Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South London > Croydon
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 26 37 38
Rank change year-on-year +11 +1 +5
Permanent jobs citing Service Management 26 23 26
As % of all permanent IT jobs advertised in Croydon 7.43% 5.35% 6.50%
As % of the Processes & Methodologies category 8.58% 6.59% 7.65%
Number of salaries quoted 20 21 22
Croydon median annual salary £57,000 £45,000 £24,000
Median salary % change year-on-year +26.67% +87.50% -29.41%
10th Percentile £40,808 £24,000 £22,000
90th Percentile £75,250 £65,000 £59,750
South London median annual salary £55,000 £50,000 £35,000
% change year-on-year +10.00% +42.86% -17.65%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process or methodology skills.

All Process and Methodology Skills
Croydon
Permanent vacancies with a requirement for process or methodology skills 303 349 340
As % of all permanent IT jobs advertised in Croydon 86.57% 81.16% 85.00%
Number of salaries quoted 237 315 312
Croydon median annual salary £52,500 £50,000 £45,000
Median salary % change year-on-year +5.00% +11.11% +5.88%
10th Percentile £26,150 £25,950 £24,000
90th Percentile £77,250 £70,250 £60,000
South London median annual salary £47,500 £48,000 £45,000
% change year-on-year -1.04% +6.67% -

Service Management
Job Vacancy Trend in Croydon

Job postings citing Service Management as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Service Management in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Croydon.

Salary trend for Service Management in Croydon

Service Management
Salary Histogram in Croydon

The salary distribution of IT jobs citing Service Management in Croydon over the 6 months to 24 November 2017.

Salary histogram for Service Management in Croydon

For the 6 months to 24 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 14 (53.85%) ITIL
2 9 (34.62%) Service Delivery
3 7 (26.92%) ITSM
4 6 (23.08%) Stakeholder Management
4 6 (23.08%) Microsoft
4 6 (23.08%) Office 365
4 6 (23.08%) Line Management
5 5 (19.23%) Active Directory
5 5 (19.23%) Microsoft Office
5 5 (19.23%) Supplier Management
6 4 (15.38%) Release Management
6 4 (15.38%) Windows
6 4 (15.38%) ITIL Certification
6 4 (15.38%) Change Management
6 4 (15.38%) Analytical Skills
6 4 (15.38%) Presales
6 4 (15.38%) Service Design
7 3 (11.54%) Proactive Management
7 3 (11.54%) Application Rationalisation
7 3 (11.54%) Software Delivery
7 3 (11.54%) Data Centre
7 3 (11.54%) Mentoring
7 3 (11.54%) Coaching
7 3 (11.54%) Transition Management
7 3 (11.54%) Windows 7
7 3 (11.54%) Microsoft Azure
7 3 (11.54%) Skype for Business
7 3 (11.54%) Disaster Recovery
7 3 (11.54%) LiveLink
7 3 (11.54%) CheckPoint

Service Management
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) LiveLink
1 3 (11.54%) MS Exchange
1 3 (11.54%) SharePoint
1 3 (11.54%) Skype for Business
Applications
1 5 (19.23%) Microsoft Office
Cloud Services
1 6 (23.08%) Office 365
2 3 (11.54%) Microsoft Azure
3 1 (3.85%) GitHub
3 1 (3.85%) SaaS
Communications & Networking
1 3 (11.54%) Intranet
1 3 (11.54%) Network Security
Database & Business Intelligence
1 1 (3.85%) Big Data
1 1 (3.85%) Oracle Exadata
Development Applications
1 1 (3.85%) Cucumber
1 1 (3.85%) FitNesse
1 1 (3.85%) Hudson
1 1 (3.85%) Jenkins
1 1 (3.85%) JUnit
1 1 (3.85%) NUnit
1 1 (3.85%) Selenium
General
1 3 (11.54%) Finance
2 1 (3.85%) Legal
Job Titles
1 6 (23.08%) Service Manager
2 3 (11.54%) Analyst
2 3 (11.54%) Architect
2 3 (11.54%) Head of Applications
2 3 (11.54%) Release Manager
2 3 (11.54%) Senior Manager
2 3 (11.54%) Service Analyst
2 3 (11.54%) Service Desk Analyst
3 2 (7.69%) Consultant
3 2 (7.69%) Presales Consultant
3 2 (7.69%) Senior Service Manager
3 2 (7.69%) Service Architect
4 1 (3.85%) Applications Manager
4 1 (3.85%) Applications Support
4 1 (3.85%) Delivery Manager
4 1 (3.85%) Head of IT
4 1 (3.85%) Problem Manager
4 1 (3.85%) Senior Tester
4 1 (3.85%) Services Delivery Manager
4 1 (3.85%) Software Manager
Libraries, Frameworks & Software Standards
1 1 (3.85%) Apache CXF
1 1 (3.85%) REST
1 1 (3.85%) SOAP
1 1 (3.85%) Web Services
Miscellaneous
1 4 (15.38%) Analytical Skills
2 3 (11.54%) Data Centre
3 1 (3.85%) Management Information System
3 1 (3.85%) Mobile App
Operating Systems
1 4 (15.38%) Windows
2 3 (11.54%) Windows 7
Processes & Methodologies
1 14 (53.85%) ITIL
2 9 (34.62%) Service Delivery
3 7 (26.92%) ITSM
4 6 (23.08%) Line Management
4 6 (23.08%) Stakeholder Management
5 5 (19.23%) Supplier Management
6 4 (15.38%) Change Management
6 4 (15.38%) Presales
6 4 (15.38%) Release Management
6 4 (15.38%) Service Design
7 3 (11.54%) Agile Software Development
7 3 (11.54%) Application Rationalisation
7 3 (11.54%) Coaching
7 3 (11.54%) Disaster Recovery
7 3 (11.54%) Document Management
7 3 (11.54%) Mentoring
7 3 (11.54%) Proactive Management
7 3 (11.54%) Software Delivery
7 3 (11.54%) Transition Management
8 2 (7.69%) Scrum
Programming Languages
1 1 (3.85%) Java
Qualifications
1 4 (15.38%) ITIL Certification
2 3 (11.54%) Degree
2 3 (11.54%) Security Cleared
3 2 (7.69%) SC Cleared
4 1 (3.85%) DV Cleared
4 1 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (3.85%) QA
System Software
1 5 (19.23%) Active Directory
Vendors
1 6 (23.08%) Microsoft
2 3 (11.54%) CheckPoint
3 2 (7.69%) Cisco
3 2 (7.69%) ServiceNow
3 2 (7.69%) VMware
4 1 (3.85%) Oracle