The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the West Midlands during the 3 months to 23 May 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / West Midlands
3 months to
23 May 2017
Same period 2016 Same period 2015
Rank 116 117 114
Rank change year-on-year +1 -3  
Permanent jobs requiring a Support Engineer 103 125 120
As % of all permanent IT jobs advertised in the West Midlands 2.09% 2.06% 2.26%
As % of the Job Titles category 2.15% 2.14% 2.32%
Number of salaries quoted 99 120 98
Median salary £30,000 £30,000 £26,500
Median salary % change year-on-year - +13.20%  
90% offered a salary of more than £21,000 £22,950 £22,044
10% offered a salary of more than £50,000 £45,000 £42,250
UK excluding London median salary £29,000 £30,000 £29,000
% change year-on-year -3.33% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4790 5839 5169
As % of all permanent IT job vacancies advertised in the West Midlands 97.12% 96.43% 97.31%
Number of salaries quoted 4036 4610 4338
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,750 £24,250
10% offered a salary of more than £55,000 £59,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00%  

Support Engineer
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the West Midlands.

Salary trend for Support Engineer in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Engineer in the West Midlands over the 3 months to 23 May 2017.

Salary histogram for Support Engineer in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 23 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 37 £31,000 +5.08% 4
Coventry -8 14 £31,000 -0.80% 1
Staffordshire +6 12 £26,000 - 1
Worcestershire - 10 £39,375 - 1
Herefordshire - 6 £45,000 -
Shropshire +9 4 £23,500 -29.85%
Walsall +9 3 £24,500 -17.51%
Solihull -10 3 £32,000 -20.00% 1
Warwickshire +1 2 £32,250 -4.44%
Brierley Hill - 2 £27,250 -
Wolverhampton +7 1 £22,000 -45.67%
West Bromwich - 1 £40,000 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 23 May 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Engineer in the job title.

1 113 (55.67%) Windows
2 81 (39.90%) Active Directory
3 60 (29.56%) Microsoft
4 56 (27.59%) Cisco
5 46 (22.66%) Firewall
6 45 (22.17%) Microsoft Office
7 44 (21.67%) Windows Server
8 41 (20.20%) Cisco Certification
8 41 (20.20%) MS Exchange
9 40 (19.70%) ITIL
9 40 (19.70%) VMware
10 35 (17.24%) CCNA
11 33 (16.26%) Citrix
12 31 (15.27%) SQL
12 31 (15.27%) Windows Server 2008
12 31 (15.27%) Windows Server 2012
13 30 (14.78%) Office 365
14 28 (13.79%) VMware Infrastructure
15 27 (13.30%) CCNP
16 26 (12.81%) LAN
16 26 (12.81%) WAN
17 25 (12.32%) TCP/IP
17 25 (12.32%) Hyper-V
18 24 (11.82%) SQL Server
19 23 (11.33%) Network Security
20 22 (10.84%) Windows 7
21 21 (10.34%) Avaya
22 20 (9.85%) SharePoint
23 19 (9.36%) DNS
23 19 (9.36%) Windows Server 2003

