Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Insight skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Insight over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Customer Insight
UK > England
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 788 792 816
Rank change year-on-year +4 +24 +64
Permanent jobs citing Customer Insight 379 432 484
As % of all permanent IT jobs advertised in England 0.22% 0.24% 0.23%
As % of the Processes & Methodologies category 0.25% 0.27% 0.26%
Number of salaries quoted 295 361 375
England median annual salary £50,000 £52,500 £50,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £31,900 £31,250 £31,250
90th Percentile £80,000 £82,500 £76,250
UK median annual salary £47,960 £51,000 £50,000
% change year-on-year -5.96% +2.00% -

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 151850 160342 182990
As % of all permanent IT jobs advertised in England 89.91% 89.36% 88.71%
Number of salaries quoted 120745 134485 152252
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £28,250 £27,500
90th Percentile £80,000 £80,000 £77,500
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Customer Insight
Job Vacancy Trend in England

Job postings citing Customer Insight as a percentage of all IT jobs advertised in England.

Job vacancy trend for Customer Insight in England

Customer Insight
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight in England.

Salary trend for Customer Insight in England

Customer Insight
Salary Histogram in England

The salary distribution of IT jobs citing Customer Insight in England over the 6 months to 17 November 2017.

Salary histogram for Customer Insight in England

Customer Insight
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the England region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -35 211 £55,500 -3.48% 9
North of England +5 68 £40,000 +6.67% 2
North West -3 43 £39,250 +4.67%
Midlands +70 42 £38,750 -3.13% 1
South East +17 34 £42,500 -6.59% 1
Yorkshire +29 24 £40,000 -4.76% 2
East Midlands +49 22 £40,000 -11.11%
West Midlands +25 20 £35,000 +27.27% 1
South West +12 16 £47,960 +6.58% 2
East of England -3 7 £50,000 -9.09% 1
North East +12 1 - -
Customer Insight
UK

For the 6 months to 17 November 2017, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Insight.

1 185 (48.81%) Analytics
2 180 (47.49%) Marketing
3 136 (35.88%) Analytical Skills
4 121 (31.93%) Agile Software Development
5 105 (27.70%) Finance
6 96 (25.33%) Retail
7 90 (23.75%) SQL
8 82 (21.64%) User Experience
9 72 (19.00%) E-Commerce
10 67 (17.68%) CRM
11 66 (17.41%) SAS
11 66 (17.41%) Business Intelligence
12 61 (16.09%) Degree
13 57 (15.04%) Tableau
14 56 (14.78%) Microsoft Excel
15 50 (13.19%) Adobe
16 48 (12.66%) Product Management
17 46 (12.14%) Actionable Insight
18 45 (11.87%) Digital Marketing
19 40 (10.55%) Visualisation
20 38 (10.03%) Data Analysis
20 38 (10.03%) Stakeholder Management
21 37 (9.76%) R
22 34 (8.97%) Web Analytics
23 32 (8.44%) Mathematics
23 32 (8.44%) Customer-Centricity
23 32 (8.44%) Wireframes
24 31 (8.18%) Google
24 31 (8.18%) Data Visualisation
25 30 (7.92%) Telecoms

