The median annual salary for a Support Engineer was £29,000 in advertised job vacancies in the West Midlands during the 3 months to 30 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / West Midlands
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 119 116 93
Rank change year-on-year -3 -23  
Permanent jobs requiring a Support Engineer 104 129 144
As % of all permanent IT jobs advertised in the West Midlands 2.12% 2.07% 2.70%
As % of the Job Titles category 2.18% 2.14% 2.78%
Number of salaries quoted 99 122 108
Median salary £29,000 £32,000 £27,000
Median salary % change year-on-year -9.37% +18.51%  
90% offered a salary of more than £22,000 £22,650 £22,000
10% offered a salary of more than £50,000 £45,000 £46,750
UK excluding London median salary £28,500 £30,000 £29,000
% change year-on-year -5.00% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4771 6017 5180
As % of all permanent IT job vacancies advertised in the West Midlands 97.15% 96.33% 97.06%
Number of salaries quoted 4019 4784 4382
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Engineer
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the West Midlands.

Salary trend for Support Engineer in the West Midlands

Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Engineer in the West Midlands over the 3 months to 30 April 2017.

Salary histogram for Support Engineer in the West Midlands

Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Midlands region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 38 £30,000 -6.25%
Staffordshire +8 14 £26,000 -
Coventry -4 13 £32,500 -23.52% 4
Herefordshire - 9 £45,000 -
Worcestershire -1 8 £31,000 +29.16% 2
Shropshire +9 4 £23,500 -29.85% 3
Warwickshire +9 3 £29,500 -18.05% 4
Walsall +8 3 £24,500 -7.54%
Brierley Hill - 2 £27,250 -
Wolverhampton +1 1 £22,000 -43.22% 1
Solihull -19 1 £82,500 +164.00%
West Bromwich - 1 £40,000 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 30 April 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Engineer in the job title.

1 122 (58.10%) Windows
2 88 (41.90%) Active Directory
3 67 (31.90%) Microsoft
4 58 (27.62%) Cisco
5 50 (23.81%) Microsoft Office
5 50 (23.81%) VMware
6 48 (22.86%) ITIL
7 45 (21.43%) MS Exchange
7 45 (21.43%) Firewall
8 44 (20.95%) Windows Server
9 41 (19.52%) Cisco Certification
10 37 (17.62%) Windows Server 2012
11 36 (17.14%) VMware Infrastructure
12 34 (16.19%) CCNA
12 34 (16.19%) Citrix
13 33 (15.71%) SQL
13 33 (15.71%) Windows Server 2008
14 31 (14.76%) Office 365
15 29 (13.81%) CCNP
16 28 (13.33%) WAN
17 27 (12.86%) LAN
17 27 (12.86%) Hyper-V
17 27 (12.86%) Windows 7
18 25 (11.90%) TCP/IP
19 23 (10.95%) Network Security
19 23 (10.95%) Windows Server 2003
20 21 (10.00%) SQL Server
20 21 (10.00%) Wireless
20 21 (10.00%) Windows 10
21 20 (9.52%) Linux

