Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Durham
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 29 4 46
Rank change year-on-year -25 +42 -19
Permanent jobs citing ITIL 24 49 12
As % of all permanent IT jobs advertised in Durham 7.36% 20.42% 3.45%
As % of the Processes & Methodologies category 8.08% 22.79% 3.91%
Number of salaries quoted 23 41 12
Durham median annual salary £37,500 £42,500 £50,000
Median salary % change year-on-year -11.76% -15.00% +61.29%
10th Percentile £24,200 £24,000 £35,125
90th Percentile £44,134 £76,750 £77,500
North East median annual salary £37,000 £37,500 £35,000
% change year-on-year -1.33% +7.14% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for process or methodology skills.

All Process and Methodology Skills
Durham
Permanent vacancies with a requirement for process or methodology skills 297 215 307
As % of all permanent IT jobs advertised in Durham 91.10% 89.58% 88.22%
Number of salaries quoted 259 186 262
Durham median annual salary £37,500 £35,000 £40,000
Median salary % change year-on-year +7.14% -12.50% +14.29%
10th Percentile £24,200 £24,875 £27,500
90th Percentile £55,000 £50,250 £58,750
North East median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

ITIL
Job Vacancy Trend in Durham

Job postings citing ITIL as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for ITIL in Durham

ITIL
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Durham.

Salary trend for ITIL in Durham

ITIL
Salary Histogram in Durham

The salary distribution of IT jobs citing ITIL in Durham over the 6 months to 16 January 2018.

Salary histogram for ITIL in Durham

ITIL
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Durham region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington -4 7 £28,000 -3.45% 3
Stockton-on-Tees -11 4 £25,000 -41.18% 2
ITIL
North East

For the 6 months to 16 January 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for ITIL.

1 13 (54.17%) Microsoft
2 9 (37.50%) Active Directory
3 8 (33.33%) Microsoft Office
3 8 (33.33%) SQL
3 8 (33.33%) Service Delivery
4 6 (25.00%) SLA
4 6 (25.00%) Oracle
4 6 (25.00%) SQL Server
4 6 (25.00%) Windows
4 6 (25.00%) MS Exchange
4 6 (25.00%) Office 365
4 6 (25.00%) Coaching
4 6 (25.00%) Creative Thinking
5 5 (20.83%) Security Cleared
6 4 (16.67%) Windows 7
6 4 (16.67%) Microsoft Azure
6 4 (16.67%) Test Scripting
6 4 (16.67%) Service Management
6 4 (16.67%) ITSM
6 4 (16.67%) Change Management
6 4 (16.67%) WAN
7 3 (12.50%) Configuration Management
7 3 (12.50%) Finance
7 3 (12.50%) SharePoint
7 3 (12.50%) LAN
7 3 (12.50%) VoIP
7 3 (12.50%) .NET
7 3 (12.50%) C#
7 3 (12.50%) Visual Studio
7 3 (12.50%) ASP.NET

