Period
to 11 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
England > East Midlands
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 85 115 67
Rank change year-on-year +30 -48 +21
Permanent jobs citing Service Delivery 146 129 262
As % of all permanent IT jobs advertised in the East Midlands 3.31% 2.45% 4.12%
As % of the Processes & Methodologies category 3.57% 2.69% 4.53%
Number of salaries quoted 84 108 192
East Midlands median annual salary £45,000 £40,000 £45,000
Median salary % change year-on-year +12.50% -11.11% +20.00%
10th Percentile £23,275 £20,000 £31,325
90th Percentile £62,050 £65,650 £63,625
England median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -5.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4,086 4,797 5,786
As % of all permanent IT jobs advertised in the East Midlands 92.55% 90.96% 91.05%
Number of salaries quoted 3,076 3,980 4,600
East Midlands median annual salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88% +6.25%
10th Percentile £26,250 £25,000 £25,500
90th Percentile £68,750 £63,750 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Delivery in the East Midlands over the 6 months to 11 December 2018.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +23 46 £37,250 +6.43% 2
Nottinghamshire +22 39 £50,000 +22.70% 13
Leicestershire -1 32 £45,000 +12.50% 5
Northamptonshire -20 24 £39,500 -1.25% 5
Service Delivery
England

For the 6 months to 11 December 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for Service Delivery.

1 68 (46.58%) ITIL
2 54 (36.99%) Service Management
3 39 (26.71%) Oracle
4 35 (23.97%) Finance
5 28 (19.18%) Agile Software Development
6 27 (18.49%) Oracle EBS
7 25 (17.12%) Presales
8 24 (16.44%) Oracle Applications
9 23 (15.75%) Windows
9 23 (15.75%) Linux
10 22 (15.07%) Problem-Solving
11 20 (13.70%) Oracle Reports
11 20 (13.70%) Java
11 20 (13.70%) Microsoft
12 19 (13.01%) Change Management
12 19 (13.01%) Problem Management
12 19 (13.01%) Windows Server
13 18 (12.33%) SQL Server
13 18 (12.33%) SQL
14 16 (10.96%) ITSM
14 16 (10.96%) Incident Management
15 15 (10.27%) Retail
15 15 (10.27%) Analytical Skills
15 15 (10.27%) Process Improvement
16 14 (9.59%) Scrum
16 14 (9.59%) Project Management
16 14 (9.59%) Unix
16 14 (9.59%) CRM
16 14 (9.59%) Business Intelligence
17 13 (8.90%) SLA

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (8.22%) WebLogic
2 10 (6.85%) Oracle SOA Suite
2 10 (6.85%) Oracle UPK
3 8 (5.48%) Apache
3 8 (5.48%) Confluence
4 4 (2.74%) MS Exchange
5 3 (2.05%) Exchange Server 2007
6 2 (1.37%) Skype for Business
7 1 (0.68%) SharePoint
Applications
1 6 (4.11%) Microsoft Office
2 1 (0.68%) Microsoft Excel
2 1 (0.68%) Microsoft PowerPoint
2 1 (0.68%) Spreadsheet
