Period
to 11 December 2017

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 11 December 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > South West
6 months to
11 Dec 2017
Same period 2016 Same period 2015
Rank 183 186 185
Rank change year-on-year +3 -1 +32
Permanent jobs citing Incident Management 164 171 179
As % of all permanent IT jobs advertised in the South West 1.60% 1.59% 1.53%
As % of the Processes & Methodologies category 1.79% 1.79% 1.72%
Number of salaries quoted 129 127 154
South West median annual salary £42,500 £40,000 £40,500
Median salary % change year-on-year +6.25% -1.23% +22.40%
10th Percentile £23,500 £21,050 £20,825
90th Percentile £55,000 £58,500 £62,500
England median annual salary £45,000 £44,000 £43,000
% change year-on-year +2.27% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9161 9536 10433
As % of all permanent IT jobs advertised in the South West 89.34% 88.94% 89.26%
Number of salaries quoted 7543 7932 8809
South West median annual salary £42,500 £40,281 £40,000
Median salary % change year-on-year +5.51% +0.70% +3.90%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £63,750 £63,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South West.

Salary trend for Incident Management in the South West

Incident Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Incident Management in the South West over the 6 months to 11 December 2017.

Salary histogram for Incident Management in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South West region over the 6 months to 11 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +36 69 £42,500 +21.43% 4
Bristol -23 30 £41,000 -21.90% 4
Dorset +14 28 £45,000 +57.89% 7
Gloucestershire -18 13 £45,000 +11.11%
Somerset -6 12 £47,500 +46.15%
Devon +14 11 £18,250 -49.66% 1
Incident Management
England

For the 6 months to 11 December 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Incident Management.

1 74 (45.12%) Service Management
2 69 (42.07%) Security Cleared
3 61 (37.20%) ITIL
4 56 (34.15%) Root Cause Analysis
5 55 (33.54%) DV Cleared
6 52 (31.71%) WAN
6 52 (31.71%) SLA
7 51 (31.10%) VMware
7 51 (31.10%) VMware Infrastructure
8 50 (30.49%) Cisco
9 48 (29.27%) LAN
10 47 (28.66%) Problem Management
11 46 (28.05%) Capacity Management
12 45 (27.44%) Network Monitoring
12 45 (27.44%) Cisco Certification
13 44 (26.83%) Cisco Nexus
14 42 (25.61%) Cisco LMS
14 42 (25.61%) Opsview
14 42 (25.61%) NX-OS
14 42 (25.61%) Security Patching
14 42 (25.61%) Nagios
14 42 (25.61%) VSS/SourceSafe
15 38 (23.17%) SC Cleared
16 34 (20.73%) Agile Software Development
17 32 (19.51%) Change Management
17 32 (19.51%) Microsoft
18 31 (18.90%) Python
19 30 (18.29%) VoIP
20 27 (16.46%) Unix
20 27 (16.46%) CCNP

