The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the West Midlands during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / West Midlands
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 120 103 80
Rank change year-on-year -17 -23  
Permanent jobs requiring a Support Engineer 96 151 167
As % of all permanent IT jobs advertised in the West Midlands 2.00% 2.45% 3.27%
As % of the Job Titles category 2.06% 2.54% 3.39%
Number of salaries quoted 88 137 130
Median salary £30,000 £32,000 £28,250
Median salary % change year-on-year -6.25% +13.27%  
90% offered a salary of more than £22,500 £22,500 £21,300
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London median salary £28,500 £30,000 £29,500
% change year-on-year -5.00% +1.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4654 5940 4929
As % of all permanent IT job vacancies advertised in the West Midlands 96.90% 96.37% 96.65%
Number of salaries quoted 3863 4825 4220
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56%  
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Support Engineer
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the West Midlands.

Salary trend for Support Engineer in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Engineer in the West Midlands over the 3 months to 30 March 2017.

Salary histogram for Support Engineer in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +2 37 £30,000 -6.25% 2
Staffordshire +11 13 £26,750 +4.90% 1
Coventry -3 13 £32,500 -16.12% 1
Herefordshire -10 10 £45,000 - 1
Warwickshire +9 7 £35,000 -2.77% 1
Shropshire +2 5 £24,500 -2.97%
Worcestershire -12 4 £22,000 -12.00%
Solihull -19 2 £55,000 +74.60%
Brierley Hill - 2 £27,250 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 30 March 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Engineer in the job title.

1 123 (60.89%) Windows
2 90 (44.55%) Active Directory
3 69 (34.16%) Microsoft
4 62 (30.69%) VMware
5 59 (29.21%) Cisco
6 53 (26.24%) Windows Server
7 47 (23.27%) Firewall
8 46 (22.77%) VMware Infrastructure
9 43 (21.29%) MS Office
10 42 (20.79%) MS Exchange
11 41 (20.30%) ITIL
12 38 (18.81%) Windows Server 2012
13 36 (17.82%) Cisco Certification
14 35 (17.33%) Hyper-V
15 34 (16.83%) MS Excel
16 33 (16.34%) Citrix
16 33 (16.34%) Windows Server 2008
16 33 (16.34%) Office 365
17 29 (14.36%) SQL
17 29 (14.36%) CCNA
18 28 (13.86%) Windows 7
19 27 (13.37%) CCNP
20 22 (10.89%) WAN
20 22 (10.89%) Network Security
21 21 (10.40%) Windows 10
21 21 (10.40%) TCP/IP
21 21 (10.40%) LAN
21 21 (10.40%) DNS
21 21 (10.40%) Linux
22 20 (9.90%) SQL Server

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (20.79%) MS Exchange
2 19 (9.41%) Exchange Server 2010
3 17 (8.42%) Exchange Server 2013
4 12 (5.94%) Blackberry Enterprise Server
5 11 (5.45%) Apache
5 11 (5.45%) SharePoint
6 6 (2.97%) GlassFish
6 6 (2.97%) JBoss
6 6 (2.97%) Tomcat
7 5 (2.48%) IIS
7 5 (2.48%) Site Server
8 3 (1.49%) Exchange Server 2007
