Service Management Jobs in the South West

Service Management
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 107 130 124
Rank change year-on-year +23 -6 +7
Permanent jobs citing Service Management 188 140 265
As % of all permanent jobs advertised in the South West 2.14% 2.25% 2.90%
As % of the Processes & Methodologies category 2.76% 2.38% 3.03%
Number of salaries quoted 118 109 152
10th Percentile £26,500 £28,000 £24,000
25th Percentile £30,875 £34,094 £31,063
Median annual salary (50th Percentile) £45,979 £47,500 £45,000
Median % change year-on-year -3.20% +5.56% -
75th Percentile £61,250 £63,750 £62,500
90th Percentile £80,000 £72,433 £63,750
England median annual salary £50,000 £55,000 £53,000
% change year-on-year -9.09% +3.77% -3.64%

All Process and Methodology Skills
South West

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 6,800 5,890 8,753
As % of all permanent jobs advertised in the South West 77.33% 94.65% 95.66%
Number of salaries quoted 4,670 3,616 5,274
10th Percentile £30,000 £30,500 £29,750
25th Percentile £38,750 £40,000 £37,500
Median annual salary (50th Percentile) £52,500 £55,000 £50,000
Median % change year-on-year -4.55% +10.00% +5.26%
75th Percentile £65,188 £70,000 £66,250
90th Percentile £80,000 £82,500 £81,250
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Management
Job Vacancy Trend in the South West

Job postings citing Service Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Management in the South West

Service Management
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Management in the South West.

Salary trend for Service Management in the South West

Service Management
Salary Histogram in the South West

Salary distribution for jobs citing Service Management in the South West over the 6 months to 26 July 2024.