Customer Insight
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (17.41%) SAS
2 18 (4.75%) Apache Spark
3 8 (2.11%) Adobe Experience Manager
4 6 (1.58%) WebSphere
5 5 (1.32%) Apache Pig
5 5 (1.32%) Marvel
6 2 (0.53%) SharePoint Server
7 1 (0.26%) CMS
7 1 (0.26%) Drupal
7 1 (0.26%) Joomla!
7 1 (0.26%) Jupyter
7 1 (0.26%) SharePoint
7 1 (0.26%) Umbraco
7 1 (0.26%) WordPress
Applications
1 56 (14.78%) Microsoft Excel
2 25 (6.60%) Microsoft PowerPoint
3 17 (4.49%) SPSS
4 16 (4.22%) Adobe Creative Suite
4 16 (4.22%) InVision
5 10 (2.64%) Microsoft Office
5 10 (2.64%) Photoshop
6 8 (2.11%) Fireworks
7 7 (1.85%) SPSS Modeler
8 6 (1.58%) MS Visio
9 2 (0.53%) Gephi
9 2 (0.53%) OmniGraffle
9 2 (0.53%) Spreadsheet
10 1 (0.26%) Flinto
10 1 (0.26%) Microsoft Project
10 1 (0.26%) Moqups
Business Applications
1 11 (2.90%) Adobe Campaign
2 2 (0.53%) Dynamics CRM
2 2 (0.53%) Eloqua
2 2 (0.53%) FastStats
2 2 (0.53%) Payment Gateway
2 2 (0.53%) WebTrends
3 1 (0.26%) SAP InfiniteInsight
Cloud Services
1 24 (6.33%) Google Analytics
2 8 (2.11%) SaaS
3 4 (1.06%) Amazon Kinesis
3 4 (1.06%) AWS Lambda
4 3 (0.79%) Amazon S3
4 3 (0.79%) AWS Elastic Beanstalk
4 3 (0.79%) Silverpop
5 2 (0.53%) Adobe Analytics
5 2 (0.53%) Adobe Creative Cloud
5 2 (0.53%) Amazon AWS
5 2 (0.53%) Google Tag Manager
5 2 (0.53%) Microsoft Azure
5 2 (0.53%) Office 365
6 1 (0.26%) Amazon EMR
6 1 (0.26%) Kissmetrics
6 1 (0.26%) Serverless
Communications & Networking
1 2 (0.53%) Firewall
2 1 (0.26%) DHCP
2 1 (0.26%) FTP
2 1 (0.26%) H.323
2 1 (0.26%) Internet
2 1 (0.26%) RTP
2 1 (0.26%) TCP/IP
2 1 (0.26%) VLAN
2 1 (0.26%) VoIP
2 1 (0.26%) WAN
Database & Business Intelligence
1 21 (5.54%) Hadoop
2 18 (4.75%) Big Data
3 17 (4.49%) Data Mining
4 16 (4.22%) QlikView
5 14 (3.69%) Power BI
6 13 (3.43%) SQL Server Reporting Services
7 12 (3.17%) Apache Hive
7 12 (3.17%) Data Warehouse
8 11 (2.90%) SQL Server
9 7 (1.85%) BusinessObjects
9 7 (1.85%) Oracle BI EE
9 7 (1.85%) Relational Database
9 7 (1.85%) Spotfire
10 6 (1.58%) Apache Cassandra
10 6 (1.58%) Oracle Reports
11 5 (1.32%) Data Lake
11 5 (1.32%) HBase
11 5 (1.32%) MongoDB
11 5 (1.32%) NoSQL
12 4 (1.06%) Amazon Redshift
Development Applications
1 17 (4.49%) Axure RP
2 9 (2.37%) Balsamiq Mockups
3 4 (1.06%) JIRA
4 2 (0.53%) RStudio
5 1 (0.26%) SQL Server Management Studio (SSMS)
5 1 (0.26%) Talend Open Studio
5 1 (0.26%) VersionOne
General
1 180 (47.49%) Marketing
2 105 (27.70%) Finance
3 96 (25.33%) Retail
4 30 (7.92%) Telecoms
5 22 (5.80%) Banking
5 22 (5.80%) Manufacturing
6 21 (5.54%) Electronics
7 14 (3.69%) Financial Institution
8 11 (2.90%) Legal
9 9 (2.37%) French Language
10 8 (2.11%) German Language
11 7 (1.85%) Games
12 6 (1.58%) Publishing
13 4 (1.06%) Digital Economy
13 4 (1.06%) Investment Banking
13 4 (1.06%) Law
13 4 (1.06%) Private Banking
14 3 (0.79%) Advertising
15 2 (0.53%) Automotive
15 2 (0.53%) Billing
Job Titles
1 120 (31.66%) Analyst
2 45 (11.87%) Product Manager
3 42 (11.08%) Designer
4 34 (8.97%) Product Owner
5 26 (6.86%) Insight Analyst
6 25 (6.60%) Business Analyst
6 25 (6.60%) Senior Analyst
7 24 (6.33%) UX Designer
8 23 (6.07%) Customer Analyst
9 22 (5.80%) Product Analyst
10 21 (5.54%) Senior Designer
11 20 (5.28%) Customer Insight Analyst
12 19 (5.01%) Analytics Manager
13 18 (4.75%) Business Manager
14 17 (4.49%) Data Analyst
14 17 (4.49%) Product Business Analyst
15 15 (3.96%) Agile Business Analyst
