2nd Line Service Desk Analyst Jobs in Chorley

Second Line Service Desk Analyst
Lancashire > Chorley

The median Second Line Service Desk Analyst salary in Chorley is £25,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
5 May 2024		 Same period 2023 Same period 2022
Rank 15 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Chorley 3.92% - -
As % of the Job Titles category 4.08% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £24,250 - -
Median annual salary (50th Percentile) £25,500 - -
75th Percentile £26,750 - -
90th Percentile - - -
Lancashire median annual salary £30,000 - -

All Permanent IT Job Vacancies
Chorley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Chorley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Chorley with a recognized job title 49 78 27
% of permanent jobs with a recognized job title 96.08% 100.00% 100.00%
Number of salaries quoted 45 73 25
10th Percentile £31,750 £43,000 £23,000
25th Percentile £36,000 £45,000 £27,500
Median annual salary (50th Percentile) £50,000 £55,000 £45,000
Median % change year-on-year -9.09% +22.22% +12.50%
75th Percentile £67,500 £61,250 £57,500
90th Percentile £80,000 £72,500 -
Lancashire median annual salary £45,000 £47,000 £42,500
% change year-on-year -4.26% +10.59% +6.25%

2nd Line Service Desk Analyst Skill Set
Top 3 Co-occurring Skills and Capabilities in Chorley

For the 6 months to 5 May 2024, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Chorley region featuring 2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) SLA
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Service

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Chorley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Processes & Methodologies
1 2 (100.00%) Customer Experience
1 2 (100.00%) Customer Service
Quality Assurance & Compliance
1 2 (100.00%) SLA