The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Management
London / Croydon
Rank 20 25 25
Rank change year-on-year +5 0  
Permanent jobs citing Service Management 14 19 9
As % of all permanent IT jobs advertised in Croydon 7.91% 7.54% 5.33%
As % of the Processes & Methodologies category 9.46% 9.55% 7.32%
Number of salaries quoted 7 17 9
Median salary £27,500 £28,000 £24,000
Median salary % change year-on-year -1.78% +16.66%  
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process and methodology skills.

Process & Methodology Skills
Croydon
Permanent job vacancies with a requirement for process and methodology skills 148 199 123
As % of all permanent IT job vacancies advertised in Croydon 83.62% 78.97% 72.78%
Number of salaries quoted 119 165 103
Median salary £50,000 £55,000 £45,000
Median salary % change year-on-year -9.09% +22.22%  
90% offered a salary of more than £26,500 £27,700 £26,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Croydon.

Salary trend for Service Management in Croydon

Service Management
Salary Histogram in Croydon

The salary distribution of IT jobs citing Service Management in Croydon over the 3 months to 27 March 2017.

Salary histogram for Service Management in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 27 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 21 (87.50%) ITIL
2 13 (54.17%) ITSM
3 10 (41.67%) Service Delivery
4 9 (37.50%) ServiceNow
5 8 (33.33%) ITIL Foundation Certificate
6 7 (29.17%) Service Design
6 7 (29.17%) ITIL Certification
6 7 (29.17%) MS Excel
6 7 (29.17%) Asset Management
7 6 (25.00%) SLA
8 5 (20.83%) Microsoft
8 5 (20.83%) Windows
8 5 (20.83%) Finance
8 5 (20.83%) GAP Analysis
8 5 (20.83%) Analytical Skills
8 5 (20.83%) Performance Metrics
8 5 (20.83%) Continuous Improvement
9 4 (16.67%) Process Improvement
9 4 (16.67%) SC Cleared
9 4 (16.67%) Security Cleared
9 4 (16.67%) Windows 7
9 4 (16.67%) Skype for Business
9 4 (16.67%) Software Licensing
9 4 (16.67%) Power BI
9 4 (16.67%) Data Analysis
9 4 (16.67%) Stakeholder Management
9 4 (16.67%) Disaster Recovery
9 4 (16.67%) MS Office
9 4 (16.67%) MS Exchange
9 4 (16.67%) Active Directory

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) MS Exchange
1 4 (16.67%) Skype for Business
2 1 (4.17%) CMS
Applications
1 7 (29.17%) MS Excel
2 4 (16.67%) MS Office
3 1 (4.17%) MS PowerPoint
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 1 (4.17%) BGP
1 1 (4.17%) Cisco ASA
1 1 (4.17%) EIGRP
1 1 (4.17%) LAN
1 1 (4.17%) MPLS
1 1 (4.17%) OSPF
1 1 (4.17%) PABX
1 1 (4.17%) VPN
1 1 (4.17%) WAN
Database & Business Intelligence
1 4 (16.67%) Power BI
General
1 5 (20.83%) Finance
2 1 (4.17%) Marketing
2 1 (4.17%) Telecoms
Job Titles
1 10 (41.67%) Analyst
2 6 (25.00%) Service Manager
3 5 (20.83%) Process Analyst
3 5 (20.83%) Report Analyst
3 5 (20.83%) Service Analyst
4 4 (16.67%) IT Analyst
4 4 (16.67%) Service Desk Analyst
5 3 (12.50%) Architect
5 3 (12.50%) IT Manager
6 2 (8.33%) Data Analyst
6 2 (8.33%) IT Services Manager
6 2 (8.33%) Senior Manager
6 2 (8.33%) Senior Service Manager
6 2 (8.33%) Service Architect
7 1 (4.17%) Excel Analyst
7 1 (4.17%) Infrastructure Support
7 1 (4.17%) ITIL Service Delivery Manager
7 1 (4.17%) ITIL Service Manager
7 1 (4.17%) Service Support Manager
7 1 (4.17%) Technical Delivery Manager
Miscellaneous
1 5 (20.83%) Analytical Skills
2 1 (4.17%) Data Centre
2 1 (4.17%) Management Information System
2 1 (4.17%) Virtual Team
Operating Systems
1 5 (20.83%) Windows
2 4 (16.67%) Windows 7
Processes & Methodologies
1 21 (87.50%) ITIL
2 13 (54.17%) ITSM
3 10 (41.67%) Service Delivery
4 7 (29.17%) Asset Management
4 7 (29.17%) Service Design
5 5 (20.83%) Continuous Improvement
5 5 (20.83%) GAP Analysis
5 5 (20.83%) Performance Metrics
6 4 (16.67%) Data Analysis
6 4 (16.67%) Disaster Recovery
6 4 (16.67%) Process Improvement
6 4 (16.67%) Software Licensing
6 4 (16.67%) Stakeholder Management
7 3 (12.50%) Internal Audit
7 3 (12.50%) Line Management
7 3 (12.50%) Software Asset Management
7 3 (12.50%) Supplier Management
8 2 (8.33%) Agile Software Development
8 2 (8.33%) Change Management
8 2 (8.33%) ITIL V3
Qualifications
1 8 (33.33%) ITIL Foundation Certificate
2 7 (29.17%) ITIL Certification
3 4 (16.67%) SC Cleared
3 4 (16.67%) Security Cleared
4 1 (4.17%) CCIE
4 1 (4.17%) CCNP
4 1 (4.17%) Cisco Certification
Quality Assurance & Compliance
1 6 (25.00%) SLA
2 1 (4.17%) QA
System Software
1 4 (16.67%) Active Directory
Vendors
1 9 (37.50%) ServiceNow
2 5 (20.83%) Microsoft
3 1 (4.17%) Adobe
3 1 (4.17%) Autodesk
3 1 (4.17%) CheckPoint
3 1 (4.17%) Cisco
3 1 (4.17%) Citrix
3 1 (4.17%) Fortinet
3 1 (4.17%) IBM
3 1 (4.17%) Juniper
3 1 (4.17%) Oracle
3 1 (4.17%) Snow
3 1 (4.17%) VMware