Customer Service Job Trends in Cradley Heath

Customer Service
Staffordshire > Cradley Heath

The table below provides summary statistics and salary benchmarking for jobs advertised in Cradley Heath requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 20 October 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Oct 2025
Same period 2024 Same period 2023
Rank 1 2 -
Rank change year-on-year +1 - -
Permanent jobs citing Customer Service 1 4 0
As % of all permanent jobs in Cradley Heath 100.00% 66.67% -
As % of the Processes & Methodologies category 100.00% 66.67% -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £40,000 - -
Staffordshire median annual salary £40,000 £28,000 £25,500
% change year-on-year +42.86% +9.80% +0.99%

All Process and Methodology Skills
Cradley Heath

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cradley Heath.

Permanent vacancies with a requirement for process or methodology skills 1 6 0
As % of all permanent jobs advertised in Cradley Heath 100.00% 100.00% -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £40,000 - -
Staffordshire median annual salary £42,500 £45,000 £41,250
% change year-on-year -5.56% +9.09% -8.33%

Customer Service
Co-Occurring Skills & Capabilities in Cradley Heath by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Marketing
Job Titles
1 1 (100.00%) Business Development Manager
1 1 (100.00%) Business Manager
1 1 (100.00%) Development Manager
Processes & Methodologies
1 1 (100.00%) Business Development
1 1 (100.00%) Creative Thinking
1 1 (100.00%) CRM
1 1 (100.00%) Customer Requirements
1 1 (100.00%) Strategic Thinking