The median annual salary for a Support Analyst was £28,500 in advertised job vacancies in the East Midlands during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England / East Midlands
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 53 78 79
Rank change year-on-year +25 +1  
Permanent jobs requiring a Support Analyst 128 94 113
As % of all permanent IT jobs advertised in the East Midlands 4.35% 2.97% 3.34%
As % of the Job Titles category 4.50% 3.05% 3.43%
Number of salaries quoted 117 68 91
Median salary £28,500 £25,250 £27,500
Median salary % change year-on-year +12.87% -8.18%  
90% offered a salary of more than £20,000 £21,500 £21,500
10% offered a salary of more than £39,000 £40,000 £37,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2847 3080 3292
As % of all permanent IT job vacancies advertised in the East Midlands 96.80% 97.41% 97.28%
Number of salaries quoted 2273 2452 2683
Median salary £37,500 £37,500 £39,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £60,000 £50,850 £54,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the East Midlands.

Salary trend for Support Analyst in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Support Analyst in the East Midlands over the 3 months to 28 March 2017.

Salary histogram for Support Analyst in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +23 46 £32,250 +7.50% 2
Leicestershire -1 34 £32,500 +30.00% 1
Nottinghamshire +18 23 £23,500 +4.44% 2
Derbyshire +18 20 £26,500 -8.62% 1
Lincolnshire -3 2 £20,000 -17.52%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 28 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Analyst in the job title.

1 95 (50.80%) SQL
2 91 (48.66%) Windows
3 63 (33.69%) ITIL
3 63 (33.69%) Microsoft
4 41 (21.93%) Windows Server
5 38 (20.32%) SLA
6 34 (18.18%) VMware
7 32 (17.11%) MS Office
8 31 (16.58%) Active Directory
9 29 (15.51%) Citrix
10 27 (14.44%) MS Excel
11 25 (13.37%) Linux
12 24 (12.83%) Incident Management
13 21 (11.23%) Windows 7
13 21 (11.23%) Disaster Recovery
14 19 (10.16%) SQL Server
15 18 (9.63%) Unix
15 18 (9.63%) Cisco
15 18 (9.63%) Windows 10
16 17 (9.09%) Analytical Skills
16 17 (9.09%) Oracle
17 16 (8.56%) Hyper-V
17 16 (8.56%) Office 365
18 15 (8.02%) Retail
19 14 (7.49%) SCCM
19 14 (7.49%) ERP
19 14 (7.49%) MS Exchange
19 14 (7.49%) Back Office
19 14 (7.49%) Capacity Management
20 13 (6.95%) Coaching

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.49%) MS Exchange
2 9 (4.81%) Apache
2 9 (4.81%) Exchange Server 2013
2 9 (4.81%) Tomcat
3 7 (3.74%) Exchange Server 2010
4 3 (1.60%) IIS
4 3 (1.60%) JBoss
5 2 (1.07%) CMS
5 2 (1.07%) iPlanet
5 2 (1.07%) SharePoint
5 2 (1.07%) WebSphere
6 1 (0.53%) BizTalk Server
Applications
1 32 (17.11%) MS Office
2 27 (14.44%) MS Excel
3 1 (0.53%) MS PowerPoint