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (21.43%) MS Exchange
2 18 (8.57%) Exchange Server 2010
3 16 (7.62%) Exchange Server 2013
4 12 (5.71%) SharePoint
5 11 (5.24%) Blackberry Enterprise Server
6 8 (3.81%) Apache
7 5 (2.38%) Site Server
8 4 (1.90%) IIS
9 3 (1.43%) Exchange Server 2007
9 3 (1.43%) GlassFish
9 3 (1.43%) JBoss
9 3 (1.43%) Tomcat
10 2 (0.95%) Exchange Server 2003
10 2 (0.95%) IBM Notes
10 2 (0.95%) nginx
10 2 (0.95%) Skype for Business
Applications
1 50 (23.81%) Microsoft Office
2 6 (2.86%) Microsoft Excel
3 1 (0.48%) Microsoft PowerPoint
3 1 (0.48%) Microsoft Project
3 1 (0.48%) MS Visio
Business Applications
1 3 (1.43%) Dynamics AX
2 2 (0.95%) Oracle Financials
Cloud Services
1 31 (14.76%) Office 365
2 13 (6.19%) Microsoft Azure
3 8 (3.81%) IaaS
4 5 (2.38%) Amazon AWS
4 5 (2.38%) Mimecast
5 1 (0.48%) OneDrive
Communications & Networking
1 45 (21.43%) Firewall
2 28 (13.33%) WAN
3 27 (12.86%) LAN
4 25 (11.90%) TCP/IP
5 23 (10.95%) Network Security
6 21 (10.00%) Wireless
7 20 (9.52%) DNS
8 17 (8.10%) Skype
9 13 (6.19%) Cisco ASA
10 12 (5.71%) Cisco Nexus
10 12 (5.71%) DHCP
10 12 (5.71%) VPN
11 10 (4.76%) MPLS
11 10 (4.76%) TACACS
12 8 (3.81%) Internet
12 8 (3.81%) VoIP
12 8 (3.81%) WAAS
13 6 (2.86%) VLAN
14 5 (2.38%) SAN
14 5 (2.38%) WLAN
Database & Business Intelligence
1 21 (10.00%) SQL Server
2 5 (2.38%) MySQL
3 4 (1.90%) MongoDB
3 4 (1.90%) Oracle Database
4 3 (1.43%) Apache Cassandra
5 1 (0.48%) Crystal Reports
5 1 (0.48%) SQL Server Reporting Services
Development Applications
1 3 (1.43%) Git (software)
2 1 (0.48%) Jenkins
General
1 13 (6.19%) Finance
2 8 (3.81%) Retail
3 7 (3.33%) Manufacturing
4 6 (2.86%) Telecoms
5 4 (1.90%) Advertising
5 4 (1.90%) Electronics
6 3 (1.43%) Marketing
7 1 (0.48%) Automotive
7 1 (0.48%) Games
7 1 (0.48%) Law
7 1 (0.48%) Legal
7 1 (0.48%) Local Government
Libraries, Frameworks & Software Standards
1 4 (1.90%) Web Services
2 3 (1.43%) HornetQ
2 3 (1.43%) Middleware
3 2 (0.95%) EDI
3 2 (0.95%) LAMP
3 2 (0.95%) LEMP Stack
4 1 (0.48%) CSS
4 1 (0.48%) HTML
Miscellaneous
1 12 (5.71%) Enterprise Storage
1 12 (5.71%) Management Information System
2 8 (3.81%) Analytical Skills
2 8 (3.81%) Driving Licence
3 7 (3.33%) Data Centre
4 6 (2.86%) AS400
5 4 (1.90%) Clustering
5 4 (1.90%) Fat Client
5 4 (1.90%) Thin Client
6 3 (1.43%) Computer Science
6 3 (1.43%) iPad
7 2 (0.95%) Blackberry
7 2 (0.95%) Life Science
8 1 (0.48%) EPoS
8 1 (0.48%) FMCG
8 1 (0.48%) iPhone
8 1 (0.48%) Replication
8 1 (0.48%) Robotics
8 1 (0.48%) Smartphone
8 1 (0.48%) Video Conferencing
Operating Systems
1 122 (58.10%) Windows
2 44 (20.95%) Windows Server
3 37 (17.62%) Windows Server 2012
4 33 (15.71%) Windows Server 2008
5 27 (12.86%) Windows 7
6 23 (10.95%) Windows Server 2003
7 21 (10.00%) Windows 10
8 20 (9.52%) Linux
9 8 (3.81%) Unix
9 8 (3.81%) Windows 8
10 5 (2.38%) Apple iOS
10 5 (2.38%) Windows XP
11 4 (1.90%) Android
12 2 (0.95%) AIX
12 2 (0.95%) Mac OS X
12 2 (0.95%) Windows Vista
13 1 (0.48%) HPUX
13 1 (0.48%) Red Hat Enterprise Linux
13 1 (0.48%) Windows 2000 Server
13 1 (0.48%) Windows Phone
Processes & Methodologies
1 48 (22.86%) ITIL
2 16 (7.62%) Network Design
3 15 (7.14%) Problem Management
4 14 (6.67%) Root Cause Analysis
5 10 (4.76%) Migration
5 10 (4.76%) Process Improvement
6 7 (3.33%) Data Protection
6 7 (3.33%) Project Management
