1 to 25 of 121 Service Management Jobs in the South East

Senior IT Service Management Analyst Location: Hybrid – South East England (Surrey/Berkshire area) - circa 3 days per month during induction, will later be 2 days p/m Salary: £45,000 – £50,000 Type: Permanent Overview A specialist managed services organisation supporting a major enterprise client … seeking a Senior IT Service Management Analyst to help strengthen and mature its service management function. This role sits within a small but highly specialised delivery team responsible for supporting a complex, business-critical platform used for large-scale financial and operational reporting. You will work ...

fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work/life balance. It's an exciting time to join SNG as we continue … develop our IT service provision. We'll be implementing a new Enterprise Service Platform in the Summer which will be used for managing IT Service tickets and ITIL-aligned processes. You'll be driving the adoption of the platform across the IT service teams and helping ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This … role will act as a key operational liaison between internal stakeholders, global service desk providers, and third-party vendors to ensure high-quality service delivery aligned to business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational ...

Head of Digital Service Management (Hybrid Working) This is a senior leadership position responsible for providing strategic, operational, and technical direction across a diverse digital service portfolio. You will ensure that digital services are delivery safely, timely, and to a high-quality, while remaining resilient, user-centred … aligned to clinical and operational priorities across partner organisations. Working within a newly formed Digital Service Team, you will play a key role in building a modern, high-performing service function that supports both current operations and future transformation. Key Responsibilities Lead digital service management, operational ...

production in a structured and repeatable way. The Role This is a delivery-focused platform ownership role, sitting across: Palantir platform operations MLOps enablement Service management Security, governance and compliance Supplier and vendor management You will be responsible for the day-to-day running and improvement … Palantir Foundry, AIP and related MLOps capabilities . The role requires someone who can combine technical platform understanding with operational discipline, stakeholder management and a strong service-owner mindset. Key Responsibilities Platform Operations Own the day-to-day operation of Palantir Foundry, AIP and MLOps services Ensure strong ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role in maintaining … service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role in maintaining … service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Opportunity to shape how Service Management works within this organisation... Service Management Consultant £70 – 85k basic Hybrid – London Your new opportunity.... Following a strategic refocus on managed services and strong new customer wins, you’ll take ownership of core ITIL practices and make them work … real world. As the Service Management Consultant, you’ll: Lead and mature Major Incident, Problem, Change, and Release Management. Be front-facing with customers, running workshops and strengthening their confidence in our services. Support and develop the existing service desk team (no direct reports initially, but plenty ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven … highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities, and a collaborative working ...

dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Global IT Service Desk Coordinator. The role will also support the IT team as the business prepares for a number of major initiatives, including Google Workspace adoption … enablement, Cleanroom support, service desk process improvement, and wider regional support integration. This role is ideal for someone who combines practical IT support knowledge with strong communication, ownership, documentation discipline, and coordination skills. It is not a deep technical engineering role; however, the successful candidate must be confident handling ...

Lead Service Management Salary: Up to £65,000 + benefits Location: London Victoria (2 days per week onsite) Security Clearance: Must be eligible for SC Clearance We are seeking a Service Management Lead to join a growing technology consultancy delivering complex digital, cloud, and integration services … across enterprise environments. This role will lead service delivery and security operations, ensuring high levels of performance, governance, and customer satisfaction across critical systems and services. You will manage and support technical teams, oversee incident and change management processes, and act as an escalation point for complex technical ...

Title:Vulnerability management SME Job Location: HavantDuration: 6 months Description: Vulnerability management SME The Vulnerability Management Subject Matter Expert (SME) is responsible for the design, delivery, and continuous improvement of the organisation's vulnerability management service for End User Compute devices. The role focuses … accurate vulnerability data, driving remediation activities, and ensuring alignment with governance, compliance, and audit requirements across the organisation. Key Accountabilities Deliver and support vulnerability management capabilities using Qualys, including asset discovery, vulnerability scanning, and risk prioritisation Analyse and interpret End User Compute vulnerability data, providing actionable insights and remediation ...