Business Applications
1 27 (18.49%) Oracle EBS
2 24 (16.44%) Oracle Applications
3 4 (2.74%) Dynamics AX
4 2 (1.37%) Remedy ITSM
Cloud Services
1 10 (6.85%) IaaS
1 10 (6.85%) Microsoft Azure
2 6 (4.11%) Office 365
3 4 (2.74%) Amazon AWS
3 4 (2.74%) Dynamics 365
4 1 (0.68%) Amazon EC2
4 1 (0.68%) Amazon S3
4 1 (0.68%) AWS Elastic Beanstalk
4 1 (0.68%) Cloud Computing
4 1 (0.68%) CloudFront
4 1 (0.68%) Google App Engine
4 1 (0.68%) Google Cloud Platform
4 1 (0.68%) PaaS
4 1 (0.68%) SaaS
Communications & Networking
1 8 (5.48%) LAN
1 8 (5.48%) WAN
2 7 (4.79%) Firewall
3 4 (2.74%) SAN
4 3 (2.05%) DNS
4 3 (2.05%) Skype
5 2 (1.37%) Cisco ASA
5 2 (1.37%) DHCP
5 2 (1.37%) Internet
5 2 (1.37%) Wi-Fi
5 2 (1.37%) Wireless
6 1 (0.68%) BGP
6 1 (0.68%) Ethernet
6 1 (0.68%) MPLS
6 1 (0.68%) NAS
6 1 (0.68%) OSPF
6 1 (0.68%) SMS
6 1 (0.68%) TCP/IP
6 1 (0.68%) VoIP
6 1 (0.68%) VPN
Database & Business Intelligence
1 20 (13.70%) Oracle Reports
2 18 (12.33%) SQL Server
3 12 (8.22%) Oracle Database
3 12 (8.22%) Oracle Database 11g
3 12 (8.22%) Oracle Database 12c
4 10 (6.85%) Oracle BI EE
4 10 (6.85%) Oracle BI Publisher
4 10 (6.85%) Oracle Discoverer
5 4 (2.74%) Power BI
5 4 (2.74%) SQL Server Reporting Services
6 3 (2.05%) SQL Server 2008
7 2 (1.37%) Big Data
Development Applications
1 10 (6.85%) Oracle APEX
2 8 (5.48%) Atlassian Bamboo
2 8 (5.48%) Bitbucket
2 8 (5.48%) EasyMock
2 8 (5.48%) Jenkins
2 8 (5.48%) JIRA
2 8 (5.48%) JUnit
3 4 (2.74%) Visual Studio
General
1 35 (23.97%) Finance
2 15 (10.27%) Retail
3 6 (4.11%) Telecoms
4 5 (3.42%) Legal
4 5 (3.42%) Manufacturing
5 3 (2.05%) Law
6 2 (1.37%) Banking
7 1 (0.68%) Back Office
7 1 (0.68%) Humanities
7 1 (0.68%) Investment Banking
Job Titles
1 40 (27.40%) Service Manager
2 25 (17.12%) Delivery Manager
2 25 (17.12%) IT Manager
2 25 (17.12%) Services Delivery Manager
3 22 (15.07%) Developer
4 14 (9.59%) IT Services Manager
5 13 (8.90%) Administrator
6 12 (8.22%) DBA
6 12 (8.22%) Oracle Applications DBA
6 12 (8.22%) Oracle DBA
7 10 (6.85%) Analyst
7 10 (6.85%) Oracle Developer
8 8 (5.48%) Agile Developer
8 8 (5.48%) Agile Java Developer
8 8 (5.48%) Architect
8 8 (5.48%) Coordinator
8 8 (5.48%) DevOps Developer
8 8 (5.48%) Java Developer
8 8 (5.48%) Java Software Developer
8 8 (5.48%) Software Developer
Libraries, Frameworks & Software Standards
1 12 (8.22%) Middleware
2 8 (5.48%) EJB
2 8 (5.48%) Java EE
2 8 (5.48%) JSF
2 8 (5.48%) Spring
3 4 (2.74%) .NET
3 4 (2.74%) JSON
3 4 (2.74%) Oracle Fusion
3 4 (2.74%) REST
3 4 (2.74%) SOAP
3 4 (2.74%) Web Services
Miscellaneous
1 15 (10.27%) Analytical Skills
2 9 (6.16%) Self-Motivation
3 8 (5.48%) Data Centre
3 8 (5.48%) Wiki
4 5 (3.42%) Driving Licence
4 5 (3.42%) Replication
