The median annual salary for a Support Analyst was £24,000 in advertised job vacancies in the South West during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Support Analyst
England / South West
Rank 132 99 93
Rank change year-on-year -33 -6  
Permanent jobs requiring a Support Analyst 112 179 182
As % of all permanent IT jobs advertised in the South West 2.20% 3.06% 3.06%
As % of the Job Titles category 2.28% 3.17% 3.13%
Number of salaries quoted 97 147 159
Median salary £24,000 £29,000 £26,500
Median salary % change year-on-year -17.24% +9.43%  
90% offered a salary of more than £19,000 £20,300 £20,000
10% offered a salary of more than £37,500 £40,000 £39,300
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4917 5654 5814
As % of all permanent IT job vacancies advertised in the South West 96.66% 96.70% 97.78%
Number of salaries quoted 4106 4670 4874
Median salary £40,000 £39,500 £37,500
Median salary % change year-on-year +1.26% +5.33%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the South West

Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the South West.

Salary trend for Support Analyst in the South West

Support Analyst
Salary Histogram in the South West

The salary distribution of IT jobs citing Support Analyst in the South West over the 3 months to 24 March 2017.

Salary histogram for Support Analyst in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +1 44 £25,000 -16.66% 2
Bristol -5 30 £30,000 +9.09% 8
Somerset -25 13 £17,500 -28.57% 1
Dorset +15 9 £27,250 -44.10% 3
Gloucestershire -4 9 £22,500 -30.76%
Devon -2 4 £23,500 +2.17%
Cornwall -2 2 £40,000 +135.29% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 24 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Analyst in the job title.

1 111 (46.44%) Windows
2 95 (39.75%) Active Directory
3 79 (33.05%) Microsoft
4 67 (28.03%) ITIL
5 65 (27.20%) SQL
6 56 (23.43%) MS Office
7 52 (21.76%) MS Exchange
7 52 (21.76%) Windows Server
8 49 (20.50%) SQL Server
9 44 (18.41%) Finance
10 38 (15.90%) Citrix
11 32 (13.39%) SLA
11 32 (13.39%) ERP
11 32 (13.39%) MS Excel
12 31 (12.97%) TCP/IP
13 30 (12.55%) Service Management
13 30 (12.55%) Analytical Skills
14 28 (11.72%) LAN
15 25 (10.46%) WAN
15 25 (10.46%) Windows Server 2008
16 24 (10.04%) Linux
17 21 (8.79%) Oracle
17 21 (8.79%) Wi-Fi
18 20 (8.37%) VMware
18 20 (8.37%) Windows XP
19 18 (7.53%) Office 365
19 18 (7.53%) Windows Server 2012
20 17 (7.11%) Firewall
21 15 (6.28%) Service Delivery
21 15 (6.28%) VB

