Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > West Sussex
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 103 89 134
Rank change year-on-year -14 +45 -32
Permanent jobs citing Service Management 39 57 32
As % of all permanent IT jobs advertised in West Sussex 1.96% 2.61% 1.26%
As % of the Processes & Methodologies category 2.23% 2.94% 1.41%
Number of salaries quoted 48 48 37
West Sussex median annual salary £43,750 £52,500 £47,903
Median salary % change year-on-year -16.67% +9.60% +26.90%
10th Percentile £22,675 £42,024 £30,000
90th Percentile £62,250 £62,250 £71,250
South East median annual salary £45,000 £47,500 £42,500
% change year-on-year -5.26% +11.76% -10.53%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Permanent vacancies with a requirement for process or methodology skills 1,749 1,939 2,265
As % of all permanent IT jobs advertised in West Sussex 88.11% 88.86% 89.03%
Number of salaries quoted 1,503 1,718 2,028
West Sussex median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £27,500 £28,250 £26,250
90th Percentile £65,000 £63,150 £60,000
South East median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in West Sussex

Job postings citing Service Management as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Management in West Sussex

Service Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in West Sussex.

Salary trend for Service Management in West Sussex

Service Management
Salary Histogram in West Sussex

The salary distribution of IT jobs citing Service Management in West Sussex over the 6 months to 23 January 2018.

Salary histogram for Service Management in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Sussex region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +12 10 £26,750 -49.05% 3
Worthing -13 8 £52,500 +15.08%
Horsham -27 3 £21,500 -59.05%
Chichester -10 2 £23,000 -16.36%
Service Management
South East

For the 6 months to 23 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for Service Management.

1 31 (79.49%) ITIL
2 22 (56.41%) Microsoft
2 22 (56.41%) ITSM
3 13 (33.33%) Active Directory
3 13 (33.33%) SLA
3 13 (33.33%) Finance
4 11 (28.21%) Windows
5 10 (25.64%) SQL
5 10 (25.64%) Windows Server
6 8 (20.51%) Citrix
6 8 (20.51%) Change Management
6 8 (20.51%) Incident Management
7 6 (15.38%) Liferay
7 6 (15.38%) Management Information System
7 6 (15.38%) SEO
7 6 (15.38%) VMware
7 6 (15.38%) Shell Script
7 6 (15.38%) HTML
7 6 (15.38%) Java
7 6 (15.38%) JavaScript
7 6 (15.38%) PHP
7 6 (15.38%) CSS
7 6 (15.38%) Python
7 6 (15.38%) Microsoft Excel
7 6 (15.38%) Data Warehouse
7 6 (15.38%) E-Commerce
7 6 (15.38%) MS Exchange
7 6 (15.38%) Bash Shell
7 6 (15.38%) HTML5
7 6 (15.38%) Exchange Server 2010

