Support Analyst Jobs in the East Midlands

Support Analyst
England > East Midlands

The median Support Analyst salary in the East Midlands is £29,500 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 103 127 121
Rank change year-on-year +24 -6 -46
Permanent jobs requiring a Support Analyst 50 73 52
As % of all permanent jobs advertised in the East Midlands 1.86% 1.51% 1.87%
As % of the Job Titles category 1.97% 1.60% 2.11%
Number of salaries quoted 47 61 37
10th Percentile - £25,000 £23,200
25th Percentile £21,250 £25,500 £25,500
Median annual salary (50th Percentile) £29,500 £27,000 £27,500
Median % change year-on-year +9.26% -1.82% -3.51%
75th Percentile £38,250 £37,500 £33,750
90th Percentile £42,100 £43,250 £37,250
England median annual salary £34,965 £35,000 £34,790
% change year-on-year -0.10% +0.60% +7.05%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,544 4,571 2,464
% of permanent jobs with a recognized job title 94.78% 94.72% 88.70%
Number of salaries quoted 997 3,254 1,275
10th Percentile £26,250 £25,750 £26,250
25th Percentile £31,250 £31,250 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £50,498
Median % change year-on-year +5.88% -15.84% +6.31%
75th Percentile £57,500 £56,000 £63,750
90th Percentile £67,500 £68,750 £75,750
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Support Analyst in the East Midlands.

Salary trend for Support Analyst in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

Salary distribution for jobs citing Support Analyst in the East Midlands over the 6 months to 30 May 2025.

Salary histogram for Support Analyst in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +26 19 £38,500 +2.67% 8
Derbyshire +20 14 £22,500 -32.33% 9
Leicestershire +39 9 £26,000 -17.46% 6
Northamptonshire -13 8 £25,500 -8.11% 6
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 30 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Support Analyst in the job title.

1 27 (54.00%) Law
2 25 (50.00%) SQL
3 24 (48.00%) ITSM
4 23 (46.00%) Incident Management
5 21 (42.00%) SLA
6 18 (36.00%) Social Skills
7 15 (30.00%) Root Cause Analysis
8 13 (26.00%) Microsoft 365
8 13 (26.00%) Confluence
8 13 (26.00%) Agile
8 13 (26.00%) JIRA
9 12 (24.00%) Microsoft
9 12 (24.00%) Problem-Solving
10 11 (22.00%) Active Directory
10 11 (22.00%) Windows
10 11 (22.00%) SharePoint
11 10 (20.00%) Microsoft Exchange
11 10 (20.00%) VoIP
11 10 (20.00%) Logistics
11 10 (20.00%) OneDrive
12 9 (18.00%) Marketing
12 9 (18.00%) Organisational Skills
13 8 (16.00%) Batch Management
13 8 (16.00%) Customer Service
13 8 (16.00%) SC Cleared
13 8 (16.00%) Security Cleared
13 8 (16.00%) Patch Management
14 7 (14.00%) ITIL
15 6 (12.00%) Entra ID
15 6 (12.00%) Microsoft Intune

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (26.00%) Confluence
2 11 (22.00%) SharePoint
3 10 (20.00%) Microsoft Exchange
Applications
1 1 (2.00%) Microsoft Excel
1 1 (2.00%) Microsoft Office
Business Applications
1 2 (4.00%) SAP EWM
1 2 (4.00%) SAP WM
2 1 (2.00%) Exchequer
Cloud Services
1 13 (26.00%) Microsoft 365
2 10 (20.00%) OneDrive
3 6 (12.00%) Azure
3 6 (12.00%) Entra ID
4 1 (2.00%) Power Platform
Communications & Networking
1 10 (20.00%) VoIP
2 1 (2.00%) DHCP
2 1 (2.00%) DNS
2 1 (2.00%) Remote Desktop
Database & Business Intelligence
1 2 (4.00%) SQL Server
2 1 (2.00%) BusinessObjects
2 1 (2.00%) Crystal Reports
2 1 (2.00%) EDRMS
2 1 (2.00%) Geospatial Data
2 1 (2.00%) GIS
2 1 (2.00%) Power BI
2 1 (2.00%) SQL Server Reporting Services
Development Applications
1 13 (26.00%) JIRA
General
1 27 (54.00%) Law
2 18 (36.00%) Social Skills
3 9 (18.00%) Marketing
3 9 (18.00%) Organisational Skills
4 6 (12.00%) Analytical Skills
5 5 (10.00%) Games
6 4 (8.00%) Finance
7 2 (4.00%) Manufacturing
8 1 (2.00%) Automotive
8 1 (2.00%) Legal
8 1 (2.00%) Public Sector
8 1 (2.00%) Retail
Libraries, Frameworks & Software Standards
1 4 (8.00%) EDI
2 2 (4.00%) Middleware
Miscellaneous
1 3 (6.00%) Onboarding
2 1 (2.00%) Data Protection Act
2 1 (2.00%) iPhone
2 1 (2.00%) Management Information System
Operating Systems
1 11 (22.00%) Windows
2 1 (2.00%) Android
2 1 (2.00%) Windows 10
Processes & Methodologies
1 24 (48.00%) ITSM
2 23 (46.00%) Incident Management
3 15 (30.00%) Root Cause Analysis
4 13 (26.00%) Agile
5 12 (24.00%) Problem-Solving
6 10 (20.00%) Logistics
7 8 (16.00%) Batch Management
7 8 (16.00%) Customer Service
7 8 (16.00%) Patch Management
8 7 (14.00%) ITIL
9 5 (10.00%) Change Management
10 3 (6.00%) ERP
10 3 (6.00%) Proactive Maintenance
11 2 (4.00%) Continuous Improvement
11 2 (4.00%) CRM
11 2 (4.00%) Migration
12 1 (2.00%) Business Intelligence
12 1 (2.00%) Data Protection
12 1 (2.00%) Mentoring
12 1 (2.00%) Problem Management
Programming Languages
1 25 (50.00%) SQL
2 1 (2.00%) C#
Qualifications
1 8 (16.00%) SC Cleared
1 8 (16.00%) Security Cleared
2 1 (2.00%) Degree
Quality Assurance & Compliance
1 21 (42.00%) SLA
2 6 (12.00%) GDPR
System Software
1 11 (22.00%) Active Directory
Systems Management
1 6 (12.00%) Microsoft Intune
Vendors
1 12 (24.00%) Microsoft
2 5 (10.00%) Meraki
2 5 (10.00%) Sage
3 4 (8.00%) SAP
4 2 (4.00%) JD Edwards
4 2 (4.00%) JDA
5 1 (2.00%) Capita
5 1 (2.00%) Civica
5 1 (2.00%) NEC
5 1 (2.00%) Salesforce