1 to 25 of 135 Service Management Jobs in the South East

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring … support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme ...

Service Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: This role is able to be offered on a permanent or contracted basis. If contract, this will run until 30th April 2028. We are seeking an IT Service Manager to support the delivery, coordination … improvement of IT services across a secure MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting ...

Service Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: This role is able to be offered on a permanent or contracted basis. If contract, this will run until 30th April 2028. We are seeking an IT Service Manager to support the delivery, coordination … improvement of IT services across a secure MoD Private Cloud environment. This role is ideal for an experienced Service Manager looking to step into a broader service-management position aligned to ITIL 4, ISO 20000, at a minimum SFIA Level 4. You will be responsible for supporting ...

Service Architect Location : Basingstoke The role requires the successful candidate to be willing ad able to obtain high level UK government security clearance. We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate … service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. This is a dynamic role that plays an integral part in demonstrating Fujitsu ...

wellbeing and family. Working Pattern: 12 month Fixed Term Contract OR Secondment | Flexible First options available The role This role forms part of the Service Strategy & Performance team who define, design and develop a tooling-aligned Service Management framework; with a focus on enhancing … service value chain (‘the digital experience’) in line with ITIL and SIAM industry best-practice. The Process Improvement Manager plays a key role in delivering enhancements to this framework by bringing together stakeholders from across the Service Management enterprise to focus on strategically aligned improvement-based initiatives. ...

Command Center (GCC) , an Operations Engineer acts as part of a collaborative team environment. It is the central nervous system of incidents, major incidents, service requests, and activities throughout production, broadcast engineering, editing, and production operations at the WBD, News & Sports, and Entertainment properties. The Operations Engineer receives incoming … software, researching using a knowledgebase repository, or in person for on-site customers. All incidents and requests are logged in an industry standard IT Service Management tool by the GCC. Broad communications are handled through enterprise level notification systems and organizational chat solutions. Excellent written and oral communication ...

part of the Salesforce Ohana? Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our Employee Service solutions—encompassing both HR Service and IT Service capabilities. The Employee Service Account Executive role focuses on selling our Employee Portal, HR Service … driving growth by penetrating our existing Salesforce customer base and attracting new customers. You'll help organisations improve employee experience, HR efficiency, and IT service delivery with seamless self-service portals, HR service management, and IT service management solutions. This role sits within ...

Service Delivery Manager - X3 Initial 3-month contract Reading SC required up to 107ph, UMB, inside IR35 What you will do as a Service Delivery Manager: Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with … stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service ...

encompass the entire customer journey — providing Fanatical ExperienceTM from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As a Senior ServiceNow Developer … ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Discover your inner Racker! Responsibilities Develop, configure, and customize ServiceNow applications, modules, and components to meet specific ...

encompass the entire customer journey — providing Fanatical ExperienceTM from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As a Senior ServiceNow Developer … ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Discover your inner Racker! Responsibilities Develop, configure, and customize ServiceNow applications, modules, and components to meet specific ...

encompass the entire customer journey — providing Fanatical ExperienceTM from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As a Senior ServiceNow Developer … ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Discover your inner Racker! Responsibilities Develop, configure, and customize ServiceNow applications, modules, and components to meet specific ...

Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - 80 to 100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact ...

Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. · Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. · Monitor service performance, identifying risks, issues, and opportunities for improvement. · Act as a point of contact ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems … services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

Service & Platform Manager, you will be responsible for overseeing and managing the Digital Experience (DEX) platform to support the organisation's technology needs. This role is based in London and requires technical expertise in the life science industry to ensure effective platform performance and delivery. Client Details The organisation … medium-sized entity within the life science industry. Description The IT Service & Platform Manager leads the technology service team to deliver a seamless digital workplace experience. This role drives adoption of digital tools, enhances user productivity, and ensures high-quality, secure, and resilient IT services. The manager fosters ...

here, with you, at SITA. ABOUT THE ROLE AND THE TEAM The Senior Manager IT Outsourcing will lead and manage Airport BU IT Outsourcing service practice, ensuring the design, delivery, and growth of outsourcing solutions across regional geographies. Act as the practice owner, accountable for the strategic development, operational … outsourcing solutions that meet customer needs and Airport BU objectives. WHAT YOU WILL DO Practice Leadership & Strategy : Define, develop, and manage the IT Outsourcing service practice, including service portfolio, roadmap, and growth strategy. Own practice P&L, commercial performance, and operational governance. Solution Oversight & Design : Oversee the design ...

Considering This is an exciting time as we support large scale client transformation across a wide range of technologies. In this crucial role as Service Delivery Manager you'll work with our Capgemini team supporting one of our largest clients globally. We're excited to be offering this opportunity … team in a complex and variable environment. Your Role Co-ordinate delivery of services ensuring they are delivered in line with contractual obligations and Service Levels via appropriately skilled and managed staff. Business disruption due to service outages is minimised Manage finance in accordance with Capgemini ...

high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value … through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales ...

Description The Service Manager manages IT Service Delivery and provides ongoing operations support aligned with the IT Service Management processes. He/she also manages all stakeholders and ensures that the teams work in collaboration to achieve successful delivery outcome. Personal Attributes: Systematic problem-solving approach … project requirements. Ability to prioritize when under pressure and be able to travel for business requirements. Qualifications Prior experience in Managed Service Provider or IT Consulting environment is a must Ability to build and manage successful teams Excellent knowledge and experience of Service management processes Excellent experience ...

client is seeking an experienced Delivery Manager to oversee the successful delivery of the Service Workstream within the Blended Experience Programme in the technology sector. This contract role focuses on ensuring all technology can be efficiently and effectively supported in Business As Usual (BAU). The Delivery Manager … required to create and manage service build activities, ensuring prioritisation, timely delivery, and preparedness for testing phases. Coordination and facilitation of the service testing phase will also be a key element of this role, involving collaboration with multiple support teams as defined in the Service Designs. ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth - Portsdown Hill Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This … role is ideal for individuals with experience in IT support or service operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth - Portsdown Hill Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This … role is ideal for individuals with experience in IT support or service operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests ...

impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role … technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support ...

intelligent solutions that drive progress and create measurable impact. Whether it’s business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don’t just deliver solutions; we build for the tomorrow’s world, all while fostering … definition, design and delivery of our client solutions as well as internal CACI software delivery, including project initiation, project planning, financial/budget management, partner/subcontractor management, project reporting, risk and issue management, project closure. In addition the Project Managers may support sales and business development ...

Join our dynamic team as an IT Change Manager (Associate) in the bustling banking industry! This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing … processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management ...