Help Desk Manager Jobs in Croydon

Help Desk Manager
South London > Croydon

The median Help Desk Manager salary in Croydon is £35,500 per year, according to job vacancies posted during the 6 months leading to 4 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Aug 2025
Same period 2024 Same period 2023
Rank 39 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Manager 2 0 0
As % of all permanent jobs advertised in Croydon 1.48% - -
As % of the Job Titles category 1.63% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £34,250 - -
Median annual salary (50th Percentile) £35,500 - -
75th Percentile £36,750 - -
90th Percentile - - -
South London median annual salary £35,500 - -

All Permanent IT Job Vacancies
Croydon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Croydon with a recognized job title 123 123 176
% of permanent jobs with a recognized job title 91.11% 95.35% 96.17%
Number of salaries quoted 18 63 102
10th Percentile £26,250 £34,473 £25,000
25th Percentile £27,188 £41,500 £38,000
Median annual salary (50th Percentile) £42,500 £57,500 £55,000
Median % change year-on-year -26.09% +4.55% -
75th Percentile £58,438 £82,500 £66,500
90th Percentile £65,925 £85,000 £82,700
South London median annual salary £61,000 £55,000 £55,000
% change year-on-year +10.91% - +10.00%

Help Desk Manager
Job Vacancy Trend in Croydon

Job postings that featured Help Desk Manager in the job title as a proportion of all IT jobs advertised in Croydon.

Job vacancy trend for Help Desk Manager in Croydon

Help Desk Manager
Salary Trend in Croydon

3-month moving average salary quoted in jobs citing Help Desk Manager in Croydon.

Salary trend for Help Desk Manager in Croydon

Help Desk Manager
Job Locations in Croydon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the Croydon region over the 6 months to 4 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Coulsdon - 2 £35,500 - 2
Help Desk Manager
South London

Help Desk Manager Skill Set
Top 16 Co-occurring Skills and Capabilities in Croydon

For the 6 months to 4 August 2025, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Croydon region featuring Help Desk Manager in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) CRM
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Artificial Intelligence
1 2 (100.00%) Dynamics CRM
1 2 (100.00%) JIRA
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) User Experience
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
1 2 (100.00%) Onboarding
1 2 (100.00%) Microsoft Copilot

Help Desk Manager Skill Set
Co-occurring Skills and Capabilities in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (100.00%) Dynamics CRM
Cloud Services
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Copilot
Development Applications
1 2 (100.00%) JIRA
General
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Onboarding
Processes & Methodologies
1 2 (100.00%) Artificial Intelligence
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) CRM
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
1 2 (100.00%) User Experience
Quality Assurance & Compliance
1 2 (100.00%) SLA
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft