ITIL Job Trends in Croydon

ITIL (Information Technology Infrastructure Library)
South London > Croydon

The table below provides summary statistics and salary benchmarking for jobs advertised in Croydon requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 8 January 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jan 2026
Same period 2025 Same period 2024
Rank 16 39 38
Rank change year-on-year +23 -1 -16
Permanent jobs citing ITIL 9 6 8
As % of all permanent jobs in Croydon 7.63% 3.73% 5.33%
As % of the Processes & Methodologies category 9.28% 3.87% 5.71%
Number of salaries quoted 5 1 8
10th Percentile - - -
25th Percentile £34,250 £51,750 £42,500
Median annual salary (50th Percentile) £35,500 £53,500 £45,000
Median % change year-on-year -33.64% +18.89% -
75th Percentile £36,750 £55,250 £47,500
90th Percentile - - £51,250
South London median annual salary £35,500 £42,881 £45,000
% change year-on-year -17.21% -4.71% +20.00%

All Process & Methodology Skills
Croydon

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Croydon.

Permanent vacancies with a requirement for process or methodology skills 97 155 140
As % of all permanent jobs advertised in Croydon 82.20% 96.27% 93.33%
Number of salaries quoted 38 31 98
10th Percentile £28,000 - £42,500
25th Percentile £34,250 £32,000 £47,725
Median annual salary (50th Percentile) £40,000 £53,500 £62,500
Median % change year-on-year -25.23% -14.40% +13.64%
75th Percentile £54,394 £65,272 £78,750
90th Percentile £61,642 £68,750 £83,750
South London median annual salary £42,500 £53,500 £57,750
% change year-on-year -20.56% -7.36% +5.00%

ITIL
Job Vacancy Trend in Croydon

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Croydon.

ITIL job vacancy trend in Croydon

ITIL
Salary Trend in Croydon

Salary distribution trend for jobs in Croydon citing ITIL.

Salary distribution trend for jobs in Croydon citing ITIL

ITIL
Job Locations in Croydon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Croydon region over the 6 months to 8 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Coulsdon - 5 £35,500 -
ITIL
South London

ITIL
Co-Occurring Skills & Capabilities in Croydon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 5 (55.56%) Dynamics CRM
Cloud Services
1 5 (55.56%) Microsoft 365
1 5 (55.56%) Microsoft Copilot
Communications & Networking
1 4 (44.44%) Structured Cabling
Development Applications
1 5 (55.56%) JIRA
General
1 5 (55.56%) Social Skills
Job Titles
1 5 (55.56%) Help Desk Manager
1 5 (55.56%) IT Manager
2 4 (44.44%) Data Centre Engineer
3 2 (22.22%) Cabling Engineer
Miscellaneous
1 5 (55.56%) Onboarding
2 4 (44.44%) Data Centre
Processes & Methodologies
1 5 (55.56%) AI
1 5 (55.56%) Continuous Improvement
1 5 (55.56%) CRM
1 5 (55.56%) Customer Service
1 5 (55.56%) Problem-Solving
1 5 (55.56%) User Experience
2 4 (44.44%) Data Centre Operations
Qualifications
1 4 (44.44%) CCNA
1 4 (44.44%) Cisco Certification
1 4 (44.44%) ITIL Foundation Certificate
1 4 (44.44%) Network+ Certification
Quality Assurance & Compliance
1 9 (100.00%) SLA
Systems Management
1 5 (55.56%) Microsoft Intune
Vendors
1 5 (55.56%) Microsoft
2 4 (44.44%) Cisco