The median annual salary for a Support Analyst was £29,750 in advertised job vacancies in the East Midlands during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England / East Midlands
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 75 55 92
Rank change year-on-year -20 +37  
Permanent jobs requiring a Support Analyst 82 149 99
As % of all permanent IT jobs advertised in the East Midlands 3.07% 4.60% 2.64%
As % of the Job Titles category 3.16% 4.72% 2.72%
Number of salaries quoted 74 130 79
Median salary £29,750 £32,500 £23,500
Median salary % change year-on-year -8.46% +38.29%  
90% offered a salary of more than £22,000 £21,500 £19,000
10% offered a salary of more than £37,500 £44,000 £37,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2592 3158 3646
As % of all permanent IT job vacancies advertised in the East Midlands 96.97% 97.56% 97.25%
Number of salaries quoted 2187 2560 3028
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £23,000 £24,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the East Midlands.

Salary trend for Support Analyst in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Support Analyst in the East Midlands over the 3 months to 26 June 2017.

Salary histogram for Support Analyst in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire 0 25 £35,000 +7.69% 2
Derbyshire +5 17 £26,500 +0.95% 2
Nottinghamshire -16 15 £32,500 +18.18% 3
Leicestershire -28 9 £25,000 -37.50% 4
Lincolnshire +6 3 £20,000 -44.63%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Analyst in the job title.

1 119 (56.94%) Windows
2 95 (45.45%) SQL
3 75 (35.89%) Microsoft
4 55 (26.32%) Windows Server
5 54 (25.84%) ITIL
6 43 (20.57%) Microsoft Office
7 40 (19.14%) Active Directory
8 37 (17.70%) Linux
9 29 (13.88%) SLA
10 28 (13.40%) Windows 7
11 26 (12.44%) VMware
12 24 (11.48%) Office 365
13 22 (10.53%) Citrix
14 21 (10.05%) Incident Management
15 20 (9.57%) Unix
16 19 (9.09%) Oracle
16 19 (9.09%) Disaster Recovery
17 18 (8.61%) ERP
17 18 (8.61%) Windows 10
17 18 (8.61%) Analytical Skills
18 17 (8.13%) Retail
19 16 (7.66%) Windows Server 2008
19 16 (7.66%) SAP
20 15 (7.18%) SQL Server
21 14 (6.70%) Finance
22 13 (6.22%) Mentoring
22 13 (6.22%) Coaching
23 12 (5.74%) MySQL
23 12 (5.74%) PowerShell
23 12 (5.74%) Hyper-V

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.26%) MS Exchange
1 11 (5.26%) Tomcat
2 10 (4.78%) Apache
3 6 (2.87%) SharePoint
4 5 (2.39%) Exchange Server 2013
5 4 (1.91%) Exchange Server 2010
6 3 (1.44%) JBoss
7 2 (0.96%) CMS
7 2 (0.96%) Exchange Server 2007
7 2 (0.96%) IIS
7 2 (0.96%) iPlanet
7 2 (0.96%) WebSphere
8 1 (0.48%) Skype for Business
Applications
1 43 (20.57%) Microsoft Office
2 3 (1.44%) Microsoft Excel
3 1 (0.48%) Microsoft PowerPoint
