Period
to 24 July 2017

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the West Midlands during the 6 months to 24 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > West Midlands
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 149 134 114
Rank change year-on-year -15 -20 +16
Permanent jobs requiring a Support Engineer 191 264 268
As % of all permanent IT jobs advertised in the West Midlands 1.90% 2.13% 2.37%
As % of the Job Titles category 1.97% 2.22% 2.46%
Number of salaries quoted 182 251 228
West Midlands median annual salary £30,000 £30,000 £27,500
Median salary % change year-on-year - +9.09% -
10th Percentile £21,000 £21,250 £21,000
90th Percentile £47,500 £45,000 £48,000
England median annual salary £31,500 £32,500 £31,000
% change year-on-year -3.08% +4.84% -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 9719 11898 10896
As % of all permanent IT job vacancies advertised in the West Midlands 96.70% 96.18% 96.42%
Number of salaries quoted 8191 9455 9093
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £25,000 £23,500 £23,000
90th Percentile £61,250 £63,750 £62,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the West Midlands.

Salary trend for Support Engineer in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Engineer in the West Midlands over the 6 months to 24 July 2017.

Salary histogram for Support Engineer in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 6 months to 24 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -14 68 £31,000 +3.33% 6
Coventry -1 27 £29,000 -14.07% 2
Staffordshire +12 24 £26,000 +2.97%
Worcestershire +9 17 £40,625 +69.27% 3
Warwickshire +3 11 £35,000 +3.70%
Herefordshire - 9 £45,000 -
Solihull -8 7 £32,000 +18.52% 1
Shropshire +2 6 £23,500 -29.85% 1
Walsall +9 3 £24,500 -14.78%
West Bromwich +3 3 £22,500 -10.00%
Dudley +2 2 £26,000 +26.83%
Brierley Hill - 2 £27,250 -
Wolverhampton +11 1 £22,000 -40.54%
Halesowen -15 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 24 July 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Engineer in the job title.

1 117 (61.26%) Windows
2 75 (39.27%) Active Directory
3 67 (35.08%) Microsoft
4 53 (27.75%) Windows Server
5 46 (24.08%) Cisco
6 45 (23.56%) VMware
7 42 (21.99%) Microsoft Office
8 40 (20.94%) Citrix
8 40 (20.94%) Firewall
9 38 (19.90%) SharePoint
10 37 (19.37%) Windows Server 2008
11 35 (18.32%) MS Exchange
12 34 (17.80%) ITIL
12 34 (17.80%) SQL
13 33 (17.28%) Cisco Certification
14 32 (16.75%) CCNA
14 32 (16.75%) TCP/IP
14 32 (16.75%) Windows Server 2012
15 30 (15.71%) VMware Infrastructure
16 29 (15.18%) LAN
17 28 (14.66%) WAN
17 28 (14.66%) SQL Server
18 26 (13.61%) Hyper-V
18 26 (13.61%) Windows 7
18 26 (13.61%) Office 365
19 21 (10.99%) Windows 10
19 21 (10.99%) Windows Server 2003
20 19 (9.95%) VPN
20 19 (9.95%) CCNP
21 18 (9.42%) Wireless

