Period
to 28 January 2020

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 28 January 2020 with a comparison to the same period in the previous 2 years.

Incident Management
England > South West
6 months to
28 Jan 2020
Same period 2019 Same period 2018
Rank 193 178 178
Rank change year-on-year -15 0 +21
Permanent jobs citing Incident Management 102 144 179
As % of all permanent IT jobs advertised in the South West 1.19% 1.46% 1.79%
As % of the Processes & Methodologies category 1.31% 1.57% 1.96%
Number of salaries quoted 83 120 132
South West median annual salary £38,500 £45,000 £40,500
Median salary % change year-on-year -14.44% +11.11% +1.25%
10th Percentile £23,000 £31,500 £20,600
90th Percentile £57,500 £60,000 £52,500
England median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +7.95%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 7,758 9,186 9,138
As % of all permanent IT jobs advertised in the South West 90.26% 92.85% 91.18%
Number of salaries quoted 6,266 7,174 7,462
South West median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +2.41%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £65,000 £67,787 £63,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South West.

Salary trend for Incident Management in the South West

Incident Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Incident Management in the South West over the 6 months to 28 January 2020.

Salary histogram for Incident Management in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South West region over the 6 months to 28 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -27 26 £32,500 -27.78% 6
Bristol +22 25 £41,500 -7.78% 3
Dorset +8 15 £29,000 -41.41% 4
Gloucestershire -26 14 £45,000 -15.09% 6
Devon -6 10 £55,000 +46.67%
Somerset +19 8 £42,500 -10.53% 1
Cornwall +9 2 £23,250 -
Incident Management
England

For the 6 months to 28 January 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for Incident Management.

1 48 (47.06%) Windows
2 35 (34.31%) ITIL
3 34 (33.33%) Service Management
4 28 (27.45%) Active Directory
5 25 (24.51%) Windows Server
6 22 (21.57%) LAN
6 22 (21.57%) Finance
7 21 (20.59%) WAN
8 20 (19.61%) Microsoft
8 20 (19.61%) VMware
9 19 (18.63%) Information Security
10 18 (17.65%) Linux
10 18 (17.65%) Security Cleared
11 16 (15.69%) Service Delivery
11 16 (15.69%) Management Information System
11 16 (15.69%) Problem-Solving
12 14 (13.73%) ISO/IEC 27001
13 13 (12.75%) ISMS
13 13 (12.75%) Data Centre
13 13 (12.75%) Windows 10
14 12 (11.76%) Infrastructure Engineering
14 12 (11.76%) Problem Management
14 12 (11.76%) VMware Infrastructure
15 11 (10.78%) Telecoms
15 11 (10.78%) SQL
15 11 (10.78%) Public Sector
16 10 (9.80%) DevOps
16 10 (9.80%) Security Management
16 10 (9.80%) ITSM
17 9 (8.82%) Business Intelligence

