The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the West Midlands during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / West Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 126 121 120
Rank change year-on-year -5 -1  
Permanent jobs requiring a Support Engineer 104 123 120
As % of all permanent IT jobs advertised in the West Midlands 2.02% 1.99% 2.11%
As % of the Job Titles category 2.09% 2.07% 2.18%
Number of salaries quoted 103 118 103
Median salary £30,000 £27,500 £26,500
Median salary % change year-on-year +9.09% +3.77%  
90% offered a salary of more than £20,500 £21,175 £21,033
10% offered a salary of more than £45,000 £45,750 £48,750
UK excluding London median salary £29,500 £30,000 £28,500
% change year-on-year -1.66% +5.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4976 5936 5505
As % of all permanent IT job vacancies advertised in the West Midlands 96.85% 96.24% 96.80%
Number of salaries quoted 18330 19769 21754
Median salary £40,000 £38,000 £40,000
Median salary % change year-on-year +5.26% -5.00%  
90% offered a salary of more than £22,750 £22,750 £22,500
10% offered a salary of more than £58,750 £66,750 £61,250
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the West Midlands.

Salary trend for Support Engineer in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Engineer in the West Midlands over the 3 months to 28 June 2017.

Salary histogram for Support Engineer in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 38 £31,000 -0.80% 1
Coventry -6 15 £25,500 -7.27% 1
Worcestershire +7 11 £43,750 -2.77% 1
Staffordshire +10 10 £27,500 +5.76% 2
Warwickshire +4 6 £35,000 +12.00% 1
Solihull -3 5 £32,000 +42.22% 3
Shropshire +3 4 £23,500 -29.85% 2
Walsall +6 3 £24,500 -18.33%
Dudley -4 2 £26,000 +26.82%
West Bromwich +9 1 £40,000 +60.00% 1
Wolverhampton - 1 £22,000 -
Herefordshire - 1 £45,000 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 28 June 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Engineer in the job title.

1 119 (59.50%) Windows
2 77 (38.50%) Active Directory
3 64 (32.00%) Microsoft
4 50 (25.00%) Cisco
5 49 (24.50%) Windows Server
6 44 (22.00%) VMware
7 42 (21.00%) Microsoft Office
7 42 (21.00%) Firewall
8 40 (20.00%) Citrix
9 38 (19.00%) Windows Server 2008
9 38 (19.00%) ITIL
10 36 (18.00%) MS Exchange
10 36 (18.00%) Cisco Certification
11 34 (17.00%) SharePoint
11 34 (17.00%) CCNA
11 34 (17.00%) SQL
11 34 (17.00%) Windows Server 2012
12 32 (16.00%) TCP/IP
13 29 (14.50%) WAN
14 28 (14.00%) LAN
14 28 (14.00%) VMware Infrastructure
14 28 (14.00%) Office 365
15 27 (13.50%) Windows 7
16 26 (13.00%) SQL Server
17 25 (12.50%) Hyper-V
18 22 (11.00%) CCNP
19 19 (9.50%) Windows Server 2003
19 19 (9.50%) Network Security
20 18 (9.00%) Wireless
20 18 (9.00%) Windows 10

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (18.00%) MS Exchange
2 34 (17.00%) SharePoint
3 14 (7.00%) Exchange Server 2010
4 10 (5.00%) Exchange Server 2013
4 10 (5.00%) IIS
5 5 (2.50%) Blackberry Enterprise Server
5 5 (2.50%) Exchange Server 2007
6 4 (2.00%) Apache
6 4 (2.00%) BizTalk Server
7 3 (1.50%) SharePoint 2013
8 2 (1.00%) Exchange Server 2003
8 2 (1.00%) IBM Notes
8 2 (1.00%) nginx
8 2 (1.00%) Skype for Business
9 1 (0.50%) Site Server
Applications
1 42 (21.00%) Microsoft Office