Service Governance and Reporting Manager to work for our client within the public sector. This is initially a 6 month contract with very good prospects to extend and will be a hybrid role that will be based in Leeds or London. Our client is seeking Service Governance … Reporting Manager to join our expanding Service Management team. In this role, you will work collaboratively with colleagues to deliver meaningful reporting and analytical insight that supports continual service improvement and aligns with wider organisational goals. Responsibilities: Build and maintain strong working relationships with both client stakeholders ...

secure systems. This position provides leadership and delivery across all areas of technology including: Business applications (e.g. ERP, CRM, booking systems, marine fleet management) Digital platforms and customer facing technologies Data, analytics and automation, including AI Infrastructure, cloud services, IT operations and service management Cyber security … risk management Enterprise architecture and technology governance They are embarking on a period of transformation, with technology central to driving service improvement and enhanced customer experience. This role will play an important part in shaping and delivering the future digital capability of the business, ensuring that technology investments ...

Vulnerability Management SME - Havant (Hybrid) - Inside IR35 Day Rate - up to £600 Duration - 6 months Harvey Nash's Client have a requirement for a Vulnerability Management Subject Matter Expert (SME), you will be responsible for the design, delivery, and continuous improvement of the organisation's vulnerability management service for End User Compute devices. The role focuses on utilising tools such as Qualys to identify, assess, prioritise, and support the remediation of vulnerabilities across infrastructure, endpoints, and cloud environments. The SME ensures that vulnerabilities are effectively managed in line with organisational risk appetite and security standards ...

Title: Vulnerability Management SME Job Location: Havant , 2-3 days onsite in a week. Duration: 6 months Description: Vulnerability management SME The Vulnerability Management Subject Matter Expert (SME) is responsible for the design, delivery, and continuous improvement of the organisation’s vulnerability management service … accurate vulnerability data, driving remediation activities, and ensuring alignment with governance, compliance, and audit requirements across the organisation. Key Accountabilities Deliver and support vulnerability management capabilities using Qualys, including asset discovery, vulnerability scanning, and risk prioritisation Analyse and interpret End User Compute vulnerability data, providing actionable insights and remediation ...

touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Job Title: Service Desk Associate Location: Crawley, United Kingdom Are you looking to start or develop your career in IT support within a structured, enterprise environment? We have … exciting opportunity for you – Service Desk Associate! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £60,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print … Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. ...

ongoing ownership, governance, optimisation and continuous improvement of the platform once live. You'll be comfortable working across the Atlassian ecosystem, including Jira, Jira Service Management, Jira Work Management and Jira Assets, creating a scalable, integrated platform that supports teams across VoCoVo. A critical element of this … building and configuring Jira platforms from the ground up, beyond day-to-day administration of existing environments. Experience across the Atlassian ecosystem, including Jira Service Management (JSM), Jira Work Management (JWM), Jira Assets and related plugins/tools. You've previously built and scaled Jira ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior … Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...

Service & Project Coordinator Hybrid - Milton Keynes | £30,000 - £40,000 + Benefits Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. With excellent long-term progression and development potential, the successful candidate will work ...

Service & Project Coordinator Location: Milton Keynes - Hybrid Rate: £200-250 per day Duration: 3-6 months - temp to perm option Start date: ASAP Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish … central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there ...

serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. Your responsibilities - Service Desk & Call Management Coordinate and prioritise service calls for CCTV, access control, intruder alarms, intercoms, and related systems. Log, categorise, update, and close … tickets accurately within the service management system. Allocate work to field engineers and subcontractors based on skills, location, and urgency. Act as an escalation point for critical, high-priority, or SLA-breaching incidents. Customer & Stakeholder Communication Act as a primary point of contact for customers regarding faults, maintenance ...