Period
to 23 November 2017

The median annual salary for a Support Analyst was £22,500 in advertised job vacancies in Devon during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Devon
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 47 58 66
Rank change year-on-year +11 +8 +20
Permanent jobs requiring a Support Analyst 25 29 15
As % of all permanent IT jobs advertised in Devon 4.50% 3.65% 2.08%
As % of the Job Titles category 4.66% 3.82% 2.16%
Number of salaries quoted 21 20 15
Devon median annual salary £22,500 £26,250 £24,000
Median salary % change year-on-year -14.29% +9.38% +22.29%
10th Percentile £18,250 £21,264 £19,250
90th Percentile £25,000 £30,250 £31,200
South West median annual salary £27,000 £27,500 £27,500
% change year-on-year -1.82% - +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Devon
Permanent vacancies in Devon with a recognized job title 537 760 694
% of permanent IT jobs with a recognized job title 96.76% 95.60% 96.26%
Number of salaries quoted 449 667 584
Devon median annual salary £40,000 £35,000 £32,500
Median salary % change year-on-year +14.29% +7.69% -2.62%
10th Percentile £22,700 £22,500 £20,000
90th Percentile £55,000 £53,750 £46,250
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Support Analyst
Job Vacancy Trend in Devon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for Support Analyst in Devon

Support Analyst
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Devon.

Salary trend for Support Analyst in Devon

Support Analyst
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Devon region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter +6 19 £22,500 -0.12%
Plymouth +8 1 £25,500 -20.31%
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Devon

For the 6 months to 23 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Devon region featuring Support Analyst in the job title.

1 14 (56.00%) SQL
2 12 (48.00%) Talend Open Studio
2 12 (48.00%) JIRA
2 12 (48.00%) Talend
3 10 (40.00%) Microsoft
4 8 (32.00%) Windows
5 7 (28.00%) XML
6 6 (24.00%) XSLT
6 6 (24.00%) SQL Server
6 6 (24.00%) TCP/IP
7 5 (20.00%) ITIL
7 5 (20.00%) Data Analysis
7 5 (20.00%) Windows 7
8 4 (16.00%) Statistics
8 4 (16.00%) Marketing
8 4 (16.00%) Analytical Skills
8 4 (16.00%) Office 365
8 4 (16.00%) Windows Server
9 3 (12.00%) Task Automation
9 3 (12.00%) Oneserve
9 3 (12.00%) Internet
10 2 (8.00%) Logi Analytics
10 2 (8.00%) Incident Management
10 2 (8.00%) DSL
10 2 (8.00%) WAN
10 2 (8.00%) Service Delivery
10 2 (8.00%) VPN
10 2 (8.00%) Unix
10 2 (8.00%) Analytics
10 2 (8.00%) Proactive Management

Support Analyst Skill Set
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) SAS
Cloud Services
1 4 (16.00%) Office 365
2 1 (4.00%) Cloud Computing
Communications & Networking
1 6 (24.00%) TCP/IP
2 3 (12.00%) Internet
3 2 (8.00%) DSL
3 2 (8.00%) VPN
3 2 (8.00%) WAN
Database & Business Intelligence
1 6 (24.00%) SQL Server
2 1 (4.00%) MySQL
Development Applications
1 12 (48.00%) JIRA
1 12 (48.00%) Talend Open Studio
General
1 4 (16.00%) Marketing
2 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 7 (28.00%) XML
2 6 (24.00%) XSLT
Miscellaneous
1 4 (16.00%) Analytical Skills
2 1 (4.00%) Wiki
Operating Systems
1 8 (32.00%) Windows
2 5 (20.00%) Windows 7
3 4 (16.00%) Windows Server
4 2 (8.00%) Unix
5 1 (4.00%) Linux
5 1 (4.00%) Windows 10
5 1 (4.00%) Windows Server 2008
5 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 5 (20.00%) Data Analysis
1 5 (20.00%) ITIL
2 4 (16.00%) Statistics
3 3 (12.00%) Task Automation
4 2 (8.00%) Analytics
4 2 (8.00%) Incident Management
4 2 (8.00%) Proactive Management
4 2 (8.00%) Service Delivery
5 1 (4.00%) Business Intelligence
5 1 (4.00%) Continuous Improvement
5 1 (4.00%) Fault Management
5 1 (4.00%) ITIL V2
5 1 (4.00%) Knowledge Management
5 1 (4.00%) Manual Testing
5 1 (4.00%) Performance Monitoring
5 1 (4.00%) Performance Tuning
5 1 (4.00%) Test Automation
5 1 (4.00%) Ticket Management
Programming Languages
1 14 (56.00%) SQL
2 1 (4.00%) PL/SQL
2 1 (4.00%) Shell Script
Qualifications
1 1 (4.00%) MCP
1 1 (4.00%) SC Cleared
1 1 (4.00%) Security Cleared
System Software
1 1 (4.00%) XenApp
Vendors
1 12 (48.00%) Talend
2 10 (40.00%) Microsoft
3 3 (12.00%) Oneserve
4 2 (8.00%) Logi
4 2 (8.00%) Logi Analytics
5 1 (4.00%) Citrix
5 1 (4.00%) Oracle
5 1 (4.00%) SAP