Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Dorset
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 79 63 66
Rank change year-on-year -16 +3 +28
Permanent jobs citing CRM 50 24 50
As % of all permanent IT jobs advertised in Dorset 3.11% 2.86% 3.82%
As % of the Processes & Methodologies category 3.42% 3.27% 4.23%
Number of salaries quoted 41 21 43
Dorset median annual salary £45,000 £41,100 £32,500
Median salary % change year-on-year +9.49% +26.46% -21.21%
10th Percentile £19,000 £26,250 £15,500
90th Percentile £67,500 £65,000 £58,000
South West median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

All Process and Methodology Skills
Dorset
Permanent vacancies with a requirement for process or methodology skills 1,464 734 1,182
As % of all permanent IT jobs advertised in Dorset 91.04% 87.49% 90.37%
Number of salaries quoted 1,284 641 913
Dorset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -
10th Percentile £26,825 £26,000 £25,000
90th Percentile £61,425 £60,000 £58,750
South West median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

CRM
Job Vacancy Trend in Dorset

Job postings citing CRM as a percentage of all IT jobs advertised in Dorset.

Job vacancy trend for CRM in Dorset

CRM
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Dorset.

Salary trend for CRM in Dorset

CRM
Salary Histogram in Dorset

The salary distribution of IT jobs citing CRM in Dorset over the 6 months to 27 May 2018.

Salary histogram for CRM in Dorset

CRM
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Dorset region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth -28 21 £20,000 -60.00% 1
Poole -14 16 £65,000 +67.74% 1
Blandford Forum - 5 £32,500 -
Dorchester - 4 £29,250 - 2
CRM
South West

For the 6 months to 27 May 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region with a requirement for CRM.

1 17 (34.00%) ERP
1 17 (34.00%) Microsoft
2 16 (32.00%) Agile Software Development
2 16 (32.00%) Dynamics CRM
3 15 (30.00%) Project Management
4 14 (28.00%) Marketing
5 12 (24.00%) Business Intelligence
6 11 (22.00%) SDLC
7 10 (20.00%) SQL
8 9 (18.00%) Telecoms
8 9 (18.00%) Manufacturing
8 9 (18.00%) Analytics
8 9 (18.00%) Dynamics AX
9 7 (14.00%) Self-Motivation
9 7 (14.00%) Stakeholder Management
9 7 (14.00%) Microsoft Office
9 7 (14.00%) Salesforce.com
9 7 (14.00%) Telesales
9 7 (14.00%) Business Analysis
9 7 (14.00%) Data Quality
9 7 (14.00%) Waterfall
9 7 (14.00%) Presales
9 7 (14.00%) Lead Generation
10 6 (12.00%) Continuous Improvement
10 6 (12.00%) Product Management
10 6 (12.00%) C#
10 6 (12.00%) .NET
11 5 (10.00%) SQL Server
11 5 (10.00%) Data Modelling
11 5 (10.00%) ETL

CRM
Co-occurring IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.00%) SharePoint
2 1 (2.00%) CMS
2 1 (2.00%) EPiServer
2 1 (2.00%) Sitecore CMS
2 1 (2.00%) Umbraco
Applications
1 7 (14.00%) Microsoft Office
2 3 (6.00%) Microsoft Project
Business Applications
1 16 (32.00%) Dynamics CRM
2 9 (18.00%) Dynamics AX
Cloud Services
1 5 (10.00%) Salesforce Service Cloud
2 4 (8.00%) Office 365
3 2 (4.00%) Salesforce Sales Cloud
Communications & Networking
1 2 (4.00%) VoIP
2 1 (2.00%) 3G
2 1 (2.00%) 4G
2 1 (2.00%) ISUP
2 1 (2.00%) MVNO
2 1 (2.00%) SCCP
2 1 (2.00%) SMS
2 1 (2.00%) SS7
Database & Business Intelligence
1 5 (10.00%) SQL Server
2 2 (4.00%) Data Warehouse
Development Applications
1 1 (2.00%) HP UFT
General
1 14 (28.00%) Marketing
2 9 (18.00%) Manufacturing
2 9 (18.00%) Telecoms
3 5 (10.00%) Finance
4 4 (8.00%) Aerospace
4 4 (8.00%) Automotive
5 1 (2.00%) Retail
Job Titles
1 15 (30.00%) IT Manager
2 9 (18.00%) Sales Manager
2 9 (18.00%) Systems Manager
3 8 (16.00%) Account Manager
3 8 (16.00%) Developer
3 8 (16.00%) Sales Account Manager
4 5 (10.00%) Business Manager
4 5 (10.00%) Business Systems Manager
4 5 (10.00%) Product Owner
4 5 (10.00%) Project Manager
4 5 (10.00%) Software Developer
4 5 (10.00%) SQL Developer
5 4 (8.00%) Analyst
5 4 (8.00%) C# Developer
5 4 (8.00%) C# Software Developer
5 4 (8.00%) Delivery Manager
5 4 (8.00%) ERP Manager
5 4 (8.00%) Portfolio Manager
6 3 (6.00%) Business Analyst
6 3 (6.00%) IT Project Manager
Libraries, Frameworks & Software Standards
1 6 (12.00%) .NET
2 5 (10.00%) .NET Framework
3 1 (2.00%) ASP.NET
3 1 (2.00%) Razor View Engine
3 1 (2.00%) REST
Miscellaneous
1 7 (14.00%) Self-Motivation
2 3 (6.00%) Analytical Skills
3 2 (4.00%) Greenfield Project
4 1 (2.00%) Data Centre
4 1 (2.00%) Management Information System
4 1 (2.00%) Private Cloud
Operating Systems
1 1 (2.00%) Linux
Processes & Methodologies
1 17 (34.00%) ERP
2 16 (32.00%) Agile Software Development
3 15 (30.00%) Project Management
4 12 (24.00%) Business Intelligence
5 11 (22.00%) SDLC
6 9 (18.00%) Analytics
7 7 (14.00%) Business Analysis
7 7 (14.00%) Lead Generation
7 7 (14.00%) Presales
7 7 (14.00%) Stakeholder Management
7 7 (14.00%) Telesales
7 7 (14.00%) Waterfall
8 6 (12.00%) Continuous Improvement
8 6 (12.00%) Product Management
9 5 (10.00%) Data Modelling
9 5 (10.00%) ETL
9 5 (10.00%) PRINCE2
9 5 (10.00%) Scrum
10 4 (8.00%) Asset Management
10 4 (8.00%) Logistics
Programming Languages
1 10 (20.00%) SQL
2 6 (12.00%) C#
3 2 (4.00%) C
4 1 (2.00%) Java
4 1 (2.00%) Python
Qualifications
1 2 (4.00%) PRINCE2 Certification
2 1 (2.00%) APMP
2 1 (2.00%) Degree
2 1 (2.00%) HND
2 1 (2.00%) PMI Certification
2 1 (2.00%) PMP
Quality Assurance & Compliance
1 7 (14.00%) Data Quality
2 2 (4.00%) QA
3 1 (2.00%) PMO
Systems Management
1 1 (2.00%) HP ALM
1 1 (2.00%) HP Quality Center
Vendors
1 17 (34.00%) Microsoft
2 7 (14.00%) Salesforce.com
3 3 (6.00%) Capita
3 3 (6.00%) Salesforce Marketing Cloud
4 1 (2.00%) Fortinet
4 1 (2.00%) HP
4 1 (2.00%) Sitecore