Period
to 18 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Devon with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South West > Devon
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 48 62 43
Rank change year-on-year +14 -19 +14
Permanent jobs citing Service Delivery 12 13 43
As % of all permanent IT jobs advertised in Devon 2.40% 2.20% 5.79%
As % of the Processes & Methodologies category 2.71% 2.45% 6.47%
Number of salaries quoted 12 13 37
Devon median annual salary £30,750 £35,000 £29,000
Median salary % change year-on-year -12.14% +20.69% -38.95%
10th Percentile £20,500 £30,650 £21,750
90th Percentile £60,625 £62,500 £41,300
South West median annual salary £42,500 £42,500 £39,750
% change year-on-year - +6.92% -0.63%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Devon with a requirement for process or methodology skills.

All Process and Methodology Skills
Devon
Permanent vacancies with a requirement for process or methodology skills 443 531 665
As % of all permanent IT jobs advertised in Devon 88.42% 89.70% 89.50%
Number of salaries quoted 333 454 598
Devon median annual salary £37,500 £38,750 £35,000
Median salary % change year-on-year -3.23% +10.71% +1.45%
10th Percentile £24,250 £25,000 £22,500
90th Percentile £55,000 £55,000 £56,625
South West median annual salary £44,000 £42,500 £40,000
% change year-on-year +3.53% +6.25% -

Service Delivery
Job Vacancy Trend in Devon

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for Service Delivery in Devon

Service Delivery
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Devon.

Salary trend for Service Delivery in Devon

Service Delivery
Salary Histogram in Devon

The salary distribution of IT jobs citing Service Delivery in Devon over the 6 months to 18 October 2018.

Salary histogram for Service Delivery in Devon

Service Delivery
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Devon region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter +18 12 £30,750 -10.32% 3
Service Delivery
South West

For the 6 months to 18 October 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Devon region with a requirement for Service Delivery.

1 9 (75.00%) Microsoft
2 7 (58.33%) Microsoft Office
3 6 (50.00%) Windows
4 5 (41.67%) ITIL
4 5 (41.67%) SharePoint
4 5 (41.67%) LAN
4 5 (41.67%) PBX
4 5 (41.67%) TCP/IP
4 5 (41.67%) Apple
4 5 (41.67%) Project Management
4 5 (41.67%) Wireless
4 5 (41.67%) Firewall
4 5 (41.67%) Data Protection
4 5 (41.67%) Android
4 5 (41.67%) Office 365
4 5 (41.67%) Software Licensing
4 5 (41.67%) Windows Server
5 3 (25.00%) Service Management
5 3 (25.00%) Finance
5 3 (25.00%) Configuration Management
5 3 (25.00%) SLA
6 2 (16.67%) Microsoft Excel
6 2 (16.67%) Matrix Management
6 2 (16.67%) Release Management
6 2 (16.67%) Strategic Planning
6 2 (16.67%) Microsoft PowerPoint
6 2 (16.67%) Incident Management
6 2 (16.67%) Resource Management
6 2 (16.67%) User Experience
6 2 (16.67%) Customer-Centricity

Service Delivery
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) SharePoint
Applications
1 7 (58.33%) Microsoft Office
2 2 (16.67%) Microsoft Excel
2 2 (16.67%) Microsoft PowerPoint
Cloud Services
1 5 (41.67%) Office 365
2 1 (8.33%) Cloud Computing
2 1 (8.33%) Microsoft Azure
Communications & Networking
1 5 (41.67%) Firewall
1 5 (41.67%) LAN
1 5 (41.67%) PBX
1 5 (41.67%) TCP/IP
1 5 (41.67%) Wireless
General
1 3 (25.00%) Finance
Job Titles
1 5 (41.67%) IT Engineer
1 5 (41.67%) Service Desk Engineer
2 2 (16.67%) Head of Delivery
2 2 (16.67%) Head of Service Delivery
3 1 (8.33%) Analyst
3 1 (8.33%) Applications Manager
3 1 (8.33%) Business Analyst
3 1 (8.33%) Head of IT
3 1 (8.33%) Infrastructure Engineer
3 1 (8.33%) IT Manager
3 1 (8.33%) Service Manager
Miscellaneous
1 2 (16.67%) User Experience
2 1 (8.33%) CMDB
2 1 (8.33%) Enterprise Software
2 1 (8.33%) Management Information System
Operating Systems
1 6 (50.00%) Windows
2 5 (41.67%) Android
2 5 (41.67%) Windows Server
Processes & Methodologies
1 5 (41.67%) Data Protection
1 5 (41.67%) ITIL
1 5 (41.67%) Project Management
1 5 (41.67%) Software Licensing
2 3 (25.00%) Configuration Management
2 3 (25.00%) Service Management
3 2 (16.67%) Commercial Awareness
3 2 (16.67%) Customer-Centricity
3 2 (16.67%) Incident Management
3 2 (16.67%) Matrix Management
3 2 (16.67%) Matrix Organization
3 2 (16.67%) Release Management
3 2 (16.67%) Resource Management
3 2 (16.67%) Strategic Planning
4 1 (8.33%) Business Process Analysis
4 1 (8.33%) High Availability
4 1 (8.33%) Infrastructure Engineering
4 1 (8.33%) Performance Monitoring
4 1 (8.33%) Software Delivery
4 1 (8.33%) Stakeholder Engagement
Qualifications
1 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) VMware ESXi
1 1 (8.33%) vSphere
Systems Management
1 1 (8.33%) vCenter Server
Vendors
1 9 (75.00%) Microsoft
2 5 (41.67%) Apple
3 1 (8.33%) VMware