The median annual salary for a Support Analyst was - in advertised job vacancies in Durham during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North East / Durham
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank - - 17
Permanent jobs requiring a Support Analyst 0 0 4
As % of all permanent IT jobs advertised in Durham - - 4.30%
As % of the Job Titles category - - 4.71%
Number of salaries quoted 0 0 4
Median salary - - £29,250
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Durham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Durham
Permanent job vacancies with a job title containing a recognized job role 140 129 85
As % of all permanent IT job vacancies advertised in Durham 95.89% 99.23% 91.40%
Number of salaries quoted 130 97 70
Median salary £37,500 £50,000 £40,000
Median salary % change year-on-year -25.00% +25.00%  
90% offered a salary of more than £29,000 £24,000 £30,000
10% offered a salary of more than £55,000 £50,000 £67,500
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Support Analyst
Job Vacancy Trend in Durham

The job posting trend of jobs advertised in Durham that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Durham

Support Analyst
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Durham.

Salary trend for Support Analyst in Durham

Support Analyst Skill Set
Top 12 Co-occurring IT Skills in Durham

For the 6 months to 30 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region featuring Support Analyst in the job title.

1 11 (91.67%) ITIL
2 4 (33.33%) Windows
2 4 (33.33%) Active Directory
2 4 (33.33%) Patch Management
2 4 (33.33%) Driving Licence
2 4 (33.33%) Windows Server
3 1 (8.33%) Creative Problem-Solving
3 1 (8.33%) Analytical Skills
3 1 (8.33%) Mathematics
3 1 (8.33%) User Acceptance Testing
3 1 (8.33%) Finance
3 1 (8.33%) Business Continuity

Support Analyst Skill Set
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (8.33%) Finance
Miscellaneous
1 4 (33.33%) Driving Licence
2 1 (8.33%) Analytical Skills
Operating Systems
1 4 (33.33%) Windows
1 4 (33.33%) Windows Server
Processes & Methodologies
1 11 (91.67%) ITIL
2 4 (33.33%) Patch Management
3 1 (8.33%) Business Continuity
3 1 (8.33%) Creative Problem-Solving
3 1 (8.33%) Mathematics
3 1 (8.33%) User Acceptance Testing
System Software
1 4 (33.33%) Active Directory