The median annual salary for a 1st Line Support Analyst was £28,500 in advertised job vacancies in the City of London during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
London / City of London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 227 258 306
Rank change year-on-year +31 +48  
Permanent jobs requiring a 1st Line Support Analyst 1 5 21
As % of all permanent IT jobs advertised in the City of London 0.019% 0.069% 0.20%
As % of the Job Titles category 0.020% 0.073% 0.21%
Number of salaries quoted 1 5 17
Median salary £28,500 £35,000 £24,250
Median salary % change year-on-year -18.57% +44.32%  
UK excluding London median salary £21,000 £21,000 £21,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4963 6888 9927
As % of all permanent IT job vacancies advertised in the City of London 95.88% 95.67% 95.39%
Number of salaries quoted 4556 6155 8450
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £33,500 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in the City of London

1st Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in the City of London.

Salary trend for 1st Line Support Analyst in the City of London

1st Line Support Analyst Skill Set
Top 18 Co-occurring IT Skills in the City of London

For the 6 months to 30 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support Analyst in the job title.

1 3 (100.00%) MS Office
1 3 (100.00%) Microsoft
1 3 (100.00%) Citrix
2 2 (66.67%) Blackberry
2 2 (66.67%) iManage
2 2 (66.67%) Law
2 2 (66.67%) Legal
2 2 (66.67%) ITIL Certification
2 2 (66.67%) Active Directory
2 2 (66.67%) ITIL
2 2 (66.67%) Windows
3 1 (33.33%) TCP/IP
3 1 (33.33%) Apple
3 1 (33.33%) ITSM
3 1 (33.33%) Video Conferencing
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows 8
3 1 (33.33%) Remote Desktop

1st Line Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) MS Office
Communications & Networking
1 1 (33.33%) Remote Desktop
1 1 (33.33%) TCP/IP
General
1 2 (66.67%) Law
1 2 (66.67%) Legal
Miscellaneous
1 2 (66.67%) Blackberry
2 1 (33.33%) Video Conferencing
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) ITSM
Qualifications
1 2 (66.67%) ITIL Certification
System Software
1 2 (66.67%) Active Directory
Vendors
1 3 (100.00%) Citrix
1 3 (100.00%) Microsoft
2 2 (66.67%) iManage
3 1 (33.33%) Apple
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 5 days ago