The median annual salary for a 1st Line Support Analyst was £25,000 in advertised job vacancies in the City of London during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
London / City of London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 230 253 299
Rank change year-on-year +23 +46  
Permanent jobs requiring a 1st Line Support Analyst 6 9 19
As % of all permanent IT jobs advertised in the City of London 0.12% 0.14% 0.18%
As % of the Job Titles category 0.12% 0.15% 0.19%
Number of salaries quoted 5 7 16
Median salary £25,000 £30,000 £23,875
Median salary % change year-on-year -16.66% +25.65%  
90% offered a salary of more than £23,200 £25,000 £21,500
10% offered a salary of more than £25,600 £30,000 £29,500
UK excluding London median salary £21,750 £20,000 £20,500
% change year-on-year +8.75% -2.43%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4908 6109 9859
As % of all permanent IT job vacancies advertised in the City of London 95.36% 96.22% 94.91%
Number of salaries quoted 4380 5575 8455
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in the City of London

1st Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in the City of London.

Salary trend for 1st Line Support Analyst in the City of London

1st Line Support Analyst Skill Set
Top 29 Co-occurring IT Skills in the City of London

For the 6 months to 24 June 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support Analyst in the job title.

1 6 (85.71%) Microsoft
2 5 (71.43%) Microsoft Office
3 3 (42.86%) Citrix
3 3 (42.86%) Lotus
3 3 (42.86%) Apple
3 3 (42.86%) IBM Notes
3 3 (42.86%) Front Office
3 3 (42.86%) Finance
3 3 (42.86%) Asset Management
3 3 (42.86%) Network Security
3 3 (42.86%) Virtual Desktop
4 2 (28.57%) Remote Desktop
4 2 (28.57%) Law
4 2 (28.57%) Legal
4 2 (28.57%) Active Directory
4 2 (28.57%) Blackberry
5 1 (14.29%) ITIL Certification
5 1 (14.29%) ITIL
5 1 (14.29%) Windows
5 1 (14.29%) Microsoft Excel
5 1 (14.29%) MS Exchange
5 1 (14.29%) TCP/IP
5 1 (14.29%) VPN
5 1 (14.29%) Document Management
5 1 (14.29%) Microsoft PowerPoint
5 1 (14.29%) LANDesk
5 1 (14.29%) Office 365
5 1 (14.29%) Video Conferencing
5 1 (14.29%) Windows 7

1st Line Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) IBM Notes
2 1 (14.29%) MS Exchange
Applications
1 5 (71.43%) Microsoft Office
2 1 (14.29%) Microsoft Excel
2 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 3 (42.86%) Network Security
2 2 (28.57%) Remote Desktop
3 1 (14.29%) TCP/IP
3 1 (14.29%) VPN
General
1 3 (42.86%) Finance
1 3 (42.86%) Front Office
2 2 (28.57%) Law
2 2 (28.57%) Legal
Miscellaneous
1 2 (28.57%) Blackberry
2 1 (14.29%) Video Conferencing
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 7
Processes & Methodologies
1 3 (42.86%) Asset Management
2 1 (14.29%) Document Management
2 1 (14.29%) ITIL
Qualifications
1 1 (14.29%) ITIL Certification
System Software
1 3 (42.86%) Virtual Desktop
2 2 (28.57%) Active Directory
Vendors
1 6 (85.71%) Microsoft
2 3 (42.86%) Apple
2 3 (42.86%) Citrix
2 3 (42.86%) Lotus
3 1 (14.29%) LANDesk
City, London
Harrington Starr
Salary: £30000 - £35000 per annum + Bonus + Benefits + Training
Posted: 6 days ago