Period
to 13 November 2018

The median annual salary for a Support Analyst was £39,313 in advertised job vacancies in Durham during the 6 months to 13 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North East > Durham
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 33 52 36
Rank change year-on-year +19 -16 +25
Permanent jobs requiring a Support Analyst 9 7 10
As % of all permanent IT jobs advertised in Durham 4.07% 2.10% 3.85%
As % of the Job Titles category 4.25% 2.21% 3.98%
Number of salaries quoted 10 7 10
Durham median annual salary £39,313 £25,000 £27,500
Median salary % change year-on-year +57.25% -9.09% -31.25%
10th Percentile £20,000 £24,400 £22,000
90th Percentile £42,500 £41,827 £50,000
North East median annual salary £25,000 £36,000 £31,250
% change year-on-year -30.56% +15.20% +8.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Durham
Permanent vacancies in Durham with a recognized job title 212 317 251
% of permanent IT jobs with a recognized job title 95.93% 94.91% 96.54%
Number of salaries quoted 147 269 235
Durham median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% -12.50%
10th Percentile £21,000 £22,000 £24,000
90th Percentile £53,750 £56,000 £55,000
North East median annual salary £40,000 £39,000 £38,875
% change year-on-year +2.56% +0.32% +3.67%

Support Analyst
Job Vacancy Trend in Durham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for Support Analyst in Durham

Support Analyst
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Durham.

Salary trend for Support Analyst in Durham

Support Analyst
Salary Histogram in Durham

The salary distribution of IT jobs citing Support Analyst in Durham over the 6 months to 13 November 2018.

Salary histogram for Support Analyst in Durham

Support Analyst
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Durham region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 2 £27,750 - 2
Billingham - 1 £40,000 -
Support Analyst
North East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Durham

For the 6 months to 13 November 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring Support Analyst in the job title.

1 4 (44.44%) Microsoft
2 3 (33.33%) HTML
2 3 (33.33%) JavaScript
2 3 (33.33%) .NET
2 3 (33.33%) Oracle
2 3 (33.33%) CSS
2 3 (33.33%) Windows
2 3 (33.33%) WCF
2 3 (33.33%) Windows 7
2 3 (33.33%) Continuous Improvement
2 3 (33.33%) Power BI
2 3 (33.33%) Driving Licence
3 2 (22.22%) Windows 10
3 2 (22.22%) DBS Check
3 2 (22.22%) Xerox
3 2 (22.22%) Samsung
3 2 (22.22%) Break/Fix
3 2 (22.22%) MCP
3 2 (22.22%) Windows Server
3 2 (22.22%) Oracle Database
3 2 (22.22%) jQuery
3 2 (22.22%) SQL Server Reporting Services
3 2 (22.22%) Dynamics AX
3 2 (22.22%) Marketing
3 2 (22.22%) Finance
3 2 (22.22%) VB6
3 2 (22.22%) Toshiba
3 2 (22.22%) Microsoft Office
3 2 (22.22%) C#
3 2 (22.22%) VB

Support Analyst Skill Set
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) SharePoint
2 1 (11.11%) Oracle SOA Suite
2 1 (11.11%) SharePoint 2010
Applications
1 2 (22.22%) Microsoft Office
2 1 (11.11%) InfoPath
Business Applications
1 2 (22.22%) Dynamics AX
2 1 (11.11%) Oracle EBS
2 1 (11.11%) Oracle EBS R12
Cloud Services
1 1 (11.11%) Microsoft Azure
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
1 1 (11.11%) LAN
1 1 (11.11%) SNA
1 1 (11.11%) WLAN
Database & Business Intelligence
1 3 (33.33%) Power BI
2 2 (22.22%) Oracle Database
2 2 (22.22%) SQL Server Reporting Services
3 1 (11.11%) SQL Server
3 1 (11.11%) SQL Server Analysis Services
Development Applications
1 1 (11.11%) Eclipse
1 1 (11.11%) Team Foundation Server
General
1 2 (22.22%) Finance
1 2 (22.22%) Marketing
2 1 (11.11%) Back Office
2 1 (11.11%) Banking
2 1 (11.11%) Retail
2 1 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (33.33%) .NET
1 3 (33.33%) CSS
1 3 (33.33%) HTML
1 3 (33.33%) WCF
2 2 (22.22%) jQuery
3 1 (11.11%) .NET Framework
3 1 (11.11%) ASP.NET
3 1 (11.11%) EDI
3 1 (11.11%) Hibernate
3 1 (11.11%) HTML5
3 1 (11.11%) Silverlight
3 1 (11.11%) Spring
3 1 (11.11%) Web Services
Miscellaneous
1 3 (33.33%) Driving Licence
2 1 (11.11%) Mobile App
Operating Systems
1 3 (33.33%) Windows
1 3 (33.33%) Windows 7
2 2 (22.22%) Windows 10
2 2 (22.22%) Windows Server
Processes & Methodologies
1 3 (33.33%) Continuous Improvement
2 2 (22.22%) Break/Fix
2 2 (22.22%) Business Intelligence
3 1 (11.11%) Change Management
3 1 (11.11%) Coaching
3 1 (11.11%) Configuration Management
3 1 (11.11%) E-Commerce
3 1 (11.11%) ITIL
3 1 (11.11%) Mentoring
3 1 (11.11%) Mobile Device Management
3 1 (11.11%) OO
3 1 (11.11%) Problem Management
3 1 (11.11%) Programme Management
3 1 (11.11%) Release Management
3 1 (11.11%) Requirements Analysis
3 1 (11.11%) Service Delivery
3 1 (11.11%) SOA
3 1 (11.11%) Statistics
3 1 (11.11%) TDD
3 1 (11.11%) UML
Programming Languages
1 3 (33.33%) JavaScript
2 2 (22.22%) C#
2 2 (22.22%) Java
2 2 (22.22%) VB
2 2 (22.22%) VB6
3 1 (11.11%) SQL
3 1 (11.11%) T-SQL
3 1 (11.11%) VC++
3 1 (11.11%) X++
Qualifications
1 2 (22.22%) DBS Check
1 2 (22.22%) MCP
1 2 (22.22%) MCSE
1 2 (22.22%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Oracle
3 2 (22.22%) Dell
3 2 (22.22%) HP
3 2 (22.22%) Samsung
3 2 (22.22%) Toshiba
3 2 (22.22%) Xerox
4 1 (11.11%) Nintex