Period
to 19 November 2017

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Cheshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Cheshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 104 100 67
Rank change year-on-year -4 -33 +39
Permanent jobs requiring a Support Analyst 68 48 127
As % of all permanent IT jobs advertised in Cheshire 2.25% 2.13% 3.90%
As % of the Job Titles category 2.35% 2.19% 4.01%
Number of salaries quoted 53 40 113
Cheshire median annual salary £25,000 £27,000 £26,500
Median salary % change year-on-year -7.41% +1.89% +6.00%
10th Percentile £18,500 £19,675 £19,800
90th Percentile £38,500 £32,975 £41,950
North West median annual salary £27,500 £29,500 £26,500
% change year-on-year -6.78% +11.32% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 2896 2192 3167
% of permanent IT jobs with a recognized job title 95.83% 97.29% 97.24%
Number of salaries quoted 2222 1885 2689
Cheshire median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% +3.90%
10th Percentile £24,550 £22,000 £22,000
90th Percentile £62,500 £58,750 £57,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Support Analyst
Job Vacancy Trend in Cheshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Support Analyst in Cheshire

Support Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cheshire.

Salary trend for Support Analyst in Cheshire

Support Analyst
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Support Analyst in Cheshire over the 6 months to 19 November 2017.

Salary histogram for Support Analyst in Cheshire

Support Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Cheshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +17 36 £21,000 -33.33% 6
Chester -10 4 £25,000 -3.85% 1
Knutsford -39 4 - -
Daresbury - 3 £19,000 -
Sandbach -10 2 £23,250 +8.14%
Macclesfield +3 1 £70,000 - 1
Runcorn -2 1 - -
Crewe - 1 £32,500 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 19 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring Support Analyst in the job title.

1 37 (54.41%) Windows
2 32 (47.06%) Active Directory
3 29 (42.65%) SQL
4 21 (30.88%) MS Exchange
5 19 (27.94%) VMware
6 18 (26.47%) CRM
7 16 (23.53%) Windows Server
8 15 (22.06%) Windows 7
8 15 (22.06%) Finance
8 15 (22.06%) Windows Server 2008
9 14 (20.59%) ITIL
10 13 (19.12%) Microsoft Office
11 12 (17.65%) MCSA
11 12 (17.65%) TCP/IP
11 12 (17.65%) CCNA
11 12 (17.65%) ITIL Certification
11 12 (17.65%) Cisco Certification
11 12 (17.65%) Microsoft Certification
12 11 (16.18%) VMware Infrastructure
12 11 (16.18%) Windows 8
13 10 (14.71%) Office 365
13 10 (14.71%) MCITP
13 10 (14.71%) Microsoft
14 9 (13.24%) WAN
14 9 (13.24%) LAN
14 9 (13.24%) SQL Server
14 9 (13.24%) CCENT
14 9 (13.24%) Windows 10
15 7 (10.29%) Telecoms
16 6 (8.82%) MCP

