The median annual salary for a IT Support Analyst was £20,910 in advertised job vacancies in the North East during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
IT Support Analyst
England / North East
Rank 69 77 -
Rank change year-on-year +8 -  
Permanent jobs requiring an IT Support Analyst 2 1 0
As % of all permanent IT jobs advertised in the North East 0.32% 0.15% -
As % of the Job Titles category 0.33% 0.16% -
Number of salaries quoted 2 0 0
Median salary £20,910 - -
UK excluding London median salary £24,000 £24,000 £23,500
% change year-on-year - +2.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 605 627 702
As % of all permanent IT job vacancies advertised in the North East 95.88% 96.76% 96.96%
Number of salaries quoted 554 534 597
Median salary £35,000 £36,000 £37,500
Median salary % change year-on-year -2.77% -4.00%  
90% offered a salary of more than £24,750 £23,500 £25,000
10% offered a salary of more than £47,500 £59,000 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Analyst
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the North East

IT Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the North East.

Salary trend for IT Support Analyst in the North East

IT Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North East region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +20 2 £20,910 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 27 March 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring IT Support Analyst in the job title.

1 13 (76.47%) Active Directory
2 12 (70.59%) Windows
3 11 (64.71%) ITIL
4 10 (58.82%) SLA
5 7 (41.18%) Windows Server
5 7 (41.18%) Incident Management
6 6 (35.29%) Microsoft
7 5 (29.41%) DHCP
7 5 (29.41%) DNS
7 5 (29.41%) Finance
7 5 (29.41%) VMware
7 5 (29.41%) VMware Infrastructure
7 5 (29.41%) Patch Management
7 5 (29.41%) Driving Licence
8 4 (23.53%) Windows 7
8 4 (23.53%) Systems Management Server (SMS)
8 4 (23.53%) MS Excel
8 4 (23.53%) IIS
8 4 (23.53%) Citrix
8 4 (23.53%) Apple
8 4 (23.53%) Investment Management
9 3 (17.65%) MS Office
9 3 (17.65%) MCP
9 3 (17.65%) Banking
10 2 (11.76%) Blackberry
10 2 (11.76%) iPhone
10 2 (11.76%) ServiceNow
10 2 (11.76%) ITIL Foundation Certificate
10 2 (11.76%) Windows XP
10 2 (11.76%) Virtual Desktop

IT Support Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) IIS
2 1 (5.88%) Exchange Server 2003
2 1 (5.88%) Exchange Server 2013
2 1 (5.88%) MS Exchange
2 1 (5.88%) SharePoint
Applications
1 4 (23.53%) MS Excel
2 3 (17.65%) MS Office
Communications & Networking
1 5 (29.41%) DHCP
1 5 (29.41%) DNS
2 1 (5.88%) Firewall
Database & Business Intelligence
1 1 (5.88%) SQL Server Analysis Services
1 1 (5.88%) SQL Server Integration Services
1 1 (5.88%) SQL Server Reporting Services
Development Applications
1 1 (5.88%) Visual Studio
General
1 5 (29.41%) Finance
2 3 (17.65%) Banking
3 1 (5.88%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (5.88%) Web Services
1 1 (5.88%) XML
Miscellaneous
1 5 (29.41%) Driving Licence
2 2 (11.76%) Blackberry
2 2 (11.76%) iPhone
Operating Systems
1 12 (70.59%) Windows
2 7 (41.18%) Windows Server
3 4 (23.53%) Windows 7
4 2 (11.76%) Windows XP
5 1 (5.88%) Android
5 1 (5.88%) Windows Server 2003
5 1 (5.88%) Windows Server 2008
5 1 (5.88%) Windows Server 2012
5 1 (5.88%) Windows Vista
Processes & Methodologies
1 11 (64.71%) ITIL
2 7 (41.18%) Incident Management
3 5 (29.41%) Patch Management
4 4 (23.53%) Investment Management
5 1 (5.88%) Analytics
5 1 (5.88%) Change Control
5 1 (5.88%) Change Management
5 1 (5.88%) Knowledge Management
5 1 (5.88%) Problem Management
5 1 (5.88%) Server Virtualisation
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) MCP
2 2 (11.76%) ITIL Foundation Certificate
3 1 (5.88%) Degree
3 1 (5.88%) MCDST
3 1 (5.88%) MCITP
3 1 (5.88%) MCSA
3 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 10 (58.82%) SLA
System Software
1 13 (76.47%) Active Directory
2 5 (29.41%) VMware Infrastructure
3 2 (11.76%) Virtual Desktop
Systems Management
1 4 (23.53%) Systems Management Server (SMS)
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) VMware
3 4 (23.53%) Apple
3 4 (23.53%) Citrix
4 2 (11.76%) ServiceNow
5 1 (5.88%) Bloomberg
5 1 (5.88%) Dell
5 1 (5.88%) Fidessa
5 1 (5.88%) HP
5 1 (5.88%) LANDesk
5 1 (5.88%) NetApp
5 1 (5.88%) Reuters