Service Delivery Jobs in the East Midlands

Service Delivery
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 90 107 83
Rank change year-on-year +17 -24 -6
Permanent jobs citing Service Delivery 107 71 123
As % of all permanent jobs advertised in the East Midlands 2.51% 2.42% 3.53%
As % of the Processes & Methodologies category 3.09% 2.52% 3.86%
Number of salaries quoted 75 42 84
10th Percentile £24,500 £31,000 £25,825
25th Percentile £31,250 £35,000 £33,494
Median annual salary (50th Percentile) £37,500 £52,500 £45,000
Median % change year-on-year -28.57% +16.67% +12.50%
75th Percentile £51,716 £58,438 £60,000
90th Percentile £68,250 £67,500 £74,250
England median annual salary £50,000 £51,918 £52,500
% change year-on-year -3.69% -1.11% +5.00%

All Process and Methodology Skills
East Midlands

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,462 2,813 3,187
As % of all permanent jobs advertised in the East Midlands 81.34% 96.04% 91.50%
Number of salaries quoted 2,489 1,376 2,119
10th Percentile £25,750 £27,500 £25,750
25th Percentile £32,500 £37,250 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £56,250 £65,438 £61,250
90th Percentile £68,750 £75,000 £73,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 16 April 2024.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +13 35 £40,000 +10.34% 2
Leicestershire +7 29 £26,500 -37.28% 9
Northamptonshire +12 24 £39,000 -40.00% 8
Derbyshire 0 16 £38,250 -27.52% 14
Lincolnshire -14 3 £52,998 +63.07% 4
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.61%) CMS
2 5 (4.67%) SharePoint
Applications
1 4 (3.74%) Microsoft Office
2 3 (2.80%) Spreadsheet
Business Applications
1 3 (2.80%) Magento
1 3 (2.80%) Shopify
2 1 (0.93%) Remedy ITSM
2 1 (0.93%) Sage X3
Cloud Services
1 32 (29.91%) Microsoft 365
2 31 (28.97%) Azure
3 7 (6.54%) Entra ID
4 3 (2.80%) BigCommerce
5 2 (1.87%) AWS
6 1 (0.93%) Power Platform
6 1 (0.93%) SaaS
Communications & Networking
1 17 (15.89%) Firewall
2 9 (8.41%) Network Security
2 9 (8.41%) VPN
3 6 (5.61%) Wi-Fi
4 5 (4.67%) SAN
4 5 (4.67%) Wireless
5 4 (3.74%) Cisco IOS
5 4 (3.74%) DHCP
5 4 (3.74%) DNS
5 4 (3.74%) VLAN
6 2 (1.87%) WAN
7 1 (0.93%) LAN
7 1 (0.93%) NAS
7 1 (0.93%) Software-Defined Networking
Database & Business Intelligence
1 8 (7.48%) SQL Server
2 1 (0.93%) MySQL
2 1 (0.93%) Power BI
2 1 (0.93%) RDBMS
2 1 (0.93%) Relational Database
General
1 40 (37.38%) Social Skills
2 17 (15.89%) Analytical Skills
3 13 (12.15%) Finance
4 11 (10.28%) Retail
5 10 (9.35%) Inclusion and Diversity
6 8 (7.48%) Public Sector
7 6 (5.61%) Manufacturing
8 5 (4.67%) Local Government
9 3 (2.80%) Marketing
10 2 (1.87%) Fire and Rescue
10 2 (1.87%) Organisational Skills
10 2 (1.87%) Telecoms
11 1 (0.93%) Back Office
11 1 (0.93%) Legal
11 1 (0.93%) Presentation Skills
Job Titles
1 19 (17.76%) IT Manager
2 16 (14.95%) Lead
