The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
London / Croydon
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 30 32 33
Rank change year-on-year +2 +1  
Permanent jobs citing Service Management 8 9 6
As % of all permanent IT jobs advertised in Croydon 4.40% 3.60% 3.17%
As % of the Processes & Methodologies category 5.13% 4.05% 4.05%
Number of salaries quoted 2 13 6
Median salary £50,000 £27,500 £35,750
Median salary % change year-on-year +81.81% -23.07%  
90% offered a salary of more than £47,500 £21,600 £28,500
10% offered a salary of more than £52,500 £57,500 £48,125
UK excluding London median salary £42,500 £43,000 £44,000
% change year-on-year -1.16% -2.27%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process and methodology skills.

Process & Methodology Skills
Croydon
Permanent job vacancies with a requirement for process and methodology skills 156 222 148
As % of all permanent IT job vacancies advertised in Croydon 85.71% 88.80% 78.31%
Number of salaries quoted 433 834 407
Median salary £55,000 £50,000 £45,000
Median salary % change year-on-year +10.00% +11.11%  
90% offered a salary of more than £36,000 £32,500 £27,500
10% offered a salary of more than £75,000 £65,000 £63,750
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Croydon

Job postings citing Service Management as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Service Management in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Croydon.

Salary trend for Service Management in Croydon

For the 6 months to 28 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 17 (77.27%) ITIL
2 13 (59.09%) ITSM
3 10 (45.45%) Microsoft Office
4 9 (40.91%) Windows
5 8 (36.36%) MS Exchange
5 8 (36.36%) Microsoft
5 8 (36.36%) Active Directory
5 8 (36.36%) Windows 7
5 8 (36.36%) Skype for Business
6 7 (31.82%) Continuous Improvement
6 7 (31.82%) ServiceNow
7 6 (27.27%) Analytical Skills
8 5 (22.73%) Performance Metrics
8 5 (22.73%) ITIL Foundation Certificate
8 5 (22.73%) Service Design
8 5 (22.73%) SLA
8 5 (22.73%) Service Delivery
8 5 (22.73%) GAP Analysis
8 5 (22.73%) Finance
9 4 (18.18%) Microsoft Excel
9 4 (18.18%) ITIL Certification
9 4 (18.18%) Asset Management
9 4 (18.18%) Data Analysis
9 4 (18.18%) Power BI
9 4 (18.18%) Process Improvement
10 3 (13.64%) Stakeholder Management
10 3 (13.64%) Agile Software Development
10 3 (13.64%) QA
11 2 (9.09%) Project Management
11 2 (9.09%) SOAP

Service Management
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (36.36%) MS Exchange
1 8 (36.36%) Skype for Business
Applications
1 10 (45.45%) Microsoft Office
2 4 (18.18%) Microsoft Excel
Cloud Services
1 1 (4.55%) GitHub
1 1 (4.55%) SaaS
Database & Business Intelligence
1 4 (18.18%) Power BI
2 2 (9.09%) Big Data
Development Applications
1 2 (9.09%) FitNesse
1 2 (9.09%) JUnit
1 2 (9.09%) NUnit
1 2 (9.09%) Selenium
2 1 (4.55%) Cucumber
2 1 (4.55%) Hudson
2 1 (4.55%) Jenkins
General
1 5 (22.73%) Finance
2 2 (9.09%) Legal
Job Titles
1 15 (68.18%) Analyst
2 11 (50.00%) Service Analyst
3 8 (36.36%) Service Desk Analyst
4 5 (22.73%) Process Analyst
4 5 (22.73%) Report Analyst
5 4 (18.18%) IT Analyst
6 3 (13.64%) Architect
7 2 (9.09%) Applications Support
7 2 (9.09%) Data Analyst
7 2 (9.09%) IT Manager
7 2 (9.09%) IT Services Manager
7 2 (9.09%) Service Architect
7 2 (9.09%) Service Manager
8 1 (4.55%) Automation Test Analyst
8 1 (4.55%) Automation Tester
8 1 (4.55%) Enterprise Architect
8 1 (4.55%) Financial Analyst
8 1 (4.55%) Lead Tester
8 1 (4.55%) Selenium Test Analyst
8 1 (4.55%) Web Test Analyst
Libraries, Frameworks & Software Standards
1 2 (9.09%) Apache CXF
1 2 (9.09%) REST
1 2 (9.09%) SOAP
1 2 (9.09%) Web Services
Miscellaneous
1 6 (27.27%) Analytical Skills
2 1 (4.55%) Management Information System
2 1 (4.55%) Mobile App
Operating Systems
1 9 (40.91%) Windows
2 8 (36.36%) Windows 7
Processes & Methodologies
1 17 (77.27%) ITIL
2 13 (59.09%) ITSM
3 7 (31.82%) Continuous Improvement
4 5 (22.73%) GAP Analysis
4 5 (22.73%) Performance Metrics
4 5 (22.73%) Service Delivery
4 5 (22.73%) Service Design
5 4 (18.18%) Asset Management
5 4 (18.18%) Data Analysis
5 4 (18.18%) Process Improvement
6 3 (13.64%) Agile Software Development
6 3 (13.64%) Stakeholder Management
7 2 (9.09%) Business Analysis
7 2 (9.09%) Data Protection
7 2 (9.09%) IT Governance
7 2 (9.09%) Problem Management
7 2 (9.09%) Project Management
7 2 (9.09%) Refactoring
7 2 (9.09%) Release Management
7 2 (9.09%) TDD
Programming Languages
1 2 (9.09%) Java
Qualifications
1 5 (22.73%) ITIL Foundation Certificate
2 4 (18.18%) ITIL Certification
Quality Assurance & Compliance
1 5 (22.73%) SLA
2 3 (13.64%) QA
System Software
1 8 (36.36%) Active Directory
Vendors
1 8 (36.36%) Microsoft
2 7 (31.82%) ServiceNow
Croydon, Surrey
Experis Ltd
Salary: £39333.00 - £45232.00 per annum
Posted: 5 days ago