2 6 (3.00%) Microsoft Excel
3 1 (0.50%) Microsoft PowerPoint
3 1 (0.50%) Microsoft Project
3 1 (0.50%) MS Visio
Business Applications
1 4 (2.00%) assyst
2 3 (1.50%) Dynamics AX
3 2 (1.00%) Oracle Financials
4 1 (0.50%) JDE EnterpriseOne
4 1 (0.50%) Oracle Applications
Cloud Services
1 28 (14.00%) Office 365
2 13 (6.50%) Microsoft Azure
3 4 (2.00%) Amazon AWS
4 3 (1.50%) IaaS
5 2 (1.00%) OneDrive
6 1 (0.50%) G Suite
6 1 (0.50%) Mimecast
Communications & Networking
1 42 (21.00%) Firewall
2 32 (16.00%) TCP/IP
3 29 (14.50%) WAN
4 28 (14.00%) LAN
5 19 (9.50%) Network Security
6 18 (9.00%) Wireless
7 17 (8.50%) VPN
8 16 (8.00%) DNS
9 14 (7.00%) Cisco ASA
9 14 (7.00%) DHCP
10 12 (6.00%) Skype
11 10 (5.00%) Cisco Nexus
11 10 (5.00%) MPLS
11 10 (5.00%) TACACS
11 10 (5.00%) VoIP
12 8 (4.00%) WAAS
13 7 (3.50%) Internet
13 7 (3.50%) VLAN
13 7 (3.50%) WLAN
14 6 (3.00%) Wi-Fi
Database & Business Intelligence
1 26 (13.00%) SQL Server
2 4 (2.00%) MongoDB
2 4 (2.00%) MySQL
2 4 (2.00%) Oracle Database
3 2 (1.00%) SQL Server 2005
3 2 (1.00%) SQL Server 2008
4 1 (0.50%) Crystal Reports
4 1 (0.50%) SQL Server Reporting Services
Development Applications
1 4 (2.00%) CA Gen
1 4 (2.00%) Team Foundation Server
1 4 (2.00%) Visual Studio
2 1 (0.50%) Jenkins
General
1 16 (8.00%) Manufacturing
2 10 (5.00%) Finance
3 9 (4.50%) Automotive
4 6 (3.00%) Retail
5 4 (2.00%) Telecoms
6 3 (1.50%) Advertising
7 2 (1.00%) Electronics
7 2 (1.00%) Marketing
8 1 (0.50%) Games
8 1 (0.50%) Legal
8 1 (0.50%) Local Government
Libraries, Frameworks & Software Standards
1 6 (3.00%) Middleware
2 4 (2.00%) Web Services
3 2 (1.00%) EDI
3 2 (1.00%) LAMP
3 2 (1.00%) LEMP Stack
4 1 (0.50%) .NET
4 1 (0.50%) ASP.NET
Miscellaneous
1 13 (6.50%) Driving Licence
2 8 (4.00%) Computer Science
3 7 (3.50%) Data Centre
4 6 (3.00%) iPad
5 5 (2.50%) Analytical Skills
5 5 (2.50%) Enterprise Storage
5 5 (2.50%) Management Information System
6 4 (2.00%) AS400
7 2 (1.00%) Blackberry
7 2 (1.00%) Clustering
7 2 (1.00%) Life Science
8 1 (0.50%) Fat Client
8 1 (0.50%) FMCG
8 1 (0.50%) Internet of Things
8 1 (0.50%) iPhone
8 1 (0.50%) Linux Command Line
8 1 (0.50%) Replication
8 1 (0.50%) Robotics
8 1 (0.50%) Smartphone
8 1 (0.50%) Video Conferencing
Operating Systems
1 119 (59.50%) Windows
2 49 (24.50%) Windows Server
3 38 (19.00%) Windows Server 2008
4 34 (17.00%) Windows Server 2012
5 27 (13.50%) Windows 7
6 19 (9.50%) Windows Server 2003
7 18 (9.00%) Windows 10
8 13 (6.50%) Linux
9 8 (4.00%) Unix
9 8 (4.00%) Windows 8
10 7 (3.50%) Windows XP
11 6 (3.00%) Android
11 6 (3.00%) Apple iOS
12 3 (1.50%) Mac OS X
13 1 (0.50%) HPUX
13 1 (0.50%) Red Hat Enterprise Linux
13 1 (0.50%) Windows 2000 Server
13 1 (0.50%) Windows Phone
13 1 (0.50%) Windows Vista
Processes & Methodologies
1 38 (19.00%) ITIL
2 13 (6.50%) Network Design
3 10 (5.00%) Root Cause Analysis
4 9 (4.50%) Data Protection
4 9 (4.50%) Migration
5 8 (4.00%) Test Automation
6 7 (3.50%) ERP
6 7 (3.50%) Problem Management
7 6 (3.00%) Disaster Recovery
7 6 (3.00%) Project Management
7 6 (3.00%) SIEM
8 5 (2.50%) Business Continuity
8 5 (2.50%) Information Security
8 5 (2.50%) ITIL V3
8 5 (2.50%) Presales
9 4 (2.00%) Change Control
9 4 (2.00%) Continuous Improvement
9 4 (2.00%) Document Management
9 4 (2.00%) Process Improvement
9 4 (2.00%) Workflow
Programming Languages