Support Analyst Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (30.88%) MS Exchange
2 6 (8.82%) Exchange Server 2010
2 6 (8.82%) Exchange Server 2013
3 4 (5.88%) SharePoint
4 1 (1.47%) Exchange Server 2007
4 1 (1.47%) JBoss
4 1 (1.47%) Tomcat
Applications
1 13 (19.12%) Microsoft Office
Business Applications
1 2 (2.94%) Dynamics CRM
1 2 (2.94%) Dynamics NAV
2 1 (1.47%) Dynamics AX
2 1 (1.47%) Oracle EBS
Cloud Services
1 10 (14.71%) Office 365
2 2 (2.94%) Microsoft Azure
Communications & Networking
1 12 (17.65%) TCP/IP
2 9 (13.24%) LAN
2 9 (13.24%) WAN
3 6 (8.82%) VPN
4 5 (7.35%) DHCP
4 5 (7.35%) DNS
5 2 (2.94%) Firewall
5 2 (2.94%) Internet
5 2 (2.94%) Wireless
6 1 (1.47%) WebEx
6 1 (1.47%) WLAN
Database & Business Intelligence
1 9 (13.24%) SQL Server
2 2 (2.94%) SQL Server Reporting Services
3 1 (1.47%) Crystal Reports
3 1 (1.47%) Oracle Reports
General
1 15 (22.06%) Finance
2 7 (10.29%) Telecoms
3 5 (7.35%) Advertising
4 3 (4.41%) Banking
5 2 (2.94%) Law
6 1 (1.47%) Corporate Banking
6 1 (1.47%) Financial Institution
6 1 (1.47%) Investment Banking
6 1 (1.47%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.94%) Web Services
2 1 (1.47%) .NET
2 1 (1.47%) Middleware
2 1 (1.47%) Oracle Fusion
Miscellaneous
1 3 (4.41%) Driving Licence
2 1 (1.47%) Analytical Skills
2 1 (1.47%) Computer Science
2 1 (1.47%) Management Information System
Operating Systems
1 37 (54.41%) Windows
2 16 (23.53%) Windows Server
3 15 (22.06%) Windows 7
3 15 (22.06%) Windows Server 2008
4 11 (16.18%) Windows 8
5 9 (13.24%) Windows 10
6 6 (8.82%) Windows Server 2012
7 3 (4.41%) Linux
8 2 (2.94%) Unix
9 1 (1.47%) AIX
9 1 (1.47%) Android
9 1 (1.47%) Apple iOS
9 1 (1.47%) Windows Server 2003
Processes & Methodologies
1 18 (26.47%) CRM
2 14 (20.59%) ITIL
3 4 (5.88%) Data Security
3 4 (5.88%) ERP
3 4 (5.88%) Incident Management
4 3 (4.41%) Risk Management
5 2 (2.94%) Continuous Improvement
5 2 (2.94%) Cybersecurity
5 2 (2.94%) Kalman Filter
5 2 (2.94%) Problem Management
5 2 (2.94%) Project Planning
6 1 (1.47%) Analytics
6 1 (1.47%) Application Performance Monitoring
6 1 (1.47%) Break/Fix
6 1 (1.47%) Change Control
6 1 (1.47%) Collaborative Working
6 1 (1.47%) ITIL V3
6 1 (1.47%) Line Management
6 1 (1.47%) Performance Monitoring
6 1 (1.47%) Runbook
Programming Languages
1 29 (42.65%) SQL
2 4 (5.88%) C#
2 4 (5.88%) PowerShell
3 2 (2.94%) Java
3 2 (2.94%) JavaScript
4 1 (1.47%) AWK
4 1 (1.47%) sed
4 1 (1.47%) Shell Script
4 1 (1.47%) T-SQL
4 1 (1.47%) X++
Qualifications
1 12 (17.65%) CCNA
1 12 (17.65%) Cisco Certification
1 12 (17.65%) ITIL Certification
1 12 (17.65%) MCSA
1 12 (17.65%) Microsoft Certification
2 10 (14.71%) MCITP
3 9 (13.24%) CCENT
4 6 (8.82%) A+ Certification
4 6 (8.82%) MCP
5 2 (2.94%) MCSE
6 1 (1.47%) DBS Check
6 1 (1.47%) Degree
6 1 (1.47%) HND
6 1 (1.47%) SC Cleared
6 1 (1.47%) Security Cleared
Quality Assurance & Compliance
1 3 (4.41%) SLA
2 2 (2.94%) GDPR
3 1 (1.47%) PMO
System Software
1 32 (47.06%) Active Directory
2 11 (16.18%) VMware Infrastructure
3 2 (2.94%) vSphere
4 1 (1.47%) Hyper-V
Systems Management
1 2 (2.94%) CA Wily
1 2 (2.94%) Control-M
2 1 (1.47%) SCCM
2 1 (1.47%) SCOM
Vendors
1 19 (27.94%) VMware
2 10 (14.71%) Microsoft
3 4 (5.88%) Citrix
3 4 (5.88%) Oracle
4 2 (2.94%) AppDynamics
4 2 (2.94%) Sage
4 2 (2.94%) ServiceNow
4 2 (2.94%) Splunk
5 1 (1.47%) Cognos
5 1 (1.47%) Hyperion
5 1 (1.47%) Informatica
5 1 (1.47%) LANDesk
5 1 (1.47%) NetApp