Period
to 17 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Durham
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 26 35 9
Rank change year-on-year +9 -26 +35
Permanent jobs citing ITIL 20 20 43
As % of all permanent IT jobs advertised in Durham 7.41% 6.12% 15.47%
As % of the Processes & Methodologies category 8.10% 6.47% 16.73%
Number of salaries quoted 19 19 41
Durham median annual salary £31,500 £41,000 £65,000
Median salary % change year-on-year -23.17% -36.92% +73.33%
10th Percentile £19,100 £19,000 £32,500
90th Percentile £50,000 £77,500 £76,750
North East median annual salary £37,500 £37,500 £41,500
% change year-on-year - -9.64% +24.81%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

All Process and Methodology Skills
Durham
Permanent vacancies with a requirement for process or methodology skills 247 309 257
As % of all permanent IT jobs advertised in Durham 91.48% 94.50% 92.45%
Number of salaries quoted 190 276 221
Durham median annual salary £37,500 £35,000 £41,500
Median salary % change year-on-year +7.14% -15.66% +3.75%
10th Percentile £23,400 £26,250 £23,500
90th Percentile £58,000 £57,500 £75,000
North East median annual salary £40,000 £37,500 £37,900
% change year-on-year +6.67% -1.06% +1.07%

ITIL
Job Vacancy Trend in Durham

Job postings citing ITIL as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for ITIL in Durham

ITIL
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Durham.

Salary trend for ITIL in Durham

ITIL
Salary Histogram in Durham

The salary distribution of IT jobs citing ITIL in Durham over the 6 months to 17 July 2018.

Salary histogram for ITIL in Durham

ITIL
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Durham region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington +16 9 £37,500 -34.78% 1
Hartlepool - 2 £22,500 - 1
Peterlee - 2 £19,250 -
Stockton-on-Tees -1 1 - -
ITIL
North East

For the 6 months to 17 July 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region with a requirement for ITIL.

1 10 (50.00%) Service Management
1 10 (50.00%) Service Delivery
2 8 (40.00%) Windows
2 8 (40.00%) ITIL Certification
3 7 (35.00%) Microsoft
3 7 (35.00%) Active Directory
3 7 (35.00%) Finance
4 6 (30.00%) Stakeholder Management
4 6 (30.00%) Incident Management
4 6 (30.00%) SDLC
5 4 (20.00%) Google
5 4 (20.00%) Windows 10
5 4 (20.00%) Windows 7
5 4 (20.00%) G Suite
5 4 (20.00%) VoIP
5 4 (20.00%) CRM
5 4 (20.00%) MS Exchange
6 3 (15.00%) SQL
6 3 (15.00%) Microsoft Office
6 3 (15.00%) Citrix
6 3 (15.00%) SLA
6 3 (15.00%) Manufacturing
6 3 (15.00%) Windows Server
7 2 (10.00%) Greenfield Project
7 2 (10.00%) ITIL V3
7 2 (10.00%) Meraki
7 2 (10.00%) Office 365
7 2 (10.00%) Microsoft Azure
7 2 (10.00%) Amazon AWS
7 2 (10.00%) PowerShell

ITIL
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (20.00%) MS Exchange
2 1 (5.00%) IBM Notes
2 1 (5.00%) SharePoint
2 1 (5.00%) SharePoint Server
2 1 (5.00%) Site Server
Applications
1 3 (15.00%) Microsoft Office
2 1 (5.00%) AutoCAD
Business Applications
1 1 (5.00%) SAP ERP
Cloud Services
1 4 (20.00%) G Suite
2 2 (10.00%) Amazon AWS
2 2 (10.00%) Microsoft Azure
2 2 (10.00%) Office 365
Communications & Networking
1 4 (20.00%) VoIP
2 2 (10.00%) DHCP
2 2 (10.00%) DNS
2 2 (10.00%) Firewall
2 2 (10.00%) LAN
2 2 (10.00%) VLAN
2 2 (10.00%) WAN
2 2 (10.00%) Wi-Fi
3 1 (5.00%) Internet
3 1 (5.00%) Network Security
Database & Business Intelligence
1 2 (10.00%) MySQL
2 1 (5.00%) Oracle Database
2 1 (5.00%) SQL Server
2 1 (5.00%) SQL Server 2008
Development Applications
1 1 (5.00%) Visual Studio
General
1 7 (35.00%) Finance
2 3 (15.00%) Manufacturing
3 2 (10.00%) Retail
3 2 (10.00%) Telecoms
Job Titles
1 9 (45.00%) Service Manager
2 6 (30.00%) Delivery Manager
2 6 (30.00%) Services Delivery Manager
3 3 (15.00%) Analyst
3 3 (15.00%) Service Analyst
3 3 (15.00%) Service Desk Analyst
4 2 (10.00%) 1st Line Support
4 2 (10.00%) Technical Manager
4 2 (10.00%) Technical Services Manager
5 1 (5.00%) Infrastructure Team Leader
5 1 (5.00%) IT Analyst
5 1 (5.00%) IT Engineer
5 1 (5.00%) IT Infrastructure Team Leader
5 1 (5.00%) IT Support
5 1 (5.00%) ITIL Service Analyst
5 1 (5.00%) ITIL Service Desk Analyst
5 1 (5.00%) Service Desk Manager
5 1 (5.00%) Service Desk Technician
5 1 (5.00%) Support Engineer
5 1 (5.00%) Telephony Analyst
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) .NET Framework
1 1 (5.00%) ASP.NET
1 1 (5.00%) HTML
1 1 (5.00%) HTML5
Miscellaneous
1 2 (10.00%) Greenfield Project
2 1 (5.00%) Computer Science
2 1 (5.00%) Driving Licence
Operating Systems
1 8 (40.00%) Windows
2 4 (20.00%) Windows 10
2 4 (20.00%) Windows 7
3 3 (15.00%) Windows Server
Processes & Methodologies
1 10 (50.00%) Service Delivery
1 10 (50.00%) Service Management
2 6 (30.00%) Incident Management
2 6 (30.00%) SDLC
2 6 (30.00%) Stakeholder Management
3 4 (20.00%) CRM
4 2 (10.00%) ERP
4 2 (10.00%) Information Security
4 2 (10.00%) ITIL V3
4 2 (10.00%) ITSM
5 1 (5.00%) CAD
5 1 (5.00%) Change Management
5 1 (5.00%) Configuration Management
5 1 (5.00%) Data Extraction
5 1 (5.00%) Performance Monitoring
5 1 (5.00%) Performance Tuning
5 1 (5.00%) Process Improvement
5 1 (5.00%) Project Management
Programming Languages
1 3 (15.00%) SQL
2 2 (10.00%) PowerShell
3 1 (5.00%) C#
3 1 (5.00%) JavaScript
Qualifications
1 8 (40.00%) ITIL Certification
2 2 (10.00%) Degree
3 1 (5.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 7 (35.00%) Active Directory
2 1 (5.00%) Hyper-V
Systems Management
1 1 (5.00%) Systems Management Server (SMS)
Vendors
1 7 (35.00%) Microsoft
2 4 (20.00%) Google
3 3 (15.00%) Citrix
4 2 (10.00%) Cisco
4 2 (10.00%) Meraki
4 2 (10.00%) Mitel
4 2 (10.00%) SAP
5 1 (5.00%) Avaya
5 1 (5.00%) Lotus
5 1 (5.00%) Oracle
5 1 (5.00%) VMware