1 34 (17.00%) SQL
2 6 (3.00%) PowerShell
2 6 (3.00%) VB
3 4 (2.00%) Bash Shell
3 4 (2.00%) C#
3 4 (2.00%) Python
3 4 (2.00%) T-SQL
4 2 (1.00%) Java
4 2 (1.00%) PHP
5 1 (0.50%) Jython
5 1 (0.50%) Shell Script
5 1 (0.50%) VBA
Qualifications
1 36 (18.00%) Cisco Certification
2 34 (17.00%) CCNA
3 22 (11.00%) CCNP
4 16 (8.00%) Degree
5 10 (5.00%) CCIE
5 10 (5.00%) Microsoft Certification
6 6 (3.00%) ITIL Certification
6 6 (3.00%) MCSE
7 5 (2.50%) Computer Science Degree
8 3 (1.50%) MCSA
8 3 (1.50%) Security Cleared
9 2 (1.00%) MCITP
10 1 (0.50%) A+ Certification
10 1 (0.50%) DBS Check
10 1 (0.50%) HNC
10 1 (0.50%) MCP
10 1 (0.50%) MCSD
10 1 (0.50%) SC Cleared
Quality Assurance & Compliance
1 12 (6.00%) SLA
2 2 (1.00%) ISO/IEC 27001
3 1 (0.50%) QA
System Software
1 77 (38.50%) Active Directory
2 28 (14.00%) VMware Infrastructure
3 25 (12.50%) Hyper-V
4 9 (4.50%) vSphere
5 2 (1.00%) VMware ESXi
5 2 (1.00%) XenApp
6 1 (0.50%) Microsoft Virtual Server
6 1 (0.50%) NFS
6 1 (0.50%) Terminal Services
6 1 (0.50%) Virtual Servers
Systems Management
1 9 (4.50%) Backup Exec
2 8 (4.00%) SCCM
3 6 (3.00%) NetBackup
4 2 (1.00%) Microsoft Data Protection Manager
4 2 (1.00%) Norton AntiVirus
5 1 (0.50%) Ansible
5 1 (0.50%) CA Spectrum
5 1 (0.50%) SCDPM
5 1 (0.50%) SCOM
5 1 (0.50%) WSUS
Vendors
1 64 (32.00%) Microsoft
2 50 (25.00%) Cisco
3 44 (22.00%) VMware
4 40 (20.00%) Citrix
5 17 (8.50%) Oracle
6 16 (8.00%) Avaya
7 11 (5.50%) SolarWinds
8 9 (4.50%) Veeam
9 7 (3.50%) CheckPoint
10 6 (3.00%) Barracuda Networks
10 6 (3.00%) EMC
11 5 (2.50%) CA
11 5 (2.50%) HP
11 5 (2.50%) Mitel
11 5 (2.50%) NetApp
12 4 (2.00%) Adobe
12 4 (2.00%) Dell
12 4 (2.00%) Symantec
13 3 (1.50%) SAP
14 2 (1.00%) CommVault
Kidderminster, Worcestershire
Network ITR
Salary: £25000 - £28000 per annum
Posted: 18 hours ago
Cannock, Staffordshire
ReStart Recruitment
Salary: From £18,000 to £22,500 per annum + on call and site bonuses totalling
Posted: 13 hours ago
Telford
FRG Technology Consulting
Salary: £20000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £28,000 to £34,000 per annum £32,000 plus bens
Posted: Yesterday
Coventry, West Midlands (County)
Monarch Recruitment
Salary: £28000 - £30000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Company + Bonus
Posted: 2 days ago
Ludlow, Shropshire
Itecco
Salary: £20000 - £25000 per annum + Fantastic Benefits
Posted: 2 days ago
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £25000 - £32000 per annum
Posted: 5 days ago
West Bromwich, West Midlands (County)
onezeero.
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £23000 - £25000 Per Annum + benefits (inc flexible working hrs)
Posted: 8 days ago
Ross-On-Wye, Herefordshire
Evolution Recruitment Solutions
Salary: Competitive Salary - Please contact for details
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Argo IT Solutions
Salary: From £20,000 to £28,000 per annum + Car, training + usual benefits
Posted: 6 days ago
Solihull
greywood
Salary: £18000 - £25000 per annum + Benefits
Posted: 17 days ago
Birmingham
Washington Frank
Salary: £37000 - £40000 per annum
Posted: 17 days ago
Stourbridge, West Midlands (County)
CloudThing
Salary: From £25,000 to £30,000 per annum , good benefits inc. share scheme
Posted: 7 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 14 days ago