Period
to 13 November 2018

The median annual salary for a 2nd Line Support was £26,500 in advertised job vacancies in Cornwall during the 6 months to 13 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South West > Cornwall
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 50 51 43
Rank change year-on-year +1 -8 -27
Permanent jobs requiring a 2nd Line Support 1 1 11
As % of all permanent IT jobs advertised in Cornwall 0.35% 0.32% 3.83%
As % of the Job Titles category 0.39% 0.34% 4.40%
Number of salaries quoted 1 1 11
Cornwall median annual salary £26,500 £22,500 £24,500
Median salary % change year-on-year +17.78% -8.16% +16.67%
10th Percentile £25,750 £21,250 £22,000
90th Percentile £27,250 £23,750 £24,750
South West median annual salary £25,000 £25,000 £27,000
% change year-on-year - -7.41% +20.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cornwall. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cornwall
Permanent vacancies in Cornwall with a recognized job title 254 291 250
% of permanent IT jobs with a recognized job title 90.07% 94.48% 87.11%
Number of salaries quoted 174 201 138
Cornwall median annual salary £31,500 £37,500 £27,500
Median salary % change year-on-year -16.00% +36.36% -8.33%
10th Percentile £18,497 £21,250 £21,250
90th Percentile £41,250 £55,000 £52,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +2.56%

2nd Line Support
Job Vacancy Trend in Cornwall

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for 2nd Line Support in Cornwall

2nd Line Support
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cornwall.

Salary trend for 2nd Line Support in Cornwall

2nd Line Support
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cornwall region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Penryn - 1 £26,500 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 17 Co-occurring IT Skills in Cornwall

For the 6 months to 13 November 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region featuring 2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) MCSE
1 1 (100.00%) MCSA
1 1 (100.00%) CCNP
1 1 (100.00%) CCNA
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Cisco Certification
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Backup Exec
1 1 (100.00%) PowerShell
1 1 (100.00%) Hyper-V
1 1 (100.00%) Microsoft Azure
1 1 (100.00%) Office 365
1 1 (100.00%) Windows Server
1 1 (100.00%) Virtual Environments
1 1 (100.00%) Infrastructure Engineering

2nd Line Support Skill Set
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft Azure
1 1 (100.00%) Office 365
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Infrastructure Engineering
1 1 (100.00%) Virtual Environments
Programming Languages
1 1 (100.00%) PowerShell
Qualifications
1 1 (100.00%) CCNA
1 1 (100.00%) CCNP
1 1 (100.00%) Cisco Certification
1 1 (100.00%) MCSA
1 1 (100.00%) MCSE
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
Systems Management
1 1 (100.00%) Backup Exec
Vendors
1 1 (100.00%) Citrix