Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
West Sussex > Crawley
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 15 12 54
Rank change year-on-year -3 +42 -18
Permanent jobs citing ITIL 70 97 40
As % of all permanent IT jobs advertised in Crawley 11.55% 11.89% 4.71%
As % of the Processes & Methodologies category 13.62% 13.32% 5.23%
Number of salaries quoted 70 119 40
Crawley median annual salary £32,500 £47,500 £43,000
Median salary % change year-on-year -31.58% +10.47% +32.31%
10th Percentile £26,000 £32,250 £33,650
90th Percentile £67,500 £63,550 £52,500
West Sussex median annual salary £36,500 £47,500 £40,000
% change year-on-year -23.16% +18.75% +18.52%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 514 728 765
As % of all permanent IT jobs advertised in Crawley 84.82% 89.22% 90.00%
Number of salaries quoted 449 697 686
Crawley median annual salary £45,000 £45,000 £45,000
10th Percentile £28,750 £30,000 £25,250
90th Percentile £64,000 £63,750 £60,000
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

ITIL
Job Vacancy Trend in Crawley

Job postings citing ITIL as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for ITIL in Crawley

ITIL
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Crawley.

Salary trend for ITIL in Crawley

ITIL
Salary Histogram in Crawley

The salary distribution of IT jobs citing ITIL in Crawley over the 6 months to 19 February 2018.

Salary histogram for ITIL in Crawley

For the 6 months to 19 February 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Crawley region with a requirement for ITIL.

1 30 (42.86%) Windows
2 29 (41.43%) Microsoft
3 28 (40.00%) Active Directory
4 26 (37.14%) Office 365
5 21 (30.00%) Windows Server 2012
5 21 (30.00%) German Language
6 18 (25.71%) Italian Language
6 18 (25.71%) Dynamics CRM
6 18 (25.71%) French Language
6 18 (25.71%) A+ Certification
6 18 (25.71%) SQL
6 18 (25.71%) CRM
6 18 (25.71%) SharePoint
7 14 (20.00%) Management Information System
8 11 (15.71%) Service Management
8 11 (15.71%) DHCP
8 11 (15.71%) DNS
9 10 (14.29%) Degree
9 10 (14.29%) Spanish Language
10 8 (11.43%) Incident Management
10 8 (11.43%) Finance
10 8 (11.43%) MS Exchange
10 8 (11.43%) Windows Server
10 8 (11.43%) Exchange Server 2010
11 7 (10.00%) Analytical Skills
11 7 (10.00%) Data Modelling
11 7 (10.00%) Data Warehouse
11 7 (10.00%) Cognos
11 7 (10.00%) Business Intelligence
11 7 (10.00%) Citrix