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (19.90%) SharePoint
2 35 (18.32%) MS Exchange
3 14 (7.33%) Exchange Server 2010
4 7 (3.66%) IIS
4 7 (3.66%) SharePoint 2013
5 6 (3.14%) Exchange Server 2013
6 5 (2.62%) Exchange Server 2007
7 4 (2.09%) BizTalk Server
8 3 (1.57%) Blackberry Enterprise Server
8 3 (1.57%) Exchange Server 2003
9 2 (1.05%) IBM Notes
9 2 (1.05%) Skype for Business
Applications
1 42 (21.99%) Microsoft Office
2 5 (2.62%) Microsoft Excel
Business Applications
1 4 (2.09%) assyst
2 3 (1.57%) Dynamics AX
3 2 (1.05%) Oracle Financials
4 1 (0.52%) JDE EnterpriseOne
4 1 (0.52%) Oracle Applications
Cloud Services
1 26 (13.61%) Office 365
2 10 (5.24%) Microsoft Azure
3 4 (2.09%) Amazon AWS
4 2 (1.05%) OneDrive
5 1 (0.52%) G Suite
5 1 (0.52%) IaaS
Communications & Networking
1 40 (20.94%) Firewall
2 32 (16.75%) TCP/IP
3 29 (15.18%) LAN
4 28 (14.66%) WAN
5 19 (9.95%) VPN
6 18 (9.42%) Wireless
7 17 (8.90%) Cisco ASA
7 17 (8.90%) DHCP
7 17 (8.90%) Network Security
8 16 (8.38%) DNS
9 15 (7.85%) VoIP
10 10 (5.24%) Cisco Nexus
10 10 (5.24%) MPLS
10 10 (5.24%) TACACS
11 9 (4.71%) Skype
12 8 (4.19%) VLAN
12 8 (4.19%) WAAS
13 7 (3.66%) Cisco PIX
13 7 (3.66%) WLAN
14 6 (3.14%) Internet
Database & Business Intelligence
1 28 (14.66%) SQL Server
2 6 (3.14%) SQL Server 2005
3 4 (2.09%) MongoDB
3 4 (2.09%) Oracle Database
4 2 (1.05%) SQL Server 2008
Development Applications
1 4 (2.09%) CA Gen
1 4 (2.09%) Team Foundation Server
1 4 (2.09%) Visual Studio
2 1 (0.52%) Jenkins
General
1 15 (7.85%) Manufacturing
2 9 (4.71%) Automotive
3 8 (4.19%) Finance
4 5 (2.62%) Retail
5 4 (2.09%) Telecoms
6 3 (1.57%) Advertising
6 3 (1.57%) Legal
7 1 (0.52%) Electronics
7 1 (0.52%) Games
Libraries, Frameworks & Software Standards
1 7 (3.66%) Middleware
2 4 (2.09%) Web Services
3 2 (1.05%) WAP
4 1 (0.52%) .NET
4 1 (0.52%) ASP.NET
4 1 (0.52%) EDI
Miscellaneous
1 13 (6.81%) Driving Licence
2 8 (4.19%) Computer Science
3 7 (3.66%) iPad
4 5 (2.62%) Data Centre
5 4 (2.09%) Analytical Skills
5 4 (2.09%) Enterprise Storage
5 4 (2.09%) Management Information System
6 3 (1.57%) AS400
7 2 (1.05%) Blackberry
7 2 (1.05%) Clustering
8 1 (0.52%) BBC
8 1 (0.52%) Client/Server
8 1 (0.52%) EPoS
8 1 (0.52%) Fat Client
8 1 (0.52%) FMCG
8 1 (0.52%) iPhone
8 1 (0.52%) Private Cloud
8 1 (0.52%) Smartphone
8 1 (0.52%) Thin Client
8 1 (0.52%) Video Conferencing
Operating Systems
1 117 (61.26%) Windows
2 53 (27.75%) Windows Server
3 37 (19.37%) Windows Server 2008
4 32 (16.75%) Windows Server 2012
5 26 (13.61%) Windows 7
6 21 (10.99%) Windows 10
6 21 (10.99%) Windows Server 2003
7 9 (4.71%) Linux
8 7 (3.66%) Android
8 7 (3.66%) Unix
9 6 (3.14%) Apple iOS
9 6 (3.14%) Windows XP
10 5 (2.62%) Windows 8
11 3 (1.57%) Mac OS X
12 1 (0.52%) Windows 2000 Server
12 1 (0.52%) Windows Phone
12 1 (0.52%) Windows Vista
Processes & Methodologies
1 34 (17.80%) ITIL
2 11 (5.76%) Root Cause Analysis
3 10 (5.24%) Data Protection
3 10 (5.24%) Network Design
4 8 (4.19%) Continuous Improvement
