2nd Line Support Jobs in Derbyshire

Second Line Support
East Midlands > Derbyshire

The median Second Line Support salary in Derbyshire is £27,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 31 59 71
Rank change year-on-year +28 +12 -27
Permanent jobs requiring a 2nd Line Support 23 5 4
As % of all permanent jobs advertised in Derbyshire 6.85% 0.62% 0.64%
As % of the Job Titles category 7.47% 0.67% 0.78%
Number of salaries quoted 23 4 4
10th Percentile - - £23,275
25th Percentile £26,250 - £25,188
Median annual salary (50th Percentile) £27,500 £23,000 £28,750
Median % change year-on-year +19.57% -20.00% -
75th Percentile £31,000 - £32,813
90th Percentile £51,000 - £33,375
East Midlands median annual salary £31,500 £29,500 £30,000
% change year-on-year +6.78% -1.67% +15.38%

All Permanent IT Job Vacancies
Derbyshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Derbyshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Derbyshire with a recognized job title 308 749 512
% of permanent jobs with a recognized job title 91.67% 93.04% 81.79%
Number of salaries quoted 179 554 297
10th Percentile £25,625 £24,000 £25,600
25th Percentile £26,250 £30,500 £32,500
Median annual salary (50th Percentile) £40,000 £44,500 £45,000
Median % change year-on-year -10.11% -1.11% +13.92%
75th Percentile £51,000 £54,688 £57,500
90th Percentile £65,000 £68,000 £66,000
East Midlands median annual salary £45,000 £42,500 £50,000
% change year-on-year +5.88% -15.00% +5.26%

2nd Line Support
Job Vacancy Trend in Derbyshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Derbyshire.

Job vacancy trend for 2nd Line Support in Derbyshire

2nd Line Support
Salary Trend in Derbyshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Derbyshire.

Salary trend for 2nd Line Support in Derbyshire

2nd Line Support
Salary Histogram in Derbyshire

Salary distribution for jobs citing 2nd Line Support in Derbyshire over the 6 months to 16 May 2025.

Salary histogram for 2nd Line Support in Derbyshire

2nd Line Support
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Derbyshire region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derby +39 18 £27,500 -
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 29 Co-occurring Skills and Capabilities in Derbyshire

For the 6 months to 16 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Derbyshire region featuring 2nd Line Support in the job title.

1 23 (100.00%) Microsoft
1 23 (100.00%) Microsoft 365
2 20 (86.96%) Problem-Solving
3 19 (82.61%) Social Skills
3 19 (82.61%) Active Directory
3 19 (82.61%) Windows
4 15 (65.22%) Cisco
4 15 (65.22%) Mac OS
4 15 (65.22%) Cybersecurity
4 15 (65.22%) Customer Service
5 4 (17.39%) Microsoft Intune
5 4 (17.39%) Azure
5 4 (17.39%) Inclusion and Diversity
5 4 (17.39%) Windows 10
5 4 (17.39%) ITIL
5 4 (17.39%) Problem Management
5 4 (17.39%) SQL Server
5 4 (17.39%) ITIL Certification
6 3 (13.04%) EPoS
6 3 (13.04%) Microsoft Office
6 3 (13.04%) Wi-Fi
6 3 (13.04%) Organisational Skills
6 3 (13.04%) Windows 7
6 3 (13.04%) Analytical Skills
6 3 (13.04%) Driving Licence
7 1 (4.35%) Onboarding
7 1 (4.35%) SharePoint
7 1 (4.35%) Intranet
7 1 (4.35%) Internet

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) SharePoint
Applications
1 3 (13.04%) Microsoft Office
Cloud Services
1 23 (100.00%) Microsoft 365
2 4 (17.39%) Azure
Communications & Networking
1 3 (13.04%) Wi-Fi
2 1 (4.35%) Internet
2 1 (4.35%) Intranet
Database & Business Intelligence
1 4 (17.39%) SQL Server
General
1 19 (82.61%) Social Skills
2 4 (17.39%) Inclusion and Diversity
3 3 (13.04%) Analytical Skills
3 3 (13.04%) Organisational Skills
Miscellaneous
1 3 (13.04%) Driving Licence
1 3 (13.04%) EPoS
2 1 (4.35%) Onboarding
Operating Systems
1 19 (82.61%) Windows
2 15 (65.22%) Mac OS
3 4 (17.39%) Windows 10
4 3 (13.04%) Windows 7
Processes & Methodologies
1 20 (86.96%) Problem-Solving
2 15 (65.22%) Customer Service
2 15 (65.22%) Cybersecurity
3 4 (17.39%) ITIL
3 4 (17.39%) Problem Management
Qualifications
1 4 (17.39%) ITIL Certification
System Software
1 19 (82.61%) Active Directory
Systems Management
1 4 (17.39%) Microsoft Intune
Vendors
1 23 (100.00%) Microsoft
2 15 (65.22%) Cisco