Period
to 19 June 2018

The median annual salary for a Support Engineer was £26,750 in advertised job vacancies in Coventry during the 6 months to 19 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
West Midlands > Coventry
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 72 79 64
Rank change year-on-year +7 -15 +5
Permanent jobs requiring a Support Engineer 37 26 53
As % of all permanent IT jobs advertised in Coventry 2.80% 2.00% 3.56%
As % of the Job Titles category 2.93% 2.05% 3.71%
Number of salaries quoted 36 26 52
Coventry median annual salary £26,750 £29,000 £30,000
Median salary % change year-on-year -7.76% -3.33% +13.21%
10th Percentile £21,394 £20,250 £21,250
90th Percentile £44,500 £47,500 £45,000
West Midlands median annual salary £26,500 £30,000 £30,750
% change year-on-year -11.67% -2.44% +13.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Coventry
Permanent vacancies in Coventry with a recognized job title 1,262 1,266 1,427
% of permanent IT jobs with a recognized job title 95.61% 97.24% 95.84%
Number of salaries quoted 1,065 1,075 1,176
Coventry median annual salary £45,000 £41,000 £42,500
Median salary % change year-on-year +9.76% -3.53% -
10th Percentile £26,250 £25,750 £25,000
90th Percentile £62,500 £61,250 £60,000
West Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Engineer
Job Vacancy Trend in Coventry

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Support Engineer in Coventry

Support Engineer
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Coventry.

Salary trend for Support Engineer in Coventry

Support Engineer
Salary Histogram in Coventry

The salary distribution of IT jobs citing Support Engineer in Coventry over the 6 months to 19 June 2018.

Salary histogram for Support Engineer in Coventry

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Coventry

For the 6 months to 19 June 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region featuring Support Engineer in the job title.

1 27 (72.97%) Windows
2 22 (59.46%) Microsoft
3 16 (43.24%) Active Directory
3 16 (43.24%) ITIL
4 15 (40.54%) Problem-Solving
5 13 (35.14%) ITIL V3
5 13 (35.14%) SharePoint
5 13 (35.14%) Service Management
6 11 (29.73%) Management Information System
6 11 (29.73%) Internet
6 11 (29.73%) MS Exchange
6 11 (29.73%) Microsoft Office
6 11 (29.73%) Self-Motivation
7 10 (27.03%) VPN
8 9 (24.32%) Citrix
8 9 (24.32%) Windows 10
8 9 (24.32%) Windows 7
9 7 (18.92%) Adobe
9 7 (18.92%) SQL
10 6 (16.22%) PowerShell
11 5 (13.51%) Windows Server
11 5 (13.51%) SQL Server
12 4 (10.81%) LAN
12 4 (10.81%) Data Analysis
13 3 (8.11%) Capita
13 3 (8.11%) Wi-Fi
13 3 (8.11%) WAN
13 3 (8.11%) C#
13 3 (8.11%) SOAP
13 3 (8.11%) XML

Support Engineer Skill Set
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (35.14%) SharePoint
2 11 (29.73%) MS Exchange
3 3 (8.11%) BizTalk Server
4 2 (5.41%) Skype for Business
Applications
1 11 (29.73%) Microsoft Office
2 2 (5.41%) Microsoft Excel
Cloud Services
1 2 (5.41%) Microsoft Azure
2 1 (2.70%) Office 365
2 1 (2.70%) SaaS
Communications & Networking
1 11 (29.73%) Internet
2 10 (27.03%) VPN
3 4 (10.81%) LAN
4 3 (8.11%) WAN
4 3 (8.11%) Wi-Fi
5 2 (5.41%) Firewall
5 2 (5.41%) Skype
6 1 (2.70%) Cisco ASA
6 1 (2.70%) DHCP
6 1 (2.70%) DNS
6 1 (2.70%) Structured Cabling
6 1 (2.70%) TCP/IP
Database & Business Intelligence
1 5 (13.51%) SQL Server
Development Applications
1 1 (2.70%) Git (software)
1 1 (2.70%) GoCD
1 1 (2.70%) Jenkins
General
1 1 (2.70%) Finance
Libraries, Frameworks & Software Standards
1 3 (8.11%) SOAP
1 3 (8.11%) XML
1 3 (8.11%) XSLT
2 1 (2.70%) .NET
2 1 (2.70%) Software Packaging
Miscellaneous
1 11 (29.73%) Management Information System
1 11 (29.73%) Self-Motivation
2 3 (8.11%) Analytical Skills
3 2 (5.41%) Data Protection Act
3 2 (5.41%) Public Cloud
4 1 (2.70%) Driving Licence
4 1 (2.70%) Smartphone
Operating Systems
1 27 (72.97%) Windows
2 9 (24.32%) Windows 10
2 9 (24.32%) Windows 7
3 5 (13.51%) Windows Server
4 2 (5.41%) Windows Server 2012
5 1 (2.70%) Linux
5 1 (2.70%) Unix
5 1 (2.70%) Windows Server 2003
5 1 (2.70%) Windows Server 2008
Processes & Methodologies
1 16 (43.24%) ITIL
2 15 (40.54%) Problem-Solving
3 13 (35.14%) ITIL V3
3 13 (35.14%) Service Management
4 4 (10.81%) Data Analysis
5 3 (8.11%) Incident Management
5 3 (8.11%) Time Management
6 2 (5.41%) Asset Management
6 2 (5.41%) Data Protection
6 2 (5.41%) Migration
6 2 (5.41%) Mobile Device Management
6 2 (5.41%) Network Load Balancing
7 1 (2.70%) Agile Software Development
7 1 (2.70%) Business Analysis
7 1 (2.70%) Change Control
7 1 (2.70%) Continuous Delivery
7 1 (2.70%) DevOps
7 1 (2.70%) Project Management
7 1 (2.70%) Software Delivery
7 1 (2.70%) Task Automation
Programming Languages
1 7 (18.92%) SQL
2 6 (16.22%) PowerShell
3 3 (8.11%) C#
4 2 (5.41%) T-SQL
5 1 (2.70%) Java
Qualifications
1 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.41%) GDPR
1 2 (5.41%) PCI DSS
1 2 (5.41%) SLA
System Software
1 16 (43.24%) Active Directory
2 1 (2.70%) Hyper-V
2 1 (2.70%) VMware ESXi
2 1 (2.70%) VMware Infrastructure
2 1 (2.70%) XenApp
Systems Management
1 2 (5.41%) AirWatch
1 2 (5.41%) SCCM
2 1 (2.70%) McAfee ePO
Vendors
1 22 (59.46%) Microsoft
2 9 (24.32%) Citrix
3 7 (18.92%) Adobe
4 3 (8.11%) Avaya
4 3 (8.11%) Capita
5 2 (5.41%) Aruba
5 2 (5.41%) HP
5 2 (5.41%) Symantec
5 2 (5.41%) VMware
6 1 (2.70%) Apple
6 1 (2.70%) Cisco
6 1 (2.70%) McAfee
6 1 (2.70%) NETGEAR