Period
to 25 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England > East Midlands
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 101 65 88
Rank change year-on-year -36 +23 -8
Permanent jobs citing Service Delivery 145 274 224
As % of all permanent IT jobs advertised in the East Midlands 2.77% 4.19% 2.99%
As % of the Processes & Methodologies category 3.12% 4.71% 3.34%
Number of salaries quoted 122 199 210
East Midlands median annual salary £40,000 £45,000 £37,500
Median salary % change year-on-year -11.11% +20.00% -3.85%
10th Percentile £20,000 £31,250 £21,500
90th Percentile £62,500 £63,750 £62,500
England median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% +5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4643 5820 6710
As % of all permanent IT jobs advertised in the East Midlands 88.61% 88.98% 89.62%
Number of salaries quoted 3841 4618 5434
East Midlands median annual salary £40,000 £42,091 £40,000
Median salary % change year-on-year -4.97% +5.23% -
10th Percentile £25,250 £26,000 £23,750
90th Percentile £63,750 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Delivery in the East Midlands over the 6 months to 25 November 2017.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -38 49 £40,750 -1.21% 3
Northamptonshire +16 45 £40,000 -
Derbyshire +6 33 £30,500 -12.86% 1
Leicestershire -27 19 £40,000 -20.00% 3
Lincolnshire +9 2 £24,500 -45.56%
Service Delivery
England

For the 6 months to 25 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Service Delivery.

1 81 (55.86%) ITIL
2 33 (22.76%) Microsoft
3 26 (17.93%) Windows
3 26 (17.93%) SQL
4 25 (17.24%) Agile Software Development
5 24 (16.55%) Analytical Skills
5 24 (16.55%) Data Centre
6 22 (15.17%) Amazon AWS
7 21 (14.48%) Finance
7 21 (14.48%) ITIL Certification
8 20 (13.79%) VMware
9 19 (13.10%) SLA
9 19 (13.10%) C#
10 18 (12.41%) Service Management
10 18 (12.41%) Project Management
10 18 (12.41%) Degree
10 18 (12.41%) Microsoft Azure
11 17 (11.72%) Office 365
12 16 (11.03%) MPLS
12 16 (11.03%) Change Management
12 16 (11.03%) JavaScript
12 16 (11.03%) .NET
13 15 (10.34%) Microsoft Office
13 15 (10.34%) Cisco
13 15 (10.34%) Time Management
14 14 (9.66%) Technical Architecture
14 14 (9.66%) Windows Server
14 14 (9.66%) Service Delivery Management
14 14 (9.66%) Continuous Improvement
14 14 (9.66%) Network Management

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.59%) Exchange Server 2013
2 10 (6.90%) MS Exchange
3 8 (5.52%) Exchange Server 2010
4 7 (4.83%) IIS
5 4 (2.76%) Skype for Business
6 2 (1.38%) Confluence
7 1 (0.69%) iPlanet
7 1 (0.69%) JBoss
7 1 (0.69%) WebSphere
Applications
1 15 (10.34%) Microsoft Office
2 7 (4.83%) Microsoft Excel
3 3 (2.07%) Microsoft PowerPoint
Business Applications
1 2 (1.38%) Oracle EBS