Business Applications
1 3 (1.60%) Northgate Housing
1 3 (1.60%) Retail-J
2 2 (1.07%) Dynamics AX
2 2 (1.07%) Dynamics CRM
2 2 (1.07%) Dynamics NAV
3 1 (0.53%) Infor M3
3 1 (0.53%) Sage X3
3 1 (0.53%) Unit4 Business World
Cloud Services
1 16 (8.56%) Office 365
2 9 (4.81%) Amazon AWS
3 8 (4.28%) Cloud Computing
4 7 (3.74%) Microsoft Azure
5 1 (0.53%) GitHub
5 1 (0.53%) SaaS
Communications & Networking
1 12 (6.42%) SAN
2 10 (5.35%) LAN
2 10 (5.35%) WAN
3 9 (4.81%) Firewall
4 7 (3.74%) Wireless
5 5 (2.67%) Remote Desktop
6 3 (1.60%) VoIP
7 2 (1.07%) DHCP
7 2 (1.07%) TCP/IP
7 2 (1.07%) Unified Communications
7 2 (1.07%) Wi-Fi
8 1 (0.53%) DNS
8 1 (0.53%) Internet
8 1 (0.53%) ISDN
8 1 (0.53%) MPLS
8 1 (0.53%) PBX
8 1 (0.53%) PSTN
Database & Business Intelligence
1 19 (10.16%) SQL Server
2 10 (5.35%) MySQL
3 8 (4.28%) SQL Server Reporting Services
4 4 (2.14%) SQL Server 2008
5 3 (1.60%) SQL Server Integration Services
6 2 (1.07%) Oracle Database
6 2 (1.07%) Oracle Database 10g
6 2 (1.07%) Oracle Reports
7 1 (0.53%) BusinessObjects
7 1 (0.53%) Crystal Reports
7 1 (0.53%) Data Warehouse
7 1 (0.53%) DB2
7 1 (0.53%) QlikView
7 1 (0.53%) SQL Server 2000
7 1 (0.53%) SQL Server 2012
7 1 (0.53%) SQL Server Analysis Services
Development Applications
1 2 (1.07%) JIRA
1 2 (1.07%) ProC
1 2 (1.07%) Visual Studio
2 1 (0.53%) ChangeMan
2 1 (0.53%) Git (software)
2 1 (0.53%) Jenkins
General
1 15 (8.02%) Retail
2 14 (7.49%) Back Office
3 12 (6.42%) Finance
4 5 (2.67%) Banking
5 4 (2.14%) Manufacturing
5 4 (2.14%) Marketing
6 3 (1.60%) French Language
6 3 (1.60%) Games
6 3 (1.60%) Legal
7 2 (1.07%) Advertising
7 2 (1.07%) Automotive
7 2 (1.07%) Telecoms
8 1 (0.53%) Financial Institution
Libraries, Frameworks & Software Standards
1 5 (2.67%) .NET
2 4 (2.14%) AngularJS
3 2 (1.07%) HTML
3 2 (1.07%) J2EE
3 2 (1.07%) Node.js
4 1 (0.53%) .NET Framework
4 1 (0.53%) ASP.NET
4 1 (0.53%) Backbone.js
4 1 (0.53%) CSS
4 1 (0.53%) CSS3
4 1 (0.53%) EDI
4 1 (0.53%) HTML5
4 1 (0.53%) jQuery
4 1 (0.53%) RequireJS
4 1 (0.53%) Underscore.js
Miscellaneous
1 17 (9.09%) Analytical Skills
2 6 (3.21%) EPoS
3 5 (2.67%) AS400
3 5 (2.67%) Data Centre
3 5 (2.67%) Smartphone
4 4 (2.14%) Computer Science
4 4 (2.14%) iPad
5 3 (1.60%) Credit Risk
5 3 (1.60%) Enterprise Software
6 2 (1.07%) iPhone
7 1 (0.53%) Blackberry
7 1 (0.53%) Clustering
7 1 (0.53%) Distributed Denial-of-Service
7 1 (0.53%) Fat Client
7 1 (0.53%) Mainframe
7 1 (0.53%) Mobile App
7 1 (0.53%) Thin Client
Operating Systems
1 91 (48.66%) Windows
2 41 (21.93%) Windows Server
3 25 (13.37%) Linux
4 21 (11.23%) Windows 7
5 18 (9.63%) Unix
5 18 (9.63%) Windows 10
6 13 (6.95%) Windows Server 2008
7 11 (5.88%) Windows Server 2012
8 8 (4.28%) Data ONTAP
8 8 (4.28%) Windows 8
9 3 (1.60%) AIX
10 2 (1.07%) Android
