2nd Line Support Jobs in Derby

Second Line Support
Derbyshire > Derby

The median Second Line Support salary in Derby is £27,500 per year, according to job vacancies posted during the 6 months leading to 22 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
22 May 2025		 Same period 2024 Same period 2023
Rank 12 48 48
Rank change year-on-year +36 0 -7
Permanent jobs requiring a 2nd Line Support 19 1 4
As % of all permanent jobs advertised in Derby 15.32% 0.21% 1.08%
As % of the Job Titles category 15.57% 0.22% 1.30%
Number of salaries quoted 19 0 4
10th Percentile - - £23,275
25th Percentile £26,250 - £25,188
Median annual salary (50th Percentile) £27,500 - £28,750
Median % change year-on-year - - +11.65%
75th Percentile £28,750 - £32,813
90th Percentile £31,000 - £33,375
Derbyshire median annual salary £27,500 £23,000 £28,750
% change year-on-year +19.57% -20.00% -

All Permanent IT Job Vacancies
Derby

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Derby. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Derby with a recognized job title 122 452 308
% of permanent jobs with a recognized job title 98.39% 93.58% 83.24%
Number of salaries quoted 103 325 207
10th Percentile £21,250 £26,000 £25,000
25th Percentile £26,250 £31,863 £30,500
Median annual salary (50th Percentile) £35,000 £45,000 £45,000
Median % change year-on-year -22.22% - +19.21%
75th Percentile £49,375 £55,000 £57,500
90th Percentile £66,500 £68,750 £66,000
Derbyshire median annual salary £38,000 £44,000 £45,000
% change year-on-year -13.64% -2.22% +9.76%

2nd Line Support
Job Vacancy Trend in Derby

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Derby.

Job vacancy trend for 2nd Line Support in Derby

2nd Line Support
Salary Trend in Derby

3-month moving average salary quoted in jobs citing 2nd Line Support in Derby.

Salary trend for 2nd Line Support in Derby

2nd Line Support Skill Set
Top 18 Co-occurring Skills and Capabilities in Derby

For the 6 months to 22 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Derby region featuring 2nd Line Support in the job title.

1 19 (100.00%) Microsoft
1 19 (100.00%) Active Directory
1 19 (100.00%) Windows
1 19 (100.00%) Microsoft 365
1 19 (100.00%) Social Skills
2 16 (84.21%) Customer Service
2 16 (84.21%) Problem-Solving
2 16 (84.21%) Cybersecurity
2 16 (84.21%) Cisco
2 16 (84.21%) Mac OS
3 3 (15.79%) Windows 7
3 3 (15.79%) EPoS
3 3 (15.79%) Wi-Fi
3 3 (15.79%) Analytical Skills
3 3 (15.79%) Driving Licence
3 3 (15.79%) Windows 10
3 3 (15.79%) Organisational Skills
3 3 (15.79%) Microsoft Office

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Derby by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (15.79%) Microsoft Office
Cloud Services
1 19 (100.00%) Microsoft 365
Communications & Networking
1 3 (15.79%) Wi-Fi
General
1 19 (100.00%) Social Skills
2 3 (15.79%) Analytical Skills
2 3 (15.79%) Organisational Skills
Miscellaneous
1 3 (15.79%) Driving Licence
1 3 (15.79%) EPoS
Operating Systems
1 19 (100.00%) Windows
2 16 (84.21%) Mac OS
3 3 (15.79%) Windows 10
3 3 (15.79%) Windows 7
Processes & Methodologies
1 16 (84.21%) Customer Service
1 16 (84.21%) Cybersecurity
1 16 (84.21%) Problem-Solving
System Software
1 19 (100.00%) Active Directory
Vendors
1 19 (100.00%) Microsoft
2 16 (84.21%) Cisco
2 2nd Line Support jobs in Derbyshire