Help Desk Support Jobs in the North West

Help Desk Support
England > North West

The median Help Desk Support salary in the North West is £26,500 per year according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 277 304 329
Rank change year-on-year +27 +25 -81
Permanent jobs requiring a Help Desk Support 12 1 14
As % of all permanent jobs advertised in the North West 0.13% 0.012% 0.15%
As % of the Job Titles category 0.13% 0.014% 0.15%
Number of salaries quoted 12 0 12
10th Percentile £21,125 - £21,075
25th Percentile £23,188 - £24,047
Median annual salary (50th Percentile) £26,500 - £28,500
Median % change year-on-year - - +32.56%
75th Percentile £28,000 - £30,250
90th Percentile £31,825 - -
England median annual salary £24,000 £26,000 £26,000
% change year-on-year -7.69% - -1.89%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,062 7,333 9,060
% of permanent jobs with a recognized job title 94.93% 89.48% 95.89%
Number of salaries quoted 7,002 4,183 5,502
10th Percentile £27,000 £30,000 £29,000
25th Percentile £36,250 £39,885 £38,750
Median annual salary (50th Percentile) £50,000 £54,882 £52,500
Median % change year-on-year -8.90% +4.54% +10.53%
75th Percentile £65,000 £68,250 £67,500
90th Percentile £78,750 £82,500 £82,500
England median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - +9.09%

Help Desk Support
Job Vacancy Trend in the North West

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Help Desk Support in the North West

Help Desk Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Help Desk Support in the North West.

Salary trend for Help Desk Support in the North West

Help Desk Support
Salary Histogram in the North West

Salary distribution for jobs citing Help Desk Support in the North West over the 6 months to 16 April 2024.

Salary histogram for Help Desk Support in the North West

Help Desk Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the North West region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire - 4 £26,000 - 2
Manchester - 3 £31,500 - 2
Merseyside - 3 £26,500 -
Cumbria -5 2 £21,000 - 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 16 April 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Help Desk Support in the job title.

1 8 (66.67%) Customer Service
2 6 (50.00%) Social Skills
3 3 (25.00%) JSON
3 3 (25.00%) XML
3 3 (25.00%) Windows
3 3 (25.00%) Active Directory
3 3 (25.00%) Remote Desktop
3 3 (25.00%) QA
3 3 (25.00%) User Acceptance Testing
3 3 (25.00%) Product Ownership
3 3 (25.00%) Knowledge Transfer
4 2 (16.67%) Degree
4 2 (16.67%) Microsoft Office
4 2 (16.67%) Microsoft
4 2 (16.67%) MCP
4 2 (16.67%) Microsoft Certification
4 2 (16.67%) A+ Certification
4 2 (16.67%) Computer Science
4 2 (16.67%) Incident Management
5 1 (8.33%) Service Delivery
5 1 (8.33%) Wi-Fi
5 1 (8.33%) CCTV
5 1 (8.33%) Apple
5 1 (8.33%) Firmware
5 1 (8.33%) TCP/IP
5 1 (8.33%) VPN
5 1 (8.33%) Dell
5 1 (8.33%) Windows Server
5 1 (8.33%) Microsoft 365
5 1 (8.33%) Windows 7

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 1 (8.33%) Microsoft 365
Communications & Networking
1 3 (25.00%) Remote Desktop
2 1 (8.33%) TCP/IP
2 1 (8.33%) VPN
2 1 (8.33%) Wi-Fi
General
1 6 (50.00%) Social Skills
2 1 (8.33%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 3 (25.00%) JSON
1 3 (25.00%) XML
Miscellaneous
1 3 (25.00%) Product Ownership
2 1 (8.33%) CCTV
Operating Systems
1 3 (25.00%) Windows
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows Server
Processes & Methodologies
1 8 (66.67%) Customer Service
2 3 (25.00%) Knowledge Transfer
2 3 (25.00%) User Acceptance Testing
3 2 (16.67%) Computer Science
3 2 (16.67%) Incident Management
4 1 (8.33%) Break/Fix
4 1 (8.33%) Service Delivery
Qualifications
1 2 (16.67%) A+ Certification
1 2 (16.67%) Degree
1 2 (16.67%) MCP
1 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (25.00%) QA
System Software
1 3 (25.00%) Active Directory
2 1 (8.33%) Firmware
Vendors
1 2 (16.67%) Microsoft
2 1 (8.33%) Apple
2 1 (8.33%) Dell