ITSM Contract Job Trends in Coventry

IT Service Management (ITSM)
West Midlands > Coventry

The table below provides summary statistics and contractor rates for jobs advertised in Coventry requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 14 December 2025, with comparisons to the same periods in the previous two years.

6 months to
14 Dec 2025
Same period 2024 Same period 2023
Rank 33 - 27
Rank change year-on-year - - -
Contract jobs citing ITSM 3 0 5
As % of all contract jobs in Coventry 1.59% - 2.43%
As % of the Processes & Methodologies category 1.75% - 2.75%
Number of daily rates quoted 1 0 3
10th Percentile - - £114
25th Percentile £475 - £130
Median daily rate (50th Percentile) £500 - £165
75th Percentile £525 - £411
90th Percentile - - £555
West Midlands median daily rate £475 £583 £400
% change year-on-year -18.52% +45.75% -28.89%

All Process and Methodology Skills
Coventry

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Coventry.

Contract vacancies with a requirement for process or methodology skills 171 98 182
As % of all contract IT jobs advertised in Coventry 90.48% 89.09% 88.35%
Number of daily rates quoted 103 66 136
10th Percentile £263 £363 £325
25th Percentile £313 £400 £408
Median daily rate (50th Percentile) £475 £475 £475
Median % change year-on-year - - -4.04%
75th Percentile £553 £566 £575
90th Percentile £692 £626 £647
West Midlands median daily rate £500 £515 £500
% change year-on-year -2.91% +3.00% -
Number of hourly rates quoted 4 0 2
10th Percentile £19.19 - £31.06
25th Percentile £24.35 - £38.65
Median hourly rate £27.21 - £52.59
Median % change year-on-year - - +78.28%
75th Percentile - - £66.83
90th Percentile - - £74.60
West Midlands median hourly rate £18.87 £23.60 £23.00
% change year-on-year -20.04% +2.61% +29.80%

ITSM
Job Vacancy Trend in Coventry

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Coventry.

ITSM job vacancy trend in Coventry

ITSM
Daily Rate Trend in Coventry

Contractor daily rate distribution trend for jobs in Coventry citing ITSM.

Contractor daily rate distribution trend for jobs in Coventry citing ITSM

ITSM
Hourly Rate Trend in Coventry

Contractor hourly rate distribution trend for jobs in Coventry citing ITSM.

Contractor hourly rate distribution trend for jobs in Coventry citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Coventry by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (33.33%) SaaS
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Organisational Skills
2 1 (33.33%) Public Sector
Job Titles
1 1 (33.33%) Delivery Manager
1 1 (33.33%) Developer
1 1 (33.33%) ServiceNow Developer
1 1 (33.33%) ServiceNow Manager
1 1 (33.33%) Systems Manager
Libraries, Frameworks & Software Standards
1 1 (33.33%) CSS
1 1 (33.33%) Web Services
Miscellaneous
1 1 (33.33%) CMDB
Processes & Methodologies
1 2 (66.67%) Agile
1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
2 1 (33.33%) AI
2 1 (33.33%) CI/CD
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) DevOps
2 1 (33.33%) Information Security
2 1 (33.33%) Problem-Solving
2 1 (33.33%) Roadmaps
2 1 (33.33%) Root Cause Analysis
2 1 (33.33%) Stakeholder Engagement
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) User-Centered Design (UCD)
2 1 (33.33%) Waterfall
Programming Languages
1 1 (33.33%) JavaScript
Qualifications
1 1 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 2 (66.67%) ServiceNow