Business Applications
1 12 (5.74%) Dynamics AX
2 4 (1.91%) Retail-J
3 3 (1.44%) Infor M3
4 2 (0.96%) Dynamics NAV
5 1 (0.48%) Northgate Housing
5 1 (0.48%) Sage X3
5 1 (0.48%) SAP LE
5 1 (0.48%) SAP MM
5 1 (0.48%) SAP PP
5 1 (0.48%) SAP QM
5 1 (0.48%) SAP SD
5 1 (0.48%) Unit4 Business World
Cloud Services
1 24 (11.48%) Office 365
2 12 (5.74%) Amazon AWS
3 10 (4.78%) Cloud Computing
4 6 (2.87%) Microsoft Azure
5 1 (0.48%) SaaS
Communications & Networking
1 11 (5.26%) SAN
2 5 (2.39%) Wireless
3 4 (1.91%) Remote Desktop
3 4 (1.91%) TCP/IP
4 3 (1.44%) DHCP
4 3 (1.44%) DNS
4 3 (1.44%) FTP
5 2 (0.96%) Internet
6 1 (0.48%) CTI
6 1 (0.48%) Firewall
6 1 (0.48%) LAN
6 1 (0.48%) Unified Communications
6 1 (0.48%) VoIP
6 1 (0.48%) WAN
Database & Business Intelligence
1 15 (7.18%) SQL Server
2 12 (5.74%) MySQL
3 9 (4.31%) SQL Server Reporting Services
4 3 (1.44%) SQL Server Integration Services
5 2 (0.96%) Oracle Database
5 2 (0.96%) Oracle Database 10g
5 2 (0.96%) Oracle Reports
5 2 (0.96%) SQL Server 2008
6 1 (0.48%) BusinessObjects
6 1 (0.48%) Crystal Reports
6 1 (0.48%) SAP HANA
6 1 (0.48%) SQL Server 2000
6 1 (0.48%) SQL Server 2012
6 1 (0.48%) SQL Server Analysis Services
Development Applications
1 2 (0.96%) JIRA
1 2 (0.96%) ProC
1 2 (0.96%) Visual Studio
General
1 17 (8.13%) Retail
2 14 (6.70%) Finance
3 10 (4.78%) Back Office
4 7 (3.35%) Banking
5 6 (2.87%) Manufacturing
6 4 (1.91%) Automotive
7 3 (1.44%) Legal
7 3 (1.44%) Marketing
8 2 (0.96%) Games
9 1 (0.48%) Advertising
9 1 (0.48%) Financial Institution
9 1 (0.48%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (3.35%) EDI
2 3 (1.44%) AngularJS
2 3 (1.44%) EDIFACT
2 3 (1.44%) XML
3 2 (0.96%) J2EE
4 1 (0.48%) .NET
4 1 (0.48%) .NET Framework
4 1 (0.48%) HTML
4 1 (0.48%) Node.js
4 1 (0.48%) SAP ALE
Miscellaneous
1 18 (8.61%) Analytical Skills
2 7 (3.35%) EPoS
3 6 (2.87%) iPad
4 5 (2.39%) AS400
4 5 (2.39%) Data Centre
5 4 (1.91%) Computer Science
5 4 (1.91%) Enterprise Software
6 3 (1.44%) TRADACOMS
7 2 (0.96%) Blackberry
7 2 (0.96%) Credit Risk
7 2 (0.96%) FMCG
7 2 (0.96%) iPhone
8 1 (0.48%) Clustering
8 1 (0.48%) Fat Client
8 1 (0.48%) Online Games
8 1 (0.48%) Smartphone
8 1 (0.48%) Thin Client
Operating Systems
1 119 (56.94%) Windows
2 55 (26.32%) Windows Server
3 37 (17.70%) Linux
4 28 (13.40%) Windows 7
5 20 (9.57%) Unix
6 18 (8.61%) Windows 10
7 16 (7.66%) Windows Server 2008
8 11 (5.26%) Windows 8
9 10 (4.78%) Data ONTAP
10 8 (3.83%) Windows Server 2012
11 3 (1.44%) AIX
11 3 (1.44%) Android
11 3 (1.44%) Mac OS X
12 1 (0.48%) Apple iOS
12 1 (0.48%) Windows Mobile
Processes & Methodologies
1 54 (25.84%) ITIL
2 21 (10.05%) Incident Management
3 19 (9.09%) Disaster Recovery
4 18 (8.61%) ERP
5 13 (6.22%) Coaching
