13 of 13 Support Analyst Jobs in the North West

MSite has an exciting opportunity for an Support Analyst to join our team working in Liverpool. Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology … expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst … problem-solving skills that form the foundation for a long-term IT career. The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the More ❯

MSite has an exciting opportunity for an Support Analyst to join our team working in Liverpool. Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology … expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst … problem-solving skills that form the foundation for a long-term IT career. The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the More ❯

1st/2nd Line Support Analyst Salary: £28,000 – £32,000 Location: Fully Remote with London Travel for Client Site VisitsWe are seeking a proactive 1st/2nd Line Support Analyst to provide technical assistance for a diverse client base across London. This position offers the flexibility of working from home with occasional paid visits into … the city when in-person expertise is required.As a 1st/2nd Line Support Analyst , you will be the first point of contact for end users, investigating issues across desktops, laptops, networks, and cloud platforms. You’ll deliver swift resolutions, ensure clear communication, and escalate where necessary while maintaining a professional client experience. Responsibilities: Delivering technical support as a 1st/2nd Line Support Analyst via phone, email, and remote access tools Attending customer sites in London to handle issues that require onsite presence Resolving faults across devices, connectivity, printing, VoIP telephony, and email systems Performing system checks, software updates, security patching, and MFA/EDR configurations Recording all activity with accurate notes, guides More ❯

IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to … enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. … Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to More ❯

Application Support Analyst £31,671 - £35,700 per annum Chester - Agile Full time Permanent About You We are seeking a highly motivated IT Application Support Analyst for a position which plays a key role in ensuring the Association maximises the benefits of their ICT investment through the support, training and on-going development of Muirs … delivering new IT business systems and transformational business change to the Association. You need to be a customer-focused individual, able to work with minimal supervision to deliver application support on the latest technologies and systems. The main responsibilities will include: Providing first- and second-line customer support for Muirs core business systems, including but not limited to … enable process changes to be implemented in Muirs business systems in a professional and timely manner Lead on testing new technology and cyclical system upgrades Provide low level SQL support and troubleshooting Being a Champion for BTT, digital working and mobile technology across the Association Providing training and materials on system changes and new technology solutions Working with staff More ❯

Collaboration Operations Support Analyst - M365 Contract Length: 12 months Location: Chester Business Park, Chester - Hybrid working 3 days onsite and 2 days remote INSIDE IR35 via umbrella Are you passionate about collaboration technology and looking for an exciting opportunity to make an impact? Our client is seeking a Collaboration Operations Support Analyst with expertise in Microsoft … to join their team. This is a fantastic chance to leverage your skills in a dynamic environment while enjoying the flexibility of hybrid working. Key Responsibilities: Provide expert support for Microsoft Office 365, including ProPlus and Online Applications. Assist in managing and administering Office 365, focusing on user provisioning, permissions, and access through the Microsoft 365 Admin centre. Troubleshoot … complex installation issues and assist with SCCM, MDT, and other deployment toolsets. Collaborate with engineering peers on new initiatives, testing, validation, and problem resolution. Support the administration teams with network/server troubleshooting and system-related testing. Maintain strong communication with both technical and non-technical business users. Handle occasional on-call support responsibilities, including coverage during nights More ❯

Deskside & Technology Support Analyst (Current SC required) Central Manchester - onsite role Initial 6 months £25 PAYE/£33.20 Umbrella The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment rooms to comply with IT … Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now 'Stock Rooms' and ownership of goods receipting process Responsible for the recycling of all redundant IT equipment and technologies, ensuring correct disposal according to Asset More ❯

Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE Support Analyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company’s sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯

Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE Support Analyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company’s sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯

Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE Support Analyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company's sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯

Job summary Applications Support Analyst Band 4 - 37.5 hours - Maglona house. As part of the Digital Healthcare team, Applications are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy. We are looking for highly motivated problem solver who thrives under pressure and has … a passion for customer service. You will provide second line support of clinical applications including, incident management, request fulfilment, problem management, monitoring, change & release management and decommissioning. The role is full time, permanent at 37.5 hours per week.The ability to participate in an on-call service is essential . Applicants must be within 30 minutes of one of our … two main site at Carlisle or Whitehaven. Main duties of the job Provide support for clinical applications, troubleshooting issues reported by users and fulfil requests Monitor applications proactively identify potential problems Liaise with third party suppliers to escalate and resolve issues and requests. Assist in the testing of new functionality and updates. Document support activities Maintain documentation including More ❯

Skills & Experience Required: Essential Proficiency with desktop and mobile operating systems (Windows, Mac/OSX, iOS, Android). Familiarity with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal More ❯

Skills & Experience Required: Essential Proficiency with desktop and mobile operating systems (Windows, Mac/OSX, iOS, Android). Familiarity with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal More ❯