The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / South West
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 108 99 75
Rank change year-on-year -9 -24  
Permanent jobs citing Service Management 132 157 218
As % of all permanent IT jobs advertised in the South West 2.49% 3.00% 3.63%
As % of the Processes & Methodologies category 2.76% 3.40% 4.17%
Number of salaries quoted 93 99 167
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £28,200 £23,000 £24,000
10% offered a salary of more than £60,000 £80,000 £62,500
UK excluding London median salary £44,750 £42,500 £45,000
% change year-on-year +5.29% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process and methodology skills.

Process & Methodology Skills
South West
Permanent job vacancies with a requirement for process and methodology skills 4780 4623 5225
As % of all permanent IT job vacancies advertised in the South West 90.24% 88.26% 86.95%
Number of salaries quoted 3941 3880 4372
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the South West.

Salary trend for Service Management in the South West

Service Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Service Management in the South West over the 3 months to 23 June 2017.

Salary histogram for Service Management in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -31 45 £52,000 +15.55% 7
Cornwall +12 28 £50,000 -
Wiltshire -4 26 £45,000 +8.43% 3
Somerset +2 20 £38,500 -7.22% 1
Devon -12 5 £40,000 +19.22%
Gloucestershire -9 4 £38,750 -13.88%
Dorset -13 4 £43,750 -45.31%
Service Management
England

For the 6 months to 23 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 161 (54.58%) ITIL
2 88 (29.83%) Security Cleared
3 81 (27.46%) ITSM
4 65 (22.03%) SC Cleared
5 62 (21.02%) Windows
6 59 (20.00%) DV Cleared
7 52 (17.63%) Management Information System
8 51 (17.29%) Service Delivery
9 47 (15.93%) Linux
10 46 (15.59%) LAN
10 46 (15.59%) WAN
10 46 (15.59%) Microsoft
10 46 (15.59%) Degree
11 45 (15.25%) Software Engineering
11 45 (15.25%) SLA
12 44 (14.92%) Agile Software Development
12 44 (14.92%) Incident Management
12 44 (14.92%) Problem Management
13 43 (14.58%) ITIL V3
13 43 (14.58%) Finance
14 40 (13.56%) VMware
15 38 (12.88%) Cisco
16 37 (12.54%) .NET
16 37 (12.54%) Information Security
17 36 (12.20%) ISO/IEC 27001
17 36 (12.20%) Analytical Skills
18 35 (11.86%) Continuous Improvement
19 33 (11.19%) SQL
19 33 (11.19%) Active Directory
20 32 (10.85%) Internet

Service Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (6.78%) MS Exchange
2 10 (3.39%) BizTalk Server
2 10 (3.39%) SharePoint
3 8 (2.71%) Tomcat
4 7 (2.37%) Confluence
5 6 (2.03%) OpenStack
6 4 (1.36%) IIS
6 4 (1.36%) JBoss
7 3 (1.02%) Apache Solr
7 3 (1.02%) Elasticsearch
