1st Line Support Analyst Jobs in the City of London

First Line Support Analyst
Central London > City of London

The median First Line Support Analyst salary in the City of London is £32,500 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 179 233 275
Rank change year-on-year +54 +42 -29
Permanent jobs requiring a 1st Line Support Analyst 5 6 3
As % of all permanent jobs advertised in the City of London 0.15% 0.12% 0.043%
As % of the Job Titles category 0.16% 0.13% 0.045%
Number of salaries quoted 5 6 3
10th Percentile £25,100 £24,000 £23,800
25th Percentile £26,000 £25,750 £24,250
Median annual salary (50th Percentile) £32,500 £28,250 £25,000
Median % change year-on-year +15.04% +13.00% -16.67%
75th Percentile £33,750 £30,000 -
90th Percentile £36,000 £30,250 -
Central London median annual salary £32,750 £28,250 £25,000
% change year-on-year +15.93% +13.00% -15.25%

All Permanent IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 3,197 4,767 6,694
% of permanent jobs with a recognized job title 95.72% 96.48% 95.86%
Number of salaries quoted 2,565 4,029 5,661
10th Percentile £41,250 £42,500 £43,750
25th Percentile £53,250 £55,000 £56,250
Median annual salary (50th Percentile) £73,750 £75,000 £72,500
Median % change year-on-year -1.67% +3.45% -
75th Percentile £95,000 £96,750 £93,750
90th Percentile £112,500 £112,500 £110,000
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

1st Line Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 1st Line Support Analyst in the City of London

1st Line Support Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in the City of London.

Salary trend for 1st Line Support Analyst in the City of London

1st Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 18 April 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring 1st Line Support Analyst in the job title.

1 5 (100.00%) Windows
2 4 (80.00%) Microsoft
2 4 (80.00%) Windows 10
2 4 (80.00%) Customer Service
3 3 (60.00%) Active Directory
4 2 (40.00%) ITSM
4 2 (40.00%) Microsoft Office
4 2 (40.00%) Video Conferencing
4 2 (40.00%) Azure
4 2 (40.00%) Social Skills
4 2 (40.00%) Microsoft 365
4 2 (40.00%) Analytical Skills
4 2 (40.00%) Entra ID
5 1 (20.00%) Microsoft Intune
5 1 (20.00%) Cybersecurity
5 1 (20.00%) Computer Science Degree
5 1 (20.00%) Self-Motivation
5 1 (20.00%) Tech Ops
5 1 (20.00%) Presentation Skills
5 1 (20.00%) Agile
5 1 (20.00%) Retail
5 1 (20.00%) MCDST
5 1 (20.00%) Degree
5 1 (20.00%) JIRA
5 1 (20.00%) Cisco IOS
5 1 (20.00%) Time Management
5 1 (20.00%) Change Control
5 1 (20.00%) ITIL
5 1 (20.00%) MCP
5 1 (20.00%) Law

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 2 (40.00%) Azure
1 2 (40.00%) Entra ID
1 2 (40.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Cisco IOS
1 1 (20.00%) TCP/IP
Development Applications
1 1 (20.00%) JIRA
General
1 2 (40.00%) Analytical Skills
1 2 (40.00%) Social Skills
2 1 (20.00%) Law
2 1 (20.00%) Legal
2 1 (20.00%) Manufacturing
2 1 (20.00%) Presentation Skills
2 1 (20.00%) Retail
Miscellaneous
1 2 (40.00%) Video Conferencing
2 1 (20.00%) Self-Motivation
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 10
Processes & Methodologies
1 4 (80.00%) Customer Service
2 2 (40.00%) ITSM
3 1 (20.00%) Agile
3 1 (20.00%) Change Control
3 1 (20.00%) Cybersecurity
3 1 (20.00%) ITIL
3 1 (20.00%) Tech Ops
3 1 (20.00%) Time Management
Qualifications
1 1 (20.00%) Computer Science Degree
1 1 (20.00%) Degree
1 1 (20.00%) MCDST
1 1 (20.00%) MCP
1 1 (20.00%) MCSA
1 1 (20.00%) Microsoft Certification
System Software
1 3 (60.00%) Active Directory
Systems Management
1 1 (20.00%) Microsoft Intune
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Apple
2 1 (20.00%) Cisco