Period
to 23 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Devon with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 August 2019 with a comparison to the same period in the previous 2 years.

Service Delivery
South West > Devon
6 months to
23 Aug 2019
Same period 2018 Same period 2017
Rank 48 48 66
Rank change year-on-year 0 +18 -15
Permanent jobs citing Service Delivery 23 11 16
As % of all permanent IT jobs advertised in Devon 3.70% 2.17% 2.55%
As % of the Processes & Methodologies category 4.04% 2.45% 2.74%
Number of salaries quoted 20 11 16
Devon median annual salary £39,500 £32,500 £34,290
Median salary % change year-on-year +21.54% -5.22% +16.24%
10th Percentile £26,250 £20,500 £30,250
90th Percentile £68,000 £61,250 £57,500
South West median annual salary £45,000 £45,000 £40,750
% change year-on-year - +10.43% +1.88%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Devon with a requirement for process or methodology skills.

All Process and Methodology Skills
Devon
Permanent vacancies with a requirement for process or methodology skills 569 449 585
As % of all permanent IT jobs advertised in Devon 91.63% 88.39% 93.15%
Number of salaries quoted 462 357 518
Devon median annual salary £40,000 £37,500 £36,301
Median salary % change year-on-year +6.67% +3.30% +3.72%
10th Percentile £22,000 £24,400 £23,497
90th Percentile £58,750 £68,200 £52,875
South West median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Service Delivery
Job Vacancy Trend in Devon

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for Service Delivery in Devon

Service Delivery
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Devon.

Salary trend for Service Delivery in Devon

Service Delivery
Salary Histogram in Devon

The salary distribution of IT jobs citing Service Delivery in Devon over the 6 months to 23 August 2019.

Salary histogram for Service Delivery in Devon

Service Delivery
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Devon region over the 6 months to 23 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -14 22 £39,000 +20.00% 6
Plymouth - 1 £42,500 - 1
Service Delivery
South West

For the 6 months to 23 August 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Devon region with a requirement for Service Delivery.

1 12 (52.17%) ITIL
1 12 (52.17%) Agile Software Development
2 6 (26.09%) Project Delivery
3 5 (21.74%) Microsoft
3 5 (21.74%) Project Management
3 5 (21.74%) SQL
3 5 (21.74%) Linux
3 5 (21.74%) SLA
4 4 (17.39%) Service Management
4 4 (17.39%) Finance
4 4 (17.39%) Degree
4 4 (17.39%) Business Process Analysis
4 4 (17.39%) QA
4 4 (17.39%) Waterfall
4 4 (17.39%) Continuous Improvement
4 4 (17.39%) Performance Monitoring
4 4 (17.39%) User Experience
5 3 (13.04%) Public Cloud
5 3 (13.04%) Relational Database
5 3 (13.04%) Ansible
5 3 (13.04%) DevOps
5 3 (13.04%) COBIT
5 3 (13.04%) Bitbucket
5 3 (13.04%) VMware Server
5 3 (13.04%) VMware Infrastructure
5 3 (13.04%) Information Assurance
5 3 (13.04%) Test Automation
5 3 (13.04%) Customer Requirements
5 3 (13.04%) Geospatial Data
5 3 (13.04%) Data Centre

Service Delivery
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (4.35%) Dynamics AX
1 1 (4.35%) NetSuite
Cloud Services
1 1 (4.35%) Dynamics 365
1 1 (4.35%) Power Platform
Communications & Networking
1 1 (4.35%) DWDM
1 1 (4.35%) GPON
Database & Business Intelligence
1 3 (13.04%) Geospatial Data
1 3 (13.04%) Relational Database
2 1 (4.35%) Power BI
2 1 (4.35%) RDBMS
2 1 (4.35%) SQL Server Reporting Services
Development Applications
1 3 (13.04%) Bitbucket
General
1 4 (17.39%) Finance
2 1 (4.35%) Manufacturing
2 1 (4.35%) Telecoms
Job Titles
1 8 (34.78%) Analyst
2 6 (26.09%) Service Manager
3 4 (17.39%) Applications Support
3 4 (17.39%) Applications Support Analyst
3 4 (17.39%) Delivery Manager
3 4 (17.39%) Service Delivery Manager
3 4 (17.39%) Support Analyst
4 3 (13.04%) Architect
4 3 (13.04%) Business Analyst
4 3 (13.04%) IT Analyst
4 3 (13.04%) IT Support
4 3 (13.04%) IT Support Analyst
4 3 (13.04%) Senior Delivery Manager
4 3 (13.04%) Senior Manager
4 3 (13.04%) Senior Service Delivery Manager
4 3 (13.04%) Senior Service Manager
4 3 (13.04%) Solutions Architect
5 2 (8.70%) IT Manager
5 2 (8.70%) IT Services Manager
5 2 (8.70%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) CSS
1 1 (4.35%) HTML
1 1 (4.35%) RESTful
1 1 (4.35%) Web Services
Miscellaneous
1 4 (17.39%) User Experience
2 3 (13.04%) Data Centre
2 3 (13.04%) Public Cloud
3 2 (8.70%) Analytical Skills
3 2 (8.70%) Management Information System
4 1 (4.35%) BYOD
4 1 (4.35%) N-Tier
Operating Systems
1 5 (21.74%) Linux
2 2 (8.70%) Windows
3 1 (4.35%) Windows 10
Processes & Methodologies
1 12 (52.17%) Agile Software Development
1 12 (52.17%) ITIL
2 6 (26.09%) Project Delivery
3 5 (21.74%) Project Management
4 4 (17.39%) Business Process Analysis
4 4 (17.39%) Continuous Improvement
4 4 (17.39%) Performance Monitoring
4 4 (17.39%) Service Management
4 4 (17.39%) Waterfall
5 3 (13.04%) Change Management
5 3 (13.04%) Customer Requirements
5 3 (13.04%) Data-Driven Decision Making
5 3 (13.04%) Decision-Making
5 3 (13.04%) DevOps
5 3 (13.04%) Information Assurance
5 3 (13.04%) Risk Management
5 3 (13.04%) Systems Engineering
5 3 (13.04%) Test Automation
5 3 (13.04%) TOGAF
5 3 (13.04%) User-Centered Design (UCD)
Programming Languages
1 5 (21.74%) SQL
2 3 (13.04%) Python
3 1 (4.35%) Java
3 1 (4.35%) JavaScript
Qualifications
1 4 (17.39%) Degree
2 2 (8.70%) ISEB
2 2 (8.70%) ISTQB
3 1 (4.35%) CCNA
3 1 (4.35%) CCNP
3 1 (4.35%) Cisco Certification
Quality Assurance & Compliance
1 5 (21.74%) SLA
2 4 (17.39%) QA
3 3 (13.04%) COBIT
4 1 (4.35%) PMO
System Software
1 3 (13.04%) VMware Infrastructure
1 3 (13.04%) VMware Server
Systems Management
1 3 (13.04%) Ansible
Vendors
1 5 (21.74%) Microsoft
2 3 (13.04%) VMware
3 1 (4.35%) Cisco
3 1 (4.35%) Huawei
3 1 (4.35%) JD Edwards
3 1 (4.35%) Oracle
3 1 (4.35%) Tableau