7 3 (1.02%) Exchange Server 2010
7 3 (1.02%) SAS
7 3 (1.02%) TPMS
8 2 (0.68%) SharePoint 2013
8 2 (0.68%) Skype for Business
9 1 (0.34%) Exchange Server 2013
9 1 (0.34%) GlassFish
9 1 (0.34%) Mule
9 1 (0.34%) nginx
9 1 (0.34%) SharePoint 2010
Applications
1 32 (10.85%) Microsoft Office
2 7 (2.37%) Microsoft Excel
3 5 (1.69%) MS Visio
4 2 (0.68%) Microsoft PowerPoint
5 1 (0.34%) InfoPath
5 1 (0.34%) Microsoft Project
Business Applications
1 4 (1.36%) Remedy ITSM
2 1 (0.34%) Dynamics GP
2 1 (0.34%) Maximo
2 1 (0.34%) Pega PRPC
Cloud Services
1 11 (3.73%) Amazon AWS
2 10 (3.39%) Microsoft Azure
3 7 (2.37%) IaaS
3 7 (2.37%) Office 365
4 5 (1.69%) Amazon EC2
4 5 (1.69%) Cloud Computing
4 5 (1.69%) PaaS
4 5 (1.69%) SaaS
5 2 (0.68%) Azure Active Directory
Communications & Networking
1 46 (15.59%) LAN
1 46 (15.59%) WAN
2 32 (10.85%) Internet
3 28 (9.49%) TCP/IP
4 17 (5.76%) Firewall
5 16 (5.42%) Wireshark
6 12 (4.07%) Wi-Fi
7 9 (3.05%) BGP
8 8 (2.71%) Cisco IOS
8 8 (2.71%) Cisco Nexus
8 8 (2.71%) DNS
8 8 (2.71%) EIGRP
8 8 (2.71%) NX-OS
9 7 (2.37%) DHCP
9 7 (2.37%) Network Security
9 7 (2.37%) Remote Desktop
9 7 (2.37%) VPN
10 6 (2.03%) Kerberos
10 6 (2.03%) Wireless
11 5 (1.69%) SNMP
Database & Business Intelligence
1 16 (5.42%) SQL Server
2 11 (3.73%) MySQL
3 7 (2.37%) Big Data
3 7 (2.37%) Relational Database
4 5 (1.69%) DB2
5 3 (1.02%) Hadoop
6 1 (0.34%) BusinessObjects
6 1 (0.34%) Crystal Reports
6 1 (0.34%) MongoDB
6 1 (0.34%) Oracle Reports
6 1 (0.34%) PostgreSQL
6 1 (0.34%) SQL Server Reporting Services
Development Applications
1 18 (6.10%) Team Foundation Server
2 10 (3.39%) Selenium
3 8 (2.71%) Git (software)
3 8 (2.71%) SoapUI
3 8 (2.71%) VSS/SourceSafe
4 7 (2.37%) JIRA
4 7 (2.37%) JMeter
4 7 (2.37%) LoadRunner
4 7 (2.37%) LoadUI
4 7 (2.37%) Ranorex
5 5 (1.69%) MSI
6 4 (1.36%) Eclipse
6 4 (1.36%) Jenkins
6 4 (1.36%) JUnit
6 4 (1.36%) Maven
7 1 (0.34%) Atlassian Bamboo
7 1 (0.34%) Cucumber
7 1 (0.34%) Gradle
7 1 (0.34%) Mercurial
7 1 (0.34%) TeamCity
General
1 43 (14.58%) Finance
2 17 (5.76%) Telecoms
3 8 (2.71%) Local Government
3 8 (2.71%) Military
4 7 (2.37%) Publishing
4 7 (2.37%) Retail
5 5 (1.69%) Aerospace
5 5 (1.69%) Banking
6 4 (1.36%) Legal
7 3 (1.02%) Advertising
7 3 (1.02%) Electronics
8 1 (0.34%) Investment Banking
Job Titles
1 58 (19.66%) Analyst
2 30 (10.17%) Architect
3 26 (8.81%) Service Manager
4 24 (8.14%) Support Analyst
5 17 (5.76%) Consultant
5 17 (5.76%) Solutions Architect
6 16 (5.42%) Applications Support
6 16 (5.42%) Network Engineer
6 16 (5.42%) Service Analyst
7 14 (4.75%) 2nd Line Support
8 13 (4.41%) Administrator
8 13 (4.41%) Service Desk Analyst
9 12 (4.07%) Test Engineer
10 10 (3.39%) Developer
10 10 (3.39%) IT Analyst
