Period
to 21 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 February 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Dorset
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 101 53 78
Rank change year-on-year -48 +25 +35
Permanent jobs citing CRM 22 73 21
As % of all permanent IT jobs advertised in Dorset 1.75% 4.97% 2.25%
As % of the Processes & Methodologies category 1.88% 5.64% 2.60%
Number of salaries quoted 21 63 18
Dorset median annual salary £38,500 £47,500 £35,000
Median salary % change year-on-year -18.95% +35.71% +27.27%
10th Percentile £22,500 £19,000 £26,250
90th Percentile £51,750 £70,000 £51,625
South West median annual salary £37,500 £42,500 £40,250
% change year-on-year -11.76% +5.59% -5.29%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

All Process and Methodology Skills
Dorset
Permanent vacancies with a requirement for process or methodology skills 1,172 1,295 808
As % of all permanent IT jobs advertised in Dorset 93.31% 88.22% 86.60%
Number of salaries quoted 1,018 1,102 718
Dorset median annual salary £40,000 £40,000 £40,000
10th Percentile £27,500 £26,250 £25,000
90th Percentile £65,000 £56,250 £62,483
South West median annual salary £45,000 £42,500 £41,500
% change year-on-year +5.88% +2.41% +3.75%

CRM
Job Vacancy Trend in Dorset

Job postings citing CRM as a percentage of all IT jobs advertised in Dorset.

Job vacancy trend for CRM in Dorset

CRM
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Dorset.

Salary trend for CRM in Dorset

CRM
Salary Histogram in Dorset

The salary distribution of IT jobs citing CRM in Dorset over the 6 months to 21 February 2019.

Salary histogram for CRM in Dorset

CRM
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Dorset region over the 6 months to 21 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Poole -8 8 £42,500 -34.62% 3
Bournemouth -35 7 £42,500 -5.56% 3
Wimborne - 7 £25,000 -
CRM
South West

For the 6 months to 21 February 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region with a requirement for CRM.

1 8 (36.36%) HTML
1 8 (36.36%) CSS
2 7 (31.82%) OOP
2 7 (31.82%) JavaScript
2 7 (31.82%) PHP
2 7 (31.82%) MySQL
2 7 (31.82%) Microsoft
2 7 (31.82%) MVC
2 7 (31.82%) Agile Software Development
2 7 (31.82%) LAMP
2 7 (31.82%) Web Development
2 7 (31.82%) jQuery
2 7 (31.82%) Laravel
3 6 (27.27%) Waterfall
3 6 (27.27%) Marketing
3 6 (27.27%) Salesforce.com
4 5 (22.73%) ERP
4 5 (22.73%) SQL
5 4 (18.18%) PRINCE2
5 4 (18.18%) Microsoft Office
5 4 (18.18%) Project Management
5 4 (18.18%) Finance
6 3 (13.64%) Change Management
6 3 (13.64%) Scrum
6 3 (13.64%) Business Intelligence
6 3 (13.64%) Windows
6 3 (13.64%) SQL Server
6 3 (13.64%) Office 365
7 2 (9.09%) Unified Communications
7 2 (9.09%) Analytics

CRM
Co-occurring IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) MS Exchange
Applications
1 4 (18.18%) Microsoft Office
2 2 (9.09%) Microsoft Excel
3 1 (4.55%) Microsoft PowerPoint
Business Applications
1 1 (4.55%) Dynamics AX
1 1 (4.55%) Dynamics CRM
1 1 (4.55%) Sage 300 ERP
1 1 (4.55%) Salesforce.com CRM
1 1 (4.55%) SAP Business One
Cloud Services
1 3 (13.64%) Office 365
2 1 (4.55%) Microsoft Azure
Communications & Networking
1 2 (9.09%) Intranet
1 2 (9.09%) Unified Communications
Database & Business Intelligence
1 7 (31.82%) MySQL
2 3 (13.64%) SQL Server
3 1 (4.55%) Big Data
3 1 (4.55%) Crystal Reports
3 1 (4.55%) GIS
3 1 (4.55%) SQL Server Reporting Services
3 1 (4.55%) SSDT
General
1 6 (27.27%) Marketing
2 4 (18.18%) Finance
3 1 (4.55%) Retail
3 1 (4.55%) Telecoms
Job Titles
1 10 (45.45%) Developer
2 7 (31.82%) PHP Developer
3 3 (13.64%) Analyst
3 3 (13.64%) Project Manager
4 2 (9.09%) Business Analyst
4 2 (9.09%) Data Business Analyst
4 2 (9.09%) Governance Analyst
4 2 (9.09%) IT Manager
4 2 (9.09%) IT Project Manager
5 1 (4.55%) .NET Developer
5 1 (4.55%) Applications Architect
5 1 (4.55%) Business Intelligence Analyst
5 1 (4.55%) Business Intelligence Support Analyst
5 1 (4.55%) CRM Manager
5 1 (4.55%) Data Analytics Analyst
5 1 (4.55%) Salesforce Developer
5 1 (4.55%) Salesforce Trainer
5 1 (4.55%) SAP Business Consultant
5 1 (4.55%) SAP Business One Consultant
5 1 (4.55%) Software Manager
Libraries, Frameworks & Software Standards
1 8 (36.36%) CSS
1 8 (36.36%) HTML
2 7 (31.82%) jQuery
2 7 (31.82%) LAMP
2 7 (31.82%) Laravel
3 1 (4.55%) .NET
3 1 (4.55%) Middleware
Miscellaneous
1 2 (9.09%) Analytical Skills
1 2 (9.09%) Driving Licence
1 2 (9.09%) Management Information System
Operating Systems
1 3 (13.64%) Windows
2 2 (9.09%) Windows 10
3 1 (4.55%) Windows Server
3 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 7 (31.82%) Agile Software Development
1 7 (31.82%) MVC
1 7 (31.82%) OOP
1 7 (31.82%) Web Development
2 6 (27.27%) Waterfall
3 5 (22.73%) ERP
4 4 (18.18%) PRINCE2
4 4 (18.18%) Project Management
5 3 (13.64%) Business Intelligence
5 3 (13.64%) Change Management
5 3 (13.64%) Scrum
6 2 (9.09%) Analytics
6 2 (9.09%) Business Analysis
6 2 (9.09%) Case Management
6 2 (9.09%) Continuous Improvement
6 2 (9.09%) Data Governance
6 2 (9.09%) Data Integration
6 2 (9.09%) Decision-Making
6 2 (9.09%) Stakeholder Management
7 1 (4.55%) Data Science
Programming Languages
1 7 (31.82%) JavaScript
1 7 (31.82%) PHP
2 5 (22.73%) SQL
3 1 (4.55%) C#
3 1 (4.55%) PL/SQL
3 1 (4.55%) PowerShell
3 1 (4.55%) VB.NET
Qualifications
1 2 (9.09%) Degree
1 2 (9.09%) PMI Certification
1 2 (9.09%) PMP
2 1 (4.55%) AAT
2 1 (4.55%) Microsoft Certification
2 1 (4.55%) PRINCE2 Certification
2 1 (4.55%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (4.55%) PMO
1 1 (4.55%) SLA
System Software
1 1 (4.55%) Active Directory
1 1 (4.55%) Hyper-V
Vendors
1 7 (31.82%) Microsoft
2 6 (27.27%) Salesforce.com
3 1 (4.55%) Cognos
3 1 (4.55%) IFS
3 1 (4.55%) Sage
3 1 (4.55%) SAP