11 1 (0.53%) SUSE Linux Enterprise Server
11 1 (0.53%) Windows XP
Processes & Methodologies
1 63 (33.69%) ITIL
2 24 (12.83%) Incident Management
3 21 (11.23%) Disaster Recovery
4 14 (7.49%) Capacity Management
4 14 (7.49%) ERP
5 13 (6.95%) Coaching
6 12 (6.42%) Process Improvement
7 10 (5.35%) Supplier Management
8 8 (4.28%) Root Cause Analysis
8 8 (4.28%) Server Virtualisation
8 8 (4.28%) Service Delivery
8 8 (4.28%) User Acceptance Testing
9 7 (3.74%) CRM
9 7 (3.74%) ITIL V3
9 7 (3.74%) Service Management
10 6 (3.21%) Change Management
10 6 (3.21%) Logistics
10 6 (3.21%) Mentoring
10 6 (3.21%) Systems Analysis
10 6 (3.21%) Translating Business Requirements
Programming Languages
1 95 (50.80%) SQL
2 10 (5.35%) PowerShell
3 7 (3.74%) PL/SQL
4 6 (3.21%) T-SQL
5 5 (2.67%) C#
5 5 (2.67%) Java
6 4 (2.14%) Shell Script
7 3 (1.60%) Bash Shell
7 3 (1.60%) PHP
8 2 (1.07%) JavaScript
9 1 (0.53%) C
9 1 (0.53%) COBOL
9 1 (0.53%) C-shell
9 1 (0.53%) JCL
9 1 (0.53%) Perl
9 1 (0.53%) Python
Qualifications
1 11 (5.88%) Microsoft Certification
2 6 (3.21%) MCSA
3 5 (2.67%) Degree
3 5 (2.67%) ITIL Certification
4 4 (2.14%) CCNA
4 4 (2.14%) Cisco Certification
4 4 (2.14%) MCSE
4 4 (2.14%) VMware Certified Professional (VCP)
5 2 (1.07%) MCP
Quality Assurance & Compliance
1 38 (20.32%) SLA
2 4 (2.14%) QA
System Software
1 31 (16.58%) Active Directory
2 16 (8.56%) Hyper-V
3 12 (6.42%) vSphere
4 10 (5.35%) VMware Infrastructure
5 6 (3.21%) VMware ESX
6 2 (1.07%) Virtual Machines
6 2 (1.07%) XenApp
7 1 (0.53%) Docker
7 1 (0.53%) KVM
7 1 (0.53%) VMware Server
7 1 (0.53%) Xen
Systems Management
1 14 (7.49%) SCCM
2 7 (3.74%) Ansible
3 4 (2.14%) Norton AntiVirus
4 2 (1.07%) BladeLogic
4 2 (1.07%) Microsoft Intune
4 2 (1.07%) Opscode Chef
5 1 (0.53%) Ganglia
5 1 (0.53%) Netcool
5 1 (0.53%) Puppet
5 1 (0.53%) SCOM
5 1 (0.53%) SCSM
5 1 (0.53%) Symantec Endpoint Protection
Vendors
1 63 (33.69%) Microsoft
2 34 (18.18%) VMware
3 29 (15.51%) Citrix
4 18 (9.63%) Cisco
5 17 (9.09%) Oracle
6 11 (5.88%) SAP
7 10 (5.35%) NetApp
8 9 (4.81%) Apple
8 9 (4.81%) HP
9 8 (4.28%) Bomgar
9 8 (4.28%) JDA
10 6 (3.21%) Axway
11 5 (2.67%) LANSA
11 5 (2.67%) SonicWALL
11 5 (2.67%) Symantec
12 4 (2.14%) CheckPoint
12 4 (2.14%) CommVault
13 3 (1.60%) Motorola
13 3 (1.60%) Northgate
13 3 (1.60%) Red Hat
Nottingham, Nottinghamshire
Oscar
Salary: £20000 - £26000 per annum
Posted: 7 hours ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
MHR
Salary: Competitive Salary, Free Parking, 25 Days Holiday, Free Training
Posted: 7 days ago
Derby, Derbyshire
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 6 days ago
Northamptonshire
TEKsystems
Salary: £20000 - £24000 per annum + Benefits
Posted: 6 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £ negotiable + bens
Posted: 6 days ago