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.71%) SharePoint
2 10 (6.10%) IIS
3 6 (3.66%) CMS
3 6 (3.66%) Confluence
3 6 (3.66%) Sitecore CMS
4 1 (0.61%) Apache
4 1 (0.61%) MS Exchange
Applications
1 14 (8.54%) Microsoft Office
2 4 (2.44%) Microsoft Excel
Business Applications
1 2 (1.22%) Remedy ITSM
2 1 (0.61%) Dynamics CRM
Cloud Services
1 8 (4.88%) Microsoft Azure
2 7 (4.27%) Office 365
3 6 (3.66%) npm
4 3 (1.83%) Amazon AWS
Communications & Networking
1 52 (31.71%) WAN
2 48 (29.27%) LAN
3 44 (26.83%) Cisco Nexus
4 42 (25.61%) NX-OS
5 30 (18.29%) VoIP
6 27 (16.46%) BGP
6 27 (16.46%) EIGRP
7 25 (15.24%) Cisco IOS
7 25 (15.24%) Wireshark
8 9 (5.49%) TCP/IP
9 7 (4.27%) Firewall
10 6 (3.66%) VPN
10 6 (3.66%) Wi-Fi
11 4 (2.44%) DSL
11 4 (2.44%) Internet
11 4 (2.44%) Network Security
11 4 (2.44%) VLAN
12 3 (1.83%) DNS
12 3 (1.83%) F5 BIG-IP LTM
12 3 (1.83%) Intranet
Database & Business Intelligence
1 9 (5.49%) Oracle Database
2 3 (1.83%) SQL Server
2 3 (1.83%) SQL Server Analysis Services
2 3 (1.83%) SQL Server Integration Services
2 3 (1.83%) SQL Server Reporting Services
3 2 (1.22%) SQL Server 2014
4 1 (0.61%) Amazon RDS
4 1 (0.61%) Power BI
4 1 (0.61%) SQL Server 2008
4 1 (0.61%) SQL Server 2012
Development Applications
1 42 (25.61%) VSS/SourceSafe
2 8 (4.88%) JIRA
3 7 (4.27%) Team Foundation Server
4 6 (3.66%) Bower
4 6 (3.66%) Git (software)
4 6 (3.66%) Jenkins
4 6 (3.66%) NuGet
4 6 (3.66%) Octopus Deploy
4 6 (3.66%) Selenium
4 6 (3.66%) SpecFlow
General
1 17 (10.37%) Finance
2 8 (4.88%) Telecoms
3 3 (1.83%) Electronics
3 3 (1.83%) Manufacturing
3 3 (1.83%) Marketing
4 2 (1.22%) Advertising
4 2 (1.22%) Banking
4 2 (1.22%) Law
4 2 (1.22%) Local Government
4 2 (1.22%) Retail
5 1 (0.61%) Military
Job Titles
1 46 (28.05%) Network Engineer
2 35 (21.34%) Analyst
3 15 (9.15%) Developer
4 13 (7.93%) Service Analyst
5 12 (7.32%) Applications Support
5 12 (7.32%) Service Manager
5 12 (7.32%) Support Analyst
6 10 (6.10%) Lead Tester
6 10 (6.10%) Technical Leader
6 10 (6.10%) Technical Tester
6 10 (6.10%) Tester
7 9 (5.49%) 2nd Line Support
8 8 (4.88%) 2nd Line Support Analyst
8 8 (4.88%) C# Developer
8 8 (4.88%) C# Software Developer
8 8 (4.88%) Head of IT
8 8 (4.88%) IT Manager
8 8 (4.88%) Senior Network Engineer
8 8 (4.88%) Service Desk Analyst
8 8 (4.88%) Software Developer
Libraries, Frameworks & Software Standards
1 22 (13.41%) .NET
2 7 (4.27%) ASP.NET
2 7 (4.27%) HTML
3 6 (3.66%) .NET Framework
3 6 (3.66%) AngularJS
3 6 (3.66%) ASP.NET MVC
3 6 (3.66%) ASP.NET Web API
3 6 (3.66%) HTML5
3 6 (3.66%) Sass
4 3 (1.83%) WebCenter
5 1 (0.61%) Middleware
Miscellaneous
1 9 (5.49%) Computer Science
2 8 (4.88%) Analytical Skills
2 8 (4.88%) Client/Server
3 6 (3.66%) Data Centre
4 5 (3.05%) Management Information System
5 3 (1.83%) PMI
6 2 (1.22%) CMDB
6 2 (1.22%) Cyber Attack
7 1 (0.61%) Clustering
7 1 (0.61%) Cyberthreat
7 1 (0.61%) Driving Licence
