Customer Service Jobs in Dundee

Customer Service
Scotland > Dundee

The table below provides summary statistics for permanent job vacancies advertised in Dundee requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 6 8 7
Rank change year-on-year +2 -1 -1
Permanent jobs citing Customer Service 8 16 6
As % of all permanent jobs advertised in Dundee 21.62% 14.55% 12.50%
As % of the Processes & Methodologies category 23.53% 16.67% 13.04%
Number of salaries quoted 8 16 5
10th Percentile - £22,125 £29,350
25th Percentile - £22,250 £36,250
Median annual salary (50th Percentile) £26,968 £23,750 £39,744
Median % change year-on-year +13.55% -40.24% +44.52%
75th Percentile - £42,203 £49,707
90th Percentile - £57,346 £50,323
Scotland median annual salary £32,851 £35,000 £40,000
% change year-on-year -6.14% -12.50% +40.35%

All Process and Methodology Skills
Dundee

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Dundee.

Permanent vacancies with a requirement for process or methodology skills 34 96 46
As % of all permanent jobs advertised in Dundee 91.89% 87.27% 95.83%
Number of salaries quoted 30 75 17
10th Percentile £26,968 £22,250 £36,250
25th Percentile £28,039 £36,875 £38,250
Median annual salary (50th Percentile) £32,500 £47,500 £50,000
Median % change year-on-year -31.58% -5.00% +17.65%
75th Percentile £33,750 £52,500 £76,250
90th Percentile £53,750 £60,000 £77,750
Scotland median annual salary £52,500 £52,500 £57,500
% change year-on-year - -8.70% +4.55%

Customer Service
Job Vacancy Trend in Dundee

Job postings citing Customer Service as a proportion of all IT jobs advertised in Dundee.

Job vacancy trend for Customer Service in Dundee

Customer Service
Salary Trend in Dundee

3-month moving average salary quoted in jobs citing Customer Service in Dundee.

Salary trend for Customer Service in Dundee

Customer Service
Co-occurring Skills and Capabilities in Dundee by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 8 (100.00%) Broadband
General
1 8 (100.00%) Banking
1 8 (100.00%) Games
Job Titles
1 8 (100.00%) Customer Service Advisor
Processes & Methodologies
1 8 (100.00%) Problem-Solving
Vendors
1 8 (100.00%) BT