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (20.20%) MS Exchange
2 20 (9.85%) SharePoint
3 17 (8.37%) Exchange Server 2010
4 13 (6.40%) Exchange Server 2013
5 11 (5.42%) Blackberry Enterprise Server
6 8 (3.94%) Apache
6 8 (3.94%) IIS
7 5 (2.46%) Site Server
8 4 (1.97%) Exchange Server 2007
9 3 (1.48%) GlassFish
9 3 (1.48%) JBoss
9 3 (1.48%) Tomcat
10 2 (0.99%) BizTalk Server
10 2 (0.99%) Exchange Server 2003
10 2 (0.99%) IBM Notes
10 2 (0.99%) nginx
11 1 (0.49%) Skype for Business
Applications
1 45 (22.17%) Microsoft Office
2 6 (2.96%) Microsoft Excel
3 1 (0.49%) Microsoft PowerPoint
3 1 (0.49%) Microsoft Project
3 1 (0.49%) MS Visio
Business Applications
1 3 (1.48%) Dynamics AX
2 2 (0.99%) assyst
2 2 (0.99%) Oracle Financials
Cloud Services
1 30 (14.78%) Office 365
2 12 (5.91%) Microsoft Azure
3 7 (3.45%) IaaS
4 5 (2.46%) Mimecast
5 4 (1.97%) Amazon AWS
6 1 (0.49%) OneDrive
Communications & Networking
1 46 (22.66%) Firewall
2 26 (12.81%) LAN
2 26 (12.81%) WAN
3 25 (12.32%) TCP/IP
4 23 (11.33%) Network Security
5 19 (9.36%) DNS
5 19 (9.36%) Wireless
6 16 (7.88%) Skype
7 13 (6.40%) Cisco ASA
8 12 (5.91%) VPN
9 11 (5.42%) Cisco Nexus
9 11 (5.42%) DHCP
10 10 (4.93%) MPLS
10 10 (4.93%) TACACS
11 9 (4.43%) VoIP
12 8 (3.94%) Internet
12 8 (3.94%) WAAS
13 6 (2.96%) VLAN
13 6 (2.96%) Wi-Fi
13 6 (2.96%) WLAN
Database & Business Intelligence
1 24 (11.82%) SQL Server
2 5 (2.46%) MySQL
3 4 (1.97%) MongoDB
3 4 (1.97%) Oracle Database
4 3 (1.48%) Apache Cassandra
5 1 (0.49%) Crystal Reports
5 1 (0.49%) SQL Server Reporting Services
Development Applications
1 3 (1.48%) Git (software)
2 2 (0.99%) CA Gen
2 2 (0.99%) Team Foundation Server
2 2 (0.99%) Visual Studio
3 1 (0.49%) Jenkins
General
1 11 (5.42%) Finance
2 10 (4.93%) Manufacturing
3 8 (3.94%) Retail
4 5 (2.46%) Automotive
5 4 (1.97%) Telecoms
6 3 (1.48%) Advertising
6 3 (1.48%) Electronics
6 3 (1.48%) Marketing
7 1 (0.49%) Games
7 1 (0.49%) Law
7 1 (0.49%) Legal
7 1 (0.49%) Local Government
Libraries, Frameworks & Software Standards
1 4 (1.97%) Middleware
1 4 (1.97%) Web Services
2 3 (1.48%) HornetQ
3 2 (0.99%) EDI
3 2 (0.99%) LAMP
3 2 (0.99%) LEMP Stack
4 1 (0.49%) CSS
4 1 (0.49%) HTML
Miscellaneous
1 11 (5.42%) Driving Licence
2 8 (3.94%) Analytical Skills
2 8 (3.94%) Management Information System
3 7 (3.45%) Enterprise Storage
4 6 (2.96%) AS400
4 6 (2.96%) Data Centre
5 5 (2.46%) Computer Science
6 4 (1.97%) Clustering
6 4 (1.97%) iPad
7 3 (1.48%) Fat Client
7 3 (1.48%) Thin Client
8 2 (0.99%) Blackberry
8 2 (0.99%) Life Science
9 1 (0.49%) EPoS
9 1 (0.49%) FMCG
9 1 (0.49%) Internet of Things
9 1 (0.49%) iPhone
9 1 (0.49%) Replication
9 1 (0.49%) Robotics
9 1 (0.49%) Smartphone
Operating Systems
1 113 (55.67%) Windows
2 44 (21.67%) Windows Server
3 31 (15.27%) Windows Server 2008
3 31 (15.27%) Windows Server 2012
4 22 (10.84%) Windows 7
5 19 (9.36%) Windows Server 2003
6 18 (8.87%) Linux
7 16 (7.88%) Windows 10
8 7 (3.45%) Unix
9 6 (2.96%) Apple iOS
9 6 (2.96%) Windows 8
10 5 (2.46%) Android
10 5 (2.46%) Windows XP
11 3 (1.48%) Mac OS X
12 2 (0.99%) Windows Vista
13 1 (0.49%) AIX
13 1 (0.49%) HPUX
13 1 (0.49%) Red Hat Enterprise Linux