Cloud Services
1 22 (15.17%) Amazon AWS
2 18 (12.41%) Microsoft Azure
3 17 (11.72%) Office 365
4 8 (5.52%) SaaS
5 4 (2.76%) IaaS
5 4 (2.76%) PaaS
6 1 (0.69%) Cloud Computing
6 1 (0.69%) Yammer
Communications & Networking
1 16 (11.03%) MPLS
2 13 (8.97%) Broadband
2 13 (8.97%) LAN
3 12 (8.28%) WAN
4 8 (5.52%) Skype
5 4 (2.76%) Internet
5 4 (2.76%) SAN
5 4 (2.76%) VoIP
6 3 (2.07%) Asterisk PBX
6 3 (2.07%) BIG-IP
6 3 (2.07%) DNS
6 3 (2.07%) TCP/IP
6 3 (2.07%) Wireless
7 2 (1.38%) Firewall
8 1 (0.69%) DMZ
8 1 (0.69%) Network Security
Database & Business Intelligence
1 12 (8.28%) SQL Server
2 4 (2.76%) SQL Server Analysis Services
2 4 (2.76%) SQL Server Integration Services
3 3 (2.07%) Data Mining
4 2 (1.38%) SQLite
5 1 (0.69%) Amazon RDS
5 1 (0.69%) GIS
5 1 (0.69%) Oracle Database
5 1 (0.69%) QlikView
Development Applications
1 7 (4.83%) Visual Studio
2 5 (3.45%) JIRA
3 3 (2.07%) Jenkins
4 2 (1.38%) Appium
4 2 (1.38%) Calabash
4 2 (1.38%) Cucumber
4 2 (1.38%) Gatling
4 2 (1.38%) JBehave
4 2 (1.38%) JMeter
4 2 (1.38%) JUnit
4 2 (1.38%) SpecFlow
4 2 (1.38%) Team Foundation Server
4 2 (1.38%) TeamCity
5 1 (0.69%) CruiseControl
General
1 21 (14.48%) Finance
2 11 (7.59%) Retail
3 5 (3.45%) Banking
4 2 (1.38%) Investment Banking
4 2 (1.38%) Law
4 2 (1.38%) Telecoms
5 1 (0.69%) Billing
5 1 (0.69%) Manufacturing
Job Titles
1 38 (26.21%) Service Manager
2 26 (17.93%) Delivery Manager
3 25 (17.24%) Services Delivery Manager
4 24 (16.55%) Analyst
5 17 (11.72%) Developer
6 16 (11.03%) Service Desk Support
7 14 (9.66%) IT Manager
7 14 (9.66%) ITIL Service Analyst
7 14 (9.66%) Service Analyst
8 13 (8.97%) ITIL Service Desk Analyst
8 13 (8.97%) Service Desk Analyst
8 13 (8.97%) Service Desk Support Analyst
9 12 (8.28%) .NET Developer
9 12 (8.28%) C# .NET Developer
9 12 (8.28%) C# Developer
10 11 (7.59%) JavaScript Developer
11 9 (6.21%) Senior Manager
12 8 (5.52%) Project Manager
12 8 (5.52%) Technical Leader
12 8 (5.52%) Technical Support
Libraries, Frameworks & Software Standards
1 16 (11.03%) .NET
2 10 (6.90%) JSON
3 9 (6.21%) HTML
3 9 (6.21%) jQuery
4 8 (5.52%) Ajax
4 8 (5.52%) ASP.NET Web API
4 8 (5.52%) XML
5 7 (4.83%) AngularJS
5 7 (4.83%) CSS
6 6 (4.14%) ASP.NET
7 5 (3.45%) Web Services
8 4 (2.76%) DOM
8 4 (2.76%) Semantic HTML
9 2 (1.38%) .NET Framework
9 2 (1.38%) Apache Cordova
9 2 (1.38%) HTML5
9 2 (1.38%) PhoneGap
9 2 (1.38%) RabbitMQ
9 2 (1.38%) Sencha Touch
9 2 (1.38%) Twitter Bootstrap
Miscellaneous
1 24 (16.55%) Analytical Skills
1 24 (16.55%) Data Centre
2 13 (8.97%) iPhone
3 6 (4.14%) User Experience
4 4 (2.76%) Mobile App
4 4 (2.76%) W3C
5 3 (2.07%) Wiki
6 2 (1.38%) Hybrid Cloud
6 2 (1.38%) PMI
7 1 (0.69%) Cloud Native
7 1 (0.69%) Derivative
7 1 (0.69%) Driving Licence
7 1 (0.69%) Enterprise Software
7 1 (0.69%) GPGPU
