Period
to 12 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 12 November 2018 with a comparison to the same period in the previous 2 years.

Service Management
South London > Croydon
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 52 23 39
Rank change year-on-year -29 +16 +2
Permanent jobs citing Service Management 13 29 23
As % of all permanent IT jobs advertised in Croydon 2.38% 8.41% 5.11%
As % of the Processes & Methodologies category 2.61% 9.48% 6.10%
Number of salaries quoted 11 21 25
Croydon median annual salary £56,500 £57,000 £55,000
Median salary % change year-on-year -0.88% +3.64% +129.17%
10th Percentile £34,100 £40,808 £24,900
90th Percentile £71,879 £75,000 £64,500
South London median annual salary £45,000 £55,000 £52,500
% change year-on-year -18.18% +4.76% +40.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process or methodology skills.

All Process and Methodology Skills
Croydon
Permanent vacancies with a requirement for process or methodology skills 498 306 377
As % of all permanent IT jobs advertised in Croydon 91.04% 88.70% 83.78%
Number of salaries quoted 400 239 342
Croydon median annual salary £50,000 £55,000 £50,000
Median salary % change year-on-year -9.09% +10.00% +11.11%
10th Percentile £26,250 £26,400 £26,450
90th Percentile £82,625 £77,250 £67,500
South London median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Management
Job Vacancy Trend in Croydon

Job postings citing Service Management as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Service Management in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Croydon.

Salary trend for Service Management in Croydon

Service Management
Salary Histogram in Croydon

The salary distribution of IT jobs citing Service Management in Croydon over the 6 months to 12 November 2018.

Salary histogram for Service Management in Croydon

For the 6 months to 12 November 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Croydon region with a requirement for Service Management.

1 13 (100.00%) ITIL
2 7 (53.85%) ITIL V3
3 6 (46.15%) SC Cleared
3 6 (46.15%) Security Cleared
4 4 (30.77%) Service Design
4 4 (30.77%) Microsoft
4 4 (30.77%) Microsoft Excel
4 4 (30.77%) Microsoft Office
4 4 (30.77%) ITSM
4 4 (30.77%) Stakeholder Management
4 4 (30.77%) Problem-Solving
5 3 (23.08%) SEO
5 3 (23.08%) Agile Software Development
5 3 (23.08%) Service Delivery
5 3 (23.08%) PRINCE2
5 3 (23.08%) ITIL Foundation Certificate
5 3 (23.08%) Analytical Skills
5 3 (23.08%) Incident Management
5 3 (23.08%) Problem Management
5 3 (23.08%) Process Improvement
5 3 (23.08%) Data Quality
6 2 (15.38%) Office 365
6 2 (15.38%) ITIL V2
6 2 (15.38%) Microsoft PowerPoint
6 2 (15.38%) Stakeholder Engagement
6 2 (15.38%) Windows 10
6 2 (15.38%) ServiceNow
6 2 (15.38%) Digital Transformation Programme
6 2 (15.38%) Windows
6 2 (15.38%) C

Service Management
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (30.77%) Microsoft Excel
1 4 (30.77%) Microsoft Office
2 2 (15.38%) Microsoft PowerPoint
2 2 (15.38%) Microsoft Project
Cloud Services
1 2 (15.38%) Office 365
General
1 2 (15.38%) Finance
2 1 (7.69%) Local Government
2 1 (7.69%) Retail
Job Titles
1 4 (30.77%) Service Manager
2 3 (23.08%) Architect
2 3 (23.08%) Incident Manager
2 3 (23.08%) SEO Manager
2 3 (23.08%) Service Architect
3 2 (15.38%) Desktop Engineer
3 2 (15.38%) Desktop Support
3 2 (15.38%) Desktop Support Engineer
3 2 (15.38%) Support Engineer
4 1 (7.69%) Applications Manager
4 1 (7.69%) Delivery Manager
4 1 (7.69%) Digital Delivery Manager
4 1 (7.69%) Senior Delivery Manager
4 1 (7.69%) Senior Manager
4 1 (7.69%) Senior Service Manager
4 1 (7.69%) Service Design Manager
4 1 (7.69%) Service Transition Manager
4 1 (7.69%) Transition Manager
Miscellaneous
1 3 (23.08%) Analytical Skills
2 1 (7.69%) User Experience
Operating Systems
1 2 (15.38%) Windows
1 2 (15.38%) Windows 10
Processes & Methodologies
1 13 (100.00%) ITIL
2 7 (53.85%) ITIL V3
3 4 (30.77%) ITSM
3 4 (30.77%) Problem-Solving
3 4 (30.77%) Service Design
3 4 (30.77%) Stakeholder Management
4 3 (23.08%) Agile Software Development
4 3 (23.08%) Incident Management
4 3 (23.08%) PRINCE2
4 3 (23.08%) Problem Management
4 3 (23.08%) Process Improvement
4 3 (23.08%) SEO
4 3 (23.08%) Service Delivery
5 2 (15.38%) Asset Management
5 2 (15.38%) Digital Transformation Programme
5 2 (15.38%) ITIL V2
5 2 (15.38%) Project Management
5 2 (15.38%) Stakeholder Engagement
6 1 (7.69%) Scrum
6 1 (7.69%) Supplier Management
Programming Languages
1 2 (15.38%) C
Qualifications
1 6 (46.15%) SC Cleared
1 6 (46.15%) Security Cleared
2 3 (23.08%) ITIL Foundation Certificate
3 1 (7.69%) ISEB
3 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 3 (23.08%) Data Quality
2 2 (15.38%) SLA
System Software
1 2 (15.38%) Active Directory
Vendors
1 4 (30.77%) Microsoft
2 2 (15.38%) ServiceNow