Period
to 16 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Coventry with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 16 December 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
West Midlands > Coventry
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 89 103 102
Rank change year-on-year +14 -1 -5
Permanent jobs citing ITSM 13 5 8
As % of all permanent IT jobs advertised in Coventry 0.98% 0.37% 0.56%
As % of the Processes & Methodologies category 1.08% 0.41% 0.65%
Number of salaries quoted 7 1 8
Coventry median annual salary £57,500 £61,000 £44,750
Median salary % change year-on-year -5.74% +36.31% +5.96%
10th Percentile £45,500 £59,000 £28,359
90th Percentile £63,751 £63,000 £55,000
West Midlands median annual salary £50,000 £41,250 £40,000
% change year-on-year +21.21% +3.13% -27.27%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Permanent vacancies with a requirement for process or methodology skills 1207 1206 1224
As % of all permanent IT jobs advertised in Coventry 90.82% 89.07% 86.26%
Number of salaries quoted 948 979 1016
Coventry median annual salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% - +3.66%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £64,650 £63,750 £62,500
West Midlands median annual salary £40,000 £41,500 £40,000
% change year-on-year -3.61% +3.75% -

ITSM
Job Vacancy Trend in Coventry

Job postings citing ITSM as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for ITSM in Coventry

ITSM
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Coventry.

Salary trend for ITSM in Coventry

ITSM
Salary Histogram in Coventry

The salary distribution of IT jobs citing ITSM in Coventry over the 6 months to 16 December 2017.

Salary histogram for ITSM in Coventry

For the 6 months to 16 December 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region with a requirement for ITSM.

1 10 (76.92%) ITIL
2 7 (53.85%) Windows
2 7 (53.85%) Microsoft
2 7 (53.85%) Service Management
2 7 (53.85%) Windows Server
3 6 (46.15%) Windows Server 2008
3 6 (46.15%) Active Directory
4 5 (38.46%) SQL Server
5 4 (30.77%) BMC
5 4 (30.77%) Remedy
5 4 (30.77%) Security Cleared
5 4 (30.77%) VMware Infrastructure
5 4 (30.77%) CMDB
5 4 (30.77%) Remedy ITSM
5 4 (30.77%) VMware
5 4 (30.77%) SCOrch
5 4 (30.77%) Windows Server 2012
6 3 (23.08%) Degree
6 3 (23.08%) .NET
6 3 (23.08%) SAP
7 2 (15.38%) Microsoft Office
7 2 (15.38%) VBA
7 2 (15.38%) Cisco
7 2 (15.38%) ITIL Certification
7 2 (15.38%) Microsoft Excel
7 2 (15.38%) ERP
7 2 (15.38%) Change Management
7 2 (15.38%) Manufacturing
7 2 (15.38%) Softphone
7 2 (15.38%) Life Science

ITSM
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) IIS
Applications
1 2 (15.38%) Microsoft Excel
1 2 (15.38%) Microsoft Office
Business Applications
1 4 (30.77%) Remedy ITSM
Communications & Networking
1 2 (15.38%) Cisco IOS
1 2 (15.38%) Softphone
Database & Business Intelligence
1 5 (38.46%) SQL Server
2 1 (7.69%) BusinessObjects
2 1 (7.69%) SAP BW
General
1 2 (15.38%) Manufacturing
Job Titles
1 3 (23.08%) IT Manager
1 3 (23.08%) IT Services Manager
1 3 (23.08%) Service Manager
2 2 (15.38%) Analyst
2 2 (15.38%) Developer
2 2 (15.38%) Help Desk Analyst
2 2 (15.38%) Remedy Developer
2 2 (15.38%) SAP Manager
2 2 (15.38%) SAP Support
2 2 (15.38%) SAP Support Manager
2 2 (15.38%) Support Manager
3 1 (7.69%) Client Services Manager
3 1 (7.69%) DevOps Engineer
3 1 (7.69%) Information Manager
3 1 (7.69%) Information Systems Manager
3 1 (7.69%) Platform Engineer
3 1 (7.69%) Systems Manager
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
Miscellaneous
1 4 (30.77%) CMDB
2 2 (15.38%) Life Science
3 1 (7.69%) Analytical Skills
Operating Systems
1 7 (53.85%) Windows
1 7 (53.85%) Windows Server
2 6 (46.15%) Windows Server 2008
3 4 (30.77%) Windows Server 2012
4 2 (15.38%) Windows 10
4 2 (15.38%) Windows 7
5 1 (7.69%) Linux
Processes & Methodologies
1 10 (76.92%) ITIL
2 7 (53.85%) Service Management
3 2 (15.38%) Agile Software Development
3 2 (15.38%) Asset Management
3 2 (15.38%) Change Management
3 2 (15.38%) ERP
3 2 (15.38%) IT Asset Management
3 2 (15.38%) Matrix Management
3 2 (15.38%) Problem Management
3 2 (15.38%) Process Improvement
3 2 (15.38%) Service Design
4 1 (7.69%) Business Intelligence
4 1 (7.69%) DevOps
4 1 (7.69%) ITIL V3
4 1 (7.69%) Project Management
4 1 (7.69%) SDLC
4 1 (7.69%) SOA
4 1 (7.69%) Waterfall
Programming Languages
1 2 (15.38%) PowerShell
1 2 (15.38%) VBA
Qualifications
1 4 (30.77%) Security Cleared
2 3 (23.08%) Degree
3 2 (15.38%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 6 (46.15%) Active Directory
2 4 (30.77%) VMware Infrastructure
Systems Management
1 4 (30.77%) SCOrch
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) BMC
2 4 (30.77%) Remedy
2 4 (30.77%) VMware
3 3 (23.08%) SAP
4 2 (15.38%) Cisco
4 2 (15.38%) MobileIron
5 1 (7.69%) Tableau