7 1 (0.69%) iSeries
Operating Systems
1 26 (17.93%) Windows
2 14 (9.66%) Windows Server
3 12 (8.28%) Windows Server 2012
4 11 (7.59%) Windows Server 2008
5 6 (4.14%) Linux
6 4 (2.76%) Android
6 4 (2.76%) Apple iOS
7 3 (2.07%) Unix
8 2 (1.38%) Windows Mobile
9 1 (0.69%) AIX
Processes & Methodologies
1 81 (55.86%) ITIL
2 25 (17.24%) Agile Software Development
3 18 (12.41%) Project Management
3 18 (12.41%) Service Management
4 16 (11.03%) Change Management
5 15 (10.34%) Time Management
6 14 (9.66%) Continuous Improvement
6 14 (9.66%) Network Management
6 14 (9.66%) Service Delivery Management
6 14 (9.66%) Technical Architecture
7 13 (8.97%) Network Monitoring
7 13 (8.97%) PRINCE2
7 13 (8.97%) Ticket Management
8 12 (8.28%) Business Intelligence
8 12 (8.28%) Migration
9 11 (7.59%) Scrum
9 11 (7.59%) Stakeholder Management
10 9 (6.21%) MVC
10 9 (6.21%) Presales
10 9 (6.21%) Programme Management
Programming Languages
1 26 (17.93%) SQL
2 19 (13.10%) C#
3 16 (11.03%) JavaScript
4 6 (4.14%) PowerShell
5 4 (2.76%) C
5 4 (2.76%) T-SQL
6 3 (2.07%) Java
6 3 (2.07%) R
6 3 (2.07%) VBA
7 2 (1.38%) Python
7 2 (1.38%) Ruby
8 1 (0.69%) Apex Code
8 1 (0.69%) COBOL
8 1 (0.69%) GLSL
8 1 (0.69%) PL/SQL
Qualifications
1 21 (14.48%) ITIL Certification
2 18 (12.41%) Degree
3 12 (8.28%) Cisco Certification
4 11 (7.59%) CCNA
5 10 (6.90%) Microsoft Certification
6 8 (5.52%) VCP5
6 8 (5.52%) VMware Certified Professional (VCP)
7 3 (2.07%) PRINCE2 Certification
8 2 (1.38%) CCNP
8 2 (1.38%) ISEB
8 2 (1.38%) ISTQB Foundation Certification
8 2 (1.38%) PhD
8 2 (1.38%) PMI Certification
8 2 (1.38%) Security Cleared
9 1 (0.69%) CISSP
9 1 (0.69%) MCP
9 1 (0.69%) MCSA
9 1 (0.69%) MCSE
9 1 (0.69%) SC Cleared
9 1 (0.69%) Six Sigma Black Belt
Quality Assurance & Compliance
1 19 (13.10%) SLA
2 4 (2.76%) ISO 9001
3 3 (2.07%) TickIT
4 2 (1.38%) Actionable Recommendations
4 2 (1.38%) GDPR
5 1 (0.69%) Cyber Essentials
5 1 (0.69%) ISO/IEC 27001
5 1 (0.69%) PCI DSS
5 1 (0.69%) PMO
5 1 (0.69%) PSD2
System Software
1 10 (6.90%) VMware Infrastructure
2 6 (4.14%) Active Directory
3 3 (2.07%) Hyper-V
3 3 (2.07%) VMware ESXi
4 2 (1.38%) Docker
5 1 (0.69%) Microsoft Virtual Server
5 1 (0.69%) Oracle RAC
5 1 (0.69%) Virtual Servers
5 1 (0.69%) vSphere
Systems Management
1 1 (0.69%) Data Guard
1 1 (0.69%) Oracle RMAN
1 1 (0.69%) SCCM
1 1 (0.69%) vCenter Server
Vendors
1 33 (22.76%) Microsoft
2 20 (13.79%) VMware
3 15 (10.34%) Cisco
4 13 (8.97%) SolarWinds
5 8 (5.52%) Salesforce.com
6 6 (4.14%) Juniper
6 6 (4.14%) Oracle
7 4 (2.76%) Citrix
8 3 (2.07%) Capita
9 2 (1.38%) HP
9 2 (1.38%) Sencha
9 2 (1.38%) Xamarin
10 1 (0.69%) Aerohive Networks
10 1 (0.69%) CheckPoint
10 1 (0.69%) EMC
10 1 (0.69%) IBM
10 1 (0.69%) IFS
10 1 (0.69%) Red Hat
10 1 (0.69%) SAP
10 1 (0.69%) Symantec