7 1 (0.61%) EMC VNX
7 1 (0.61%) Enterprise Storage
7 1 (0.61%) Replication
7 1 (0.61%) Security Operations Centre
7 1 (0.61%) User Experience
7 1 (0.61%) Virtual Team
Operating Systems
1 27 (16.46%) Unix
2 20 (12.20%) Linux
3 15 (9.15%) Windows
4 3 (1.83%) Red Hat Enterprise Linux
5 2 (1.22%) Android
5 2 (1.22%) Apple iOS
5 2 (1.22%) Windows 10
5 2 (1.22%) Windows 7
5 2 (1.22%) Windows Server 2008
5 2 (1.22%) Windows Server 2012
6 1 (0.61%) Solaris
6 1 (0.61%) Windows Server
Processes & Methodologies
1 74 (45.12%) Service Management
2 61 (37.20%) ITIL
3 56 (34.15%) Root Cause Analysis
4 47 (28.66%) Problem Management
5 46 (28.05%) Capacity Management
6 45 (27.44%) Network Monitoring
7 42 (25.61%) Security Patching
8 34 (20.73%) Agile Software Development
9 32 (19.51%) Change Management
10 26 (15.85%) Service Delivery
11 23 (14.02%) DevOps
12 22 (13.41%) Release Management
13 17 (10.37%) Risk Management
14 16 (9.76%) Scrum
14 16 (9.76%) Test Planning
14 16 (9.76%) V-Model
14 16 (9.76%) Waterfall
15 15 (9.15%) SDLC
16 14 (8.54%) Software Engineering
17 13 (7.93%) Penetration Testing
Programming Languages
1 31 (18.90%) Python
2 21 (12.80%) C#
3 17 (10.37%) SQL
4 8 (4.88%) PowerShell
5 7 (4.27%) C
6 6 (3.66%) Bash Shell
6 6 (3.66%) JavaScript
6 6 (3.66%) PHP
6 6 (3.66%) TypeScript
7 2 (1.22%) Objective-C
8 1 (0.61%) Java
Qualifications
1 69 (42.07%) Security Cleared
2 55 (33.54%) DV Cleared
3 45 (27.44%) Cisco Certification
4 38 (23.17%) SC Cleared
5 27 (16.46%) CCNP
6 18 (10.98%) Microsoft Certification
7 17 (10.37%) CCNA
8 11 (6.71%) ISEB
9 10 (6.10%) CEH
9 10 (6.10%) ISTQB
9 10 (6.10%) MCSA
9 10 (6.10%) MCSE
10 8 (4.88%) CISSP
10 8 (4.88%) Degree
10 8 (4.88%) ITIL Foundation Certificate
11 5 (3.05%) CISM
12 3 (1.83%) GCIA
12 3 (1.83%) GSEC
12 3 (1.83%) PMI Certification
12 3 (1.83%) PRINCE2 Certification
Quality Assurance & Compliance
1 52 (31.71%) SLA
2 8 (4.88%) ISO/IEC 27001
3 7 (4.27%) QA
4 3 (1.83%) ISO/IEC 20000
5 1 (0.61%) COBIT
5 1 (0.61%) Cyber Essentials
5 1 (0.61%) ISO 22301
5 1 (0.61%) ISO 9001
5 1 (0.61%) PCI DSS
5 1 (0.61%) Sarbanes-Oxley
System Software
1 51 (31.10%) VMware Infrastructure
2 6 (3.66%) Active Directory
3 1 (0.61%) NFS
3 1 (0.61%) VMware ESXi
Systems Management
1 42 (25.61%) Cisco LMS
1 42 (25.61%) Nagios
1 42 (25.61%) Opsview
2 17 (10.37%) Cisco Prime
3 2 (1.22%) Computer Emergency Response Teams
3 2 (1.22%) Systems Management Server (SMS)
4 1 (0.61%) Microsoft Clustering
4 1 (0.61%) Norton AntiVirus
4 1 (0.61%) SCCM
4 1 (0.61%) vMotion
Vendors
1 51 (31.10%) VMware
2 50 (30.49%) Cisco
3 32 (19.51%) Microsoft
4 13 (7.93%) Oracle
5 7 (4.27%) HP
5 7 (4.27%) ServiceNow
6 6 (3.66%) Atlassian
6 6 (3.66%) Citrix
6 6 (3.66%) Sitecore
7 3 (1.83%) F5
7 3 (1.83%) Remedy
7 3 (1.83%) SAP
8 2 (1.22%) BMC
8 2 (1.22%) Meraki
8 2 (1.22%) Palo Alto
8 2 (1.22%) Red Hat
8 2 (1.22%) Xamarin
9 1 (0.61%) CheckPoint
9 1 (0.61%) Juniper
9 1 (0.61%) NetApp