Salary histogram for Service Management in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +19 73 £33,500 -33.00% 9
Bristol +30 64 £57,500 -12.01% 6
Somerset +7 16 £35,000 - 3
Devon -4 13 £46,958 +22.67% 5
Gloucestershire -13 10 £51,250 -2.38% 4
Dorset -17 9 £27,500 -17.29% 2
Cornwall - 3 - - 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (10.11%) SharePoint
2 16 (8.51%) Confluence
3 12 (6.38%) Microsoft Exchange
4 4 (2.13%) ArcGIS
5 3 (1.60%) SAS
5 3 (1.60%) SharePoint 2010
5 3 (1.60%) SharePoint 2013
Applications
1 31 (16.49%) Microsoft Office
2 5 (2.66%) Microsoft Project
3 4 (2.13%) Trello
4 1 (0.53%) 1Password
4 1 (0.53%) Microsoft Excel
Business Applications
1 8 (4.26%) Dynamics CRM
2 5 (2.66%) Remedy ITSM
3 4 (2.13%) Maximo
3 4 (2.13%) NEC Housing
4 1 (0.53%) Primavera
Cloud Services
1 41 (21.81%) Microsoft 365
2 22 (11.70%) Azure
3 18 (9.57%) Dynamics 365
4 7 (3.72%) AWS
4 7 (3.72%) Entra ID
4 7 (3.72%) Microsoft Copilot
5 6 (3.19%) WhatsApp
6 4 (2.13%) IaaS
6 4 (2.13%) Miro
6 4 (2.13%) SaaS
6 4 (2.13%) Slack
7 3 (1.60%) Power Platform
8 2 (1.06%) Nutanix
8 2 (1.06%) OneDrive
8 2 (1.06%) OpenShift
9 1 (0.53%) Azure Synapse Analytics
9 1 (0.53%) GitHub
9 1 (0.53%) Microsoft Purview
9 1 (0.53%) Snowflake
Communications & Networking
1 15 (7.98%) ADSL
2 11 (5.85%) DNS
3 9 (4.79%) LAN
3 9 (4.79%) TCP/IP
3 9 (4.79%) VPN
3 9 (4.79%) WAN
4 7 (3.72%) DHCP
5 6 (3.19%) Firewall
6 5 (2.66%) Remote Desktop
6 5 (2.66%) SAN
6 5 (2.66%) Wireless
7 3 (1.60%) Fibre Channel
7 3 (1.60%) VoIP
7 3 (1.60%) VSAT
7 3 (1.60%) Wi-Fi
8 2 (1.06%) NetScaler
8 2 (1.06%) Skype
8 2 (1.06%) VLAN
8 2 (1.06%) WLAN
9 1 (0.53%) OpenVPN
Database & Business Intelligence
1 6 (3.19%) Relational Database
2 5 (2.66%) Amazon RDS
2 5 (2.66%) RDBMS
3 2 (1.06%) Data Warehouse
3 2 (1.06%) MySQL
3 2 (1.06%) Power BI
3 2 (1.06%) SQL Server
4 1 (0.53%) DB2
4 1 (0.53%) PowerPivot
Development Applications
1 26 (13.83%) JIRA
2 2 (1.06%) Bitbucket
2 2 (1.06%) MSI
3 1 (0.53%) Artifactory
General
1 74 (39.36%) Social Skills
2 44 (23.40%) Finance
3 25 (13.30%) Analytical Skills
4 19 (10.11%) Manufacturing
5 18 (9.57%) Billing
5 18 (9.57%) Retail
6 16 (8.51%) Presentation Skills
7 15 (7.98%) Back Office
7 15 (7.98%) Inclusion and Diversity
8 10 (5.32%) Legal
9 9 (4.79%) Public Sector
10 8 (4.26%) Marketing
11 7 (3.72%) Fire and Rescue
12 5 (2.66%) Aerospace
12 5 (2.66%) Influencing Skills
12 5 (2.66%) Local Government
12 5 (2.66%) Organisational Skills
13 4 (2.13%) Police
13 4 (2.13%) Telecoms
14 3 (1.60%) Banking
Job Titles
1 26 (13.83%) IT Technician
2 24 (12.77%) IT Support
3 20 (10.64%) Analyst
4 19 (10.11%) Support Technician
5 18 (9.57%) Service Manager
6 16 (8.51%) IT Support Technician
7 15 (7.98%) Lead
8 14 (7.45%) Architect
8 14 (7.45%) IT Manager
9 11 (5.85%) Senior
9 11 (5.85%) Senior Manager
10 9 (4.79%) Infrastructure Engineer
10 9 (4.79%) Support Analyst
10 9 (4.79%) Team Leader
11 7 (3.72%) Business Manager
11 7 (3.72%) Business Systems Manager
11 7 (3.72%) IT Analyst
11 7 (3.72%) Systems Manager
12 6 (3.19%) Service Desk Manager
12 6 (3.19%) Supply Chain Architect
Libraries, Frameworks & Software Standards
1 4 (2.13%) ADO
2 3 (1.60%) EDI
2 3 (1.60%) Web Services
3 2 (1.06%) AngularJS
3 2 (1.06%) CSS
3 2 (1.06%) HTML
3 2 (1.06%) Twitter Bootstrap
4 1 (0.53%) Middleware
4 1 (0.53%) Oracle Fusion
4 1 (0.53%) XML
Miscellaneous
1 31 (16.49%) Driving Licence
2 25 (13.30%) Management Information System
3 16 (8.51%) Self-Motivation
4 8 (4.26%) CMDB