7 6 (2.86%) Disaster Recovery
8 5 (2.38%) ERP
8 5 (2.38%) Server Building
9 4 (1.90%) Change Control
9 4 (1.90%) Document Management
9 4 (1.90%) Network Monitoring
9 4 (1.90%) Presales
10 3 (1.43%) Agile Software Development
10 3 (1.43%) Data Security
10 3 (1.43%) Information Security
10 3 (1.43%) ITIL V3
10 3 (1.43%) Service Delivery
Programming Languages
1 33 (15.71%) SQL
2 8 (3.81%) Bash Shell
2 8 (3.81%) Python
3 6 (2.86%) PHP
4 5 (2.38%) Java
5 3 (1.43%) PowerShell
6 2 (0.95%) Shell Script
7 1 (0.48%) C
7 1 (0.48%) JavaScript
7 1 (0.48%) Jython
7 1 (0.48%) Perl
Qualifications
1 41 (19.52%) Cisco Certification
2 34 (16.19%) CCNA
3 29 (13.81%) CCNP
4 15 (7.14%) CCIE
5 11 (5.24%) Degree
6 7 (3.33%) Microsoft Certification
7 6 (2.86%) ITIL Certification
7 6 (2.86%) Security Cleared
8 3 (1.43%) SC Cleared
9 2 (0.95%) MCSE
10 1 (0.48%) A+ Certification
10 1 (0.48%) AWS Certification
10 1 (0.48%) DBS Check
Quality Assurance & Compliance
1 15 (7.14%) SLA
System Software
1 88 (41.90%) Active Directory
2 36 (17.14%) VMware Infrastructure
3 27 (12.86%) Hyper-V
4 5 (2.38%) Terminal Services
5 2 (0.95%) Microsoft Virtual Server
5 2 (0.95%) Virtual Servers
5 2 (0.95%) XenApp
6 1 (0.48%) NFS
6 1 (0.48%) Virtual Machines
6 1 (0.48%) VMware ESXi
6 1 (0.48%) vSphere
Systems Management
1 6 (2.86%) Norton AntiVirus
2 4 (1.90%) Puppet
3 3 (1.43%) SCCM
4 2 (0.95%) Backup Exec
4 2 (0.95%) Microsoft Data Protection Manager
5 1 (0.48%) Ansible
5 1 (0.48%) CA Spectrum
5 1 (0.48%) Opscode Chef
5 1 (0.48%) SCDPM
5 1 (0.48%) SCOM
5 1 (0.48%) SCVMM
Vendors
1 67 (31.90%) Microsoft
2 58 (27.62%) Cisco
3 50 (23.81%) VMware
4 34 (16.19%) Citrix
5 20 (9.52%) Avaya
6 14 (6.67%) Oracle
7 12 (5.71%) SolarWinds
8 6 (2.86%) Acronis
8 6 (2.86%) Barracuda Networks
8 6 (2.86%) Symantec
8 6 (2.86%) WatchGuard
9 5 (2.38%) arcserve
9 5 (2.38%) Cyberoam
9 5 (2.38%) Intel Security
9 5 (2.38%) Kaspersky
9 5 (2.38%) Mitel
9 5 (2.38%) Proofpoint
9 5 (2.38%) SonicWALL
9 5 (2.38%) Sophos
9 5 (2.38%) Webroot
Ludlow, Shropshire
ninesharp
Salary: £22000 - £25000 per annum + benefits
Posted: 5 days ago
Wolverhampton, West Midlands (County)
CV Screen Ltd
Salary: Up to £34k plus benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Millshill Recruitment Ltd
Salary: £27000 - £30000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Millshill Recruitment Ltd
Salary: £21000 - £24000 per annum
Posted: 5 days ago
Warwick, Warwickshire
Millshill Recruitment Ltd
Salary: £23000 - £26000 per annum
Posted: 5 days ago
Sutton Coldfield, West Midlands (County)
Oscar
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Telford, Shropshire
Bluetownonline
Posted: 6 days ago
Evesham
greywood
Salary: £30000 - £35000 per annum + Benefits
Posted: 11 days ago
Shropshire
Nigel Frank International
Salary: £20000 per annum
Posted: 20 days ago
Warwick, Warwickshire
IDEX Corporation
Salary: From £25,000 to £28,000 per annum
Posted: 19 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £23500 - £27500 per annum
Posted: 23 days ago
Rugby
Applause IT Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 11 days ago
Coventry, West Midlands (County)
Real Time Recruitment Solutions
Salary: Circa 30,000
Posted: 4 days ago
Coventry, West Midlands (County)
Creavo Medical Technologies Limited
Salary: Unspecified
Posted: 6 days ago