3 11 (10.28%) Service Manager
3 11 (10.28%) Team Leader
4 10 (9.35%) Delivery Manager
4 10 (9.35%) Problem Manager
4 10 (9.35%) Service Delivery Manager
5 9 (8.41%) IT Services Manager
6 8 (7.48%) IT Services Delivery Manager
6 8 (7.48%) IT Support
6 8 (7.48%) Network Engineer
7 7 (6.54%) Analyst
7 7 (6.54%) Architect
7 7 (6.54%) Project Manager
7 7 (6.54%) Service Delivery Specialist
7 7 (6.54%) Service Desk Specialist
7 7 (6.54%) Service Desk Team Leader
8 6 (5.61%) IT Project Manager
9 4 (3.74%) Network Manager
9 4 (3.74%) Support Manager
Libraries, Frameworks & Software Standards
1 3 (2.80%) EDI
2 1 (0.93%) .NET
Miscellaneous
1 17 (15.89%) Driving Licence
2 8 (7.48%) Management Information System
3 5 (4.67%) Self-Motivation
4 4 (3.74%) CMDB
5 3 (2.80%) Data Centre
5 3 (2.80%) Data Protection Act
5 3 (2.80%) Freedom of Information
5 3 (2.80%) Freedom of Information Act
5 3 (2.80%) PropTech
6 2 (1.87%) Product Ownership
7 1 (0.93%) CCTV
7 1 (0.93%) Cybercrime
7 1 (0.93%) Public Cloud
7 1 (0.93%) Virtual Team
Operating Systems
1 17 (15.89%) Windows
2 8 (7.48%) Windows Server
3 4 (3.74%) Mac OS X
4 1 (0.93%) Linux
4 1 (0.93%) Unix
Processes & Methodologies
1 36 (33.64%) Service Management
2 31 (28.97%) Problem-Solving
3 30 (28.04%) ITIL
4 22 (20.56%) ITSM
5 17 (15.89%) Customer Service
6 13 (12.15%) Continuous Improvement
6 13 (12.15%) Migration
7 12 (11.21%) Actionable Insight
7 12 (11.21%) Incident Management
7 12 (11.21%) Performance Management
7 12 (11.21%) Project Management
8 11 (10.28%) Problem Management
9 10 (9.35%) Compliance Management
9 10 (9.35%) Process Improvement
9 10 (9.35%) Root Cause Analysis
9 10 (9.35%) Trend Analysis
10 9 (8.41%) Cost Reduction
10 9 (8.41%) Cybersecurity
10 9 (8.41%) Roadmaps
11 8 (7.48%) Impact Assessments
Programming Languages
1 7 (6.54%) SQL
2 4 (3.74%) PowerShell
3 1 (0.93%) C#
3 1 (0.93%) JavaScript
3 1 (0.93%) T-SQL
Qualifications
1 16 (14.95%) Degree
2 9 (8.41%) Security Cleared
3 5 (4.67%) SC Cleared
4 4 (3.74%) Azure Certification
4 4 (3.74%) Cisco Certification
4 4 (3.74%) Computer Science Degree
5 3 (2.80%) CCNA
5 3 (2.80%) CCNP
6 1 (0.93%) APMG
6 1 (0.93%) CCIE
6 1 (0.93%) CITP
6 1 (0.93%) ITIL Certification
Quality Assurance & Compliance
1 11 (10.28%) SLA
2 9 (8.41%) GDPR
3 4 (3.74%) Accessibility
4 3 (2.80%) Data Quality
4 3 (2.80%) PMO
5 1 (0.93%) PCI DSS
System Software
1 13 (12.15%) Active Directory
2 9 (8.41%) Hyper-V
3 4 (3.74%) VMware Infrastructure
Systems Management
1 11 (10.28%) Microsoft Intune
2 4 (3.74%) SCCM
2 4 (3.74%) SmoothWall
Vendors
1 15 (14.02%) Microsoft
2 9 (8.41%) SonicWALL
3 8 (7.48%) Apple
3 8 (7.48%) Cisco
4 5 (4.67%) VMware
5 4 (3.74%) Fortinet
5 4 (3.74%) Veeam
6 1 (0.93%) Cadence
6 1 (0.93%) Meraki
6 1 (0.93%) Oracle
6 1 (0.93%) Palo Alto
6 1 (0.93%) Remedy
6 1 (0.93%) Sage
6 1 (0.93%) ServiceNow