Period
to 24 June 2019

The following table provides summary statistics for permanent job vacancies advertised in Cornwall with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 24 June 2019 with a comparison to the same period in the previous 2 years.

Service Management
South West > Cornwall
6 months to
24 Jun 2019
Same period 2018 Same period 2017
Rank 20 10 6
Rank change year-on-year -10 -4 +29
Permanent jobs citing Service Management 14 79 53
As % of all permanent IT jobs advertised in Cornwall 7.82% 25.24% 16.67%
As % of the Processes & Methodologies category 9.27% 26.16% 17.85%
Number of salaries quoted 1 2 38
Cornwall median annual salary £60,000 £46,250 £45,000
Median salary % change year-on-year +29.73% +2.78% +55.17%
10th Percentile £57,500 £35,875 £23,750
90th Percentile £62,500 £53,625 £55,000
South West median annual salary £42,500 £42,500 £42,500

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cornwall with a requirement for process or methodology skills.

All Process and Methodology Skills
Cornwall
Permanent vacancies with a requirement for process or methodology skills 151 302 297
As % of all permanent IT jobs advertised in Cornwall 84.36% 96.49% 93.40%
Number of salaries quoted 118 135 200
Cornwall median annual salary £32,500 £35,000 £37,500
Median salary % change year-on-year -7.14% -6.67% +22.95%
10th Percentile £23,500 £19,450 £19,425
90th Percentile £61,250 £55,000 £55,000
South West median annual salary £45,000 £42,500 £41,377
% change year-on-year +5.88% +2.72% +3.44%

Service Management
Job Vacancy Trend in Cornwall

Job postings citing Service Management as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for Service Management in Cornwall

Service Management
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cornwall.

Salary trend for Service Management in Cornwall

Service Management
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Cornwall region over the 6 months to 24 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newquay +2 13 - -
St Ives -10 1 £60,000 +29.73%
Service Management
South West

For the 6 months to 24 June 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region with a requirement for Service Management.

1 12 (85.71%) ITIL
2 11 (78.57%) Problem-Solving
3 10 (71.43%) Degree
4 9 (64.29%) ITSM
4 9 (64.29%) Microsoft
5 8 (57.14%) SLA
5 8 (57.14%) Stakeholder Management
5 8 (57.14%) Decision-Making
5 8 (57.14%) Proactive Maintenance
5 8 (57.14%) Continuous Improvement
5 8 (57.14%) Enterprise Software
5 8 (57.14%) User Experience
5 8 (57.14%) Proactive Management
6 6 (42.86%) Agile Software Development
7 5 (35.71%) Time Management
8 4 (28.57%) PowerShell
8 4 (28.57%) Microsoft Azure
8 4 (28.57%) PaaS
8 4 (28.57%) Office 365
8 4 (28.57%) IaaS
8 4 (28.57%) Dynamics 365
8 4 (28.57%) Runbook
8 4 (28.57%) Product Roadmap
8 4 (28.57%) Microsoft Certification
8 4 (28.57%) ITIL Certification
8 4 (28.57%) Windows
8 4 (28.57%) Linux
8 4 (28.57%) MCSA
8 4 (28.57%) CRM
8 4 (28.57%) TOGAF

Service Management
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (14.29%) MS Visio
2 1 (7.14%) Microsoft Project
Business Applications
1 4 (28.57%) Dynamics CRM
Cloud Services
1 4 (28.57%) Dynamics 365
1 4 (28.57%) IaaS
1 4 (28.57%) Microsoft Azure
1 4 (28.57%) Office 365
1 4 (28.57%) PaaS
Development Applications
1 3 (21.43%) JIRA
General
1 1 (7.14%) Law
Job Titles
1 5 (35.71%) Analyst
1 5 (35.71%) Senior Analyst
2 4 (28.57%) Cloud Engineer
2 4 (28.57%) Support Engineer
2 4 (28.57%) Virtualisation Engineer
3 3 (21.43%) Senior Service Desk Analyst
3 3 (21.43%) Service Analyst
3 3 (21.43%) Service Desk Analyst
4 1 (7.14%) IT Manager
4 1 (7.14%) IT Project Manager
4 1 (7.14%) Project Manager
Miscellaneous
1 8 (57.14%) Enterprise Software
1 8 (57.14%) User Experience
2 3 (21.43%) Driving Licence
3 2 (14.29%) Management Information System
Operating Systems
1 4 (28.57%) Linux
1 4 (28.57%) Windows
Processes & Methodologies
1 12 (85.71%) ITIL
2 11 (78.57%) Problem-Solving
3 9 (64.29%) ITSM
4 8 (57.14%) Continuous Improvement
4 8 (57.14%) Decision-Making
4 8 (57.14%) Proactive Maintenance
4 8 (57.14%) Proactive Management
4 8 (57.14%) Stakeholder Management
5 6 (42.86%) Agile Software Development
6 5 (35.71%) Time Management
7 4 (28.57%) CRM
7 4 (28.57%) Incident Management
7 4 (28.57%) Problem Management
7 4 (28.57%) Product Roadmap
7 4 (28.57%) Runbook
7 4 (28.57%) Service Delivery
7 4 (28.57%) TOGAF
8 2 (14.29%) Collaborative Working
8 2 (14.29%) Project Management
8 2 (14.29%) Release Management
Programming Languages
1 4 (28.57%) PowerShell
Qualifications
1 10 (71.43%) Degree
2 4 (28.57%) ITIL Certification
2 4 (28.57%) MCSA
2 4 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 8 (57.14%) SLA
2 2 (14.29%) QA
Vendors
1 9 (64.29%) Microsoft