Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in Coventry with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
West Midlands > Coventry
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 59 58 85
Rank change year-on-year -1 +27 -
Contract jobs citing ITSM 16 13 2
As % of all contract IT jobs advertised in Coventry 1.75% 1.66% 0.19%
As % of the Processes & Methodologies category 2.05% 1.96% 0.21%
Number of daily rates quoted 12 5 1
Coventry median daily rate £375 £425 £425
Median daily rate % change year-on-year -11.76% - -
10th Percentile £141 £115 £413
90th Percentile £449 £600 £438
West Midlands median daily rate £414 £375 £330
% change year-on-year +10.33% +13.64% -17.50%
Number of hourly rates quoted 0 0 0
Coventry median hourly rate - - -
West Midlands median hourly rate £16.00 £22.31 £13.50
% change year-on-year -28.27% +65.22% -10.00%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Coventry with a requirement for process or methodology skills.

All Process and Methodology Skills
Coventry
Contract vacancies with a requirement for process or methodology skills 781 662 938
As % of all contract IT jobs advertised in Coventry 85.26% 84.44% 89.50%
Number of daily rates quoted 508 459 681
Coventry median daily rate £450 £420 £413
Median daily rate % change year-on-year +7.14% +1.82% +10.00%
10th Percentile £281 £251 £295
90th Percentile £588 £540 £545
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 23 25 22
Coventry median hourly rate £13.00 £22.50 £15.00
Median hourly rate % change year-on-year -42.22% +50.00% -21.05%
10th Percentile £10.88 £11.25 £11.28
90th Percentile £37.00 £38.40 £35.38
West Midlands median hourly rate £15.86 £25.12 £17.00
% change year-on-year -36.86% +47.76% -15.00%

ITSM
Job Vacancy Trend in Coventry

Job postings citing ITSM as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for ITSM in Coventry

ITSM
Contractor Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Coventry.

Contractor daily rate trend for ITSM in Coventry

ITSM
Contractor Daily Rate Histogram in Coventry

The daily rate distribution of IT jobs citing ITSM in Coventry over the 6 months to 18 December 2018.

Contractor daily rate histogram for ITSM in Coventry

ITSM
Contractor Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Coventry.

Contractor hourly rate trend for ITSM in Coventry

For the 6 months to 18 December 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Coventry region with a requirement for ITSM.

1 14 (87.50%) ITIL
2 12 (75.00%) Service Management
3 11 (68.75%) Service Design
4 9 (56.25%) Incident Management
5 6 (37.50%) Information Security
5 6 (37.50%) Agile Software Development
5 6 (37.50%) Migration
5 6 (37.50%) Stakeholder Management
5 6 (37.50%) Security Operations
5 6 (37.50%) Security Operations Centre
5 6 (37.50%) Amazon AWS
6 4 (25.00%) ServiceNow
7 3 (18.75%) Target Operating Model
7 3 (18.75%) Supplier Management
7 3 (18.75%) Microsoft
7 3 (18.75%) Microsoft Office
8 2 (12.50%) Disaster Recovery
8 2 (12.50%) Business Continuity
8 2 (12.50%) CRM
8 2 (12.50%) Transition Management
8 2 (12.50%) Decision-Making
9 1 (6.25%) Acceptance Criteria
9 1 (6.25%) ITIL V3
9 1 (6.25%) Demand Management
9 1 (6.25%) AngularJS
9 1 (6.25%) Twitter Bootstrap
9 1 (6.25%) User Stories
9 1 (6.25%) Data Entry
9 1 (6.25%) CSS
9 1 (6.25%) HTML

ITSM
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (18.75%) Microsoft Office
Cloud Services
1 6 (37.50%) Amazon AWS
Job Titles
1 5 (31.25%) Analyst
1 5 (31.25%) Service Manager
2 3 (18.75%) IT Manager
2 3 (18.75%) IT Services Manager
2 3 (18.75%) Service Analyst
2 3 (18.75%) Support Analyst
3 2 (12.50%) Consultant
3 2 (12.50%) Customer Analyst
3 2 (12.50%) Customer Support Analyst
3 2 (12.50%) Service Transition Analyst
3 2 (12.50%) Transition Analyst
4 1 (6.25%) CRM Manager
4 1 (6.25%) Developer
4 1 (6.25%) Integration Manager
4 1 (6.25%) ITIL Manager
4 1 (6.25%) ITIL Service Analyst
4 1 (6.25%) ITSM Analyst
4 1 (6.25%) Procurement Manager
4 1 (6.25%) ServiceNow Developer
4 1 (6.25%) Transformation Manager
Libraries, Frameworks & Software Standards
1 1 (6.25%) AngularJS
1 1 (6.25%) CSS
1 1 (6.25%) HTML
1 1 (6.25%) Twitter Bootstrap
Miscellaneous
1 6 (37.50%) Security Operations Centre
2 1 (6.25%) Management Information System
Processes & Methodologies
1 14 (87.50%) ITIL
2 12 (75.00%) Service Management
3 11 (68.75%) Service Design
4 9 (56.25%) Incident Management
5 6 (37.50%) Agile Software Development
5 6 (37.50%) Information Security
5 6 (37.50%) Migration
5 6 (37.50%) Security Operations
5 6 (37.50%) Stakeholder Management
6 3 (18.75%) Supplier Management
6 3 (18.75%) Target Operating Model
7 2 (12.50%) Business Continuity
7 2 (12.50%) CRM
7 2 (12.50%) Decision-Making
7 2 (12.50%) Disaster Recovery
7 2 (12.50%) Transition Management
8 1 (6.25%) Acceptance Criteria
8 1 (6.25%) Data Entry
8 1 (6.25%) Demand Management
8 1 (6.25%) ITIL V3
Vendors
1 4 (25.00%) ServiceNow
2 3 (18.75%) Microsoft