The following table provides summary statistics for contract job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
London / Croydon
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 38 39 24
Rank change year-on-year +1 -15  
Contract jobs citing Service Management 6 1 7
As % of all contract IT jobs advertised in Croydon 3.06% 0.42% 4.96%
As % of the Processes & Methodologies category 3.30% 0.46% 5.34%
Number of daily rates quoted 0 0 6
Median daily rate - - £338
UK excluding London median daily rate £400 £404 £375
% change year-on-year -0.99% +7.74%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Croydon with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Croydon
Contract job vacancies with a requirement for process and methodology skills 182 216 131
As % of all contract IT job vacancies advertised in Croydon 92.86% 90.00% 92.91%
Number of daily rates quoted 96 147 91
Median daily rate £488 £425 £400
Median daily rate % change year-on-year +14.70% +6.25%  
90% offered a daily rate of more than £398 £325 £250
10% offered a daily rate of more than £550 £550 £522
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.57%  
Number of hourly rates quoted 0 5 3
Median hourly rate - £21.00 £27.78
Median hourly rate % change year-on-year - -24.40%  
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Service Management
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Croydon

Service Management
Contractor Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Croydon.

Contractor daily rate trend for Service Management in Croydon

Service Management
Contractor Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Croydon.

Contractor hourly rate trend for Service Management in Croydon

For the 6 months to 23 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Croydon region with a requirement for Service Management.

1 10 (90.91%) Scrum
1 10 (90.91%) Agile Software Development
2 9 (81.82%) SC Cleared
2 9 (81.82%) Security Cleared
3 8 (72.73%) Amazon AWS
3 8 (72.73%) Confluence
3 8 (72.73%) Puppet
3 8 (72.73%) Continuous Integration
3 8 (72.73%) Git (software)
3 8 (72.73%) ZABBIX
3 8 (72.73%) vCloud
3 8 (72.73%) Jenkins
3 8 (72.73%) DevOps
3 8 (72.73%) Coaching
3 8 (72.73%) JIRA
3 8 (72.73%) VMware
3 8 (72.73%) Stakeholder Management
3 8 (72.73%) PostgreSQL
3 8 (72.73%) Configuration Management
3 8 (72.73%) Linux
3 8 (72.73%) DNS
3 8 (72.73%) Continuous Delivery
3 8 (72.73%) Sonatype Nexus
4 7 (63.64%) Elastic Stack
4 7 (63.64%) Terraform
4 7 (63.64%) Sonatype
4 7 (63.64%) Rancher
4 7 (63.64%) Sysdig
4 7 (63.64%) Linux Command Line
4 7 (63.64%) Docker Swarm

Service Management
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (72.73%) Confluence
2 7 (63.64%) Apache
2 7 (63.64%) Elasticsearch
3 4 (36.36%) Tomcat
Cloud Services
1 8 (72.73%) Amazon AWS
2 7 (63.64%) Amazon CloudWatch
2 7 (63.64%) Amazon EC2
2 7 (63.64%) Amazon ELB
2 7 (63.64%) Amazon S3
2 7 (63.64%) Virtual Private Cloud
Communications & Networking
1 8 (72.73%) DNS
2 7 (63.64%) HTTP
2 7 (63.64%) OpenLDAP
2 7 (63.64%) OpenVPN
2 7 (63.64%) SSH
3 1 (9.09%) Cisco Nexus
3 1 (9.09%) Firewall
3 1 (9.09%) LDAP
3 1 (9.09%) Reverse Proxy
3 1 (9.09%) SSL
3 1 (9.09%) VPN
Database & Business Intelligence
1 8 (72.73%) PostgreSQL
2 7 (63.64%) Amazon RDS
3 1 (9.09%) Oracle Database
3 1 (9.09%) Oracle Database 11g
Development Applications
1 8 (72.73%) Git (software)
1 8 (72.73%) Jenkins
1 8 (72.73%) JIRA
1 8 (72.73%) Sonatype Nexus
2 7 (63.64%) Ant
2 7 (63.64%) Bitbucket
2 7 (63.64%) JUnit
2 7 (63.64%) Liquibase
2 7 (63.64%) Maven
2 7 (63.64%) SonarQube
3 1 (9.09%) Vagrant
General
1 1 (9.09%) Finance
Job Titles
1 8 (72.73%) DevOps Engineer
2 6 (54.55%) AWS DevOps
2 6 (54.55%) AWS DevOps Engineer
2 6 (54.55%) AWS Engineer
3 2 (18.18%) Project Manager
4 1 (9.09%) Incident Manager
4 1 (9.09%) Network Engineer
4 1 (9.09%) SC Cleared Project Manager
Libraries, Frameworks & Software Standards
1 7 (63.64%) Elastic Stack
1 7 (63.64%) MCollective
1 7 (63.64%) REST
2 1 (9.09%) Software Packaging
Miscellaneous
1 7 (63.64%) Linux Command Line
2 2 (18.18%) Analytical Skills
Operating Systems
1 8 (72.73%) Linux
2 7 (63.64%) CentOS
3 1 (9.09%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (90.91%) Agile Software Development
1 10 (90.91%) Scrum
2 8 (72.73%) Coaching
2 8 (72.73%) Configuration Management
2 8 (72.73%) Continuous Delivery
2 8 (72.73%) Continuous Integration
2 8 (72.73%) DevOps
2 8 (72.73%) Stakeholder Management
3 7 (63.64%) Load Balancing
4 3 (27.27%) ITIL
5 2 (18.18%) Agile Project Management
5 2 (18.18%) People Management
5 2 (18.18%) PRINCE2
5 2 (18.18%) Project Management
6 1 (9.09%) Disaster Recovery
Programming Languages
1 7 (63.64%) Bash Shell
1 7 (63.64%) Groovy
1 7 (63.64%) Java
Qualifications
1 9 (81.82%) SC Cleared
1 9 (81.82%) Security Cleared
2 3 (27.27%) DV Cleared
3 2 (18.18%) ITIL Certification
4 1 (9.09%) BPSS Clearance
Quality Assurance & Compliance
1 1 (9.09%) PMO
1 1 (9.09%) QA
System Software
1 8 (72.73%) vCloud
2 7 (63.64%) Docker
2 7 (63.64%) Postfix
2 7 (63.64%) Squid
2 7 (63.64%) Virtual Machines
3 1 (9.09%) VMware ESXi
Systems Management
1 8 (72.73%) Puppet
1 8 (72.73%) ZABBIX
2 7 (63.64%) Ansible
2 7 (63.64%) Docker Swarm
2 7 (63.64%) Kibana
2 7 (63.64%) Kubernetes
2 7 (63.64%) logstash
2 7 (63.64%) Rancher
2 7 (63.64%) Rsyslog
2 7 (63.64%) Sysdig
2 7 (63.64%) Terraform
3 1 (9.09%) FortiGate
3 1 (9.09%) Forum Sentry
Vendors
1 8 (72.73%) VMware
2 7 (63.64%) Sonatype
3 1 (9.09%) AlienVault
3 1 (9.09%) Atlassian
3 1 (9.09%) Cisco
3 1 (9.09%) Juniper
3 1 (9.09%) Oracle
3 1 (9.09%) Palo Alto