Period
to

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 2 July 2022 with a comparison to the same period in the previous 2 years.

Service Management
South East > West Sussex
6 months to
2 Jul 2022
Same period 2021 Same period 2020
Rank 45 52 74
Rank change year-on-year +7 +22 +53
Permanent jobs citing Service Management 79 60 33
As % of all permanent jobs advertised in West Sussex 5.67% 4.87% 2.53%
As % of the Processes & Methodologies category 6.30% 5.07% 2.78%
Number of salaries quoted 50 36 28
10th Percentile £26,000 £27,000 £32,500
25th Percentile £40,375 £43,250 £47,031
Median annual salary (50th Percentile) £60,000 £50,000 £60,000
Median % change year-on-year +20.00% -16.67% +14.83%
75th Percentile £64,688 £67,500 -
90th Percentile £71,000 £80,125 -
South East median annual salary £55,000 £50,000 £59,500
% change year-on-year +10.00% -15.97% +22.05%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Permanent vacancies with a requirement for process or methodology skills 1,253 1,184 1,189
As % of all permanent IT jobs advertised in West Sussex 89.89% 96.10% 91.18%
Number of salaries quoted 672 846 993
10th Percentile £32,500 £32,500 £33,500
25th Percentile £41,250 £41,250 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -
75th Percentile £70,000 £61,250 £60,000
90th Percentile £87,500 £72,500 £73,750
South East median annual salary £55,000 £51,000 £50,000
% change year-on-year +7.84% +2.00% -

Service Management
Job Vacancy Trend in West Sussex

Job postings citing Service Management as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Management in West Sussex

Service Management
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing Service Management in West Sussex.

Salary trend for Service Management in West Sussex

Service Management
Salary Histogram in West Sussex

Salary distribution for jobs citing Service Management in West Sussex over the 6 months to 2 July 2022.

Salary histogram for Service Management in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Sussex region over the 6 months to 2 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Worthing +12 25 £62,500 +13.64% 2
Burgess Hill +3 19 £36,998 -
Crawley -1 13 £45,000 -25.00% 3
Haywards Heath 0 5 £31,000 -34.74% 1
Gatwick - 3 £40,000 - 1
Horsham +10 2 £24,000 -56.36%
East Grinstead - 2 £43,000 - 1
Service Management
South East

For the 6 months to 2 July 2022, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for Service Management.

1 49 (62.03%) ITSM
2 48 (60.76%) Service Delivery
3 47 (59.49%) ITIL
4 43 (54.43%) Social Skills
5 30 (37.97%) SLA
6 27 (34.18%) Finance
7 25 (31.65%) Continuous Improvement
8 24 (30.38%) Project Delivery
9 21 (26.58%) SAP
10 19 (24.05%) Microsoft
10 19 (24.05%) Configuration Management
11 18 (22.78%) Windows
12 17 (21.52%) Project Management
13 15 (18.99%) CRM
13 15 (18.99%) Stakeholder Management
14 14 (17.72%) SQL
14 14 (17.72%) Problem-Solving
15 13 (16.46%) People Management
15 13 (16.46%) Release Management
15 13 (16.46%) Time Management
16 12 (15.19%) Microsoft Office
16 12 (15.19%) Sun
16 12 (15.19%) DevOps
16 12 (15.19%) Enterprise Software
17 11 (13.92%) Software Architecture
17 11 (13.92%) Transition Management
17 11 (13.92%) Windows 10
17 11 (13.92%) Service Delivery Management
17 11 (13.92%) Management Information System
17 11 (13.92%) Pharmaceutical

