Period
to 19 February 2018

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Durham during the 6 months to 19 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North East > Durham
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 40 30 -
Rank change year-on-year -10 - +36
Permanent jobs requiring a Support Analyst 9 13 0
As % of all permanent IT jobs advertised in Durham 2.70% 5.26% -
As % of the Job Titles category 2.79% 5.56% -
Number of salaries quoted 9 13 0
Durham median annual salary £25,000 £50,000 -
Median salary % change year-on-year -50.00% - -
North East median annual salary £33,500 £27,500 £22,500
% change year-on-year +21.82% +22.22% -18.18%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Durham
Permanent vacancies in Durham with a recognized job title 323 234 321
% of permanent IT jobs with a recognized job title 97.00% 94.74% 96.69%
Number of salaries quoted 280 209 268
Durham median annual salary £35,500 £35,900 £36,018
Median salary % change year-on-year -1.11% -0.33% +2.91%
10th Percentile £21,250 £24,950 £24,963
90th Percentile £52,538 £54,250 £58,750
North East median annual salary £40,000 £35,500 £36,018
% change year-on-year +12.68% -1.44% -3.95%

Support Analyst
Job Vacancy Trend in Durham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for Support Analyst in Durham

Support Analyst
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Durham.

Salary trend for Support Analyst in Durham

Support Analyst
Salary Histogram in Durham

The salary distribution of IT jobs citing Support Analyst in Durham over the 6 months to 19 February 2018.

Salary histogram for Support Analyst in Durham

Support Analyst
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Durham region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockton-on-Tees - 4 £22,500 -
Support Analyst
North East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Durham

For the 6 months to 19 February 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring Support Analyst in the job title.

1 5 (55.56%) Microsoft
2 4 (44.44%) SQL
2 4 (44.44%) Oracle
2 4 (44.44%) Oracle Database
3 3 (33.33%) SQL Server
4 2 (22.22%) Visual Studio
4 2 (22.22%) ASP.NET
4 2 (22.22%) Web Services
4 2 (22.22%) .NET
4 2 (22.22%) C#
4 2 (22.22%) ITIL
4 2 (22.22%) Unix
4 2 (22.22%) Windows
4 2 (22.22%) Linux
4 2 (22.22%) Oracle Forms
4 2 (22.22%) Oracle Reports
4 2 (22.22%) SharePoint
4 2 (22.22%) Oracle Database 10g
4 2 (22.22%) CCNP
4 2 (22.22%) CCNA
4 2 (22.22%) Citrix
4 2 (22.22%) CISSP
4 2 (22.22%) Cisco Certification
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) SOA
4 2 (22.22%) LAN
4 2 (22.22%) WAN
4 2 (22.22%) VPN
4 2 (22.22%) Oracle Discoverer
4 2 (22.22%) SLA

Support Analyst Skill Set
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Oracle SOA Suite
1 2 (22.22%) SharePoint
1 2 (22.22%) SharePoint Server
Business Applications
1 1 (11.11%) Dynamics AX
1 1 (11.11%) Dynamics GP
1 1 (11.11%) Dynamics NAV
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) MPLS
1 2 (22.22%) Remote Desktop
1 2 (22.22%) VPN
1 2 (22.22%) WAN
Database & Business Intelligence
1 4 (44.44%) Oracle Database
2 3 (33.33%) SQL Server
3 2 (22.22%) Oracle Database 10g
3 2 (22.22%) Oracle Database 11g
3 2 (22.22%) Oracle Discoverer
3 2 (22.22%) Oracle Reports
3 2 (22.22%) SQL Server 2008
Development Applications
1 2 (22.22%) Oracle Forms
1 2 (22.22%) Visual Studio
General
1 2 (22.22%) Banking
1 2 (22.22%) Billing
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
1 2 (22.22%) .NET Framework
1 2 (22.22%) ASP.NET
1 2 (22.22%) Oracle ADF
1 2 (22.22%) RESTful
1 2 (22.22%) Web Services
2 1 (11.11%) HTML
2 1 (11.11%) HTML5
2 1 (11.11%) XML
2 1 (11.11%) XSLT
Miscellaneous
1 1 (11.11%) Analytical Skills
Operating Systems
1 2 (22.22%) Linux
1 2 (22.22%) Red Hat Enterprise Linux
1 2 (22.22%) Unix
1 2 (22.22%) Windows
1 2 (22.22%) Windows Server
Processes & Methodologies
1 2 (22.22%) Asset Management
1 2 (22.22%) Coaching
1 2 (22.22%) Data Extraction
1 2 (22.22%) High Availability
1 2 (22.22%) ITIL
1 2 (22.22%) Mobile Device Management
1 2 (22.22%) Performance Monitoring
1 2 (22.22%) Performance Tuning
1 2 (22.22%) Proactive Management
1 2 (22.22%) Service Delivery
1 2 (22.22%) Service Management
1 2 (22.22%) SOA
2 1 (11.11%) Change Management
2 1 (11.11%) Configuration Management
2 1 (11.11%) ERP
2 1 (11.11%) Migration
Programming Languages
1 4 (44.44%) SQL
2 2 (22.22%) C#
2 2 (22.22%) PL/SQL
2 2 (22.22%) PowerShell
3 1 (11.11%) JavaScript
Qualifications
1 2 (22.22%) CCNA
1 2 (22.22%) CCNP
1 2 (22.22%) Cisco Certification
1 2 (22.22%) CISSP
1 2 (22.22%) ITIL Foundation Certificate
1 2 (22.22%) MCITP
1 2 (22.22%) MCTS
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) Security Cleared
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 2 (22.22%) Hyper-V
Vendors
1 5 (55.56%) Microsoft
2 4 (44.44%) Oracle
3 2 (22.22%) Cisco
3 2 (22.22%) Citrix
4 1 (11.11%) Sage