Period
to 23 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Derbyshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East Midlands > Derbyshire
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 35 45 31
Rank change year-on-year +10 -14 +12
Permanent jobs citing SLA 43 26 53
As % of all permanent IT jobs advertised in Derbyshire 6.11% 3.32% 6.29%
As % of the Quality Assurance & Compliance category 32.09% 36.11% 37.86%
Number of salaries quoted 19 23 16
Derbyshire median annual salary £30,000 £21,000 £38,000
Median salary % change year-on-year +42.86% -44.74% +29.91%
10th Percentile £22,473 £19,500 £17,313
90th Percentile £37,500 £45,000 £70,000
East Midlands median annual salary £32,500 £30,000 £37,750
% change year-on-year +8.33% -20.53% +25.83%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Derbyshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Derbyshire
Permanent vacancies with a requirement for quality assurance or compliance skills 134 72 140
As % of all permanent IT jobs advertised in Derbyshire 19.03% 9.21% 16.61%
Number of salaries quoted 96 57 93
Derbyshire median annual salary £36,750 £42,500 £35,000
Median salary % change year-on-year -13.53% +21.43% -12.50%
10th Percentile £22,000 £20,515 £21,500
90th Percentile £70,625 £58,000 £51,000
East Midlands median annual salary £41,500 £42,500 £40,000
% change year-on-year -2.35% +6.25% +2.56%

SLA
Job Vacancy Trend in Derbyshire

Job postings citing SLA as a percentage of all IT jobs advertised in Derbyshire.

Job vacancy trend for SLA in Derbyshire

SLA
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Derbyshire.

Salary trend for SLA in Derbyshire

SLA
Salary Histogram in Derbyshire

The salary distribution of IT jobs citing SLA in Derbyshire over the 6 months to 23 July 2018.

Salary histogram for SLA in Derbyshire

SLA
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Derbyshire region over the 6 months to 23 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derby +30 41 £30,000 - 2
Buxton - 2 £22,882 - 1
SLA
East Midlands

For the 6 months to 23 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Derbyshire region with a requirement for SLA.

1 26 (60.47%) ITIL
2 24 (55.81%) Windows
3 23 (53.49%) ITSM
4 21 (48.84%) Problem Management
5 20 (46.51%) Remedy
6 18 (41.86%) Active Directory
7 16 (37.21%) SharePoint
7 16 (37.21%) SC Cleared
7 16 (37.21%) Security Cleared
7 16 (37.21%) Remedy ITSM
7 16 (37.21%) ITIL V3
7 16 (37.21%) Customer Requirements
8 14 (32.56%) Nimsoft
8 14 (32.56%) Supplier Management
8 14 (32.56%) DNS
8 14 (32.56%) BMC PATROL
8 14 (32.56%) BMC
9 13 (30.23%) Microsoft
10 12 (27.91%) Office 365
10 12 (27.91%) Windows Server 2012
11 11 (25.58%) Microsoft Azure
11 11 (25.58%) Change Management
11 11 (25.58%) Oracle
11 11 (25.58%) Microsoft Office
12 10 (23.26%) Linux
12 10 (23.26%) Windows Server 2008
12 10 (23.26%) Windows Server
13 9 (20.93%) SQL Server
14 8 (18.60%) VMware
14 8 (18.60%) Analytical Skills

