The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
West Midlands / Coventry
Rank 62 76 71
Rank change year-on-year +14 -5  
Permanent jobs citing Customer Engagement 6 7 4
As % of all permanent IT jobs advertised in Coventry 1.07% 0.89% 0.55%
As % of the Processes & Methodologies category 1.24% 1.04% 0.66%
Number of salaries quoted 2 7 4
Median salary £52,500 £52,500 £60,000
Median salary % change year-on-year - -12.50%  
UK excluding London median salary £51,000 £50,000 £55,000
% change year-on-year +2.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for process and methodology skills.

Process & Methodology Skills
Coventry
Permanent job vacancies with a requirement for process and methodology skills 484 674 605
As % of all permanent IT job vacancies advertised in Coventry 86.43% 86.08% 83.56%
Number of salaries quoted 419 537 481
Median salary £45,000 £43,000 £44,500
Median salary % change year-on-year +4.65% -3.37%  
90% offered a salary of more than £30,000 £30,000 £22,000
10% offered a salary of more than £66,600 £60,000 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Coventry

The job posting trend of jobs advertised in Coventry citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Coventry

Customer Engagement
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Coventry.

Salary trend for Customer Engagement in Coventry

Customer Engagement
Top 30 Related IT Skills in Coventry

For the 6 months to 24 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for Customer Engagement.

1 10 (66.67%) Linux
1 10 (66.67%) Amazon AWS
1 10 (66.67%) Docker
2 9 (60.00%) CRM
3 8 (53.33%) SharePoint
3 8 (53.33%) MS Excel
3 8 (53.33%) Microsoft
3 8 (53.33%) C#
3 8 (53.33%) JavaScript
3 8 (53.33%) .NET
3 8 (53.33%) ASP.NET
3 8 (53.33%) SOAP
3 8 (53.33%) PaaS
3 8 (53.33%) Dynamics CRM
3 8 (53.33%) PowerShell
3 8 (53.33%) Microsoft Azure
3 8 (53.33%) .NET Framework
3 8 (53.33%) Puppet
3 8 (53.33%) REST
3 8 (53.33%) Office 365
3 8 (53.33%) IaaS
3 8 (53.33%) Opscode Chef
3 8 (53.33%) DevOps
3 8 (53.33%) Public Cloud
4 7 (46.67%) Presales
4 7 (46.67%) Agile Software Development
5 4 (26.67%) Stakeholder Management
6 3 (20.00%) IBM
6 3 (20.00%) SaaS
7 2 (13.33%) ISTQB

Customer Engagement
Top Related IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (53.33%) SharePoint
Applications
1 8 (53.33%) MS Excel
Business Applications
1 8 (53.33%) Dynamics CRM
Cloud Services
1 10 (66.67%) Amazon AWS
2 8 (53.33%) IaaS
2 8 (53.33%) Microsoft Azure
2 8 (53.33%) Office 365
2 8 (53.33%) PaaS
3 3 (20.00%) SaaS
Database & Business Intelligence
1 2 (13.33%) Amazon DynamoDB
1 2 (13.33%) MongoDB
1 2 (13.33%) MySQL
1 2 (13.33%) NoSQL
1 2 (13.33%) Relational Database
Development Applications
1 2 (13.33%) Concordion
1 2 (13.33%) Cucumber
1 2 (13.33%) FitNesse
1 2 (13.33%) Selenium
1 2 (13.33%) SoapUI
General
1 1 (6.67%) Banking
1 1 (6.67%) Finance
1 1 (6.67%) Manufacturing
1 1 (6.67%) Telecoms
Job Titles
1 9 (60.00%) Consultant
2 8 (53.33%) Cloud Consultant
3 6 (40.00%) Cloud Infrastructure Consultant
3 6 (40.00%) Infrastructure Consultant
4 3 (20.00%) Project Manager
5 2 (13.33%) QA Leader
5 2 (13.33%) Transformation Manager
5 2 (13.33%) Transformation Project Manager
5 2 (13.33%) Web Manager
5 2 (13.33%) Web Project Manager
6 1 (6.67%) Analyst
6 1 (6.67%) Business Analyst
6 1 (6.67%) CRM Analyst
6 1 (6.67%) CRM Business Analyst
6 1 (6.67%) Managed Services Consultant
6 1 (6.67%) Technical Analyst
6 1 (6.67%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 8 (53.33%) .NET
1 8 (53.33%) .NET Framework
1 8 (53.33%) ASP.NET
1 8 (53.33%) REST
1 8 (53.33%) SOAP
Miscellaneous
1 8 (53.33%) Public Cloud
2 2 (13.33%) Computer Science
2 2 (13.33%) Enterprise Software
Operating Systems
1 10 (66.67%) Linux
2 2 (13.33%) Unix
Processes & Methodologies
1 9 (60.00%) CRM
2 8 (53.33%) DevOps
3 7 (46.67%) Agile Software Development
3 7 (46.67%) Presales
4 4 (26.67%) Stakeholder Management
5 2 (13.33%) BDD
5 2 (13.33%) Continuous Delivery
5 2 (13.33%) Mentoring
5 2 (13.33%) Project Management
5 2 (13.33%) QA Automation
5 2 (13.33%) SDLC
5 2 (13.33%) TDD
5 2 (13.33%) Test Management
5 2 (13.33%) Test Strategy
6 1 (6.67%) Business Analysis
6 1 (6.67%) ERP
Programming Languages
1 8 (53.33%) C#
1 8 (53.33%) JavaScript
1 8 (53.33%) PowerShell
2 2 (13.33%) Java
2 2 (13.33%) PHP
2 2 (13.33%) Python
Qualifications
1 2 (13.33%) CSQA
1 2 (13.33%) Degree
1 2 (13.33%) ISTQB
1 2 (13.33%) ISTQB Foundation Certification
2 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 2 (13.33%) QA
System Software
1 10 (66.67%) Docker
Systems Management
1 8 (53.33%) Opscode Chef
1 8 (53.33%) Puppet
Vendors
1 8 (53.33%) Microsoft
2 3 (20.00%) IBM
3 2 (13.33%) Adobe
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 4 days ago