ITIL Jobs in Durham

ITIL (Information Technology Infrastructure Library)
North East > Durham

The table below provides summary statistics for permanent job vacancies advertised in Durham requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 22 28 17
Rank change year-on-year +6 -11 -14
Permanent jobs citing ITIL 16 24 36
As % of all permanent jobs advertised in Durham 5.16% 5.41% 11.46%
As % of the Processes & Methodologies category 7.11% 6.37% 11.73%
Number of salaries quoted 3 8 33
10th Percentile - £34,375 -
25th Percentile £24,500 £38,500 £26,250
Median annual salary (50th Percentile) £25,000 £45,000 £37,500
Median % change year-on-year -44.44% +20.00% -6.25%
75th Percentile £32,125 £47,500 £40,000
90th Percentile £36,100 £51,910 £46,200
North East median annual salary £38,500 £35,000 £38,971
% change year-on-year +10.00% -10.19% -2.57%

All Process and Methodology Skills
Durham

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Durham.

Permanent vacancies with a requirement for process or methodology skills 225 377 307
As % of all permanent jobs advertised in Durham 72.58% 84.91% 97.77%
Number of salaries quoted 72 267 129
10th Percentile £23,504 £26,250 £26,250
25th Percentile £25,087 £32,250 £35,000
Median annual salary (50th Percentile) £28,188 £45,000 £42,500
Median % change year-on-year -37.36% +5.88% +8.42%
75th Percentile £45,000 £59,375 £53,750
90th Percentile £74,258 £70,000 £62,850
North East median annual salary £42,500 £47,500 £47,711
% change year-on-year -10.53% -0.44% +12.26%

ITIL
Job Vacancy Trend in Durham

Job postings citing ITIL as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for ITIL in Durham

ITIL
Salary Trend in Durham

3-month moving average salary quoted in jobs citing ITIL in Durham.

Salary trend for ITIL in Durham

ITIL
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Durham region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockton-on-Tees +9 4 - -
Darlington +2 4 £37,500 -16.67%
Hartlepool +1 3 - - 1
Peterlee - 2 £25,000 -
ITIL
North East

ITIL
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Microsoft Exchange
Cloud Services
1 15 (93.75%) Azure
2 13 (81.25%) Entra ID
3 3 (18.75%) Microsoft 365
General
1 1 (6.25%) Analytical Skills
1 1 (6.25%) Social Skills
Job Titles
1 13 (81.25%) Identity Management Specialist
1 13 (81.25%) Technology Specialist
2 2 (12.50%) 1st/2nd Line Support
2 2 (12.50%) 1st/2nd Line Support Analyst
2 2 (12.50%) 2nd Line Support
2 2 (12.50%) 2nd Line Support Analyst
2 2 (12.50%) Analyst
2 2 (12.50%) IT Analyst
2 2 (12.50%) IT Support
2 2 (12.50%) IT Support Analyst
2 2 (12.50%) Support Analyst
3 1 (6.25%) IT Engineer
Miscellaneous
1 13 (81.25%) NHS
Operating Systems
1 3 (18.75%) Windows
2 2 (12.50%) Mac OS
3 1 (6.25%) Windows Server
Processes & Methodologies
1 13 (81.25%) Identity Management
2 2 (12.50%) Asset Management
3 1 (6.25%) Continuous Improvement
3 1 (6.25%) Customer Service
3 1 (6.25%) Incident Management
3 1 (6.25%) Problem-Solving
Qualifications
1 13 (81.25%) DBS Check
1 13 (81.25%) Degree
2 1 (6.25%) ITIL Foundation Certificate
System Software
1 16 (100.00%) Active Directory
Systems Management
1 2 (12.50%) Microsoft Intune
Vendors
1 16 (100.00%) Microsoft