Customer Service Job Trends in the City of Westminster

Customer Service
Central London > City of Westminster

The table below provides summary statistics and salary benchmarking for jobs advertised in the City of Westminster requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 30 April 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Apr 2026
Same period 2025 Same period 2024
Rank 15 39 31
Rank change year-on-year +24 -8 -9
Permanent jobs citing Customer Service 2 5 2
As % of all permanent jobs in the City of Westminster 3.33% 2.40% 1.21%
As % of the Processes & Methodologies category 4.44% 2.63% 1.47%
Number of salaries quoted 2 0 2
10th Percentile - - £39,375
25th Percentile £65,105 - £40,313
Median annual salary (50th Percentile) £68,961 - £43,750
Median % change year-on-year - - +16.67%
75th Percentile £72,816 - £45,938
90th Percentile - - £46,125
Central London median annual salary £37,500 £40,000 £43,750
% change year-on-year -6.25% -8.57% +2.94%

All Process & Methodology Skills
City of Westminster

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of Westminster.

Permanent vacancies with a requirement for process or methodology skills 45 190 136
As % of all permanent jobs advertised in the City of Westminster 75.00% 91.35% 82.42%
Number of salaries quoted 11 51 87
10th Percentile £65,000 £35,000 £34,375
25th Percentile £65,105 £47,500 £40,000
Median annual salary (50th Percentile) £87,500 £62,500 £57,500
Median % change year-on-year +40.00% +8.70% -17.20%
75th Percentile £100,625 £68,750 £77,500
90th Percentile £111,250 - £104,300
Central London median annual salary £80,000 £75,000 £72,500
% change year-on-year +6.67% +3.45% -3.33%

Customer Service
Job Vacancy Trend in the City of Westminster

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in the City of Westminster.

Customer Service job vacancy trend in the City of Westminster

Customer Service
Salary Trend in the City of Westminster

Salary distribution trend for jobs in the City of Westminster citing Customer Service.

Salary distribution trend for jobs in the City of Westminster citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in the City of Westminster by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 2 (100.00%) DNS
1 2 (100.00%) Internet
General
1 2 (100.00%) Finance
1 2 (100.00%) Influencing Skills
1 2 (100.00%) Law
1 2 (100.00%) Public Sector
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) Architect
1 2 (100.00%) Security Architect
1 2 (100.00%) Security Technical Architect
1 2 (100.00%) Technical Architect
Processes & Methodologies
1 2 (100.00%) Business Strategy
1 2 (100.00%) Business Transformation
1 2 (100.00%) Computer Science
1 2 (100.00%) Data Management
1 2 (100.00%) DevOps
1 2 (100.00%) Enterprise Architecture
1 2 (100.00%) Roadmaps
1 2 (100.00%) Security Architecture
1 2 (100.00%) Stakeholder and Relationship Management
1 2 (100.00%) Stakeholder Management
1 2 (100.00%) TOGAF
Qualifications
1 2 (100.00%) Degree
Quality Assurance & Compliance
1 2 (100.00%) Data Quality
1 2 (100.00%) GDPR
1 2 (100.00%) PCI DSS
1 2 (100.00%) PMO