Period
to 18 December 2018

The median annual salary for a Support Analyst was £24,500 in advertised job vacancies in Devon during the 6 months to 18 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Devon
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 58 43 58
Rank change year-on-year -15 +15 +2
Permanent jobs requiring a Support Analyst 7 28 29
As % of all permanent IT jobs advertised in Devon 1.18% 5.22% 3.83%
As % of the Job Titles category 1.20% 5.41% 4.01%
Number of salaries quoted 7 24 20
Devon median annual salary £24,500 £22,500 £25,000
Median salary % change year-on-year +8.89% -10.00% +4.17%
10th Percentile £19,500 £18,250 £21,264
90th Percentile £31,650 £25,000 £28,900
South West median annual salary £29,000 £26,000 £27,500
% change year-on-year +11.54% -5.45% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Devon
Permanent vacancies in Devon with a recognized job title 581 518 724
% of permanent IT jobs with a recognized job title 98.31% 96.64% 95.64%
Number of salaries quoted 451 438 636
Devon median annual salary £37,500 £40,000 £35,000
Median salary % change year-on-year -6.25% +14.29% +9.38%
10th Percentile £24,250 £22,750 £22,500
90th Percentile £57,500 £55,609 £52,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Support Analyst
Job Vacancy Trend in Devon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for Support Analyst in Devon

Support Analyst
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Devon.

Salary trend for Support Analyst in Devon

Support Analyst
Salary Histogram in Devon

The salary distribution of IT jobs citing Support Analyst in Devon over the 6 months to 18 December 2018.

Salary histogram for Support Analyst in Devon

Support Analyst
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Devon region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -13 2 £26,250 +16.67% 1
Plymouth -7 1 £23,000 -9.80%
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Devon

For the 6 months to 18 December 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Devon region featuring Support Analyst in the job title.

1 5 (71.43%) Microsoft
2 4 (57.14%) Windows
2 4 (57.14%) Self-Motivation
3 3 (42.86%) Problem-Solving
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) XenApp
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows Server 2012
3 3 (42.86%) Analytical Skills
3 3 (42.86%) Windows 10
3 3 (42.86%) Internet
3 3 (42.86%) C
3 3 (42.86%) Citrix
3 3 (42.86%) ITIL
3 3 (42.86%) TCP/IP
4 2 (28.57%) Active Directory
4 2 (28.57%) Retail
5 1 (14.29%) Network Architecture
5 1 (14.29%) Office 365
5 1 (14.29%) Ticket Management
5 1 (14.29%) Enterprise Software
5 1 (14.29%) Service Delivery
5 1 (14.29%) Mathematics
5 1 (14.29%) SCCM
5 1 (14.29%) Shell Script
5 1 (14.29%) ITIL Certification
5 1 (14.29%) SLA
5 1 (14.29%) MCP
5 1 (14.29%) Java
5 1 (14.29%) JavaScript

Support Analyst Skill Set
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Apache
1 1 (14.29%) JBoss
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 3 (42.86%) Internet
1 3 (42.86%) TCP/IP
2 1 (14.29%) VoIP
General
1 2 (28.57%) Retail
Miscellaneous
1 4 (57.14%) Self-Motivation
2 3 (42.86%) Analytical Skills
3 1 (14.29%) Enterprise Software
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 10
2 3 (42.86%) Windows 7
2 3 (42.86%) Windows Server 2008
2 3 (42.86%) Windows Server 2012
3 1 (14.29%) Linux
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Problem-Solving
2 1 (14.29%) Mathematics
2 1 (14.29%) Network Architecture
2 1 (14.29%) Service Delivery
2 1 (14.29%) Ticket Management
Programming Languages
1 3 (42.86%) C
2 1 (14.29%) Java
2 1 (14.29%) JavaScript
2 1 (14.29%) Shell Script
2 1 (14.29%) SQL
Qualifications
1 1 (14.29%) ITIL Certification
1 1 (14.29%) MCP
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 3 (42.86%) XenApp
2 2 (28.57%) Active Directory
Systems Management
1 1 (14.29%) SCCM
Vendors
1 5 (71.43%) Microsoft
2 3 (42.86%) Citrix
3 1 (14.29%) Oracle