Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Devon with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
South West > Devon
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 63 77 79
Rank change year-on-year +14 +2 -6
Permanent jobs citing Incident Management 9 11 3
As % of all permanent IT jobs advertised in Devon 1.62% 1.41% 0.41%
As % of the Processes & Methodologies category 1.85% 1.61% 0.47%
Number of salaries quoted 5 7 3
Devon median annual salary £35,000 £27,500 £16,200
Median salary % change year-on-year +27.27% +69.75% -53.71%
10th Percentile £18,250 £19,950 £15,600
90th Percentile £56,500 £55,000 £16,814
South West median annual salary £45,000 £38,000 £40,875
% change year-on-year +18.42% -7.03% +16.79%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Devon with a requirement for process or methodology skills.

All Process and Methodology Skills
Devon
Permanent vacancies with a requirement for process or methodology skills 486 682 638
As % of all permanent IT jobs advertised in Devon 87.41% 87.21% 87.76%
Number of salaries quoted 414 608 524
Devon median annual salary £40,000 £35,000 £34,500
Median salary % change year-on-year +14.29% +1.45% +1.47%
10th Percentile £25,750 £22,500 £20,500
90th Percentile £56,013 £53,750 £47,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Incident Management
Job Vacancy Trend in Devon

Job postings citing Incident Management as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for Incident Management in Devon

Incident Management
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Devon.

Salary trend for Incident Management in Devon

Incident Management
Salary Histogram in Devon

The salary distribution of IT jobs citing Incident Management in Devon over the 6 months to 19 November 2017.

Salary histogram for Incident Management in Devon

Incident Management
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Devon region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter +3 8 £26,625 -3.18% 1
Incident Management
South West

For the 6 months to 19 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Devon region with a requirement for Incident Management.

1 7 (77.78%) ITIL
2 5 (55.56%) Configuration Management
3 4 (44.44%) Active Directory
3 4 (44.44%) Telecoms
4 2 (22.22%) Proactive Management
4 2 (22.22%) Analytical Skills
4 2 (22.22%) Service Delivery
4 2 (22.22%) Internet
4 2 (22.22%) SLA
4 2 (22.22%) Microsoft
4 2 (22.22%) DSL
4 2 (22.22%) Unix
4 2 (22.22%) WAN
4 2 (22.22%) TCP/IP
4 2 (22.22%) VPN
5 1 (11.11%) Business Intelligence
5 1 (11.11%) Windows
5 1 (11.11%) Microsoft Excel
5 1 (11.11%) Change Management
5 1 (11.11%) Network+ Certification
5 1 (11.11%) Retail
5 1 (11.11%) Supplier Management
5 1 (11.11%) Degree
5 1 (11.11%) Power BI
5 1 (11.11%) Process Improvement
5 1 (11.11%) ITIL Foundation Certificate
5 1 (11.11%) User Experience
5 1 (11.11%) Release Management
5 1 (11.11%) CCENT

Incident Management
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Microsoft Excel
Communications & Networking
1 2 (22.22%) DSL
1 2 (22.22%) Internet
1 2 (22.22%) TCP/IP
1 2 (22.22%) VPN
1 2 (22.22%) WAN
Database & Business Intelligence
1 1 (11.11%) Power BI
General
1 4 (44.44%) Telecoms
2 1 (11.11%) Retail
Job Titles
1 6 (66.67%) Analyst
2 4 (44.44%) 1st Line Support
2 4 (44.44%) 1st Line Support Analyst
2 4 (44.44%) Customer Analyst
2 4 (44.44%) Customer Support Analyst
2 4 (44.44%) Service Analyst
3 2 (22.22%) 1st/2nd Line Support
3 2 (22.22%) 1st/2nd Line Support Analyst
3 2 (22.22%) 1st/2nd Line Technical Support
3 2 (22.22%) 2nd Line Support
3 2 (22.22%) 2nd Line Support Analyst
3 2 (22.22%) 2nd Line Technical Support
3 2 (22.22%) 2nd Line Technical Support Analyst
3 2 (22.22%) Service Manager
3 2 (22.22%) Support Analyst
3 2 (22.22%) Technical Analyst
3 2 (22.22%) Technical Support
3 2 (22.22%) Technical Support Analyst
4 1 (11.11%) Delivery Manager
4 1 (11.11%) IT Manager
Miscellaneous
1 2 (22.22%) Analytical Skills
2 1 (11.11%) User Experience
Operating Systems
1 2 (22.22%) Unix
2 1 (11.11%) Windows
Processes & Methodologies
1 7 (77.78%) ITIL
2 5 (55.56%) Configuration Management
3 2 (22.22%) Proactive Management
3 2 (22.22%) Service Delivery
4 1 (11.11%) Business Intelligence
4 1 (11.11%) Change Management
4 1 (11.11%) Process Improvement
4 1 (11.11%) Release Management
4 1 (11.11%) Supplier Management
Qualifications
1 1 (11.11%) CCENT
1 1 (11.11%) Degree
1 1 (11.11%) ITIL Foundation Certificate
1 1 (11.11%) Network+ Certification
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 4 (44.44%) Active Directory
Vendors
1 2 (22.22%) Microsoft