ITIL
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) MS Exchange
2 3 (12.50%) Exchange Server 2010
2 3 (12.50%) SharePoint
2 3 (12.50%) SharePoint Server
3 2 (8.33%) BizTalk Server
3 2 (8.33%) CMS
4 1 (4.17%) Exchange Server 2007
Applications
1 8 (33.33%) Microsoft Office
Business Applications
1 1 (4.17%) Oracle ERP
1 1 (4.17%) Oracle Financials
Cloud Services
1 6 (25.00%) Office 365
2 4 (16.67%) Microsoft Azure
3 3 (12.50%) G Suite
4 1 (4.17%) Amazon AWS
4 1 (4.17%) IaaS
4 1 (4.17%) PaaS
4 1 (4.17%) SaaS
Communications & Networking
1 4 (16.67%) WAN
2 3 (12.50%) LAN
2 3 (12.50%) VoIP
2 3 (12.50%) Wi-Fi
3 2 (8.33%) Firewall
3 2 (8.33%) IP Telephony
3 2 (8.33%) SAN
4 1 (4.17%) DHCP
4 1 (4.17%) DNS
4 1 (4.17%) SMS
4 1 (4.17%) TCP/IP
4 1 (4.17%) VLAN
Database & Business Intelligence
1 6 (25.00%) SQL Server
2 3 (12.50%) Oracle Database
2 3 (12.50%) SQL Server 2008
3 1 (4.17%) MySQL
3 1 (4.17%) OLAP
3 1 (4.17%) Oracle Discoverer
3 1 (4.17%) Oracle OLAP
3 1 (4.17%) SQL Server Analysis Services
3 1 (4.17%) SQL Server Integration Services
3 1 (4.17%) SQL Server Reporting Services
Development Applications
1 3 (12.50%) Visual Studio
2 2 (8.33%) Cucumber
2 2 (8.33%) JMeter
2 2 (8.33%) LoadRunner
2 2 (8.33%) Ranorex
2 2 (8.33%) Robot Framework
2 2 (8.33%) Selenium
2 2 (8.33%) SoapUI
2 2 (8.33%) Team Foundation Server
2 2 (8.33%) WebDriver
3 1 (4.17%) SQL Server Management Studio (SSMS)
General
1 3 (12.50%) Finance
2 2 (8.33%) Telecoms
3 1 (4.17%) Retail
Job Titles
1 4 (16.67%) Analyst
2 3 (12.50%) Analyst Programmer
2 3 (12.50%) Applications Support
2 3 (12.50%) Applications Support Analyst
2 3 (12.50%) Infrastructure Manager
2 3 (12.50%) Programmer
2 3 (12.50%) Support Analyst
2 3 (12.50%) Support Analyst Programmer
2 3 (12.50%) Team Leader
3 2 (8.33%) 1st Line Support
3 2 (8.33%) Infrastructure Team Leader
3 2 (8.33%) Software Test Engineer
3 2 (8.33%) Test Engineer
4 1 (4.17%) Business Developer
4 1 (4.17%) Consultant
4 1 (4.17%) Service Analyst
4 1 (4.17%) Service Desk Analyst
4 1 (4.17%) Support Consultant
4 1 (4.17%) Systems Administrator
4 1 (4.17%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 3 (12.50%) .NET
1 3 (12.50%) .NET Framework
1 3 (12.50%) ASP.NET
2 2 (8.33%) Oracle Fusion
2 2 (8.33%) REST
2 2 (8.33%) SOAP
2 2 (8.33%) Web Services
2 2 (8.33%) XML
2 2 (8.33%) XSLT
3 1 (4.17%) HTML
3 1 (4.17%) HTML5
Miscellaneous
1 3 (12.50%) Greenfield Project
2 2 (8.33%) CMDB
2 2 (8.33%) Data Centre
2 2 (8.33%) Hybrid Cloud
2 2 (8.33%) Management Information System
3 1 (4.17%) Computer Science
Operating Systems
1 6 (25.00%) Windows
2 4 (16.67%) Windows 7
3 3 (12.50%) Windows 10
4 2 (8.33%) Windows Server
4 2 (8.33%) Windows Server 2008
4 2 (8.33%) Windows Server 2012
5 1 (4.17%) Android
5 1 (4.17%) Apple iOS
5 1 (4.17%) Windows 2000
5 1 (4.17%) Windows 8
5 1 (4.17%) Windows Server 2003
5 1 (4.17%) Windows XP
Processes & Methodologies
1 8 (33.33%) Service Delivery
2 6 (25.00%) Coaching
2 6 (25.00%) Creative Thinking
3 4 (16.67%) Change Management
3 4 (16.67%) ITSM
3 4 (16.67%) Service Management
3 4 (16.67%) Test Scripting
4 3 (12.50%) Configuration Management
4 3 (12.50%) Continuous Improvement
4 3 (12.50%) Data Extraction
4 3 (12.50%) ITIL V3
4 3 (12.50%) Performance Monitoring
4 3 (12.50%) Performance Tuning
5 2 (8.33%) Acceptance Criteria
5 2 (8.33%) BDD
5 2 (8.33%) Operational Acceptance Testing
5 2 (8.33%) People Management
5 2 (8.33%) SDLC
5 2 (8.33%) Target Operating Model
5 2 (8.33%) Waterfall
Programming Languages
1 8 (33.33%) SQL
2 3 (12.50%) C#
3 2 (8.33%) Ruby
4 1 (4.17%) JavaScript
4 1 (4.17%) PowerShell
Qualifications
1 5 (20.83%) Security Cleared
2 3 (12.50%) ITIL Foundation Certificate
3 2 (8.33%) ISTQB
3 2 (8.33%) ISTQB Advanced Certification
3 2 (8.33%) ITIL Certification
3 2 (8.33%) Microsoft Certification
4 1 (4.17%) Degree
4 1 (4.17%) MCITP
4 1 (4.17%) MCP
4 1 (4.17%) MCTS
4 1 (4.17%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (25.00%) SLA
2 1 (4.17%) Data Quality
System Software
1 9 (37.50%) Active Directory
2 2 (8.33%) VMware Infrastructure
3 1 (4.17%) Virtual Machines
Systems Management
1 1 (4.17%) SCCM
1 1 (4.17%) Systems Management Server (SMS)
Vendors
1 13 (54.17%) Microsoft
2 6 (25.00%) Oracle
3 3 (12.50%) Google
3 3 (12.50%) VMware
4 2 (8.33%) Citrix
4 2 (8.33%) EMC
5 1 (4.17%) Capita
5 1 (4.17%) Meraki
5 1 (4.17%) Mitel