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (21.76%) MS Exchange
2 11 (4.60%) IIS
3 10 (4.18%) Apache
4 9 (3.77%) Exchange Server 2013
5 8 (3.35%) WebLogic
6 7 (2.93%) Alfresco
6 7 (2.93%) JBoss
6 7 (2.93%) Joomla!
6 7 (2.93%) WebSphere
7 6 (2.51%) Exchange Server 2010
7 6 (2.51%) SharePoint
8 3 (1.26%) BizTalk Server
8 3 (1.26%) CMS
8 3 (1.26%) IBM Domino
8 3 (1.26%) Jetty
8 3 (1.26%) Tomcat
9 2 (0.84%) Exchange Server 2003
9 2 (0.84%) Exchange Server 2007
9 2 (0.84%) SharePoint 2013
9 2 (0.84%) TPMS
Applications
1 56 (23.43%) MS Office
2 32 (13.39%) MS Excel
3 3 (1.26%) MS PowerPoint
Business Applications
1 7 (2.93%) SAP CRM
1 7 (2.93%) SAP ERP
2 3 (1.26%) SAP FI
3 2 (0.84%) Dynamics CRM
3 2 (0.84%) SAP CO
3 2 (0.84%) SAP FI/CO
3 2 (0.84%) Unit4 Business World
4 1 (0.42%) Infor CloudSuite Industrial (formerly SyteLine)
4 1 (0.42%) NetSuite
4 1 (0.42%) OpenText MBPM
4 1 (0.42%) Oracle Cash Management
4 1 (0.42%) Oracle EBS
4 1 (0.42%) Oracle EBS R12
4 1 (0.42%) Oracle iProcurement
4 1 (0.42%) Oracle Payables
4 1 (0.42%) Oracle Receivables
4 1 (0.42%) Sage 200
4 1 (0.42%) SAP Business One
4 1 (0.42%) SAP Oil and Gas
4 1 (0.42%) Visualfiles
Cloud Services
1 18 (7.53%) Office 365
2 7 (2.93%) GitHub
3 4 (1.67%) Microsoft Azure
3 4 (1.67%) SaaS
4 1 (0.42%) Amazon AWS
4 1 (0.42%) Azure Active Directory
4 1 (0.42%) Cloud Computing
4 1 (0.42%) OneDrive
4 1 (0.42%) SuccessFactors
Communications & Networking
1 31 (12.97%) TCP/IP
2 28 (11.72%) LAN
3 25 (10.46%) WAN
4 21 (8.79%) Wi-Fi
5 17 (7.11%) Firewall
6 12 (5.02%) DNS
7 10 (4.18%) Remote Desktop
8 7 (2.93%) Internet
9 6 (2.51%) DHCP
9 6 (2.51%) SAN
9 6 (2.51%) Wireless
10 4 (1.67%) Intranet
10 4 (1.67%) VoIP
11 3 (1.26%) Cisco Wireless
11 3 (1.26%) ISDN
11 3 (1.26%) PABX
11 3 (1.26%) VPN
11 3 (1.26%) WLAN
12 2 (0.84%) iSCSI
12 2 (0.84%) Skype
Database & Business Intelligence
1 49 (20.50%) SQL Server
2 14 (5.86%) SQL Server 2008
3 12 (5.02%) SQL Server 2005
4 11 (4.60%) SQL Server 2012
5 7 (2.93%) MongoDB
5 7 (2.93%) MS Access
5 7 (2.93%) SQL Server Reporting Services
6 5 (2.09%) Big Data
7 4 (1.67%) Relational Database
8 3 (1.26%) Crystal Reports
8 3 (1.26%) Ingres
8 3 (1.26%) RDBMS
9 2 (0.84%) BusinessObjects
9 2 (0.84%) Data Mining
9 2 (0.84%) MySQL
9 2 (0.84%) SQL Server 2000
9 2 (0.84%) SQL Server 2014
10 1 (0.42%) MariaDB
10 1 (0.42%) Oracle Database
10 1 (0.42%) QlikView
Development Applications
1 12 (5.02%) Visual Studio
2 8 (3.35%) Jenkins
2 8 (3.35%) Maven
2 8 (3.35%) Subversion
3 7 (2.93%) JIRA
3 7 (2.93%) Oracle Forms
4 3 (1.26%) Eclipse
5 1 (0.42%) JUnit
5 1 (0.42%) Selenium
General
1 44 (18.41%) Finance
2 11 (4.60%) Advertising
3 10 (4.18%) Retail
4 8 (3.35%) Back Office
5 7 (2.93%) Front Office
6 6 (2.51%) Legal
7 4 (1.67%) Law
8 3 (1.26%) Marketing
8 3 (1.26%) Telecoms
9 2 (0.84%) Aerospace
9 2 (0.84%) Banking
10 1 (0.42%) Electronics
10 1 (0.42%) Games
10 1 (0.42%) Investment Banking
10 1 (0.42%) Manufacturing
Libraries, Frameworks & Software Standards
1 12 (5.02%) XML
2 11 (4.60%) .NET
2 11 (4.60%) HTML
3 9 (3.77%) ODBC
4 8 (3.35%) Web Services
5 7 (2.93%) Ajax
5 7 (2.93%) AngularJS
5 7 (2.93%) Backbone.js
5 7 (2.93%) Dojo
5 7 (2.93%) Ember.js
5 7 (2.93%) Hibernate
5 7 (2.93%) JPA
5 7 (2.93%) JSP
5 7 (2.93%) React
5 7 (2.93%) SOAP
5 7 (2.93%) Spring
5 7 (2.93%) Spring MVC
5 7 (2.93%) Spring Web Flow
5 7 (2.93%) WSDL
6 3 (1.26%) ASP.NET
Miscellaneous
1 30 (12.55%) Analytical Skills
2 7 (2.93%) Computer Science
2 7 (2.93%) Driving Licence
3 5 (2.09%) Management Information System
3 5 (2.09%) Smartphone
4 4 (1.67%) Linux Command Line
4 4 (1.67%) Replication
4 4 (1.67%) User Experience
5 3 (1.26%) Data Centre
6 2 (0.84%) Blackberry
6 2 (0.84%) CCTV
6 2 (0.84%) Enterprise Software
6 2 (0.84%) EPoS
6 2 (0.84%) Fat Client
6 2 (0.84%) PDA
6 2 (0.84%) Thin Client
7 1 (0.42%) Equities
7 1 (0.42%) Fixed Income
7 1 (0.42%) HP Storage
7 1 (0.42%) iPad
Operating Systems
1 111 (46.44%) Windows
2 52 (21.76%) Windows Server
3 25 (10.46%) Windows Server 2008
4 24 (10.04%) Linux
5 20 (8.37%) Windows XP
6 18 (7.53%) Windows Server 2012
7 14 (5.86%) Apple iOS
7 14 (5.86%) Windows 10
