Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Service Management
South London > Croydon
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 33 33 26
Rank change year-on-year 0 -7 +15
Permanent jobs citing Service Management 17 25 44
As % of all permanent IT jobs advertised in Croydon 4.20% 6.68% 9.02%
As % of the Processes & Methodologies category 4.91% 8.36% 11.06%
Number of salaries quoted 14 21 39
Croydon median annual salary £59,000 £45,000 £25,000
Median salary % change year-on-year +31.11% +80.00% +4.17%
10th Percentile £40,592 £25,750 £22,000
90th Percentile £77,500 £65,000 £51,500
South London median annual salary £55,000 £42,500 £37,500
% change year-on-year +29.41% +13.33% -11.71%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process or methodology skills.

All Process and Methodology Skills
Croydon
Permanent vacancies with a requirement for process or methodology skills 346 299 398
As % of all permanent IT jobs advertised in Croydon 85.43% 79.95% 81.56%
Number of salaries quoted 263 266 361
Croydon median annual salary £53,228 £50,000 £45,000
Median salary % change year-on-year +6.46% +11.11% -
10th Percentile £26,350 £28,596 £24,000
90th Percentile £77,250 £68,750 £62,500
South London median annual salary £48,450 £47,500 £45,000
% change year-on-year +2.00% +5.56% -

Service Management
Job Vacancy Trend in Croydon

Job postings citing Service Management as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Service Management in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Croydon.

Salary trend for Service Management in Croydon

Service Management
Salary Histogram in Croydon

The salary distribution of IT jobs citing Service Management in Croydon over the 6 months to 22 February 2018.

Salary histogram for Service Management in Croydon

For the 6 months to 22 February 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Croydon region with a requirement for Service Management.

1 11 (64.71%) ITIL
2 8 (47.06%) Service Delivery
3 7 (41.18%) Change Management
4 6 (35.29%) Supplier Management
5 5 (29.41%) ITSM
5 5 (29.41%) ITIL Certification
5 5 (29.41%) Office 365
5 5 (29.41%) Line Management
6 4 (23.53%) Degree
6 4 (23.53%) Intranet
6 4 (23.53%) SharePoint
6 4 (23.53%) LiveLink
6 4 (23.53%) Document Management
6 4 (23.53%) Analytical Skills
6 4 (23.53%) Software Delivery
6 4 (23.53%) Application Rationalisation
6 4 (23.53%) Proactive Management
7 3 (17.65%) Service Design
7 3 (17.65%) Finance
7 3 (17.65%) Stakeholder Management
7 3 (17.65%) Security Cleared
7 3 (17.65%) Network Security
7 3 (17.65%) Data Centre
7 3 (17.65%) Transition Management
8 2 (11.76%) ServiceNow
8 2 (11.76%) SC Cleared
8 2 (11.76%) SEO
8 2 (11.76%) Problem Management
8 2 (11.76%) Microsoft
8 2 (11.76%) Agile Software Development

Service Management
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) LiveLink
1 4 (23.53%) SharePoint
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) Exchange Server 2013
2 1 (5.88%) IIS
2 1 (5.88%) MS Exchange
Applications
1 1 (5.88%) Microsoft Office
Cloud Services
1 5 (29.41%) Office 365
2 1 (5.88%) Microsoft Azure
Communications & Networking
1 4 (23.53%) Intranet
2 3 (17.65%) Network Security
3 1 (5.88%) DHCP
3 1 (5.88%) DNS
3 1 (5.88%) TCP/IP
3 1 (5.88%) VoIP
Database & Business Intelligence
1 1 (5.88%) Oracle Exadata
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server 2008
1 1 (5.88%) SQL Server 2012
General
1 3 (17.65%) Finance
Job Titles
1 4 (23.53%) Service Manager
2 3 (17.65%) Architect
2 3 (17.65%) Head of Applications
3 2 (11.76%) Head of IT
3 2 (11.76%) SEO Manager
3 2 (11.76%) Service Architect
4 1 (5.88%) Incident Manager
4 1 (5.88%) Problem Manager
4 1 (5.88%) Senior Manager
4 1 (5.88%) Senior Problem Manager
4 1 (5.88%) Senior SEO Manager
4 1 (5.88%) Service Design Manager
4 1 (5.88%) Service Transition Manager
4 1 (5.88%) Technical Architect
4 1 (5.88%) Transition Manager
Miscellaneous
1 4 (23.53%) Analytical Skills
2 3 (17.65%) Data Centre
3 1 (5.88%) Management Information System
Operating Systems
1 1 (5.88%) Windows
1 1 (5.88%) Windows 10
1 1 (5.88%) Windows 7
1 1 (5.88%) Windows 8
1 1 (5.88%) Windows Server
1 1 (5.88%) Windows Server 2008
1 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 11 (64.71%) ITIL
2 8 (47.06%) Service Delivery
3 7 (41.18%) Change Management
4 6 (35.29%) Supplier Management
5 5 (29.41%) ITSM
5 5 (29.41%) Line Management
6 4 (23.53%) Application Rationalisation
6 4 (23.53%) Document Management
6 4 (23.53%) Proactive Management
6 4 (23.53%) Software Delivery
7 3 (17.65%) Service Design
7 3 (17.65%) Stakeholder Management
7 3 (17.65%) Transition Management
8 2 (11.76%) Agile Software Development
8 2 (11.76%) Incident Management
8 2 (11.76%) Presales
8 2 (11.76%) Problem Management
8 2 (11.76%) SEO
9 1 (5.88%) SDLC
9 1 (5.88%) SFIA
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) ITIL Certification
2 4 (23.53%) Degree
3 3 (17.65%) Security Cleared
4 2 (11.76%) SC Cleared
5 1 (5.88%) DV Cleared
Quality Assurance & Compliance
1 1 (5.88%) COBIT
1 1 (5.88%) Data Quality
System Software
1 1 (5.88%) Active Directory
1 1 (5.88%) Hyper-V
1 1 (5.88%) VMware Infrastructure
Vendors
1 2 (11.76%) Microsoft
1 2 (11.76%) ServiceNow
2 1 (5.88%) Oracle
2 1 (5.88%) VMware