13 1 (0.49%) Windows 2000 Server
13 1 (0.49%) Windows Phone
Processes & Methodologies
1 40 (19.70%) ITIL
2 16 (7.88%) Network Design
3 13 (6.40%) Migration
3 13 (6.40%) Root Cause Analysis
4 9 (4.43%) Problem Management
5 8 (3.94%) Data Protection
6 6 (2.96%) Process Improvement
6 6 (2.96%) Project Management
7 5 (2.46%) Presales
7 5 (2.46%) Server Building
7 5 (2.46%) Test Automation
8 4 (1.97%) Change Control
8 4 (1.97%) Document Management
8 4 (1.97%) ERP
8 4 (1.97%) SIEM
9 3 (1.48%) Agile Software Development
9 3 (1.48%) Data Security
9 3 (1.48%) Disaster Recovery
9 3 (1.48%) Information Security
9 3 (1.48%) Network Monitoring
Programming Languages
1 31 (15.27%) SQL
2 7 (3.45%) Bash Shell
2 7 (3.45%) Python
3 6 (2.96%) PHP
4 5 (2.46%) Java
5 4 (1.97%) PowerShell
6 3 (1.48%) VB
7 2 (0.99%) C#
7 2 (0.99%) T-SQL
8 1 (0.49%) C
8 1 (0.49%) JavaScript
8 1 (0.49%) Jython
8 1 (0.49%) Shell Script
Qualifications
1 41 (20.20%) Cisco Certification
2 35 (17.24%) CCNA
3 27 (13.30%) CCNP
4 15 (7.39%) CCIE
5 13 (6.40%) Degree
6 6 (2.96%) ITIL Certification
6 6 (2.96%) Microsoft Certification
7 4 (1.97%) Security Cleared
8 2 (0.99%) MCSE
8 2 (0.99%) SC Cleared
9 1 (0.49%) A+ Certification
9 1 (0.49%) HNC
Quality Assurance & Compliance
1 14 (6.90%) SLA
System Software
1 81 (39.90%) Active Directory
2 28 (13.79%) VMware Infrastructure
3 25 (12.32%) Hyper-V
4 5 (2.46%) Terminal Services
4 5 (2.46%) vSphere
5 2 (0.99%) Microsoft Virtual Server
5 2 (0.99%) Virtual Servers
5 2 (0.99%) XenApp
6 1 (0.49%) NFS
6 1 (0.49%) Virtual Machines
6 1 (0.49%) VMware ESXi
Systems Management
1 7 (3.45%) Backup Exec
2 6 (2.96%) Norton AntiVirus
3 4 (1.97%) SCCM
4 3 (1.48%) Puppet
5 2 (0.99%) Microsoft Data Protection Manager
6 1 (0.49%) Ansible
6 1 (0.49%) CA Spectrum
6 1 (0.49%) NetBackup
6 1 (0.49%) SCDPM
6 1 (0.49%) SCOM
6 1 (0.49%) SCVMM
6 1 (0.49%) WSUS
Vendors
1 60 (29.56%) Microsoft
2 56 (27.59%) Cisco
3 40 (19.70%) VMware
4 33 (16.26%) Citrix
5 21 (10.34%) Avaya
6 14 (6.90%) Oracle
7 12 (5.91%) SolarWinds
8 6 (2.96%) Acronis
8 6 (2.96%) Barracuda Networks
8 6 (2.96%) Mitel
8 6 (2.96%) Symantec
8 6 (2.96%) WatchGuard
9 5 (2.46%) arcserve
9 5 (2.46%) Cyberoam
9 5 (2.46%) Kaspersky
9 5 (2.46%) McAfee
9 5 (2.46%) SonicWALL
9 5 (2.46%) Sophos
9 5 (2.46%) Veeam
9 5 (2.46%) Webroot
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £175 to £200 per day circa 200 per day depending on experience
Posted: 13 hours ago
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £40,000 to £400,000 per annum £1.2k Bonus + Benefits Package
Posted: 10 hours ago
Burton-On-Trent, Staffordshire
Harvey Nash plc
Salary: £35000 - £38500 per annum + Excellent
Posted: 4 days ago
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £23000 - £28000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Monarch Recruitment
Salary: £28000 - £30000 per annum
Posted: 6 days ago
Malvern, Worcestershire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Real Time Recruitment Solutions
Salary: 30,000-40,000 + Excellent Benefits
Posted: 4 days ago
Sutton Coldfield
Applause IT Ltd
Salary: £35000 - £40000 per annum + excellent benefits
Posted: 19 days ago