Service Delivery Jobs in the East Midlands

Service Delivery
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 122 113 77
Rank change year-on-year -9 -36 -21
Permanent jobs citing Service Delivery 73 55 142
As % of all permanent jobs advertised in the East Midlands 1.61% 2.22% 4.05%
As % of the Processes & Methodologies category 2.08% 2.33% 4.28%
Number of salaries quoted 44 30 99
10th Percentile £24,500 £30,242 £27,000
25th Percentile £26,500 £33,125 £38,904
Median annual salary (50th Percentile) £37,000 £48,750 £46,500
Median % change year-on-year -24.10% +4.84% -2.11%
75th Percentile £57,625 £62,188 £52,453
90th Percentile £89,232 £67,500 £60,393
England median annual salary £49,000 £52,500 £51,758
% change year-on-year -6.67% +1.43% +3.52%

All Process and Methodology Skills
East Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 3,510 2,364 3,321
As % of all permanent jobs advertised in the East Midlands 77.43% 95.52% 94.78%
Number of salaries quoted 2,078 1,123 1,946
10th Percentile £26,500 £27,500 £26,250
25th Percentile £33,750 £37,500 £35,000
Median annual salary (50th Percentile) £45,000 £52,500 £47,500
Median % change year-on-year -14.29% +10.53% +5.56%
75th Percentile £57,500 £65,000 £60,188
90th Percentile £70,000 £77,500 £73,750
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 26 July 2024.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire +7 28 £25,000 -21.88% 7
Northamptonshire -13 19 £30,000 -50.00% 6
Nottinghamshire -19 14 £50,000 -7.41% 4
Derbyshire -11 11 £39,000 -13.33% 6
Lincolnshire -4 1 £52,998 +125.52% 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.22%) CMS
2 4 (5.48%) SharePoint
Applications
1 4 (5.48%) Microsoft Office
2 1 (1.37%) Microsoft Excel
2 1 (1.37%) Microsoft PowerPoint
Cloud Services
1 24 (32.88%) Azure
2 21 (28.77%) Microsoft 365
3 4 (5.48%) Power Platform
3 4 (5.48%) PowerApps
4 1 (1.37%) Cloud Computing
4 1 (1.37%) Entra ID
4 1 (1.37%) SaaS
Communications & Networking
1 12 (16.44%) Firewall
2 5 (6.85%) VPN
3 4 (5.48%) Cisco IOS
3 4 (5.48%) DHCP
3 4 (5.48%) DNS
3 4 (5.48%) SAN
3 4 (5.48%) VLAN
3 4 (5.48%) Wireless
4 3 (4.11%) Network Security
5 1 (1.37%) Remote Desktop
Database & Business Intelligence
1 7 (9.59%) SQL Server
2 4 (5.48%) Power BI
3 1 (1.37%) MySQL
3 1 (1.37%) RDBMS
3 1 (1.37%) Relational Database
Development Applications
1 1 (1.37%) JIRA
General
1 28 (38.36%) Social Skills
2 13 (17.81%) Analytical Skills
3 11 (15.07%) Finance
4 7 (9.59%) Retail
5 6 (8.22%) Marketing
5 6 (8.22%) Public Sector
6 4 (5.48%) Organisational Skills
7 3 (4.11%) Manufacturing
8 2 (2.74%) Inclusion and Diversity
8 2 (2.74%) Telecoms
9 1 (1.37%) Back Office
9 1 (1.37%) Legal
Job Titles
1 11 (15.07%) Service Manager
2 10 (13.70%) Delivery Manager
2 10 (13.70%) Problem Manager
2 10 (13.70%) Service Delivery Manager
3 7 (9.59%) Network Engineer
4 6 (8.22%) Consultant
4 6 (8.22%) Junior
4 6 (8.22%) Junior Service Delivery Manager
4 6 (8.22%) Junior Service Manager
5 5 (6.85%) IT Manager
6 4 (5.48%) Architect
6 4 (5.48%) Change and Release Manager
6 4 (5.48%) Change Manager
6 4 (5.48%) IT Services Manager
6 4 (5.48%) Lead
6 4 (5.48%) Network Manager
6 4 (5.48%) Release Manager
7 3 (4.11%) IT Services Delivery Manager
7 3 (4.11%) Support Manager
8 2 (2.74%) Head of IT
Miscellaneous
1 12 (16.44%) Driving Licence
2 4 (5.48%) CMDB
3 2 (2.74%) Management Information System
4 1 (1.37%) Analytical Mindset
4 1 (1.37%) Cybercrime
4 1 (1.37%) Data Centre
4 1 (1.37%) IoT
4 1 (1.37%) Legacy Systems
4 1 (1.37%) Onboarding
Operating Systems
1 10 (13.70%) Windows
2 7 (9.59%) Windows Server
3 4 (5.48%) Mac OS X
4 1 (1.37%) Android
4 1 (1.37%) Linux
4 1 (1.37%) Unix
4 1 (1.37%) Windows 10
Processes & Methodologies
1 29 (39.73%) ITIL
2 25 (34.25%) Service Management
3 21 (28.77%) Problem-Solving
4 16 (21.92%) Actionable Insight
5 15 (20.55%) Incident Management
6 14 (19.18%) ITSM
7 13 (17.81%) Continuous Improvement
7 13 (17.81%) Problem Management
8 11 (15.07%) Process Improvement
9 10 (13.70%) Compliance Management
9 10 (13.70%) Customer Service
9 10 (13.70%) Cybersecurity
9 10 (13.70%) Root Cause Analysis
9 10 (13.70%) Trend Analysis
10 9 (12.33%) IT Strategy
11 8 (10.96%) Collaborative Working
11 8 (10.96%) Mentoring
12 7 (9.59%) Enterprise Architecture
12 7 (9.59%) Infrastructure Management
12 7 (9.59%) Preventative Maintenance
Programming Languages
1 8 (10.96%) SQL
2 4 (5.48%) PowerShell
Qualifications
1 12 (16.44%) Degree
2 6 (8.22%) Security Cleared
3 5 (6.85%) Azure Certification
4 3 (4.11%) SC Cleared
5 1 (1.37%) CCNA
5 1 (1.37%) CCNP
5 1 (1.37%) Cisco Certification
5 1 (1.37%) Computer Science Degree
5 1 (1.37%) ITIL Certification
5 1 (1.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (10.96%) GDPR
2 7 (9.59%) SLA
3 4 (5.48%) Data Quality
4 1 (1.37%) Cyber Essentials
4 1 (1.37%) PCI DSS
4 1 (1.37%) PMO
System Software
1 13 (17.81%) Active Directory
2 5 (6.85%) Hyper-V
3 4 (5.48%) VMware Infrastructure
4 1 (1.37%) Virtual Desktop
4 1 (1.37%) Virtual Machines
4 1 (1.37%) Virtual Servers
Systems Management
1 5 (6.85%) Microsoft Intune
2 4 (5.48%) SCCM
2 4 (5.48%) SmoothWall
Vendors
1 16 (21.92%) Microsoft
2 9 (12.33%) Apple
3 5 (6.85%) Cisco
3 5 (6.85%) SonicWALL
3 5 (6.85%) VMware
4 4 (5.48%) Fortinet
4 4 (5.48%) OpenAI
4 4 (5.48%) Veeam
5 1 (1.37%) Oracle