2nd Line Service Desk Analyst Job Trends in Lancashire
Second Line Service Desk Analyst
North West > Lancashire
The median Second Line Service Desk Analyst salary in Lancashire is £31,762 per year, according to job vacancies posted during the 6 months leading to 12 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 82 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent 2nd Line Service Desk Analyst jobs | 2 | 0 | 0 |
| As % of all permanent jobs in Lancashire | 0.13% | - | - |
| As % of the Job Titles category | 0.13% | - | - |
| Number of salaries quoted | 2 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £31,543 | - | - |
| Median annual salary (50th Percentile) | £31,762 | - | - |
| 75th Percentile | £31,980 | - | - |
| 90th Percentile | - | - | - |
| North West median annual salary | £31,762 | - | £26,500 |
| % change year-on-year | - | - | -5.36% |
All Permanent IT Job Roles
Lancashire
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Lancashire matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Lancashire matching a recognised job title | 1,498 | 747 | 1,047 |
| % of permanent job adverts matching a recognised job title | 93.63% | 85.18% | 96.14% |
| Number of salaries quoted | 1,112 | 353 | 652 |
| 10th Percentile | £30,000 | £25,000 | £29,325 |
| 25th Percentile | £36,688 | £30,000 | £40,000 |
| Median annual salary (50th Percentile) | £47,500 | £45,000 | £50,000 |
| Median % change year-on-year | +5.56% | -10.00% | - |
| 75th Percentile | £69,390 | £55,000 | £61,110 |
| 90th Percentile | £80,000 | £65,000 | £70,000 |
| North West median annual salary | £55,000 | £49,500 | £50,000 |
| % change year-on-year | +11.11% | -1.00% | -9.09% |
2nd Line Service Desk Analyst Job Vacancy Trend in Lancashire
Historical trend showing the proportion of permanent 2nd Line Service Desk Analyst job postings relative to all permanent IT jobs advertised in Lancashire.
2nd Line Service Desk Analyst Salary Trend in Lancashire
Salary distribution trend for 2nd Line Service Desk Analyst job vacancies in Lancashire.
2nd Line Service Desk Analyst Skill Set Top 6 Co-Occurring Skills & Capabilities in Lancashire
For the 6 months to 12 November 2026, 2nd Line Service Desk Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 2nd Line Service Desk Analyst job ads across the Lancashire region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | DBS Check | 100.0% | 2 |
| 1 | ITSM | 100.0% | 2 |
| 1 | Mathematics | 100.0% | 2 |
| 1 | Microsoft | 100.0% | 2 |
| 1 | Problem-Solving | 100.0% | 2 |
| 1 | Service Management | 100.0% | 2 |
2nd Line Service Desk Analyst Skill Set Co-Occurring Skills & Capabilities in Lancashire by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | 1st/2nd Line Service Desk Analyst | 100.0% | 2 |
| 1 | 1st/2nd Line Support Analyst | 100.0% | 2 |
| 1 | IT Support Analyst | 100.0% | 2 |
| 1 | Service Desk Support Analyst | 100.0% | 2 |