4 8 (4.19%) Disaster Recovery
4 8 (4.19%) Migration
4 8 (4.19%) Test Automation
5 7 (3.66%) ERP
5 7 (3.66%) SIEM
6 6 (3.14%) ITIL V3
6 6 (3.14%) Project Management
7 5 (2.62%) Business Continuity
7 5 (2.62%) Presales
7 5 (2.62%) Problem Management
8 4 (2.09%) Change Control
8 4 (2.09%) Change Management
8 4 (2.09%) Document Management
8 4 (2.09%) Information Security
8 4 (2.09%) Workflow
Programming Languages
1 34 (17.80%) SQL
2 6 (3.14%) PowerShell
2 6 (3.14%) VB
3 4 (2.09%) Bash Shell
3 4 (2.09%) C#
3 4 (2.09%) Python
3 4 (2.09%) T-SQL
4 2 (1.05%) Java
5 1 (0.52%) Jython
5 1 (0.52%) VBA
Qualifications
1 33 (17.28%) Cisco Certification
2 32 (16.75%) CCNA
3 19 (9.95%) CCNP
4 16 (8.38%) Degree
5 8 (4.19%) Microsoft Certification
6 7 (3.66%) CCIE
7 6 (3.14%) ITIL Certification
7 6 (3.14%) MCSE
8 5 (2.62%) Computer Science Degree
9 3 (1.57%) MCSA
10 2 (1.05%) MCITP
10 2 (1.05%) Security Cleared
11 1 (0.52%) A+ Certification
11 1 (0.52%) DBS Check
11 1 (0.52%) HNC
11 1 (0.52%) MCP
11 1 (0.52%) MCSD
Quality Assurance & Compliance
1 10 (5.24%) SLA
2 2 (1.05%) ISO/IEC 27001
3 1 (0.52%) QA
System Software
1 75 (39.27%) Active Directory
2 30 (15.71%) VMware Infrastructure
3 26 (13.61%) Hyper-V
4 11 (5.76%) vSphere
5 4 (2.09%) Virtual Servers
6 2 (1.05%) Microsoft Virtual Server
6 2 (1.05%) UAG
6 2 (1.05%) VMware ESXi
6 2 (1.05%) XenApp
Systems Management
1 11 (5.76%) SCCM
2 9 (4.71%) Backup Exec
3 7 (3.66%) NetBackup
4 4 (2.09%) Microsoft Data Protection Manager
5 3 (1.57%) SCOM
5 3 (1.57%) WSUS
6 2 (1.05%) Microsoft Clustering
7 1 (0.52%) CA Spectrum
7 1 (0.52%) Norton AntiVirus
7 1 (0.52%) SCDPM
7 1 (0.52%) vCenter Server
Vendors
1 67 (35.08%) Microsoft
2 46 (24.08%) Cisco
3 45 (23.56%) VMware
4 40 (20.94%) Citrix
5 14 (7.33%) Oracle
6 13 (6.81%) Avaya
7 12 (6.28%) Veeam
8 9 (4.71%) SolarWinds
9 8 (4.19%) Barracuda Networks
9 8 (4.19%) CheckPoint
10 6 (3.14%) EMC
10 6 (3.14%) HP
11 5 (2.62%) Adobe
11 5 (2.62%) CA
11 5 (2.62%) Mitel
12 4 (2.09%) Dell
12 4 (2.09%) NetApp
13 3 (1.57%) Symantec
14 2 (1.05%) Epicor
14 2 (1.05%) Lotus
Birmingham, West Midlands (County)
Oscar
Salary: £25000 - £35000 per annum + benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Company + Bonus
Posted: 3 days ago
Droitwich, Worcestershire
Kingfisher Consultancy
Salary: £25000 - £27000 per annum + Excellent Benefits - Free Parking
Posted: 6 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Bromsgrove
Applause IT Ltd
Salary: £18000 - £23000 per annum + benefits
Posted: 11 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 13 days ago
Telford
Revenue & Customs Digital Technology Services Ltd
Salary: £39,546.00 - £43,709.00
Posted: 14 days ago
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £17000.00 - £21000.00 per annum + Pension & Benefits
Posted: 4 days ago
Birmingham
Applause IT Ltd
Salary: £17000 - £22000 per annum + Benefits
Posted: 18 days ago
Birmingham, West Midlands (County)
Hydrogen Group
Salary: £35000.00 - £45000.00 per annum
Posted: 5 days ago