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.86%) SharePoint
2 6 (5.88%) Exchange Server 2013
2 6 (5.88%) MS Exchange
3 4 (3.92%) CMS
3 4 (3.92%) IIS
3 4 (3.92%) Sitecore CMS
4 2 (1.96%) Oracle Application Server
4 2 (1.96%) Oracle Spatial
5 1 (0.98%) Confluence
5 1 (0.98%) Elasticsearch
5 1 (0.98%) WebLogic
5 1 (0.98%) WebSphere
Applications
1 7 (6.86%) Microsoft Office
Business Applications
1 1 (0.98%) Oracle Applications
1 1 (0.98%) Oracle EBS
Cloud Services
1 9 (8.82%) Office 365
2 8 (7.84%) Azure
3 7 (6.86%) AWS
4 4 (3.92%) npm
4 4 (3.92%) NuGet
5 2 (1.96%) SaaS
6 1 (0.98%) Dynamics 365
6 1 (0.98%) G Suite
6 1 (0.98%) GCP
Communications & Networking
1 22 (21.57%) LAN
2 21 (20.59%) WAN
3 7 (6.86%) Intrusion Detection
4 5 (4.90%) Firewall
4 5 (4.90%) Network Security
4 5 (4.90%) VoIP
5 4 (3.92%) DNS
5 4 (3.92%) Internet
5 4 (3.92%) Remote Desktop
5 4 (3.92%) Wireless
6 3 (2.94%) DHCP
6 3 (2.94%) Wireshark
7 2 (1.96%) DPNSS
7 2 (1.96%) GPON
7 2 (1.96%) NAS
7 2 (1.96%) NX-OS
7 2 (1.96%) QSIG
7 2 (1.96%) SAN
7 2 (1.96%) TCP/IP
8 1 (0.98%) 4G
Database & Business Intelligence
1 3 (2.94%) MySQL
1 3 (2.94%) Relational Database
1 3 (2.94%) SQL Server
2 2 (1.96%) Data Warehouse
2 2 (1.96%) NoSQL
2 2 (1.96%) Oracle Database
2 2 (1.96%) Oracle Database 10g
2 2 (1.96%) Oracle Database 11g
3 1 (0.98%) Big Data
3 1 (0.98%) MongoDB
3 1 (0.98%) Oracle BI EE
3 1 (0.98%) PostgreSQL
3 1 (0.98%) RDBMS
Development Applications
1 6 (5.88%) Git (software)
2 5 (4.90%) Jenkins
3 4 (3.92%) Bitbucket
3 4 (3.92%) Bower
3 4 (3.92%) Octopus Deploy
3 4 (3.92%) Selenium
3 4 (3.92%) SpecFlow
4 2 (1.96%) Burp Suite
4 2 (1.96%) Metasploit
4 2 (1.96%) Visual Studio Team System
5 1 (0.98%) JIRA
5 1 (0.98%) Robot Framework
5 1 (0.98%) TestRail
5 1 (0.98%) VSS/SourceSafe
General
1 22 (21.57%) Finance
2 11 (10.78%) Public Sector
2 11 (10.78%) Telecoms
3 8 (7.84%) Electronics
3 8 (7.84%) Manufacturing
3 8 (7.84%) Marketing
4 5 (4.90%) Retail
5 3 (2.94%) Aerospace
6 2 (1.96%) Banking
6 2 (1.96%) Law
7 1 (0.98%) Back Office
7 1 (0.98%) Financial Institution
7 1 (0.98%) Front Office
7 1 (0.98%) International Banking
7 1 (0.98%) Military
Job Titles
1 19 (18.63%) Analyst
2 13 (12.75%) IT Support
3 9 (8.82%) 3rd Line Engineer
4 8 (7.84%) Consultant
4 8 (7.84%) Developer
4 8 (7.84%) Network Engineer
4 8 (7.84%) Service Analyst
4 8 (7.84%) Service Desk Analyst
4 8 (7.84%) Support Analyst
5 7 (6.86%) IT Analyst
5 7 (6.86%) Security Officer
5 7 (6.86%) Support Engineer
5 7 (6.86%) Technical Consultant
6 6 (5.88%) 3rd Line Technical Engineer
6 6 (5.88%) Cloud Consultant
6 6 (5.88%) Cloud Engineer
6 6 (5.88%) Senior Service Desk Analyst
6 6 (5.88%) VMware Consultant
6 6 (5.88%) VMware Engineer
6 6 (5.88%) VMware Technical Consultant
Libraries, Frameworks & Software Standards
1 6 (5.88%) .NET
1 6 (5.88%) React
1 6 (5.88%) Sass
2 4 (3.92%) .NET Framework
2 4 (3.92%) ASP.NET
2 4 (3.92%) ASP.NET MVC
2 4 (3.92%) ASP.NET Web API
2 4 (3.92%) HTML
2 4 (3.92%) HTML5
2 4 (3.92%) LDAP
3 3 (2.94%) Web Services
4 2 (1.96%) .NET Core
4 2 (1.96%) CSS
4 2 (1.96%) Redux
5 1 (0.98%) 802.1X
5 1 (0.98%) Elastic Stack
Miscellaneous
1 16 (15.69%) Management Information System
2 13 (12.75%) Data Centre
3 9 (8.82%) Self-Motivation
4 6 (5.88%) Clustering
5 4 (3.92%) Analytical Skills