ITIL
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (25.71%) SharePoint
2 8 (11.43%) Exchange Server 2010
2 8 (11.43%) MS Exchange
Applications
1 6 (8.57%) Microsoft Office
2 1 (1.43%) Microsoft Excel
2 1 (1.43%) Microsoft PowerPoint
Business Applications
1 18 (25.71%) Dynamics CRM
2 2 (2.86%) Remedy ITSM
Cloud Services
1 26 (37.14%) Office 365
2 1 (1.43%) Amazon AWS
2 1 (1.43%) Microsoft Azure
Communications & Networking
1 11 (15.71%) DHCP
1 11 (15.71%) DNS
2 6 (8.57%) IP Telephony
2 6 (8.57%) Remote Desktop
3 4 (5.71%) TCP/IP
4 3 (4.29%) Structured Cabling
4 3 (4.29%) Unified Communications
4 3 (4.29%) VoIP
5 1 (1.43%) iSCSI
5 1 (1.43%) NAS
5 1 (1.43%) SAN
5 1 (1.43%) VPN
Database & Business Intelligence
1 7 (10.00%) Data Warehouse
1 7 (10.00%) QlikView
2 6 (8.57%) BusinessObjects
2 6 (8.57%) Oracle Database
2 6 (8.57%) SQL Server
2 6 (8.57%) SQL Server Reporting Services
General
1 21 (30.00%) German Language
2 18 (25.71%) French Language
2 18 (25.71%) Italian Language
3 10 (14.29%) Spanish Language
4 8 (11.43%) Finance
5 2 (2.86%) Retail
6 1 (1.43%) Financial Institution
6 1 (1.43%) Law
Job Titles
1 44 (62.86%) Analyst
2 29 (41.43%) Support Analyst
3 24 (34.29%) IT Support
3 24 (34.29%) Service Desk Support
4 23 (32.86%) Senior Analyst
4 23 (32.86%) Service Analyst
4 23 (32.86%) Service Desk Analyst
5 22 (31.43%) Service Desk Support Analyst
6 21 (30.00%) IT Analyst
7 20 (28.57%) IT Support Analyst
8 18 (25.71%) Senior IT Support
8 18 (25.71%) Senior IT Support Analyst
8 18 (25.71%) Senior Service Desk Analyst
8 18 (25.71%) Senior Support Analyst
9 10 (14.29%) Technical Analyst
9 10 (14.29%) Technical Support
9 10 (14.29%) Technical Support Analyst
10 6 (8.57%) Report Analyst
11 5 (7.14%) Business Intelligence Analyst
11 5 (7.14%) Senior Business Intelligence Analyst
Miscellaneous
1 14 (20.00%) Management Information System
2 7 (10.00%) Analytical Skills
3 6 (8.57%) Reinsurance
4 3 (4.29%) Data Centre
4 3 (4.29%) PMI
5 1 (1.43%) Virtual Team
Operating Systems
1 30 (42.86%) Windows
2 21 (30.00%) Windows Server 2012
3 8 (11.43%) Windows Server
4 3 (4.29%) Linux
4 3 (4.29%) Windows Server 2008
5 2 (2.86%) Windows 8
5 2 (2.86%) Windows XP
6 1 (1.43%) Windows 10
6 1 (1.43%) Windows 7
6 1 (1.43%) Windows Server 2003
Processes & Methodologies
1 18 (25.71%) CRM
2 11 (15.71%) Service Management
3 8 (11.43%) Incident Management
4 7 (10.00%) Business Intelligence
4 7 (10.00%) Data Analysis
4 7 (10.00%) Data Modelling
4 7 (10.00%) Systems Analysis
5 4 (5.71%) Information Security
5 4 (5.71%) Information Security Management
5 4 (5.71%) ISMS
5 4 (5.71%) Security Management
5 4 (5.71%) Service Delivery
5 4 (5.71%) SIEM
5 4 (5.71%) Vulnerability Management
5 4 (5.71%) Vulnerability Scanning
6 3 (4.29%) Change Control
6 3 (4.29%) Logistics
6 3 (4.29%) Matrix Management
6 3 (4.29%) Project Planning
6 3 (4.29%) Threat Modelling
Programming Languages
1 18 (25.71%) SQL
2 6 (8.57%) PL/SQL
3 1 (1.43%) PowerShell
Qualifications
1 18 (25.71%) A+ Certification
2 10 (14.29%) Degree
3 4 (5.71%) MCP
4 3 (4.29%) Microsoft Certification
4 3 (4.29%) PMI Certification
4 3 (4.29%) PMP
4 3 (4.29%) PRINCE2 Practitioner
4 3 (4.29%) SANS
5 2 (2.86%) MCSA
6 1 (1.43%) CISA
6 1 (1.43%) CISM
6 1 (1.43%) CISSP
6 1 (1.43%) CRISC
6 1 (1.43%) MCSE
6 1 (1.43%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (8.57%) SLA
2 4 (5.71%) PCI DSS
3 3 (4.29%) HIPAA
3 3 (4.29%) ISO/IEC 27001
4 2 (2.86%) GDPR
5 1 (1.43%) COBIT
System Software
1 28 (40.00%) Active Directory
2 1 (1.43%) VMware Infrastructure
2 1 (1.43%) vSphere
2 1 (1.43%) XenApp
2 1 (1.43%) XenDesktop
Systems Management
1 3 (4.29%) Single Sign-On
2 1 (1.43%) Computer Emergency Response Teams
2 1 (1.43%) CSIRT
2 1 (1.43%) SCCM
Vendors
1 29 (41.43%) Microsoft
2 7 (10.00%) Citrix
2 7 (10.00%) Cognos
3 6 (8.57%) Oracle
3 6 (8.57%) Tableau
4 3 (4.29%) Avaya
4 3 (4.29%) Cisco
4 3 (4.29%) Mitel
5 2 (2.86%) Remedy
5 2 (2.86%) ServiceNow
6 1 (1.43%) Dell
6 1 (1.43%) HP
6 1 (1.43%) VMware