Service Management
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) Exchange Server 2010
1 6 (15.38%) Liferay
1 6 (15.38%) MS Exchange
2 4 (10.26%) SharePoint
Applications
1 6 (15.38%) Microsoft Excel
2 4 (10.26%) Microsoft PowerPoint
2 4 (10.26%) MS Visio
3 2 (5.13%) Microsoft Office
Business Applications
1 1 (2.56%) SAP ECC
Cloud Services
1 6 (15.38%) Office 365
2 3 (7.69%) Microsoft Azure
Communications & Networking
1 5 (12.82%) DHCP
1 5 (12.82%) DNS
1 5 (12.82%) IP Telephony
1 5 (12.82%) Remote Desktop
2 3 (7.69%) Network Security
3 1 (2.56%) MPLS
Database & Business Intelligence
1 6 (15.38%) Data Warehouse
2 5 (12.82%) BusinessObjects
3 4 (10.26%) QlikView
3 4 (10.26%) SQL Server Integration Services
4 3 (7.69%) Oracle Database
4 3 (7.69%) SQL Server
4 3 (7.69%) SQL Server Reporting Services
5 2 (5.13%) Relational Database
6 1 (2.56%) Crystal Reports
6 1 (2.56%) Geospatial Data
6 1 (2.56%) GIS
6 1 (2.56%) SAP BW
Development Applications
1 4 (10.26%) Team Foundation Server
1 4 (10.26%) Visual Studio
2 3 (7.69%) Jenkins
General
1 13 (33.33%) Finance
2 2 (5.13%) Local Government
Job Titles
1 14 (35.90%) Analyst
2 11 (28.21%) IT Manager
3 8 (20.51%) Service Analyst
3 8 (20.51%) Service Desk Analyst
4 7 (17.95%) Infrastructure Manager
5 6 (15.38%) 1st Line Service Desk Analyst
5 6 (15.38%) 1st Line Support
5 6 (15.38%) 1st Line Support Analyst
5 6 (15.38%) Developer
5 6 (15.38%) IT Services Manager
5 6 (15.38%) Service Desk Support
5 6 (15.38%) Service Desk Support Analyst
5 6 (15.38%) Service Manager
6 5 (12.82%) Infrastructure Operations Manager
6 5 (12.82%) IT Infrastructure Manager
6 5 (12.82%) IT Operations Manager
6 5 (12.82%) Operations Manager
7 4 (10.26%) Applications Support
7 4 (10.26%) SQL Developer
8 3 (7.69%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 6 (15.38%) CSS
1 6 (15.38%) CSS3
1 6 (15.38%) HTML
1 6 (15.38%) HTML5
2 3 (7.69%) JSP
2 3 (7.69%) Velocity
Miscellaneous
1 6 (15.38%) Management Information System
2 4 (10.26%) Analytical Skills
2 4 (10.26%) Virtual Team
3 3 (7.69%) Reinsurance
4 1 (2.56%) Data Centre
4 1 (2.56%) Fintech
Operating Systems
1 11 (28.21%) Windows
2 10 (25.64%) Windows Server
3 4 (10.26%) Linux
4 1 (2.56%) Windows Server 2008
4 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 31 (79.49%) ITIL
2 22 (56.41%) ITSM
3 8 (20.51%) Change Management
3 8 (20.51%) Incident Management
4 6 (15.38%) Continuous Improvement
4 6 (15.38%) E-Commerce
4 6 (15.38%) SEO
5 5 (12.82%) Line Management
5 5 (12.82%) Network Load Balancing
6 4 (10.26%) Business Intelligence
6 4 (10.26%) Data Analysis
6 4 (10.26%) Data Modelling
6 4 (10.26%) Data Transformation
6 4 (10.26%) Performance Tuning
6 4 (10.26%) Service Delivery
6 4 (10.26%) Systems Analysis
7 3 (7.69%) Performance Management
7 3 (7.69%) Web Design
7 3 (7.69%) Web Development
7 3 (7.69%) Web Operations
Programming Languages
1 10 (25.64%) SQL
2 6 (15.38%) Bash Shell
2 6 (15.38%) Java
2 6 (15.38%) JavaScript
2 6 (15.38%) PHP
2 6 (15.38%) Python
2 6 (15.38%) Shell Script
3 4 (10.26%) T-SQL
4 3 (7.69%) PL/SQL
Qualifications
1 4 (10.26%) Degree
2 1 (2.56%) ITIL Certification
2 1 (2.56%) ITIL Foundation Certificate
2 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 13 (33.33%) SLA
2 1 (2.56%) GDPR
System Software
1 13 (33.33%) Active Directory
2 3 (7.69%) Docker
2 3 (7.69%) VMware Infrastructure
3 2 (5.13%) Hyper-V
4 1 (2.56%) XenApp
Systems Management
1 3 (7.69%) Ansible
1 3 (7.69%) AppManager
2 1 (2.56%) Microsoft Intune
2 1 (2.56%) SCCM
Vendors
1 22 (56.41%) Microsoft
2 8 (20.51%) Citrix
3 6 (15.38%) VMware
4 4 (10.26%) Cognos
5 3 (7.69%) Oracle
5 3 (7.69%) Tableau
6 1 (2.56%) Avaya
6 1 (2.56%) Cisco
6 1 (2.56%) ESRI
6 1 (2.56%) HP
6 1 (2.56%) Ivanti
6 1 (2.56%) Lagan
6 1 (2.56%) McAfee
6 1 (2.56%) NetApp
6 1 (2.56%) SAP