5 4 (3.92%) Data Protection Act
5 4 (3.92%) Mobile App
5 4 (3.92%) Virtual Team
6 3 (2.94%) Driving Licence
6 3 (2.94%) Enterprise Software
7 2 (1.96%) CESG
7 2 (1.96%) Greenfield Project
7 2 (1.96%) Linux Command Line
7 2 (1.96%) Replication
8 1 (0.98%) Client/Server
8 1 (0.98%) PKI
8 1 (0.98%) User Experience
Operating Systems
1 48 (47.06%) Windows
2 25 (24.51%) Windows Server
3 18 (17.65%) Linux
4 13 (12.75%) Windows 10
5 5 (4.90%) Unix
6 3 (2.94%) Red Hat Enterprise Linux
6 3 (2.94%) Windows 8
6 3 (2.94%) Windows Server 2008
6 3 (2.94%) Windows XP
7 2 (1.96%) AIX
7 2 (1.96%) Windows 7
7 2 (1.96%) Windows Server 2003
8 1 (0.98%) CentOS
8 1 (0.98%) Windows 2000
Processes & Methodologies
1 35 (34.31%) ITIL
2 34 (33.33%) Service Management
3 19 (18.63%) Information Security
4 16 (15.69%) Problem-Solving
4 16 (15.69%) Service Delivery
5 13 (12.75%) ISMS
6 12 (11.76%) Infrastructure Engineering
6 12 (11.76%) Problem Management
7 10 (9.80%) DevOps
7 10 (9.80%) ITSM
7 10 (9.80%) Security Management
8 9 (8.82%) Agile Software Development
8 9 (8.82%) Business Intelligence
9 8 (7.84%) Digital Marketing
9 8 (7.84%) Information Security Management
9 8 (7.84%) Programme Management
9 8 (7.84%) Stakeholder Management
10 6 (5.88%) Line Management
10 6 (5.88%) Load Balancing
10 6 (5.88%) Root Cause Analysis
Programming Languages
1 11 (10.78%) SQL
2 7 (6.86%) C#
2 7 (6.86%) JavaScript
2 7 (6.86%) TypeScript
3 5 (4.90%) Java
4 4 (3.92%) C
4 4 (3.92%) Python
5 3 (2.94%) Bash Shell
6 2 (1.96%) Java 8
6 2 (1.96%) PL/SQL
6 2 (1.96%) PowerShell
6 2 (1.96%) Shell Script
6 2 (1.96%) VB
7 1 (0.98%) C++
7 1 (0.98%) Go
7 1 (0.98%) PHP
Qualifications
1 18 (17.65%) Security Cleared
2 9 (8.82%) DV Cleared
2 9 (8.82%) SC Cleared
3 6 (5.88%) Cisco Certification
4 5 (4.90%) ITIL Certification
5 4 (3.92%) AWS Certification
5 4 (3.92%) Degree
6 3 (2.94%) CCNA
6 3 (2.94%) CCNP
7 2 (1.96%) CCSP
7 2 (1.96%) CEH
7 2 (1.96%) CESG Certified Professional
7 2 (1.96%) CISM
7 2 (1.96%) CISSP
8 1 (0.98%) DBS Check
8 1 (0.98%) ISTQB
Quality Assurance & Compliance
1 14 (13.73%) ISO/IEC 27001
2 9 (8.82%) ISO/IEC 20000
3 7 (6.86%) GDPR
4 6 (5.88%) SLA
5 5 (4.90%) ISO 9001
5 5 (4.90%) PCI DSS
6 4 (3.92%) QA
7 1 (0.98%) ISO 22301
7 1 (0.98%) ISO/IEC 27005
System Software
1 28 (27.45%) Active Directory
2 12 (11.76%) VMware Infrastructure
3 5 (4.90%) Docker
4 4 (3.92%) Virtual Machines
5 2 (1.96%) Oracle Clusterware
5 2 (1.96%) Oracle RAC
6 1 (0.98%) Hyper-V
6 1 (0.98%) VMware ESXi
6 1 (0.98%) vSphere
Systems Management
1 7 (6.86%) Nagios
2 6 (5.88%) Cacti
3 5 (4.90%) Kubernetes
4 2 (1.96%) Data Guard
4 2 (1.96%) Enterprise Manager Cloud Control
4 2 (1.96%) Nmap
4 2 (1.96%) Oracle Flashback
4 2 (1.96%) Oracle RMAN
4 2 (1.96%) SCCM
4 2 (1.96%) Single Sign-On
5 1 (0.98%) Cisco LMS
5 1 (0.98%) HP ALM
5 1 (0.98%) Netcool
5 1 (0.98%) NSN NetAct
5 1 (0.98%) Opsview
Vendors
1 20 (19.61%) Microsoft
1 20 (19.61%) VMware
2 9 (8.82%) Cisco
3 8 (7.84%) SAP
4 6 (5.88%) SolarWinds
5 4 (3.92%) Oracle
5 4 (3.92%) Remedy
5 4 (3.92%) Sitecore
6 3 (2.94%) Centrify
6 3 (2.94%) Red Hat
7 2 (1.96%) DocuSign
7 2 (1.96%) HP
7 2 (1.96%) IBM
7 2 (1.96%) NetApp
8 1 (0.98%) Apple
8 1 (0.98%) Dell
8 1 (0.98%) Nokia
8 1 (0.98%) PeopleSoft
8 1 (0.98%) Salesforce.com
8 1 (0.98%) Toshiba