Period
to 23 November 2017

The median annual salary for a 2nd Line Support was £29,000 in advertised job vacancies in Derbyshire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
East Midlands > Derbyshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 63 67 85
Rank change year-on-year +4 +18 -9
Permanent jobs requiring a 2nd Line Support 13 7 20
As % of all permanent IT jobs advertised in Derbyshire 1.82% 0.97% 1.69%
As % of the Job Titles category 1.86% 0.99% 1.74%
Number of salaries quoted 15 7 24
Derbyshire median annual salary £29,000 £24,500 £22,500
Median salary % change year-on-year +18.37% +8.89% -2.17%
10th Percentile £21,250 £20,150 £19,000
90th Percentile £32,500 £32,050 £27,500
East Midlands median annual salary £25,250 £25,500 £24,000
% change year-on-year -0.98% +6.25% +4.35%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Derbyshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Derbyshire
Permanent vacancies in Derbyshire with a recognized job title 699 709 1150
% of permanent IT jobs with a recognized job title 98.04% 98.20% 97.21%
Number of salaries quoted 544 565 932
Derbyshire median annual salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.67% - -
10th Percentile £22,500 £22,500 £22,500
90th Percentile £57,500 £55,000 £57,500
East Midlands median annual salary £40,000 £40,000 £40,000

2nd Line Support
Job Vacancy Trend in Derbyshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Derbyshire.

Job vacancy trend for 2nd Line Support in Derbyshire

2nd Line Support
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Derbyshire.

Salary trend for 2nd Line Support in Derbyshire

2nd Line Support
Salary Histogram in Derbyshire

The salary distribution of IT jobs citing 2nd Line Support in Derbyshire over the 6 months to 23 November 2017.

Salary histogram for 2nd Line Support in Derbyshire

2nd Line Support
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Derbyshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby 0 8 £29,000 +28.89% 1
Chesterfield +15 5 £30,000 -0.83%
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Derbyshire

For the 6 months to 23 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Derbyshire region featuring 2nd Line Support in the job title.

1 6 (46.15%) Cisco Certification
1 6 (46.15%) Cisco
1 6 (46.15%) CCNA
1 6 (46.15%) Firewall
2 5 (38.46%) Microsoft
3 4 (30.77%) Active Directory
3 4 (30.77%) Windows
3 4 (30.77%) SLA
3 4 (30.77%) Windows 7
4 3 (23.08%) SC Cleared
4 3 (23.08%) Security Cleared
4 3 (23.08%) Wireless
4 3 (23.08%) MVC
4 3 (23.08%) C#
4 3 (23.08%) JavaScript
4 3 (23.08%) .NET
4 3 (23.08%) Office 365
5 2 (15.38%) Service Design
5 2 (15.38%) Customer Requirements
5 2 (15.38%) Windows Server 2012
5 2 (15.38%) Exchange Server 2013
5 2 (15.38%) ASP.NET Web API
5 2 (15.38%) Windows 10
5 2 (15.38%) SQL Server 2014
5 2 (15.38%) Windows Server
5 2 (15.38%) BMC
5 2 (15.38%) Apple
5 2 (15.38%) BizTalk Server
5 2 (15.38%) CheckPoint
5 2 (15.38%) CTI

2nd Line Support Skill Set
Co-occurring IT Skills in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) BizTalk Server
1 2 (15.38%) Exchange Server 2013
1 2 (15.38%) IIS
1 2 (15.38%) SharePoint
2 1 (7.69%) MS Exchange
Applications
1 1 (7.69%) Microsoft Office
Business Applications
1 2 (15.38%) Remedy ITSM
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 6 (46.15%) Firewall
2 3 (23.08%) Wireless
3 2 (15.38%) Cisco IOS
3 2 (15.38%) CTI
4 1 (7.69%) DHCP
4 1 (7.69%) DNS
Database & Business Intelligence
1 2 (15.38%) SQL Server
1 2 (15.38%) SQL Server 2014
Development Applications
1 2 (15.38%) Team Foundation Server
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
2 2 (15.38%) Ajax
2 2 (15.38%) ASP.NET Web API
2 2 (15.38%) CSS
2 2 (15.38%) Entity Framework
2 2 (15.38%) HTML
2 2 (15.38%) jQuery
2 2 (15.38%) WCF
2 2 (15.38%) Web Services
Miscellaneous
1 1 (7.69%) iPad
Operating Systems
1 4 (30.77%) Windows
1 4 (30.77%) Windows 7
2 2 (15.38%) Windows 10
2 2 (15.38%) Windows Server
2 2 (15.38%) Windows Server 2012
Processes & Methodologies
1 3 (23.08%) MVC
2 2 (15.38%) Agile Software Development
2 2 (15.38%) Customer Requirements
2 2 (15.38%) ITIL
2 2 (15.38%) ITIL V3
2 2 (15.38%) ITSM
2 2 (15.38%) Problem Management
2 2 (15.38%) Service Design
2 2 (15.38%) SOA
2 2 (15.38%) Supplier Management
Programming Languages
1 3 (23.08%) C#
1 3 (23.08%) JavaScript
2 2 (15.38%) VB
2 2 (15.38%) VBScript
Qualifications
1 6 (46.15%) CCNA
1 6 (46.15%) Cisco Certification
2 3 (23.08%) SC Cleared
2 3 (23.08%) Security Cleared
3 2 (15.38%) MCP
Quality Assurance & Compliance
1 4 (30.77%) SLA
System Software
1 4 (30.77%) Active Directory
Systems Management
1 2 (15.38%) BMC PATROL
Vendors
1 6 (46.15%) Cisco
2 5 (38.46%) Microsoft
3 2 (15.38%) Apple
3 2 (15.38%) BMC
3 2 (15.38%) CheckPoint
3 2 (15.38%) McAfee
3 2 (15.38%) Nimsoft
3 2 (15.38%) Oracle
3 2 (15.38%) Remedy
3 2 (15.38%) Riverbed
3 2 (15.38%) Sitecore