5 4 (2.74%) Data Structures
6 3 (2.05%) Greenfield Project
6 3 (2.05%) Management Information System
7 2 (1.37%) Public Cloud
7 2 (1.37%) Smart Energy
8 1 (0.68%) CMDB
8 1 (0.68%) Life Science
8 1 (0.68%) Smart Meter
8 1 (0.68%) User Experience
8 1 (0.68%) Video Conferencing
Operating Systems
1 23 (15.75%) Linux
1 23 (15.75%) Windows
2 19 (13.01%) Windows Server
3 14 (9.59%) Unix
4 8 (5.48%) CentOS
4 8 (5.48%) Red Hat Enterprise Linux
5 3 (2.05%) Windows Server 2008
6 2 (1.37%) Apple iOS
7 1 (0.68%) AIX
7 1 (0.68%) Mac OS
Processes & Methodologies
1 68 (46.58%) ITIL
2 54 (36.99%) Service Management
3 28 (19.18%) Agile Software Development
4 25 (17.12%) Presales
5 22 (15.07%) Problem-Solving
6 19 (13.01%) Change Management
6 19 (13.01%) Problem Management
7 16 (10.96%) Incident Management
7 16 (10.96%) ITSM
8 15 (10.27%) Process Improvement
9 14 (9.59%) Business Intelligence
9 14 (9.59%) CRM
9 14 (9.59%) Project Management
9 14 (9.59%) Scrum
10 13 (8.90%) Decision-Making
11 12 (8.22%) Service Design
11 12 (8.22%) Trend Analysis
12 11 (7.53%) Stakeholder Management
13 10 (6.85%) Proactive Management
13 10 (6.85%) SOA
Programming Languages
1 20 (13.70%) Java
2 18 (12.33%) SQL
3 11 (7.53%) PL/SQL
4 10 (6.85%) JavaScript
5 8 (5.48%) C++
5 8 (5.48%) Python
6 5 (3.42%) C#
7 4 (2.74%) X++
8 1 (0.68%) PowerShell
Qualifications
1 12 (8.22%) ITIL Certification
2 9 (6.16%) Degree
3 8 (5.48%) BPSS Clearance
4 6 (4.11%) Security Cleared
5 3 (2.05%) CCNA
5 3 (2.05%) Cisco Certification
5 3 (2.05%) DBS Check
5 3 (2.05%) SC Cleared
6 2 (1.37%) CCNP
7 1 (0.68%) CCIE
7 1 (0.68%) ITIL Foundation Certificate
7 1 (0.68%) MCSA
7 1 (0.68%) Microsoft Certification
7 1 (0.68%) Oracle Certification
7 1 (0.68%) Sun Certification
Quality Assurance & Compliance
1 13 (8.90%) SLA
2 3 (2.05%) PMO
3 2 (1.37%) GDPR
3 2 (1.37%) QA
4 1 (0.68%) COBIT
4 1 (0.68%) ISO/IEC 20000
System Software
1 11 (7.53%) Active Directory
2 10 (6.85%) Oracle RAC
3 7 (4.79%) Hyper-V
4 6 (4.11%) Firmware
5 3 (2.05%) VMware Infrastructure
6 1 (0.68%) BitLocker
6 1 (0.68%) Virtual Servers
6 1 (0.68%) vSphere
6 1 (0.68%) XenApp
6 1 (0.68%) XenServer
Systems Management
1 10 (6.85%) Oracle Enterprise Manager
2 2 (1.37%) SCCM
3 1 (0.68%) HP NNM
3 1 (0.68%) Nagios
3 1 (0.68%) Norton AntiVirus
3 1 (0.68%) Symantec Endpoint Protection
3 1 (0.68%) WSUS
Vendors
1 39 (26.71%) Oracle
2 20 (13.70%) Microsoft
3 12 (8.22%) Cisco
4 8 (5.48%) Red Hat
5 7 (4.79%) Dell
5 7 (4.79%) HP
5 7 (4.79%) VMware
6 6 (4.11%) Hitachi
6 6 (4.11%) IBM
6 6 (4.11%) Sun
7 5 (3.42%) Kaseya
8 4 (2.74%) Citrix
8 4 (2.74%) Veeam
9 3 (2.05%) Acronis
10 2 (1.37%) Apple
10 2 (1.37%) BMC
10 2 (1.37%) CheckPoint
10 2 (1.37%) Juniper
10 2 (1.37%) Remedy
10 2 (1.37%) ServiceNow