The following table provides summary statistics for contract job vacancies advertised in Croydon with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Management
London / Croydon
Rank 24 16 17
Rank change year-on-year -8 +1  
Contract jobs citing Service Management 5 22 6
As % of all contract IT jobs advertised in Croydon 2.84% 8.06% 5.17%
As % of the Processes & Methodologies category 3.38% 8.87% 5.94%
Number of daily rates quoted 2 16 6
Median daily rate £438 £405 £400
Median daily rate % change year-on-year +8.02% +1.25%  
90% offered a daily rate of more than £388 £270 £375
10% offered a daily rate of more than £488 £481 £513
UK excluding London median daily rate £405 £400 £358
% change year-on-year +1.37% +11.74%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.90 £14.00 £14.38
% change year-on-year +13.57% -2.60%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Croydon with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Croydon
Contract job vacancies with a requirement for process and methodology skills 148 248 101
As % of all contract IT job vacancies advertised in Croydon 84.09% 90.84% 87.07%
Number of daily rates quoted 93 214 84
Median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% -  
90% offered a daily rate of more than £350 £323 £300
10% offered a daily rate of more than £640 £555 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 0 3 1
Median hourly rate - £21.00 £40.00
Median hourly rate % change year-on-year - -47.50%  
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Management
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Croydon

Service Management
Contractor Daily Rate Trend in Croydon

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Croydon.

Contractor daily rate trend for Service Management in Croydon

Service Management
Contractor Daily Rate Histogram in Croydon

The daily rate distribution of IT jobs citing Service Management in Croydon over the 3 months to 25 March 2017.

Contractor daily rate histogram for Service Management in Croydon

Service Management
Contractor Hourly Rate Trend in Croydon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in Croydon.

Contractor hourly rate trend for Service Management in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 25 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Croydon region with a requirement for Service Management.

1 25 (75.76%) Security Cleared
2 24 (72.73%) SC Cleared
3 22 (66.67%) Agile Software Development
4 18 (54.55%) Configuration Management
5 16 (48.48%) ITIL
6 15 (45.45%) Scrum
6 15 (45.45%) DevOps
7 14 (42.42%) VMware
8 13 (39.39%) Oracle
8 13 (39.39%) Linux
8 13 (39.39%) DNS
8 13 (39.39%) Continuous Integration
8 13 (39.39%) PostgreSQL
8 13 (39.39%) JIRA
8 13 (39.39%) Git (software)
8 13 (39.39%) ZABBIX
8 13 (39.39%) Confluence
8 13 (39.39%) Puppet
8 13 (39.39%) vCloud
8 13 (39.39%) Jenkins
8 13 (39.39%) Continuous Delivery
8 13 (39.39%) Sonatype Nexus
9 12 (36.36%) Software Packaging
9 12 (36.36%) Stakeholder Management
10 11 (33.33%) JUnit
10 11 (33.33%) Amazon AWS
11 10 (30.30%) OpenLDAP
11 10 (30.30%) Postfix
11 10 (30.30%) OpenVPN
11 10 (30.30%) SSH