15 15 (3.96%) SAS Analyst
16 14 (3.69%) Insight Manager
17 13 (3.43%) SQL Analyst
Libraries, Frameworks & Software Standards
1 27 (7.12%) HTML
2 18 (4.75%) CSS
3 5 (1.32%) EDI
3 5 (1.32%) HTML5
3 5 (1.32%) Kafka
4 4 (1.06%) Ajax
5 3 (0.79%) CSS3
5 3 (0.79%) Framer.js
5 3 (0.79%) jQuery
6 2 (0.53%) D3.js
6 2 (0.53%) OpenFin
6 2 (0.53%) REST
6 2 (0.53%) VCL
7 1 (0.26%) Keras
7 1 (0.26%) Material Design
7 1 (0.26%) Natural Language Processing
7 1 (0.26%) Sass
7 1 (0.26%) scikit-learn
7 1 (0.26%) TensorFlow
7 1 (0.26%) Twitter Bootstrap
Miscellaneous
1 136 (35.88%) Analytical Skills
2 82 (21.64%) User Experience
3 13 (3.43%) Equities
3 13 (3.43%) Fixed Income
3 13 (3.43%) Social Media
4 8 (2.11%) Greenfield Project
4 8 (2.11%) Mobile App
4 8 (2.11%) Taxonomies
5 7 (1.85%) Management Information System
6 6 (1.58%) Computer Science
7 4 (1.06%) Fintech
7 4 (1.06%) Foreign Exchange (FX)
7 4 (1.06%) Virtual Team
8 3 (0.79%) Algorithms
8 3 (0.79%) Enterprise Software
8 3 (0.79%) Graphic Design
8 3 (0.79%) Marketing Technology
8 3 (0.79%) Tandem
9 2 (0.53%) Data Structures
9 2 (0.53%) Mobile Banking
Operating Systems
1 3 (0.79%) Android
1 3 (0.79%) Apple iOS
2 2 (0.53%) Unix
2 2 (0.53%) Windows
3 1 (0.26%) Mac OS
3 1 (0.26%) Windows 7
3 1 (0.26%) Windows 8
3 1 (0.26%) Windows Server
3 1 (0.26%) Windows Server 2012
Processes & Methodologies
1 185 (48.81%) Analytics
2 121 (31.93%) Agile Software Development
3 72 (19.00%) E-Commerce
4 67 (17.68%) CRM
5 66 (17.41%) Business Intelligence
6 48 (12.66%) Product Management
7 46 (12.14%) Actionable Insight
8 45 (11.87%) Digital Marketing
9 40 (10.55%) Visualisation
10 38 (10.03%) Data Analysis
10 38 (10.03%) Stakeholder Management
11 34 (8.97%) Web Analytics
12 32 (8.44%) Customer-Centricity
12 32 (8.44%) Mathematics
12 32 (8.44%) Wireframes
13 31 (8.18%) Data Visualisation
14 28 (7.39%) Customer Engagement
15 27 (7.12%) A/B Testing
15 27 (7.12%) Actionable Customer Insight
16 25 (6.60%) Personalization
Programming Languages
1 90 (23.75%) SQL
2 37 (9.76%) R
3 30 (7.92%) Python
4 15 (3.96%) Java
5 11 (2.90%) JavaScript
6 9 (2.37%) C
7 8 (2.11%) Scala
8 7 (1.85%) Ruby
9 5 (1.32%) T-SQL
9 5 (1.32%) VB
10 4 (1.06%) VBA
11 3 (0.79%) Data Analysis Expressions (DAX)
12 2 (0.53%) MATLAB
13 1 (0.26%) C#
13 1 (0.26%) C++
13 1 (0.26%) PHP
Qualifications
1 61 (16.09%) Degree
2 6 (1.58%) Numerate Degree
3 1 (0.26%) CISA
3 1 (0.26%) CISM
3 1 (0.26%) CISSP
3 1 (0.26%) Computer Science Degree
3 1 (0.26%) GIAC
3 1 (0.26%) ISEB
3 1 (0.26%) Master's Degree
3 1 (0.26%) PMI Certification
3 1 (0.26%) PMP
3 1 (0.26%) Six Sigma Green Belt
Quality Assurance & Compliance
1 13 (3.43%) Data Quality
2 10 (2.64%) SLA
3 7 (1.85%) GDPR
4 6 (1.58%) QA
5 2 (0.53%) WCAG
6 1 (0.26%) Actionable Recommendations
6 1 (0.26%) PCI DSS
System Software
1 1 (0.26%) Active Directory
1 1 (0.26%) Apache Flume
1 1 (0.26%) Hyper-V
1 1 (0.26%) VMware Infrastructure
Systems Management
1 3 (0.79%) Systems Management Server (SMS)
2 1 (0.26%) Piwik
Vendors
1 57 (15.04%) Tableau
2 50 (13.19%) Adobe
3 31 (8.18%) Google
4 25 (6.60%) Microsoft
5 21 (5.54%) SAP
6 13 (3.43%) Alias
7 11 (2.90%) Oracle
8 8 (2.11%) IBM
9 7 (1.85%) Cognos
9 7 (1.85%) Optimizely
10 6 (1.58%) ATG
10 6 (1.58%) Hotjar
10 6 (1.58%) hybris
10 6 (1.58%) Intel
10 6 (1.58%) Omniture
11 5 (1.32%) Pega
12 4 (1.06%) Salesforce.com
13 3 (0.79%) Informatica
14 2 (0.53%) Citrix
14 2 (0.53%) Cognizant