IT Support Analyst Job Trends in Durham

IT Support Analyst
North East > Durham

The median IT Support Analyst salary in Durham is £31,500 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 25 - -
Rank change year-on-year - - -
Permanent jobs requiring an IT Support Analyst 6 0 0
As % of all permanent jobs in Durham 2.99% - -
As % of the Job Titles category 3.30% - -
Number of salaries quoted 6 0 0
10th Percentile - - -
25th Percentile £29,750 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £33,250 - -
90th Percentile - - -
North East median annual salary £31,500 £35,000 -
% change year-on-year -10.00% - -

All Permanent IT Job Roles
Durham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Durham with a recognized job title 182 204 162
% of permanent jobs with a recognized job title 90.55% 94.88% 91.53%
Number of salaries quoted 83 70 128
10th Percentile £25,087 £33,395 £31,250
25th Percentile £28,875 £35,000 £38,642
Median annual salary (50th Percentile) £35,000 £50,000 £47,500
Median % change year-on-year -30.00% +5.26% +13.10%
75th Percentile £50,000 £63,438 £57,500
90th Percentile £75,000 £77,260 £62,575
North East median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% -3.06%

IT Support Analyst
Job Vacancy Trend in Durham

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Analyst' in the job title relative to all permanent IT jobs advertised in Durham.

IT Support Analyst job vacancy trend in Durham

IT Support Analyst
Salary Trend in Durham

Salary distribution trend for IT Support Analyst job vacancies in Durham.

Salary distribution trend for IT Support Analyst job vacancies in Durham

IT Support Analyst Skill Set
Top 11 Co-Occurring Skills & Capabilities in Durham

For the 6 months to 14 January 2026, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Durham region featuring IT Support Analyst in the job title.

1 6 (100.00%) Active Directory
1 6 (100.00%) Firewall
1 6 (100.00%) Hyper-V
1 6 (100.00%) ITIL
1 6 (100.00%) Microsoft
1 6 (100.00%) Microsoft 365
1 6 (100.00%) Microsoft Exchange
1 6 (100.00%) VMware
1 6 (100.00%) VMware Infrastructure
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server

IT Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Durham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (100.00%) Microsoft Exchange
Cloud Services
1 6 (100.00%) Microsoft 365
Communications & Networking
1 6 (100.00%) Firewall
General
1 6 (100.00%) Social Skills
Miscellaneous
1 6 (100.00%) Client/Server
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server
Processes & Methodologies
1 6 (100.00%) ITIL
System Software
1 6 (100.00%) Active Directory
1 6 (100.00%) Hyper-V
1 6 (100.00%) VMware Infrastructure
Vendors
1 6 (100.00%) Microsoft
1 6 (100.00%) VMware