8 13 (5.44%) Windows 7
8 13 (5.44%) Windows 8
9 12 (5.02%) Android
10 11 (4.60%) Unix
11 7 (2.93%) Windows Server 2003
12 4 (1.67%) CentOS
13 2 (0.84%) Mac OS X
14 1 (0.42%) AIX
14 1 (0.42%) Mac OS
Processes & Methodologies
1 67 (28.03%) ITIL
2 32 (13.39%) ERP
3 30 (12.55%) Service Management
4 15 (6.28%) Service Delivery
5 14 (5.86%) Trend Analysis
6 13 (5.44%) Coaching
7 12 (5.02%) CRM
7 12 (5.02%) Project Management
8 11 (4.60%) Time Management
9 10 (4.18%) Agile Software Development
10 8 (3.35%) ITIL V3
10 8 (3.35%) MVC
11 7 (2.93%) Android Development
11 7 (2.93%) E-Commerce
11 7 (2.93%) iOS Development
11 7 (2.93%) Mobile Development
11 7 (2.93%) Open Source
11 7 (2.93%) Release Management
12 6 (2.51%) Data Analysis
12 6 (2.51%) Incident Management
Programming Languages
1 65 (27.20%) SQL
2 15 (6.28%) VB
3 13 (5.44%) Java
3 13 (5.44%) PowerShell
3 13 (5.44%) VBA
4 12 (5.02%) VBScript
5 11 (4.60%) PHP
6 9 (3.77%) C#
7 8 (3.35%) JavaScript
8 7 (2.93%) Delphi
8 7 (2.93%) Pascal
9 4 (1.67%) T-SQL
10 3 (1.26%) C
10 3 (1.26%) Shell Script
11 2 (0.84%) C++
11 2 (0.84%) VB.NET
Qualifications
1 14 (5.86%) Degree
1 14 (5.86%) ITIL Certification
2 12 (5.02%) Security Cleared
3 9 (3.77%) SC Cleared
4 7 (2.93%) Microsoft Certification
5 4 (1.67%) VMware Certified Professional (VCP)
6 3 (1.26%) DBS Check
7 1 (0.42%) CCNA
7 1 (0.42%) Cisco Certification
7 1 (0.42%) ISEB
7 1 (0.42%) ISTQB
7 1 (0.42%) MBCS
7 1 (0.42%) MCP
7 1 (0.42%) MCSE
Quality Assurance & Compliance
1 32 (13.39%) SLA
2 3 (1.26%) ISO 9001
3 1 (0.42%) Data Quality
3 1 (0.42%) ISO/IEC 27001
3 1 (0.42%) PMO
System Software
1 95 (39.75%) Active Directory
2 14 (5.86%) VMware Infrastructure
3 9 (3.77%) vSphere
4 5 (2.09%) XenApp
5 4 (1.67%) VMware ESXi
5 4 (1.67%) XenDesktop
6 3 (1.26%) Hyper-V
6 3 (1.26%) Terminal Services
6 3 (1.26%) Virtual Desktop
7 2 (0.84%) Forefront TMG
7 2 (0.84%) ISA Server
7 2 (0.84%) XenServer
8 1 (0.42%) Terminal Server
Systems Management
1 8 (3.35%) Nagios
2 6 (2.51%) SCOM
3 4 (1.67%) SCCM
4 3 (1.26%) NetBackup
5 2 (0.84%) Malwarebytes
6 1 (0.42%) Graylog
6 1 (0.42%) HP Data Protector
6 1 (0.42%) SCOrch
Vendors
1 79 (33.05%) Microsoft
2 38 (15.90%) Citrix
3 21 (8.79%) Oracle
4 20 (8.37%) VMware
5 13 (5.44%) SAP
6 10 (4.18%) Cisco
6 10 (4.18%) HP
6 10 (4.18%) IBM
7 7 (2.93%) Symantec
7 7 (2.93%) Veeam
8 6 (2.51%) Sophos
9 5 (2.09%) Avaya
10 4 (1.67%) 3PAR
10 4 (1.67%) Dell
10 4 (1.67%) iManage
10 4 (1.67%) Red Hat
11 3 (1.26%) arcserve
11 3 (1.26%) Barracuda Networks
11 3 (1.26%) Juniper
11 3 (1.26%) NICE Systems
St. Ives, Cambridgeshire
Lynx Recruitment Ltd
Posted: 10 hours ago
Bristol, Avon
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Posted: 18 hours ago
Bristol, Avon
Harris Global
Salary: From £28,000 to £33,000 per annum + benefits
Posted: 2 days ago
Bath, Avon
EasyWebRecruitment.com
Salary: Competitive salary & excellent benefits
Posted: 2 days ago
Bournemouth, Dorset
Team Jobs
Salary: From £22,000 to £22,000 per annum 25days hols,pension,private medical
Posted: 2 days ago
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Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Benefits and Bonus
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Salary: £25000 - £35000 per annum + + Benefits + OnCall
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Ferndown
aap3
Salary: £20000.00 - £22000.00 per annum + benefits
Posted: 7 days ago
Chippenham, Wiltshire
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Posted: 6 days ago
Bournemouth, Dorset
SYSTEM RECRUITMENT LTD
Salary: £30000 - £31000 per annum
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Bristol, Avon
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Salary: From £22,000 to £25,000 per annum Plus Company Benefits
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Salary: Competitive
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Salary: £18000.00 - £25000.00 per annum + Benefits
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Salary: £20000 - £25000 per annum + competitive bonus package
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