Period
to 17 February 2018

The median annual salary for a Service Desk Manager was £42,500 in advertised job vacancies in Cheshire during the 6 months to 17 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Manager
North West > Cheshire
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 182 139 162
Rank change year-on-year -43 +23 +28
Permanent jobs requiring a Service Desk Manager 5 5 2
As % of all permanent IT jobs advertised in Cheshire 0.15% 0.23% 0.070%
As % of the Job Titles category 0.15% 0.24% 0.073%
Number of salaries quoted 2 3 0
Cheshire median annual salary £42,500 £45,000 -
Median salary % change year-on-year -5.56% - -
North West median annual salary £42,500 £45,000 £42,500
% change year-on-year -5.56% +5.88% +13.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 3,239 2,094 2,758
% of permanent IT jobs with a recognized job title 96.28% 96.94% 96.57%
Number of salaries quoted 2,421 1,741 2,429
Cheshire median annual salary £45,000 £38,500 £38,000
Median salary % change year-on-year +16.88% +1.32% -5.00%
10th Percentile £26,250 £22,250 £21,750
90th Percentile £65,000 £61,250 £56,250
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Desk Manager
Job Vacancy Trend in Cheshire

Job postings that featured Service Desk Manager in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Desk Manager in Cheshire

Service Desk Manager
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in Cheshire.

Salary trend for Service Desk Manager in Cheshire

Service Desk Manager
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the Cheshire region over the 6 months to 17 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crewe - 4 £42,500 -
Warrington -6 1 - -
Service Desk Manager
North West

Service Desk Manager Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 17 February 2018, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region featuring Service Desk Manager in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Service Management
2 4 (80.00%) Office 365
2 4 (80.00%) Microsoft
2 4 (80.00%) Windows 10
3 2 (40.00%) SCCM
3 2 (40.00%) Time Management
3 2 (40.00%) Customer Engagement
3 2 (40.00%) Windows 7
3 2 (40.00%) Skype for Business
3 2 (40.00%) ITIL V3
3 2 (40.00%) Retail
3 2 (40.00%) Retail Banking
3 2 (40.00%) Information Security
3 2 (40.00%) Microsoft Office
3 2 (40.00%) SLA
3 2 (40.00%) Service Delivery
3 2 (40.00%) Active Directory
3 2 (40.00%) Citrix
3 2 (40.00%) IT Strategy
3 2 (40.00%) Customer-Centricity
3 2 (40.00%) Collaborative Working
3 2 (40.00%) Mentoring
3 2 (40.00%) People Management
3 2 (40.00%) Skype
4 1 (20.00%) ITIL Certification
4 1 (20.00%) CRM
4 1 (20.00%) ERP
4 1 (20.00%) Change Management

Service Desk Manager Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) Skype for Business
Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Office 365
Communications & Networking
1 2 (40.00%) Skype
General
1 2 (40.00%) Retail
1 2 (40.00%) Retail Banking
Miscellaneous
1 1 (20.00%) Computer Science
1 1 (20.00%) Management Information System
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 10
3 2 (40.00%) Windows 7
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Service Management
2 2 (40.00%) Collaborative Working
2 2 (40.00%) Customer Engagement
2 2 (40.00%) Customer-Centricity
2 2 (40.00%) Information Security
2 2 (40.00%) IT Strategy
2 2 (40.00%) ITIL V3
2 2 (40.00%) Mentoring
2 2 (40.00%) People Management
2 2 (40.00%) Service Delivery
2 2 (40.00%) Time Management
3 1 (20.00%) Change Management
3 1 (20.00%) CRM
3 1 (20.00%) ERP
3 1 (20.00%) ITSM
3 1 (20.00%) Line Management
3 1 (20.00%) Performance Monitoring
3 1 (20.00%) Resource Management
3 1 (20.00%) Statistics
Qualifications
1 1 (20.00%) Degree
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) SCCM
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) Citrix