5 5 (2.66%) Enterprise Software
5 5 (2.66%) Product Ownership
5 5 (2.66%) Replication
6 4 (2.13%) Cloud Native
6 4 (2.13%) Data Centre
7 3 (1.60%) Clustering
7 3 (1.60%) Fat Client
7 3 (1.60%) Thin Client
8 2 (1.06%) Data Protection Act
8 2 (1.06%) EMC VNX
8 2 (1.06%) Legacy Systems
8 2 (1.06%) Operational Technology
8 2 (1.06%) PKI
8 2 (1.06%) Public Cloud
9 1 (0.53%) Cyber Threat
9 1 (0.53%) YubiKey
Operating Systems
1 67 (35.64%) Windows
2 40 (21.28%) Windows 10
3 11 (5.85%) Windows Server
4 9 (4.79%) Apple iOS
5 6 (3.19%) Linux
5 6 (3.19%) Windows Server 2016
6 5 (2.66%) Android
6 5 (2.66%) Mac OS
6 5 (2.66%) Windows Server 2012
7 4 (2.13%) Windows 7
7 4 (2.13%) Windows Server 2019
8 1 (0.53%) CentOS
8 1 (0.53%) Red Hat Enterprise Linux
8 1 (0.53%) Ubuntu
8 1 (0.53%) Windows 8
8 1 (0.53%) Windows Server 2003
8 1 (0.53%) Windows Server 2008
8 1 (0.53%) zOS
Processes & Methodologies
1 108 (57.45%) ITIL
2 66 (35.11%) ITSM
3 62 (32.98%) Problem-Solving
4 46 (24.47%) Service Delivery
5 40 (21.28%) Customer Service
6 35 (18.62%) Configuration Management
7 33 (17.55%) Performance Management
8 29 (15.43%) Continuous Improvement
8 29 (15.43%) Project Management
9 28 (14.89%) Agile
10 26 (13.83%) Coaching
11 25 (13.30%) Information Security
12 24 (12.77%) Change Management
13 20 (10.64%) Project Delivery
14 18 (9.57%) People Management
15 17 (9.04%) Business Development
15 17 (9.04%) Software Licensing
16 15 (7.98%) Mentoring
17 14 (7.45%) Customer-Centricity
18 13 (6.91%) Business Strategy
Programming Languages
1 7 (3.72%) PowerShell
2 3 (1.60%) JavaScript
3 2 (1.06%) SQL
4 1 (0.53%) Python
Qualifications
1 67 (35.64%) Security Cleared
2 52 (27.66%) SC Cleared
3 45 (23.94%) Degree
4 18 (9.57%) ACCA
5 15 (7.98%) A+ Certification
6 11 (5.85%) ITIL Foundation Certificate
7 9 (4.79%) Microsoft Certification
8 8 (4.26%) BPSS Clearance
8 8 (4.26%) DV Cleared
8 8 (4.26%) PMI Certification
8 8 (4.26%) PMP
9 7 (3.72%) APMG
10 5 (2.66%) CSPO
11 4 (2.13%) CISSP
11 4 (2.13%) Computer Science Degree
11 4 (2.13%) DBS Check
12 3 (1.60%) ISEB
12 3 (1.60%) ISTQB Foundation Certification
12 3 (1.60%) ITIL Certification
12 3 (1.60%) MCSE
Quality Assurance & Compliance
1 23 (12.23%) SLA
2 18 (9.57%) GAAP
2 18 (9.57%) IFRS
3 6 (3.19%) Cyber Essentials
3 6 (3.19%) ISO/IEC 27001
4 5 (2.66%) QA
5 4 (2.13%) Accessibility
6 3 (1.60%) COBIT
6 3 (1.60%) GDPR
7 1 (0.53%) Cyber Essentials PLUS
7 1 (0.53%) NIST
7 1 (0.53%) Sarbanes-Oxley
System Software
1 46 (24.47%) Active Directory
2 8 (4.26%) VMware Infrastructure
3 5 (2.66%) VMware ESXi
4 3 (1.60%) Docker
4 3 (1.60%) Hyper-V
4 3 (1.60%) Terminal Services
5 2 (1.06%) Microsoft App-V
5 2 (1.06%) XenDesktop
6 1 (0.53%) vSphere
Systems Management
1 15 (7.98%) SCCM
2 8 (4.26%) Microsoft Intune
3 4 (2.13%) Jamf Pro
3 4 (2.13%) vCenter Server
3 4 (2.13%) WSUS
4 3 (1.60%) Active Directory Federation Services
4 3 (1.60%) Kubernetes
4 3 (1.60%) Microsoft Clustering
4 3 (1.60%) Nagios
4 3 (1.60%) OpenView
4 3 (1.60%) SCOM
4 3 (1.60%) ServiceCenter
5 2 (1.06%) Ansible
5 2 (1.06%) EMC NetWorker
5 2 (1.06%) Icinga
5 2 (1.06%) Single Sign-On
Vendors
1 107 (56.91%) Microsoft
2 25 (13.30%) ServiceNow
3 19 (10.11%) CA
4 11 (5.85%) Salesforce
5 9 (4.79%) VMware
6 7 (3.72%) Apple
6 7 (3.72%) Citrix
6 7 (3.72%) HP
7 5 (2.66%) Remedy
7 5 (2.66%) SolarWinds
7 5 (2.66%) Veeam
8 4 (2.13%) Atlassian
8 4 (2.13%) BMC
8 4 (2.13%) ESRI
8 4 (2.13%) IBM
8 4 (2.13%) Meraki
8 4 (2.13%) NEC
9 3 (1.60%) EMC
10 2 (1.06%) Cisco
10 2 (1.06%) Red Hat