5 13 (6.22%) Mentoring
6 12 (5.74%) Process Improvement
7 10 (4.78%) Capacity Management
7 10 (4.78%) Server Virtualisation
8 8 (3.83%) Manual Testing
8 8 (3.83%) User Acceptance Testing
9 6 (2.87%) CRM
9 6 (2.87%) Document Management
9 6 (2.87%) Logistics
9 6 (2.87%) Root Cause Analysis
9 6 (2.87%) Service Delivery
9 6 (2.87%) Systems Analysis
9 6 (2.87%) Translating Business Requirements
10 5 (2.39%) Business Analysis
11 4 (1.91%) Supplier Management
Programming Languages
1 95 (45.45%) SQL
2 12 (5.74%) PowerShell
3 5 (2.39%) Java
3 5 (2.39%) PL/SQL
3 5 (2.39%) T-SQL
4 3 (1.44%) ActionScript
4 3 (1.44%) ActionScript 2.0
4 3 (1.44%) Shell Script
5 2 (0.96%) Bash Shell
5 2 (0.96%) PHP
6 1 (0.48%) C#
6 1 (0.48%) JavaScript
6 1 (0.48%) X++
Qualifications
1 5 (2.39%) ITIL Certification
2 4 (1.91%) CCNA
2 4 (1.91%) Cisco Certification
2 4 (1.91%) Computer Science Degree
2 4 (1.91%) Degree
2 4 (1.91%) Microsoft Certification
3 1 (0.48%) MCSA
3 1 (0.48%) MCSE
3 1 (0.48%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (13.88%) SLA
System Software
1 40 (19.14%) Active Directory
2 12 (5.74%) Hyper-V
3 11 (5.26%) VMware Infrastructure
4 10 (4.78%) vSphere
5 2 (0.96%) Virtual Machines
6 1 (0.48%) Docker
6 1 (0.48%) VMware ESXi
6 1 (0.48%) VMware Server
Systems Management
1 8 (3.83%) SCCM
2 7 (3.35%) Ansible
3 2 (0.96%) BladeLogic
3 2 (0.96%) Microsoft Intune
3 2 (0.96%) Opscode Chef
4 1 (0.48%) Ganglia
4 1 (0.48%) Netcool
Vendors
1 75 (35.89%) Microsoft
2 26 (12.44%) VMware
3 22 (10.53%) Citrix
4 19 (9.09%) Oracle
5 16 (7.66%) SAP
6 11 (5.26%) NetApp
7 8 (3.83%) Bomgar
7 8 (3.83%) Cisco
7 8 (3.83%) JDA
8 5 (2.39%) Apple
8 5 (2.39%) Axway
9 3 (1.44%) IBM
9 3 (1.44%) IBM Sterling
9 3 (1.44%) Infor
9 3 (1.44%) Kaspersky
10 2 (0.96%) JD Edwards
10 2 (0.96%) McAfee
10 2 (0.96%) Motorola
10 2 (0.96%) Retek
10 2 (0.96%) SEEBURGER
East Midlands
Code Red Associates
Salary: £25k-£40k + Excellent Benefits
Posted: Yesterday
Nottingham
G2 Recruitment Solutions
Salary: Market rates
Posted: 3 days ago
Northampton, Northamptonshire
Lynx Recruitment Ltd
Posted: 3 days ago
Leicestershire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum + excellent benefits
Posted: 4 days ago
Nottingham, Nottinghamshire
Oscar
Salary: £20000 - £310000 per annum
Posted: 3 days ago
Leicester, Leicestershire
CV Screen Ltd
Salary: Up to £30k plus benefits
Posted: 3 days ago
Derby, Derbyshire
Computer People
Salary: £22000 - £28000 per annum
Posted: 2 days ago
Derby, Derbyshire
Computer People
Salary: £20000.00 - £25000.00 per annum + +Benefits
Posted: 6 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £ negotiable + bens
Posted: 5 days ago
Nottinghamshire
Nigel Frank International
Salary: £40000 - £45000 per annum
Posted: 19 days ago