ITSM Jobs in East London

IT Service Management (ITSM)
London > East London

The table below provides summary statistics for permanent job vacancies advertised in East London requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 32 32 57
Rank change year-on-year 0 +25 +22
Permanent jobs citing ITSM 16 1 3
As % of all permanent jobs advertised in East London 4.57% 0.46% 0.68%
As % of the Processes & Methodologies category 4.65% 0.55% 0.77%
Number of salaries quoted 10 1 3
10th Percentile £61,125 - £81,564
25th Percentile £65,000 £32,750 £83,909
Median annual salary (50th Percentile) £100,000 £33,500 £90,867
Median % change year-on-year +198.51% -63.13% +21.16%
75th Percentile £127,500 £34,250 £94,708
90th Percentile - - £95,183
London median annual salary £65,000 £64,000 £62,000
% change year-on-year +1.56% +3.23% +14.81%

All Process and Methodology Skills
East London

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in East London.

Permanent vacancies with a requirement for process or methodology skills 344 181 391
As % of all permanent jobs advertised in East London 98.29% 83.03% 89.27%
Number of salaries quoted 70 143 258
10th Percentile £31,250 £27,965 £32,250
25th Percentile £51,250 £33,125 £36,750
Median annual salary (50th Percentile) £80,000 £55,000 £55,000
Median % change year-on-year +45.45% - -18.52%
75th Percentile £99,375 £77,500 £80,000
90th Percentile £107,500 £115,000 £97,500
London median annual salary £75,000 £70,576 £75,000
% change year-on-year +6.27% -5.90% +7.14%

ITSM
Job Vacancy Trend in East London

Job postings citing ITSM as a proportion of all IT jobs advertised in East London.

Job vacancy trend for ITSM in East London

ITSM
Salary Trend in East London

3-month moving average salary quoted in jobs citing ITSM in East London.

Salary trend for ITSM in East London

ITSM
Salary Histogram in East London

Salary distribution for jobs citing ITSM in East London over the 6 months to 29 May 2025.

Salary histogram for ITSM in East London

ITSM
Job Locations in East London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East London region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Docklands, London - 7 £125,000 -
Tower Hamlets - 3 £100,000 -
Havering +5 1 - - 1
Redbridge - 1 £27,500 -
Waltham Forest - 1 - -
Barking - 1 - -
Bexley - 1 - -
Dagenham - 1 - -
ITSM
London

ITSM
Co-occurring Skills and Capabilities in East London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (18.75%) Remedy ITSM
Cloud Services
1 2 (12.50%) AWS
1 2 (12.50%) GitHub
Communications & Networking
1 6 (37.50%) Broadband
2 3 (18.75%) SAN
2 3 (18.75%) Unified Communications
Development Applications
1 2 (12.50%) JIRA
General
1 9 (56.25%) Finance
2 7 (43.75%) Social Skills
3 6 (37.50%) Games
4 5 (31.25%) Analytical Skills
Job Titles
1 10 (62.50%) ServiceNow Manager
2 8 (50.00%) Senior
3 6 (37.50%) Engineering Manager
3 6 (37.50%) Senior Manager
3 6 (37.50%) Senior Service Manager
4 3 (18.75%) Linux Specialist
4 3 (18.75%) Service Operations Specialist
4 3 (18.75%) Technical Manager
4 3 (18.75%) Technical Services Manager
4 3 (18.75%) Unix Specialist
5 2 (12.50%) DevOps Engineer
5 2 (12.50%) Senior DevOps
5 2 (12.50%) Senior DevOps Engineer
6 1 (6.25%) IT Technician
Libraries, Frameworks & Software Standards
1 2 (12.50%) Elastic Stack
1 2 (12.50%) YAML
Miscellaneous
1 10 (62.50%) Management Information System
2 6 (37.50%) Product Ownership
2 6 (37.50%) Video\Live Streaming
3 4 (25.00%) CMDB
4 3 (18.75%) Clustering
4 3 (18.75%) Data Centre
4 3 (18.75%) Replication
Operating Systems
1 3 (18.75%) Linux
1 3 (18.75%) Red Hat Enterprise Linux
1 3 (18.75%) Unix
2 1 (6.25%) Windows
2 1 (6.25%) Windows 10
Processes & Methodologies
1 10 (62.50%) Roadmaps
2 9 (56.25%) Change Management
3 8 (50.00%) Software Delivery
3 8 (50.00%) Validation
4 7 (43.75%) ITIL
5 6 (37.50%) Computer Science
5 6 (37.50%) Deployment Automation
5 6 (37.50%) Incident Management
5 6 (37.50%) Infrastructure Management
5 6 (37.50%) Problem Management
5 6 (37.50%) Service Delivery
5 6 (37.50%) Service Management
5 6 (37.50%) Software Engineering
6 5 (31.25%) Order Management
6 5 (31.25%) Problem-Solving
7 4 (25.00%) Business Strategy
7 4 (25.00%) Data Modelling
8 3 (18.75%) Configuration Management
8 3 (18.75%) Security Patching
8 3 (18.75%) Virtual Infrastructure
Programming Languages
1 2 (12.50%) PowerShell
1 2 (12.50%) Python
1 2 (12.50%) Ruby
Qualifications
1 6 (37.50%) Computer Science Degree
1 6 (37.50%) Degree
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 3 (18.75%) VMware Infrastructure
Systems Management
1 5 (31.25%) Ansible
1 5 (31.25%) Progress Chef
2 3 (18.75%) Puppet
3 2 (12.50%) Grafana
Vendors
1 12 (75.00%) ServiceNow
2 3 (18.75%) Cisco
2 3 (18.75%) EMC
2 3 (18.75%) Red Hat
2 3 (18.75%) Remedy
2 3 (18.75%) SaltStack
2 3 (18.75%) Symantec
2 3 (18.75%) VMware
3 2 (12.50%) Snow
3 2 (12.50%) Splunk
4 1 (6.25%) Apple
4 1 (6.25%) Samsung