8 3 (1.49%) IBM Notes
9 2 (0.99%) Exchange Server 2003
9 2 (0.99%) nginx
9 2 (0.99%) Skype for Business
Applications
1 43 (21.29%) MS Office
2 34 (16.83%) MS Excel
3 1 (0.50%) MS PowerPoint
3 1 (0.50%) MS Project
3 1 (0.50%) MS Visio
Business Applications
1 3 (1.49%) Dynamics AX
Cloud Services
1 33 (16.34%) Office 365
2 15 (7.43%) Microsoft Azure
3 8 (3.96%) IaaS
4 6 (2.97%) Amazon AWS
5 5 (2.48%) Mimecast
6 1 (0.50%) OneDrive
Communications & Networking
1 47 (23.27%) Firewall
2 22 (10.89%) Network Security
2 22 (10.89%) WAN
3 21 (10.40%) DNS
3 21 (10.40%) LAN
3 21 (10.40%) TCP/IP
4 16 (7.92%) Skype
4 16 (7.92%) Wireless
5 14 (6.93%) VPN
6 13 (6.44%) Cisco ASA
7 12 (5.94%) Cisco Nexus
7 12 (5.94%) DHCP
8 11 (5.45%) MPLS
9 10 (4.95%) TACACS
10 8 (3.96%) WAAS
11 7 (3.47%) SAN
12 6 (2.97%) NAS
12 6 (2.97%) VLAN
12 6 (2.97%) VoIP
13 4 (1.98%) Remote Desktop
Database & Business Intelligence
1 20 (9.90%) SQL Server
2 6 (2.97%) Apache Cassandra
3 5 (2.48%) MySQL
4 1 (0.50%) Crystal Reports
4 1 (0.50%) MongoDB
4 1 (0.50%) Oracle Database
4 1 (0.50%) SQL Server Reporting Services
Development Applications
1 6 (2.97%) Git (software)
2 1 (0.50%) Jenkins
General
1 13 (6.44%) Finance
2 8 (3.96%) Retail
3 7 (3.47%) Telecoms
4 5 (2.48%) Manufacturing
5 4 (1.98%) Advertising
5 4 (1.98%) Electronics
6 3 (1.49%) Marketing
7 1 (0.50%) Games
7 1 (0.50%) Law
7 1 (0.50%) Legal
7 1 (0.50%) Local Government
Libraries, Frameworks & Software Standards
1 6 (2.97%) HornetQ
2 3 (1.49%) Middleware
3 2 (0.99%) EDI
3 2 (0.99%) LAMP
3 2 (0.99%) LEMP Stack
4 1 (0.50%) CSS
4 1 (0.50%) HTML
4 1 (0.50%) Web Services
Miscellaneous
1 18 (8.91%) Enterprise Storage
2 14 (6.93%) Management Information System
3 7 (3.47%) Analytical Skills
3 7 (3.47%) AS400
3 7 (3.47%) Data Centre
4 6 (2.97%) Driving Licence
5 4 (1.98%) Clustering
5 4 (1.98%) Fat Client
5 4 (1.98%) Thin Client
6 3 (1.49%) iPad
7 2 (0.99%) Blackberry
7 2 (0.99%) Life Science
8 1 (0.50%) Computer Science
8 1 (0.50%) EPoS
8 1 (0.50%) Internet of Things
8 1 (0.50%) iPhone
8 1 (0.50%) Replication
8 1 (0.50%) Robotics
8 1 (0.50%) Smartphone
8 1 (0.50%) Video Conferencing
Operating Systems
1 123 (60.89%) Windows
2 53 (26.24%) Windows Server
3 38 (18.81%) Windows Server 2012
4 33 (16.34%) Windows Server 2008
5 28 (13.86%) Windows 7
6 21 (10.40%) Linux
6 21 (10.40%) Windows 10
7 20 (9.90%) Windows Server 2003
8 12 (5.94%) Unix
9 10 (4.95%) Windows 8
10 5 (2.48%) Windows XP
11 4 (1.98%) Apple iOS
12 3 (1.49%) Android
12 3 (1.49%) Windows Vista
13 2 (0.99%) AIX
13 2 (0.99%) Mac OS X
14 1 (0.50%) HPUX
14 1 (0.50%) Red Hat Enterprise Linux
14 1 (0.50%) Windows Phone
Processes & Methodologies
1 41 (20.30%) ITIL
2 16 (7.92%) Problem Management
3 14 (6.93%) Migration
3 14 (6.93%) Network Design
4 12 (5.94%) Process Improvement
5 11 (5.45%) Root Cause Analysis
6 9 (4.46%) Disaster Recovery
7 8 (3.96%) Project Management
8 7 (3.47%) DevOps
9 6 (2.97%) Agile Software Development