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (39.39%) Confluence
2 10 (30.30%) Apache
2 10 (30.30%) Elasticsearch
3 7 (21.21%) nginx
4 2 (6.06%) CMS
5 1 (3.03%) Tomcat
Applications
1 9 (27.27%) HipChat
2 1 (3.03%) MS Excel
2 1 (3.03%) MS Project
Cloud Services
1 11 (33.33%) Amazon AWS
2 1 (3.03%) Amazon CloudWatch
2 1 (3.03%) Amazon EC2
2 1 (3.03%) Amazon ELB
2 1 (3.03%) Amazon S3
2 1 (3.03%) Office 365
2 1 (3.03%) Virtual Private Cloud
Communications & Networking
1 13 (39.39%) DNS
2 10 (30.30%) OpenLDAP
2 10 (30.30%) OpenVPN
2 10 (30.30%) Reverse Proxy
2 10 (30.30%) SSH
2 10 (30.30%) VPN
3 7 (21.21%) IPsec
4 3 (9.09%) Cisco Nexus
4 3 (9.09%) Firewall
4 3 (9.09%) LDAP
4 3 (9.09%) SSL
5 1 (3.03%) HTTP
Database & Business Intelligence
1 13 (39.39%) PostgreSQL
2 10 (30.30%) Oracle Database
2 10 (30.30%) Oracle Database 11g
3 9 (27.27%) Hadoop
4 1 (3.03%) Amazon RDS
4 1 (3.03%) Big Data
Development Applications
1 13 (39.39%) Git (software)
1 13 (39.39%) Jenkins
1 13 (39.39%) JIRA
1 13 (39.39%) Sonatype Nexus
2 11 (33.33%) JUnit
3 10 (30.30%) Ant
3 10 (30.30%) Liquibase
3 10 (30.30%) Maven
3 10 (30.30%) SonarQube
4 9 (27.27%) JIRA Agile
5 3 (9.09%) Bitbucket
5 3 (9.09%) Vagrant
6 1 (3.03%) FitNesse
6 1 (3.03%) NUnit
6 1 (3.03%) Selenium
General
1 2 (6.06%) Finance
2 1 (3.03%) Legal
2 1 (3.03%) Marketing
Job Titles
1 7 (21.21%) Consultant
2 6 (18.18%) DevOps Engineer
3 5 (15.15%) Service Manager
4 3 (9.09%) Network Engineer
5 2 (6.06%) Incident Manager
5 2 (6.06%) IT Manager
5 2 (6.06%) Project Manager
5 2 (6.06%) Release Manager
5 2 (6.06%) SC Cleared Network Engineer
6 1 (3.03%) 2nd Line Engineer
6 1 (3.03%) Architect
6 1 (3.03%) Asset and Configuration Manager
6 1 (3.03%) AWS DevOps
6 1 (3.03%) Change Manager
6 1 (3.03%) Deployment Manager
6 1 (3.03%) Developer
6 1 (3.03%) Java Developer
6 1 (3.03%) Programme Manager
6 1 (3.03%) Technical Manager
6 1 (3.03%) Technical Programme Manager
Libraries, Frameworks & Software Standards
1 12 (36.36%) Software Packaging
2 10 (30.30%) Elastic Stack
2 10 (30.30%) MCollective
3 2 (6.06%) REST
4 1 (3.03%) Apache CXF
4 1 (3.03%) SOAP
4 1 (3.03%) Web Services
Miscellaneous
1 2 (6.06%) Analytical Skills
2 1 (3.03%) CMDB
2 1 (3.03%) Linux Command Line
2 1 (3.03%) Taxonomies
2 1 (3.03%) User Experience
2 1 (3.03%) Virtual Team
Operating Systems
1 13 (39.39%) Linux
2 10 (30.30%) CentOS
3 7 (21.21%) RancherOS
3 7 (21.21%) VyOS
4 3 (9.09%) Red Hat Enterprise Linux
5 1 (3.03%) Windows
5 1 (3.03%) Windows XP
Processes & Methodologies
1 22 (66.67%) Agile Software Development
2 18 (54.55%) Configuration Management
3 16 (48.48%) ITIL
4 15 (45.45%) DevOps
4 15 (45.45%) Scrum
5 13 (39.39%) Continuous Delivery
5 13 (39.39%) Continuous Integration
6 12 (36.36%) Stakeholder Management
7 10 (30.30%) Workflow
8 9 (27.27%) Identity Management
9 6 (18.18%) Business Analysis
9 6 (18.18%) Coaching
10 4 (12.12%) Continuous Improvement
10 4 (12.12%) ITSM
10 4 (12.12%) Open Source
10 4 (12.12%) PRINCE2
10 4 (12.12%) Project Management
10 4 (12.12%) Service Delivery
10 4 (12.12%) Service Design
11 3 (9.09%) Problem Management
Programming Languages
1 9 (27.27%) Shell Script
2 2 (6.06%) Java
2 2 (6.06%) Ruby
3 1 (3.03%) Bash Shell
3 1 (3.03%) Groovy
Qualifications
1 25 (75.76%) Security Cleared
2 24 (72.73%) SC Cleared
3 7 (21.21%) ITIL Certification
4 5 (15.15%) DV Cleared
5 2 (6.06%) CTC Cleared
6 1 (3.03%) BPSS Clearance
6 1 (3.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (6.06%) QA
2 1 (3.03%) PMO
2 1 (3.03%) SLA
System Software
1 13 (39.39%) vCloud
2 10 (30.30%) Docker
2 10 (30.30%) Postfix
2 10 (30.30%) Squid
3 3 (9.09%) VMware ESXi
4 1 (3.03%) Active Directory
4 1 (3.03%) Virtual Machines
Systems Management
1 13 (39.39%) Puppet
1 13 (39.39%) ZABBIX
2 10 (30.30%) Ansible
2 10 (30.30%) Docker Swarm
2 10 (30.30%) Kibana
2 10 (30.30%) Kubernetes
2 10 (30.30%) logstash
2 10 (30.30%) Rancher
2 10 (30.30%) Terraform
3 7 (21.21%) Consul
3 7 (21.21%) HAProxy
3 7 (21.21%) Packer
4 3 (9.09%) FortiGate
4 3 (9.09%) Forum Sentry
5 1 (3.03%) Jamf Pro
5 1 (3.03%) Rsyslog
5 1 (3.03%) Sysdig
Vendors
1 14 (42.42%) VMware
2 13 (39.39%) Oracle
3 10 (30.30%) Sonatype
4 7 (21.21%) AppDynamics
4 7 (21.21%) Vyatta
5 5 (15.15%) Atlassian
5 5 (15.15%) ServiceNow
6 3 (9.09%) AlienVault
6 3 (9.09%) Cisco
6 3 (9.09%) Juniper
6 3 (9.09%) Palo Alto
7 2 (6.06%) Microsoft
8 1 (3.03%) Adobe
8 1 (3.03%) Autodesk
8 1 (3.03%) Cadence
8 1 (3.03%) IBM
8 1 (3.03%) LANDesk
8 1 (3.03%) Snow