Period
to 18 September 2018

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
West Midlands > Coventry
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 54 47 -
Rank change year-on-year -7 - +55
Contract jobs citing ITSM 16 11 0
As % of all contract IT jobs advertised in Coventry 1.93% 1.67% -
As % of the Processes & Methodologies category 2.30% 2.03% -
Number of daily rates quoted 10 7 0
Coventry median daily rate £425 £115 -
Median daily rate % change year-on-year +269.57% - -
West Midlands median daily rate £425 £400 £414
% change year-on-year +6.25% -3.32% +70.62%
Number of hourly rates quoted 0 0 0
Coventry median hourly rate - - -
West Midlands median hourly rate £16.00 £35.00 £13.50
% change year-on-year -54.29% +159.26% -41.30%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 697 543 841
As % of all contract IT jobs advertised in Coventry 84.28% 82.40% 87.79%
Number of daily rates quoted 442 366 549
Coventry median daily rate £450 £413 £400
Median daily rate % change year-on-year +9.09% +3.13% +10.34%
10th Percentile £278 £213 £300
90th Percentile £575 £532 £538
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 37 31 19
Coventry median hourly rate £14.50 £21.00 £15.00
Median hourly rate % change year-on-year -30.95% +40.00% -21.05%
10th Percentile £12.40 £11.25 £11.15
90th Percentile £40.75 £41.50 £39.00
West Midlands median hourly rate £15.00 £22.00 £18.00
% change year-on-year -31.82% +22.22% -18.18%

ITSM
Job Vacancy Trend in Coventry

Job postings citing ITSM as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for ITSM in Coventry

ITSM
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Coventry.

Contractor daily rate trend for ITSM in Coventry

ITSM
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing ITSM in Coventry over the 6 months to 18 September 2018.

Contractor daily rate histogram for ITSM in Coventry

ITSM
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Coventry.

Contractor hourly rate trend for ITSM in Coventry

For the 6 months to 18 September 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for ITSM.

1 14 (87.50%) ITIL
2 12 (75.00%) Service Management
3 10 (62.50%) Service Design
4 9 (56.25%) Stakeholder Management
5 8 (50.00%) Agile Software Development
6 6 (37.50%) ServiceNow
7 5 (31.25%) Microsoft
7 5 (31.25%) CRM
8 4 (25.00%) Decision-Making
9 3 (18.75%) Supplier Management
9 3 (18.75%) Incident Management
9 3 (18.75%) Microsoft Office
9 3 (18.75%) Service Delivery
10 2 (12.50%) Programme Management
10 2 (12.50%) ITIL Certification
10 2 (12.50%) Project Management
11 1 (6.25%) Security Cleared
11 1 (6.25%) Data Architecture
11 1 (6.25%) Data Entry
11 1 (6.25%) ITIL V3
11 1 (6.25%) Demand Management
11 1 (6.25%) Business Transformation
11 1 (6.25%) AngularJS
11 1 (6.25%) Twitter Bootstrap
11 1 (6.25%) User Stories
11 1 (6.25%) SCCM
11 1 (6.25%) SCOM
11 1 (6.25%) Marketing
11 1 (6.25%) Technical Architecture
11 1 (6.25%) Dynamics CRM

ITSM
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (18.75%) Microsoft Office
Business Applications
1 1 (6.25%) Dynamics CRM
1 1 (6.25%) Oracle CRM
Cloud Services
1 1 (6.25%) Oracle Service Cloud
General
1 1 (6.25%) Finance
1 1 (6.25%) Marketing
Job Titles
1 7 (43.75%) Service Manager
2 6 (37.50%) Analyst
3 5 (31.25%) IT Manager
3 5 (31.25%) IT Services Manager
4 4 (25.00%) Service Analyst
5 3 (18.75%) Support Analyst
6 2 (12.50%) Customer Analyst
6 2 (12.50%) Customer Support Analyst
6 2 (12.50%) ITIL Manager
6 2 (12.50%) ITIL Service Manager
7 1 (6.25%) CRM Architect
7 1 (6.25%) Infrastructure Services Engineer
7 1 (6.25%) IT Engineer
7 1 (6.25%) IT Infrastructure Engineer
7 1 (6.25%) ITIL Service Analyst
7 1 (6.25%) ITSM Analyst
7 1 (6.25%) Service Design Analyst
7 1 (6.25%) Service Management Engineer
7 1 (6.25%) ServiceNow Developer
7 1 (6.25%) Transformation Manager
Libraries, Frameworks & Software Standards
1 1 (6.25%) AngularJS
1 1 (6.25%) CSS
1 1 (6.25%) HTML
1 1 (6.25%) Twitter Bootstrap
Miscellaneous
1 1 (6.25%) Management Information System
Processes & Methodologies
1 14 (87.50%) ITIL
2 12 (75.00%) Service Management
3 10 (62.50%) Service Design
4 9 (56.25%) Stakeholder Management
5 8 (50.00%) Agile Software Development
6 5 (31.25%) CRM
7 4 (25.00%) Decision-Making
8 3 (18.75%) Incident Management
8 3 (18.75%) Service Delivery
8 3 (18.75%) Supplier Management
9 2 (12.50%) Programme Management
9 2 (12.50%) Project Management
10 1 (6.25%) Business Continuity
10 1 (6.25%) Data Architecture
10 1 (6.25%) Data Modelling
10 1 (6.25%) Identity Management
10 1 (6.25%) Migration
10 1 (6.25%) PRINCE2
10 1 (6.25%) Technical Architecture
10 1 (6.25%) Validation
Qualifications
1 2 (12.50%) ITIL Certification
2 1 (6.25%) Security Cleared
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
1 1 (6.25%) SCOrch
Vendors
1 6 (37.50%) ServiceNow
2 5 (31.25%) Microsoft
3 1 (6.25%) BMC
3 1 (6.25%) Oracle