SLA
Co-occurring IT Skills in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (37.21%) SharePoint
2 7 (16.28%) Skype for Business
3 5 (11.63%) Exchange Server 2013
3 5 (11.63%) MS Exchange
3 5 (11.63%) Site Server
4 4 (9.30%) Blackberry Enterprise Server
4 4 (9.30%) IBM Notes
5 2 (4.65%) BizTalk Server
5 2 (4.65%) IIS
Applications
1 11 (25.58%) Microsoft Office
Business Applications
1 16 (37.21%) Remedy ITSM
2 2 (4.65%) Dynamics CRM
Cloud Services
1 12 (27.91%) Office 365
2 11 (25.58%) Microsoft Azure
3 5 (11.63%) Mimecast
4 2 (4.65%) Azure Active Directory
4 2 (4.65%) Cloud Computing
Communications & Networking
1 14 (32.56%) DNS
2 7 (16.28%) IPsec
2 7 (16.28%) Skype
3 5 (11.63%) Firewall
3 5 (11.63%) VLAN
4 4 (9.30%) Ethernet
4 4 (9.30%) Internet
4 4 (9.30%) LAN
4 4 (9.30%) TCP/IP
4 4 (9.30%) Wireless
5 2 (4.65%) DHCP
5 2 (4.65%) VPN
Database & Business Intelligence
1 9 (20.93%) SQL Server
2 2 (4.65%) SQL Server 2008
2 2 (4.65%) SQL Server 2014
Development Applications
1 2 (4.65%) Team Foundation Server
General
1 4 (9.30%) Finance
2 2 (4.65%) Retail
Job Titles
1 23 (53.49%) Support Engineer
2 18 (41.86%) IT Support
3 17 (39.53%) Applications Support
4 14 (32.56%) Applications Engineer
4 14 (32.56%) Applications Support Engineer
5 13 (30.23%) 2nd Line Engineer
5 13 (30.23%) 2nd Line Support
5 13 (30.23%) 2nd Line Support Engineer
6 10 (23.26%) Analyst
6 10 (23.26%) IT Analyst
6 10 (23.26%) IT Support Analyst
7 9 (20.93%) 3rd Line Support
7 9 (20.93%) Desktop Support
8 7 (16.28%) 3rd Line Engineer
8 7 (16.28%) 3rd Line Support Engineer
8 7 (16.28%) Support Analyst
9 6 (13.95%) IT Engineer
9 6 (13.95%) IT Support Engineer
10 5 (11.63%) Exchange Engineer
10 5 (11.63%) Office 365 Engineer
Libraries, Frameworks & Software Standards
1 3 (6.98%) .NET
1 3 (6.98%) ASP.NET Web API
2 2 (4.65%) Ajax
2 2 (4.65%) CSS
2 2 (4.65%) Entity Framework
2 2 (4.65%) HTML
2 2 (4.65%) jQuery
2 2 (4.65%) WCF
2 2 (4.65%) Web Services
3 1 (2.33%) JSON
Miscellaneous
1 8 (18.60%) Analytical Skills
2 6 (13.95%) Management Information System
3 5 (11.63%) Data Centre
4 4 (9.30%) Blackberry
4 4 (9.30%) Client/Server
5 2 (4.65%) Clustering
5 2 (4.65%) PKI
6 1 (2.33%) iSeries
6 1 (2.33%) NHS
Operating Systems
1 24 (55.81%) Windows
2 12 (27.91%) Windows Server 2012
3 10 (23.26%) Linux
3 10 (23.26%) Windows Server
3 10 (23.26%) Windows Server 2008
4 7 (16.28%) Oracle Linux
4 7 (16.28%) Red Hat Enterprise Linux
4 7 (16.28%) Windows 10
5 6 (13.95%) Windows 7
6 4 (9.30%) Apple iOS
7 2 (4.65%) Windows 8
Processes & Methodologies
1 26 (60.47%) ITIL
2 23 (53.49%) ITSM
3 21 (48.84%) Problem Management
4 16 (37.21%) Customer Requirements
4 16 (37.21%) ITIL V3
5 14 (32.56%) Supplier Management
6 11 (25.58%) Change Management
7 7 (16.28%) Incident Management
7 7 (16.28%) Migration
7 7 (16.28%) Root Cause Analysis
7 7 (16.28%) Software Deployment
8 5 (11.63%) Disaster Recovery
8 5 (11.63%) Information Security
8 5 (11.63%) Problem-Solving
8 5 (11.63%) Server Building
9 4 (9.30%) Identity Management
9 4 (9.30%) Time Management
9 4 (9.30%) Validation
10 3 (6.98%) Agile Software Development
10 3 (6.98%) PRINCE2
Programming Languages
1 7 (16.28%) PowerShell
2 4 (9.30%) Java
3 3 (6.98%) C#
3 3 (6.98%) JavaScript
4 2 (4.65%) VB
4 2 (4.65%) VBScript
5 1 (2.33%) C
5 1 (2.33%) SQL
Qualifications
1 16 (37.21%) SC Cleared
1 16 (37.21%) Security Cleared
2 7 (16.28%) MCP
3 5 (11.63%) A+ Certification
3 5 (11.63%) MCSA
3 5 (11.63%) MCSE
3 5 (11.63%) Microsoft Certification
4 4 (9.30%) ACDT
4 4 (9.30%) ACHDS
4 4 (9.30%) ACTC
4 4 (9.30%) MCDST
4 4 (9.30%) MCSM
4 4 (9.30%) Network+ Certification
5 3 (6.98%) CCNA
5 3 (6.98%) Cisco Certification
6 2 (4.65%) Degree
6 2 (4.65%) HND
System Software
1 18 (41.86%) Active Directory
2 7 (16.28%) Hyper-V
2 7 (16.28%) VMware Infrastructure
3 5 (11.63%) Terminal Services
4 4 (9.30%) Virtual Servers
5 3 (6.98%) vSphere
Systems Management
1 14 (32.56%) BMC PATROL
2 5 (11.63%) Norton AntiVirus
3 1 (2.33%) Backup Exec
Vendors
1 20 (46.51%) Remedy
2 14 (32.56%) BMC
2 14 (32.56%) Nimsoft
3 13 (30.23%) Microsoft
4 11 (25.58%) Oracle
5 8 (18.60%) VMware
6 7 (16.28%) Cisco
6 7 (16.28%) McAfee
6 7 (16.28%) Red Hat
7 6 (13.95%) arcserve
8 5 (11.63%) Acronis
8 5 (11.63%) Cyberoam
8 5 (11.63%) Kaspersky
8 5 (11.63%) Proofpoint
8 5 (11.63%) SolarWinds
8 5 (11.63%) Sophos
8 5 (11.63%) Symantec
8 5 (11.63%) WatchGuard
8 5 (11.63%) Webroot
9 4 (9.30%) Citrix