The median annual salary for a Support Analyst was £32,000 in advertised job vacancies in the North East during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England / North East
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 66 73 77
Rank change year-on-year +7 +4  
Permanent jobs requiring a Support Analyst 6 9 12
As % of all permanent IT jobs advertised in the North East 1.05% 1.14% 1.53%
As % of the Job Titles category 1.08% 1.20% 1.59%
Number of salaries quoted 6 9 8
Median salary £32,000 £41,000 £30,000
Median salary % change year-on-year -21.95% +36.66%  
90% offered a salary of more than £22,455 £23,300 £26,550
10% offered a salary of more than £44,500 £50,000 £31,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 556 750 754
As % of all permanent IT job vacancies advertised in the North East 97.37% 94.70% 95.93%
Number of salaries quoted 489 680 650
Median salary £37,062 £38,750 £37,500
Median salary % change year-on-year -4.35% +3.33%  
90% offered a salary of more than £24,500 £26,000 £25,000
10% offered a salary of more than £50,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the North East

Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the North East.

Salary trend for Support Analyst in the North East

Support Analyst
Salary Histogram in the North East

The salary distribution of IT jobs citing Support Analyst in the North East over the 3 months to 26 June 2017.

Salary histogram for Support Analyst in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North East region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +19 5 £35,000 - 4
Durham - 1 £24,000 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Analyst in the job title.

1 13 (76.47%) Microsoft
2 8 (47.06%) SQL
3 7 (41.18%) Windows
4 6 (35.29%) SQL Server
4 6 (35.29%) ITIL
5 5 (29.41%) Oracle
5 5 (29.41%) Citrix
5 5 (29.41%) Firewall
5 5 (29.41%) Analytical Skills
6 4 (23.53%) PowerShell
6 4 (23.53%) Finance
6 4 (23.53%) SLA
6 4 (23.53%) IIS
7 3 (17.65%) .NET
7 3 (17.65%) HTML
7 3 (17.65%) Java
7 3 (17.65%) WAN
7 3 (17.65%) LAN
7 3 (17.65%) Validation
7 3 (17.65%) VMware
7 3 (17.65%) Active Directory
7 3 (17.65%) Internet
7 3 (17.65%) VMware Infrastructure
7 3 (17.65%) Test Scripting
7 3 (17.65%) Problem Management
8 2 (11.76%) Incident Management
8 2 (11.76%) Data Management
8 2 (11.76%) Knowledge Management
8 2 (11.76%) SC Cleared
8 2 (11.76%) Security Cleared

Support Analyst Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) IIS
2 1 (5.88%) Captiva
2 1 (5.88%) Documentum
2 1 (5.88%) Exchange Server 2007
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) MS Exchange
2 1 (5.88%) SharePoint
2 1 (5.88%) Skype for Business
2 1 (5.88%) Tomcat
2 1 (5.88%) WebLogic
Applications
1 1 (5.88%) Microsoft Office
Business Applications
1 1 (5.88%) Dynamics AX
1 1 (5.88%) Dynamics GP
1 1 (5.88%) Dynamics NAV
Cloud Services
1 2 (11.76%) Microsoft Azure
1 2 (11.76%) Office 365
Communications & Networking
1 5 (29.41%) Firewall
2 3 (17.65%) Internet
2 3 (17.65%) LAN
2 3 (17.65%) WAN
3 2 (11.76%) DHCP
3 2 (11.76%) DNS
4 1 (5.88%) PuTTY
4 1 (5.88%) VoIP
4 1 (5.88%) Wi-Fi
4 1 (5.88%) WinSCP
Database & Business Intelligence
1 6 (35.29%) SQL Server
2 1 (5.88%) Oracle Database
2 1 (5.88%) Relational Database
Development Applications
1 2 (11.76%) JIRA
2 1 (5.88%) SQL Server Management Studio (SSMS)
2 1 (5.88%) Visual Studio
General
1 4 (23.53%) Finance
2 1 (5.88%) Law
2 1 (5.88%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (17.65%) .NET
1 3 (17.65%) HTML
2 2 (11.76%) SOAP
2 2 (11.76%) XML
3 1 (5.88%) ASP.NET
3 1 (5.88%) ASP.NET MVC 5
3 1 (5.88%) CSS
3 1 (5.88%) HTML5
3 1 (5.88%) jQuery
3 1 (5.88%) Twitter Bootstrap
Miscellaneous
1 5 (29.41%) Analytical Skills
2 2 (11.76%) Fintech
3 1 (5.88%) Management Information System
Operating Systems
1 7 (41.18%) Windows
2 1 (5.88%) Solaris
2 1 (5.88%) Unix
2 1 (5.88%) Windows 7
2 1 (5.88%) Windows Server
2 1 (5.88%) Windows Server 2003
2 1 (5.88%) Windows Server 2008
2 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 6 (35.29%) ITIL
2 3 (17.65%) Problem Management
2 3 (17.65%) Test Scripting
2 3 (17.65%) Validation
3 2 (11.76%) Data Management
3 2 (11.76%) Incident Management
3 2 (11.76%) Knowledge Management
4 1 (5.88%) Application Packaging
4 1 (5.88%) Asset Management
4 1 (5.88%) Coaching
4 1 (5.88%) Continuous Improvement
4 1 (5.88%) Kalman Filter
4 1 (5.88%) Load Balancing
4 1 (5.88%) Load Testing
4 1 (5.88%) Performance Improvement
4 1 (5.88%) Process Improvement
4 1 (5.88%) Resource Management
4 1 (5.88%) Stakeholder Engagement
4 1 (5.88%) Supplier Management
4 1 (5.88%) Technical Architecture
Programming Languages
1 8 (47.06%) SQL
2 4 (23.53%) PowerShell
3 3 (17.65%) Java
4 2 (11.76%) Python
4 2 (11.76%) T-SQL
5 1 (5.88%) Bash Shell
5 1 (5.88%) C#
5 1 (5.88%) VBA
Qualifications
1 2 (11.76%) SC Cleared
1 2 (11.76%) Security Cleared
2 1 (5.88%) Degree
2 1 (5.88%) MOS
Quality Assurance & Compliance
1 4 (23.53%) SLA
System Software
1 3 (17.65%) Active Directory
1 3 (17.65%) VMware Infrastructure
2 1 (5.88%) Terminal Server
2 1 (5.88%) Virtual Servers
Systems Management
1 2 (11.76%) Nagios
1 2 (11.76%) Systems Management Server (SMS)
2 1 (5.88%) SmoothWall
Vendors
1 13 (76.47%) Microsoft
2 5 (29.41%) Citrix
2 5 (29.41%) Oracle
3 3 (17.65%) VMware
4 2 (11.76%) AppDynamics
4 2 (11.76%) Apple
4 2 (11.76%) Splunk
5 1 (5.88%) F5
5 1 (5.88%) Sage
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £20,000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Martin & Conley
Salary: £45000.00 per annum
Posted: 20 days ago
Gateshead
Bluetown Online LTD
Posted: 19 days ago