10 10 (3.39%) IT Manager
10 10 (3.39%) Service Desk Support
10 10 (3.39%) Support Engineer
11 9 (3.05%) 3rd Line Support
11 9 (3.05%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 37 (12.54%) .NET
2 22 (7.46%) XML
3 17 (5.76%) HTML
3 17 (5.76%) Web Services
4 12 (4.07%) SOAP
5 11 (3.73%) CSS
6 10 (3.39%) RESTful
7 9 (3.05%) .NET Framework
7 9 (3.05%) ASP.NET
7 9 (3.05%) REST
8 8 (2.71%) ASP.NET Web Forms
8 8 (2.71%) XSLT
9 7 (2.37%) ASP.NET MVC
9 7 (2.37%) WCF
9 7 (2.37%) WPF
10 6 (2.03%) Entity Framework
10 6 (2.03%) WinForms
11 5 (1.69%) CGI
12 4 (1.36%) AngularJS
12 4 (1.36%) Hibernate
Miscellaneous
1 52 (17.63%) Management Information System
2 36 (12.20%) Analytical Skills
3 20 (6.78%) Computer Science
4 12 (4.07%) CMDB
4 12 (4.07%) Security Operations Centre
5 11 (3.73%) Data Centre
6 10 (3.39%) Cyberthreat
7 9 (3.05%) Enterprise Software
8 7 (2.37%) Internet of Things
9 6 (2.03%) Virtual Team
10 5 (1.69%) CCTV
11 4 (1.36%) N-Tier
12 3 (1.02%) CESG
12 3 (1.02%) Mainframe
12 3 (1.02%) NHS
13 2 (0.68%) Client/Server
13 2 (0.68%) Driving Licence
13 2 (0.68%) Mobile App
13 2 (0.68%) Smart Home
13 2 (0.68%) Smartphone
Operating Systems
1 62 (21.02%) Windows
2 47 (15.93%) Linux
3 23 (7.80%) Unix
4 18 (6.10%) Windows Server 2008
5 16 (5.42%) Windows Server
6 12 (4.07%) Windows 7
7 10 (3.39%) Windows XP
8 6 (2.03%) Windows Vista
9 5 (1.69%) SUSE
9 5 (1.69%) Windows 10
9 5 (1.69%) Windows 2000 Server
9 5 (1.69%) Windows Server 2003
10 4 (1.36%) CentOS
11 3 (1.02%) Windows Server 2012
12 1 (0.34%) AIX
12 1 (0.34%) Red Hat Enterprise Linux
12 1 (0.34%) Windows 8
12 1 (0.34%) Windows Phone
Processes & Methodologies
1 161 (54.58%) ITIL
2 81 (27.46%) ITSM
3 51 (17.29%) Service Delivery
4 45 (15.25%) Software Engineering
5 44 (14.92%) Agile Software Development
5 44 (14.92%) Incident Management
5 44 (14.92%) Problem Management
6 43 (14.58%) ITIL V3
7 37 (12.54%) Information Security
8 35 (11.86%) Continuous Improvement
9 29 (9.83%) Infrastructure Management
9 29 (9.83%) Project Management
10 26 (8.81%) IT Strategy
11 25 (8.47%) Coaching
11 25 (8.47%) Stakeholder Management
12 24 (8.14%) Line Management
12 24 (8.14%) Scrum
13 23 (7.80%) Change Management
13 23 (7.80%) Mentoring
14 21 (7.12%) Process Improvement
Programming Languages
1 33 (11.19%) SQL
2 31 (10.51%) Java
3 29 (9.83%) Python
4 27 (9.15%) C#
5 26 (8.81%) PowerShell
6 24 (8.14%) C
7 19 (6.44%) JavaScript
8 12 (4.07%) PHP
9 9 (3.05%) Bash Shell
10 7 (2.37%) T-SQL
10 7 (2.37%) XPath
11 6 (2.03%) XQuery
12 5 (1.69%) Perl
13 3 (1.02%) VBA
14 1 (0.34%) Groovy
14 1 (0.34%) Shell Script
Qualifications
1 88 (29.83%) Security Cleared
2 65 (22.03%) SC Cleared
3 59 (20.00%) DV Cleared
4 46 (15.59%) Degree
5 24 (8.14%) ITIL Certification
