Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Sussex > Crawley
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 68 58 81
Rank change year-on-year -10 +23 -6
Permanent jobs citing Service Delivery 9 46 16
As % of all permanent IT jobs advertised in Crawley 1.36% 4.56% 1.90%
As % of the Processes & Methodologies category 1.58% 5.03% 2.16%
Number of salaries quoted 7 58 7
Crawley median annual salary £36,500 £50,000 £38,000
Median salary % change year-on-year -27.00% +31.58% +1.33%
10th Percentile £35,000 £31,250 £29,775
90th Percentile £46,600 £57,500 £40,000
West Sussex median annual salary £48,750 £47,500 £40,000
% change year-on-year +2.63% +18.75% +6.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 570 915 742
As % of all permanent IT jobs advertised in Crawley 85.97% 90.68% 88.23%
Number of salaries quoted 498 875 672
Crawley median annual salary £42,500 £47,500 £45,000
Median salary % change year-on-year -10.53% +5.56% +8.43%
10th Percentile £27,500 £30,000 £28,750
90th Percentile £58,750 £67,000 £60,000
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

Service Delivery
Job Vacancy Trend in Crawley

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for Service Delivery in Crawley

Service Delivery
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Crawley.

Salary trend for Service Delivery in Crawley

For the 6 months to 23 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region with a requirement for Service Delivery.

1 7 (77.78%) Microsoft
2 5 (55.56%) Microsoft Office
2 5 (55.56%) Windows
2 5 (55.56%) MS Exchange
2 5 (55.56%) Office 365
3 4 (44.44%) Degree
4 3 (33.33%) Incident Management
4 3 (33.33%) ITIL
4 3 (33.33%) Active Directory
4 3 (33.33%) DHCP
4 3 (33.33%) DNS
4 3 (33.33%) SLA
4 3 (33.33%) Exchange Server 2010
4 3 (33.33%) Change Control
4 3 (33.33%) Windows Server
5 2 (22.22%) Virtual Desktop
5 2 (22.22%) IT Strategy
5 2 (22.22%) Analytical Skills
5 2 (22.22%) Concur
5 2 (22.22%) Process Improvement
5 2 (22.22%) VMware Infrastructure
5 2 (22.22%) Hyper-V
5 2 (22.22%) Windows 7
5 2 (22.22%) Server Monitoring
5 2 (22.22%) Windows 10
5 2 (22.22%) Remote Desktop
5 2 (22.22%) Citrix
5 2 (22.22%) EDI
5 2 (22.22%) IP Telephony
5 2 (22.22%) Logistics

Service Delivery
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) MS Exchange
2 3 (33.33%) Exchange Server 2010
3 2 (22.22%) Exchange Server 2007
Applications
1 5 (55.56%) Microsoft Office
Cloud Services
1 5 (55.56%) Office 365
2 1 (11.11%) Microsoft Azure
2 1 (11.11%) Mimecast
2 1 (11.11%) OneDrive
2 1 (11.11%) OpenDNS
Communications & Networking
1 3 (33.33%) DHCP
1 3 (33.33%) DNS
2 2 (22.22%) Firewall
2 2 (22.22%) IP Telephony
2 2 (22.22%) Remote Desktop
3 1 (11.11%) VLAN
3 1 (11.11%) VoIP
3 1 (11.11%) VPN
3 1 (11.11%) WLAN
Job Titles
1 3 (33.33%) Service Desk Team Leader
1 3 (33.33%) Team Leader
2 2 (22.22%) 1st/2nd Line Support
2 2 (22.22%) 2nd Line Support
2 2 (22.22%) 3rd Line Engineer
2 2 (22.22%) Consultant
2 2 (22.22%) Escalation Engineer
2 2 (22.22%) Integration Consultant
2 2 (22.22%) IT Manager
2 2 (22.22%) IT Support
2 2 (22.22%) Service Desk Support
2 2 (22.22%) Support Team Leader
2 2 (22.22%) Technical Consultant
3 1 (11.11%) Active Directory Team Leader
Libraries, Frameworks & Software Standards
1 2 (22.22%) EDI
Miscellaneous
1 2 (22.22%) Analytical Skills
Operating Systems
1 5 (55.56%) Windows
2 3 (33.33%) Windows Server
3 2 (22.22%) Windows 10
3 2 (22.22%) Windows 7
4 1 (11.11%) VMS
Processes & Methodologies
1 3 (33.33%) Change Control
1 3 (33.33%) Incident Management
1 3 (33.33%) ITIL
2 2 (22.22%) IT Strategy
2 2 (22.22%) Logistics
2 2 (22.22%) Process Improvement
2 2 (22.22%) Server Monitoring
2 2 (22.22%) Workflow
3 1 (11.11%) Configuration Management
3 1 (11.11%) Project Management
3 1 (11.11%) Vulnerability Management
Qualifications
1 4 (44.44%) Degree
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) Hyper-V
2 2 (22.22%) Virtual Desktop
2 2 (22.22%) VMware Infrastructure
Vendors
1 7 (77.78%) Microsoft
2 2 (22.22%) Citrix
2 2 (22.22%) Concur
2 2 (22.22%) VMware
3 1 (11.11%) Meraki
3 1 (11.11%) Qualys
3 1 (11.11%) SonicWALL
3 1 (11.11%) Webroot