Service Management
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.59%) Drupal
2 5 (6.33%) SharePoint
2 5 (6.33%) ThingWorx
3 1 (1.27%) MS Exchange
Applications
1 12 (15.19%) Microsoft Office
2 4 (5.06%) Windchill
Business Applications
1 6 (7.59%) SAP CRM
2 5 (6.33%) Dynamics CRM
3 3 (3.80%) PeopleSoft HCM
3 3 (3.80%) SAP HR
3 3 (3.80%) SAP IS-U
4 2 (2.53%) SAP FI-CA
5 1 (1.27%) Remedy ITSM
Cloud Services
1 4 (5.06%) Microsoft 365
2 3 (3.80%) SuccessFactors
3 2 (2.53%) Google Workspace
4 1 (1.27%) Azure
Communications & Networking
1 5 (6.33%) Internet
2 4 (5.06%) Remote Desktop
3 3 (3.80%) VPN
4 2 (2.53%) Intranet
4 2 (2.53%) LAN
4 2 (2.53%) WAN
4 2 (2.53%) Wireless
General
1 43 (54.43%) Social Skills
2 27 (34.18%) Finance
3 11 (13.92%) Pharmaceutical
4 9 (11.39%) Legal
5 6 (7.59%) Digital Economy
6 5 (6.33%) Analytical Skills
6 5 (6.33%) Games
7 4 (5.06%) Manufacturing
8 3 (3.80%) Retail
8 3 (3.80%) Telecoms
9 2 (2.53%) Billing
9 2 (2.53%) Inclusion and Diversity
10 1 (1.27%) Organisational Skills
Job Titles
1 18 (22.78%) Service Manager
2 17 (21.52%) Applications Specialist
3 15 (18.99%) IT Manager
4 14 (17.72%) IT Services Manager
5 11 (13.92%) Lead DevOps
5 11 (13.92%) Service Transition Manager
5 11 (13.92%) Transition Manager
6 10 (12.66%) Service Transition Leader
7 7 (8.86%) Service Desk Team Leader
7 7 (8.86%) Team Leader
8 6 (7.59%) Analyst
9 5 (6.33%) 2nd Line Support
9 5 (6.33%) CRM Specialist
9 5 (6.33%) SAP CRM Specialist
10 4 (5.06%) 2nd Line Support Technician
10 4 (5.06%) 2nd Line Technical Support
10 4 (5.06%) Delivery Manager
10 4 (5.06%) IT Services Delivery Manager
10 4 (5.06%) Senior Delivery Manager
10 4 (5.06%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 1 (1.27%) Ajax
1 1 (1.27%) HTML
1 1 (1.27%) SOAP
1 1 (1.27%) Web Services
1 1 (1.27%) XML
Miscellaneous
1 12 (15.19%) Enterprise Software
2 11 (13.92%) Biotechnology
2 11 (13.92%) Management Information System
3 6 (7.59%) Self-Motivation
4 4 (5.06%) CMDB
5 3 (3.80%) Blackberry
5 3 (3.80%) Industrial Internet of Things
5 3 (3.80%) IoT
5 3 (3.80%) SCADA
6 2 (2.53%) Smartphone
7 1 (1.27%) Data Centre
Operating Systems
1 18 (22.78%) Windows
2 11 (13.92%) Windows 10
3 8 (10.13%) Windows Server
4 3 (3.80%) Android
4 3 (3.80%) Apple iOS
5 1 (1.27%) Windows Server 2012
5 1 (1.27%) Windows Server 2016
Processes & Methodologies
1 49 (62.03%) ITSM
2 48 (60.76%) Service Delivery
3 47 (59.49%) ITIL
4 25 (31.65%) Continuous Improvement
5 24 (30.38%) Project Delivery
6 19 (24.05%) Configuration Management
7 17 (21.52%) Project Management
8 15 (18.99%) CRM
8 15 (18.99%) Stakeholder Management
9 14 (17.72%) Problem-Solving
10 13 (16.46%) People Management
10 13 (16.46%) Release Management
10 13 (16.46%) Time Management
11 12 (15.19%) DevOps
12 11 (13.92%) Performance Management
12 11 (13.92%) Programme Management
12 11 (13.92%) Service Delivery Management
12 11 (13.92%) Software Architecture
12 11 (13.92%) Transition Management
13 10 (12.66%) Change Management
Programming Languages
1 14 (17.72%) SQL
2 4 (5.06%) ABAP
3 1 (1.27%) JavaScript
Qualifications
1 6 (7.59%) Microsoft Certification
2 5 (6.33%) ITIL Foundation Certificate
2 5 (6.33%) MCP
3 2 (2.53%) CISA
3 2 (2.53%) CISM
3 2 (2.53%) CISSP
3 2 (2.53%) CRISC
3 2 (2.53%) Degree
4 1 (1.27%) CCA
4 1 (1.27%) Citrix Certification
4 1 (1.27%) MCSE
4 1 (1.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (37.97%) SLA
2 7 (8.86%) COBIT
2 7 (8.86%) GDPR
2 7 (8.86%) QA
3 2 (2.53%) ITGC
System Software
1 10 (12.66%) Active Directory
Systems Management
1 6 (7.59%) SCCM
2 3 (3.80%) Microsoft Intune
Vendors
1 21 (26.58%) SAP
2 19 (24.05%) Microsoft
3 12 (15.19%) Sun
4 9 (11.39%) Citrix
5 5 (6.33%) Avaya
5 5 (6.33%) Mitel
6 4 (5.06%) Google
6 4 (5.06%) PTC
7 3 (3.80%) Oracle
7 3 (3.80%) PeopleSoft
7 3 (3.80%) Workday
8 2 (2.53%) ServiceNow
8 2 (2.53%) VMware
9 1 (1.27%) Cisco
9 1 (1.27%) Dell
9 1 (1.27%) Remedy