Period
to 20 November 2017

The median annual salary for a Support Analyst was £25,750 in advertised job vacancies in Derbyshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East Midlands > Derbyshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 24 54 75
Rank change year-on-year +30 +21 -3
Permanent jobs requiring a Support Analyst 58 25 29
As % of all permanent IT jobs advertised in Derbyshire 8.18% 3.46% 2.42%
As % of the Job Titles category 8.35% 3.52% 2.49%
Number of salaries quoted 58 24 36
Derbyshire median annual salary £25,750 £26,250 £22,000
Median salary % change year-on-year -1.90% +19.32% -40.34%
10th Percentile £20,750 £20,025 £18,500
90th Percentile £36,750 £37,500 £31,875
East Midlands median annual salary £26,500 £30,000 £26,500
% change year-on-year -11.67% +13.21% -11.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Derbyshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Derbyshire
Permanent vacancies in Derbyshire with a recognized job title 695 710 1165
% of permanent IT jobs with a recognized job title 98.03% 98.20% 97.25%
Number of salaries quoted 540 563 943
Derbyshire median annual salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.67% - -
10th Percentile £21,250 £22,500 £22,500
90th Percentile £57,500 £55,000 £57,900
East Midlands median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Derbyshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Derbyshire.

Job vacancy trend for Support Analyst in Derbyshire

Support Analyst
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Derbyshire.

Salary trend for Support Analyst in Derbyshire

Support Analyst
Salary Histogram in Derbyshire

The salary distribution of IT jobs citing Support Analyst in Derbyshire over the 6 months to 20 November 2017.

Salary histogram for Support Analyst in Derbyshire

Support Analyst
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Derbyshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby +3 26 £29,000 +13.73% 2
Dronfield - 1 £19,000 -
Support Analyst
East Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Derbyshire

For the 6 months to 20 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Derbyshire region featuring Support Analyst in the job title.

1 34 (58.62%) Windows
2 33 (56.90%) Active Directory
3 13 (22.41%) Microsoft
4 12 (20.69%) Degree
5 11 (18.97%) Microsoft Office
6 10 (17.24%) SQL
6 10 (17.24%) Mentoring
7 9 (15.52%) Office 365
7 9 (15.52%) Incident Management
7 9 (15.52%) ITIL
8 8 (13.79%) CSS
8 8 (13.79%) T-SQL
8 8 (13.79%) .NET
8 8 (13.79%) HTML
8 8 (13.79%) JavaScript
8 8 (13.79%) Microsoft Azure
8 8 (13.79%) Amazon AWS
8 8 (13.79%) Windows Server
9 7 (12.07%) Innovative Thinking
9 7 (12.07%) Coaching
9 7 (12.07%) Mobile Development
9 7 (12.07%) Node.js
9 7 (12.07%) Cisco
10 6 (10.34%) Unix
10 6 (10.34%) SharePoint
10 6 (10.34%) Linux
10 6 (10.34%) Kaspersky
10 6 (10.34%) Data Centre
11 5 (8.62%) Unified Communications
11 5 (8.62%) Cisco CUCM

Support Analyst Skill Set
Co-occurring IT Skills in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.34%) SharePoint
2 2 (3.45%) Exchange Server 2013
Applications
1 11 (18.97%) Microsoft Office
2 1 (1.72%) Microsoft Excel
Business Applications
1 4 (6.90%) Dynamics NAV
2 1 (1.72%) Oracle EBS
2 1 (1.72%) Oracle Financials
Cloud Services
1 9 (15.52%) Office 365
2 8 (13.79%) Amazon AWS
2 8 (13.79%) Microsoft Azure
3 1 (1.72%) SaaS
Communications & Networking
1 5 (8.62%) Unified Communications
2 2 (3.45%) Cisco IOS
2 2 (3.45%) Firewall
Database & Business Intelligence
1 4 (6.90%) SQL Server
2 2 (3.45%) Oracle Database
General
1 2 (3.45%) Retail
2 1 (1.72%) Finance
Libraries, Frameworks & Software Standards
1 8 (13.79%) .NET
1 8 (13.79%) CSS
1 8 (13.79%) HTML
2 7 (12.07%) Node.js
3 2 (3.45%) Middleware
Miscellaneous
1 6 (10.34%) Data Centre
2 1 (1.72%) Driving Licence
2 1 (1.72%) Smartphone
Operating Systems
1 34 (58.62%) Windows
2 8 (13.79%) Windows Server
3 6 (10.34%) Linux
3 6 (10.34%) Unix
4 5 (8.62%) Windows 7
5 3 (5.17%) Windows 10
6 2 (3.45%) Windows Server 2012
Processes & Methodologies
1 10 (17.24%) Mentoring
2 9 (15.52%) Incident Management
2 9 (15.52%) ITIL
3 7 (12.07%) Coaching
3 7 (12.07%) Innovative Thinking
3 7 (12.07%) Mobile Development
4 4 (6.90%) Agile Software Development
5 3 (5.17%) CRM
6 2 (3.45%) Analytics
6 2 (3.45%) ERP
6 2 (3.45%) Target Operating Model
7 1 (1.72%) Line Management
7 1 (1.72%) Project Management
7 1 (1.72%) Time Management
Programming Languages
1 10 (17.24%) SQL
2 8 (13.79%) JavaScript
2 8 (13.79%) T-SQL
3 2 (3.45%) C#
4 1 (1.72%) Java
Qualifications
1 12 (20.69%) Degree
Quality Assurance & Compliance
1 1 (1.72%) QA
1 1 (1.72%) SLA
System Software
1 33 (56.90%) Active Directory
Systems Management
1 5 (8.62%) Cisco CUCM
Vendors
1 13 (22.41%) Microsoft
2 7 (12.07%) Cisco
3 6 (10.34%) Kaspersky
4 5 (8.62%) Oracle
5 2 (3.45%) Apple
5 2 (3.45%) McAfee
6 1 (1.72%) Northgate