Customer Support Engineer Job Trends in Dorset

Customer Support Engineer
South West > Dorset

The median Customer Support Engineer salary in Dorset is £28,000 per year, according to job vacancies posted during the 6 months leading to 13 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 50 - 55
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Engineer 3 0 2
As % of all permanent jobs in Dorset 0.74% - 0.52%
As % of the Job Titles category 0.76% - 0.55%
Number of salaries quoted 3 0 2
10th Percentile £26,800 - £25,706
25th Percentile £27,250 - £26,859
Median annual salary (50th Percentile) £28,000 - £29,563
75th Percentile - - £32,109
90th Percentile - - £33,169
South West median annual salary £28,000 - £29,563

All Permanent IT Job Vacancies
Dorset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 393 713 365
% of permanent jobs with a recognized job title 96.80% 95.83% 94.32%
Number of salaries quoted 240 397 318
10th Percentile £26,475 £34,701 £35,000
25th Percentile £27,938 £40,315 £44,125
Median annual salary (50th Percentile) £40,000 £50,000 £55,000
Median % change year-on-year -20.00% -9.09% +10.00%
75th Percentile £60,000 £60,000 £71,250
90th Percentile £80,000 £75,000 £77,500
South West median annual salary £45,000 £50,000 £55,000
% change year-on-year -10.00% -9.09% +10.00%

Customer Support Engineer
Job Vacancy Trend in Dorset

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Support Engineer' in the job title relative to all permanent IT jobs advertised in Dorset.

Customer Support Engineer job vacancy trend in Dorset

Customer Support Engineer
Salary Trend in Dorset

Salary distribution trend for Customer Support Engineer job vacancies in Dorset.

Salary distribution trend for Customer Support Engineer job vacancies in Dorset

Customer Support Engineer
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the Dorset region over the 6 months to 13 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Poole - 2 £28,000 -
Customer Support Engineer
South West

Customer Support Engineer Skill Set
Top 9 Co-Occurring Skills & Capabilities in Dorset

For the 6 months to 13 October 2025, Customer Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring Customer Support Engineer in the job title.

1 3 (100.00%) Customer Experience
1 3 (100.00%) Customer Service
2 1 (33.33%) ITIL
2 1 (33.33%) Telecoms
2 1 (33.33%) Customer Engagement
2 1 (33.33%) Mentoring
2 1 (33.33%) Self-Motivation
2 1 (33.33%) Organisational Skills
2 1 (33.33%) Social Skills

Customer Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Dorset by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (33.33%) Organisational Skills
1 1 (33.33%) Social Skills
1 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) Self-Motivation
Processes & Methodologies
1 3 (100.00%) Customer Experience
1 3 (100.00%) Customer Service
2 1 (33.33%) Customer Engagement
2 1 (33.33%) ITIL
2 1 (33.33%) Mentoring