6 15 (5.08%) Cisco Certification
7 13 (4.41%) CISSP
7 13 (4.41%) Computer Science Degree
7 13 (4.41%) GCIA
7 13 (4.41%) GCIH
7 13 (4.41%) SANS
8 10 (3.39%) CREST Certified
8 10 (3.39%) ISEB
9 9 (3.05%) CCNP
9 9 (3.05%) Microsoft Certification
10 8 (2.71%) MCSE
11 7 (2.37%) CCNA
12 6 (2.03%) ISTQB
13 5 (1.69%) PMI Certification
13 5 (1.69%) PMP
Quality Assurance & Compliance
1 45 (15.25%) SLA
2 36 (12.20%) ISO/IEC 27001
3 11 (3.73%) ISO/IEC 20000
4 8 (2.71%) RMADS
5 5 (1.69%) COBIT
5 5 (1.69%) ISO 22301
6 4 (1.36%) Data Quality
7 3 (1.02%) JSP 440
7 3 (1.02%) QA
8 2 (0.68%) GPG13
8 2 (0.68%) ISO 9001
System Software
1 33 (11.19%) Active Directory
2 29 (9.83%) VMware Infrastructure
3 14 (4.75%) Snort
4 6 (2.03%) VMware ESXi
5 5 (1.69%) Hyper-V
5 5 (1.69%) Microsoft App-V
5 5 (1.69%) Virtual Desktop
5 5 (1.69%) Virtual Machines
5 5 (1.69%) VMware Workstation
6 4 (1.36%) XenApp
7 3 (1.02%) Docker
7 3 (1.02%) Terminal Server
7 3 (1.02%) vSphere
8 1 (0.34%) XenDesktop
Systems Management
1 12 (4.07%) SCCM
2 8 (2.71%) Cisco LMS
2 8 (2.71%) Nagios
2 8 (2.71%) Opsview
3 6 (2.03%) Host Intrusion Detection System
3 6 (2.03%) Norton AntiVirus
4 5 (1.69%) Backup Exec
4 5 (1.69%) Network Intrusion Detection System
4 5 (1.69%) Puppet
4 5 (1.69%) RSA enVision
4 5 (1.69%) SCVMM
5 4 (1.36%) Opscode Chef
5 4 (1.36%) ServiceCenter
6 3 (1.02%) Ansible
6 3 (1.02%) Computer Incident Response Team
6 3 (1.02%) NetBackup
6 3 (1.02%) Nmap
7 2 (0.68%) SCOM
7 2 (0.68%) Systems Management Server (SMS)
8 1 (0.34%) HP Data Protector
Vendors
1 46 (15.59%) Microsoft
2 40 (13.56%) VMware
3 38 (12.88%) Cisco
4 26 (8.81%) HP
5 22 (7.46%) Citrix
6 19 (6.44%) Juniper
7 15 (5.08%) Atlassian
8 13 (4.41%) Symantec
9 10 (3.39%) Oracle
10 9 (3.05%) BMC
10 9 (3.05%) IBM
11 8 (2.71%) ArcSight
12 7 (2.37%) LogRhythm
13 6 (2.03%) CheckPoint
14 5 (1.69%) 3PAR
14 5 (1.69%) EMC
14 5 (1.69%) NetApp
14 5 (1.69%) Sophos
15 4 (1.36%) Splunk
15 4 (1.36%) Veeam
Bristol, Avon
NHS Blood And Transplant
Salary: From £40,428 to £48,514 per annum
Posted: Yesterday
Corsham, Wiltshire
People Source Consulting
Salary: £450 - £500 per day
Posted: 2 days ago
Bath, Avon
Cloud Direct
Salary: £40,000 per annum
Posted: Yesterday
Bristol, Avon
Adria Solutions Ltd
Salary: £55000 - £60000 per annum + Benefits
Posted: 4 days ago
Bristol, Avon
Computershare Investor Services
Salary: Up to £50,000 per annum + 25 Days Holiday + Share Plan + Pension
Posted: 14 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £48000 per annum + Benefits
Posted: 3 days ago
Bristol
Modis International Ltd
Salary: £40000 - £80000 per annum
Posted: 9 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 18 days ago
Bristol
Bluetown Online LTD
Posted: 18 days ago