10 5 (2.48%) Continuous Integration
10 5 (2.48%) Data Protection
10 5 (2.48%) Network Monitoring
10 5 (2.48%) Server Building
11 4 (1.98%) Change Control
11 4 (1.98%) Document Management
11 4 (1.98%) ERP
12 3 (1.49%) ITIL V3
12 3 (1.49%) Service Delivery
12 3 (1.49%) SIEM
Programming Languages
1 29 (14.36%) SQL
2 12 (5.94%) Bash Shell
2 12 (5.94%) Python
3 11 (5.45%) PHP
4 10 (4.95%) Java
5 6 (2.97%) Shell Script
6 5 (2.48%) Perl
7 4 (1.98%) PowerShell
8 2 (0.99%) VB
9 1 (0.50%) C
9 1 (0.50%) JavaScript
9 1 (0.50%) Jython
Qualifications
1 36 (17.82%) Cisco Certification
2 29 (14.36%) CCNA
3 27 (13.37%) CCNP
4 14 (6.93%) CCIE
5 10 (4.95%) Microsoft Certification
6 7 (3.47%) Degree
7 6 (2.97%) Security Cleared
8 5 (2.48%) AWS Certification
9 4 (1.98%) MCSE
10 3 (1.49%) ITIL Certification
10 3 (1.49%) SC Cleared
11 2 (0.99%) MCSA
12 1 (0.50%) A+ Certification
12 1 (0.50%) DBS Check
12 1 (0.50%) MCITP
12 1 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (7.43%) SLA
System Software
1 90 (44.55%) Active Directory
2 46 (22.77%) VMware Infrastructure
3 35 (17.33%) Hyper-V
4 5 (2.48%) Terminal Services
5 4 (1.98%) Microsoft Virtual Server
5 4 (1.98%) Virtual Servers
6 2 (0.99%) vSphere
6 2 (0.99%) XenApp
7 1 (0.50%) Microsoft App-V
7 1 (0.50%) NFS
7 1 (0.50%) Virtual Machines
7 1 (0.50%) VMware ESXi
7 1 (0.50%) XenDesktop
Systems Management
1 11 (5.45%) Puppet
2 6 (2.97%) Norton AntiVirus
2 6 (2.97%) SCCM
3 5 (2.48%) Opscode Chef
4 2 (0.99%) Backup Exec
4 2 (0.99%) Microsoft Data Protection Manager
5 1 (0.50%) Ansible
5 1 (0.50%) Cisco CUCM
5 1 (0.50%) McAfee ePO
5 1 (0.50%) SCDPM
5 1 (0.50%) SCOM
5 1 (0.50%) SCVMM
Vendors
1 69 (34.16%) Microsoft
2 62 (30.69%) VMware
3 59 (29.21%) Cisco
4 33 (16.34%) Citrix
5 16 (7.92%) Avaya
6 14 (6.93%) SolarWinds
7 10 (4.95%) NetApp
8 7 (3.47%) Oracle
9 6 (2.97%) Acronis
9 6 (2.97%) Dell
9 6 (2.97%) Intel Security
9 6 (2.97%) Symantec
9 6 (2.97%) WatchGuard
10 5 (2.48%) arcserve
10 5 (2.48%) Cyberoam
10 5 (2.48%) Kaspersky
10 5 (2.48%) Proofpoint
10 5 (2.48%) SonicWALL
10 5 (2.48%) Sophos
10 5 (2.48%) Webroot
Birmingham
Recruitment Genius Ltd
Salary: £20000 - £26000 per annum
Posted: 15 hours ago
Stoke-On-Trent, Staffordshire
ReThink Recruitment
Salary: £24500.00 - £27500.00 per annum
Posted: 22 hours ago
Leamington Spa, Warwickshire
ninesharp
Salary: £27000 - £32000 per annum + excellent benefits
Posted: 21 hours ago
Walsall, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: Yesterday
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £28000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Verticality Ltd
Salary: £18000 - £23000 per annum, Benefits Overtime, Training, Benefits
Posted: 2 days ago
Hereford, Herefordshire
4it Recruitment Ltd
Salary: From £40,000 to £50,000 per annum plus additional benefits
Posted: 6 days ago
Brierley Hill
Hays Specialist Recruitment Ltd
Salary: £28000.00 per annum
Posted: 24 days ago