Period
to 25 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 25 June 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
West Midlands > Coventry
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 104 87 109
Rank change year-on-year -17 +22 -8
Permanent jobs citing ITSM 5 16 7
As % of all permanent IT jobs advertised in Coventry 0.38% 1.21% 0.47%
As % of the Processes & Methodologies category 0.43% 1.37% 0.54%
Number of salaries quoted 3 8 7
Coventry median annual salary £40,000 £43,750 £45,000
Median salary % change year-on-year -8.57% -2.78% +1.12%
10th Percentile £33,500 £40,000 £36,200
90th Percentile £50,500 £52,500 £47,500
West Midlands median annual salary £40,000 £50,000 £48,750
% change year-on-year -20.00% +2.56% +0.52%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Permanent vacancies with a requirement for process or methodology skills 1,163 1,169 1,297
As % of all permanent IT jobs advertised in Coventry 88.37% 88.29% 87.16%
Number of salaries quoted 956 995 1,053
Coventry median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -2.30%
10th Percentile £27,500 £26,250 £25,000
90th Percentile £63,750 £61,250 £61,250
West Midlands median annual salary £42,500 £40,000 £41,000
% change year-on-year +6.25% -2.44% +2.50%

ITSM
Job Vacancy Trend in Coventry

Job postings citing ITSM as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for ITSM in Coventry

ITSM
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Coventry.

Salary trend for ITSM in Coventry

ITSM
Salary Histogram in Coventry

The salary distribution of IT jobs citing ITSM in Coventry over the 6 months to 25 June 2018.

Salary histogram for ITSM in Coventry

For the 6 months to 25 June 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region with a requirement for ITSM.

1 4 (80.00%) ITIL
2 2 (40.00%) Agile Software Development
2 2 (40.00%) ServiceNow
2 2 (40.00%) Service Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Advertising
3 1 (20.00%) DevOps
3 1 (20.00%) Mentoring
3 1 (20.00%) SDLC
3 1 (20.00%) Presales
3 1 (20.00%) Service Design
3 1 (20.00%) Snow
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Due Diligence
3 1 (20.00%) Capita
3 1 (20.00%) Operations Management
3 1 (20.00%) ISO/IEC 20000
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared
3 1 (20.00%) ITIL V3
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) ITIL Certification

ITSM
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (20.00%) Advertising
Job Titles
1 1 (20.00%) Administrator
1 1 (20.00%) Analyst
1 1 (20.00%) Architect
1 1 (20.00%) Business Systems Analyst
1 1 (20.00%) Service Architect
1 1 (20.00%) Systems Analyst
1 1 (20.00%) Systems Engineer
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Service Management
3 1 (20.00%) DevOps
3 1 (20.00%) Due Diligence
3 1 (20.00%) ITIL V3
3 1 (20.00%) Mentoring
3 1 (20.00%) Operations Management
3 1 (20.00%) Presales
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) SDLC
3 1 (20.00%) Service Delivery
3 1 (20.00%) Service Design
Qualifications
1 1 (20.00%) ITIL Certification
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) ISO/IEC 20000
Vendors
1 2 (40.00%) ServiceNow
2 1 (20.00%) Capita
2 1 (20.00%) Snow