Period
to 24 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
England > East Midlands
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 117 85 70
Rank change year-on-year -32 -15 +19
Permanent jobs citing Service Delivery 110 159 262
As % of all permanent IT jobs advertised in the East Midlands 2.30% 3.13% 4.07%
As % of the Processes & Methodologies category 2.51% 3.47% 4.53%
Number of salaries quoted 80 136 194
East Midlands median annual salary £44,500 £40,000 £42,500
Median salary % change year-on-year +11.25% -5.88% +1.98%
10th Percentile £22,365 £20,000 £22,225
90th Percentile £57,500 £58,750 £63,750
England median annual salary £52,500 £47,500 £50,000
% change year-on-year +10.53% -5.00% +3.09%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4,380 4,579 5,786
As % of all permanent IT jobs advertised in the East Midlands 91.77% 90.08% 89.91%
Number of salaries quoted 3,540 3,781 4,610
East Midlands median annual salary £42,500 £40,500 £40,000
Median salary % change year-on-year +4.94% +1.25% -
10th Percentile £26,250 £25,500 £25,000
90th Percentile £67,775 £65,000 £62,500
England median annual salary £50,500 £50,000 £50,000
% change year-on-year +1.00% - +5.26%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Delivery in the East Midlands over the 6 months to 24 September 2018.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +11 41 £50,000 +14.29% 10
Derbyshire -7 27 £25,000 -28.57%
Leicestershire -23 20 £44,000 +4.76% 9
Northamptonshire -41 18 £31,000 -38.00% 3
Lincolnshire +6 1 - - 1
Service Delivery
England

For the 6 months to 24 September 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for Service Delivery.

1 51 (46.36%) ITIL
2 34 (30.91%) Service Management
3 25 (22.73%) Finance
4 23 (20.91%) Microsoft
5 21 (19.09%) Agile Software Development
5 21 (19.09%) Problem-Solving
6 19 (17.27%) Windows
7 18 (16.36%) SLA
8 17 (15.45%) Analytical Skills
9 16 (14.55%) Active Directory
9 16 (14.55%) SQL Server
10 15 (13.64%) Degree
10 15 (13.64%) Problem Management
11 14 (12.73%) Microsoft Azure
12 13 (11.82%) Windows Server
12 13 (11.82%) Linux
12 13 (11.82%) ITIL Certification
12 13 (11.82%) Firewall
13 12 (10.91%) WAN
13 12 (10.91%) Oracle
13 12 (10.91%) Scrum
13 12 (10.91%) Retail
14 11 (10.00%) Incident Management
14 11 (10.00%) LAN
14 11 (10.00%) Project Management
14 11 (10.00%) Hyper-V
14 11 (10.00%) Office 365
14 11 (10.00%) Self-Motivation
14 11 (10.00%) Service Delivery Management
15 10 (9.09%) Cisco

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.18%) MS Exchange
2 6 (5.45%) Apache
2 6 (5.45%) Confluence
3 4 (3.64%) Exchange Server 2007
4 2 (1.82%) Oracle SOA Suite
4 2 (1.82%) Oracle UPK
4 2 (1.82%) WebLogic
5 1 (0.91%) SharePoint
Applications
1 8 (7.27%) Microsoft Office
2 2 (1.82%) Microsoft Excel
2 2 (1.82%) Microsoft PowerPoint
Business Applications
1 6 (5.45%) Dynamics AX
1 6 (5.45%) Oracle Applications
1 6 (5.45%) Oracle EBS
2 1 (0.91%) Remedy ITSM
Cloud Services
1 14 (12.73%) Microsoft Azure
2 11 (10.00%) Office 365
3 6 (5.45%) Dynamics 365
4 4 (3.64%) Amazon AWS
5 2 (1.82%) Cloud Computing
5 2 (1.82%) IaaS
6 1 (0.91%) Amazon EC2
6 1 (0.91%) Amazon S3
6 1 (0.91%) AWS Elastic Beanstalk
6 1 (0.91%) CloudFront
6 1 (0.91%) Google App Engine
6 1 (0.91%) Google Cloud Platform
6 1 (0.91%) PaaS
Communications & Networking
1 13 (11.82%) Firewall
2 12 (10.91%) WAN
3 11 (10.00%) LAN
4 7 (6.36%) DNS
5 5 (4.55%) DHCP
5 5 (4.55%) SAN
6 4 (3.64%) Skype
7 3 (2.73%) Unified Communications
7 3 (2.73%) VPN
8 2 (1.82%) Cisco IOS
8 2 (1.82%) Internet
8 2 (1.82%) OSPF
8 2 (1.82%) TCP/IP
8 2 (1.82%) Wi-Fi
8 2 (1.82%) Wireless
9 1 (0.91%) BGP
9 1 (0.91%) Cisco ASA
9 1 (0.91%) NAS
9 1 (0.91%) Network Security
9 1 (0.91%) TACACS
Database & Business Intelligence
1 16 (14.55%) SQL Server
2 7 (6.36%) SQL Server Reporting Services
3 6 (5.45%) Power BI
4 5 (4.55%) SQL Server 2008
5 3 (2.73%) Oracle Database
6 2 (1.82%) Cognos Impromptu
6 2 (1.82%) Oracle BI EE
6 2 (1.82%) Oracle Database 11g
6 2 (1.82%) Oracle Database 12c
6 2 (1.82%) Oracle Reports
7 1 (0.91%) Big Data
7 1 (0.91%) Data Warehouse
7 1 (0.91%) SQL Server 2012
7 1 (0.91%) SQL Server Analysis Services
7 1 (0.91%) SQL Server Integration Services
Development Applications
1 7 (6.36%) JIRA
2 6 (5.45%) Atlassian Bamboo
2 6 (5.45%) Bitbucket
2 6 (5.45%) EasyMock
2 6 (5.45%) Jenkins
2 6 (5.45%) JUnit
2 6 (5.45%) Visual Studio
General
1 25 (22.73%) Finance
2 12 (10.91%) Retail
3 6 (5.45%) Legal
4 5 (4.55%) Telecoms
5 4 (3.64%) Law
6 3 (2.73%) Humanities
6 3 (2.73%) Manufacturing
7 1 (0.91%) Back Office
7 1 (0.91%) Billing
7 1 (0.91%) Electronics
Job Titles
1 31 (28.18%) Service Manager
2 23 (20.91%) IT Manager
3 18 (16.36%) Delivery Manager
3 18 (16.36%) Services Delivery Manager
4 13 (11.82%) Developer
5 12 (10.91%) IT Services Manager
6 10 (9.09%) Analyst
7 8 (7.27%) IT Support
8 7 (6.36%) Desktop Support
8 7 (6.36%) Project Manager
9 6 (5.45%) Agile Developer
9 6 (5.45%) Agile Java Developer
9 6 (5.45%) DevOps Developer
9 6 (5.45%) Dynamics AX Developer
9 6 (5.45%) IT Project Manager
9 6 (5.45%) Java Developer
9 6 (5.45%) Java Software Developer
9 6 (5.45%) Software Developer
9 6 (5.45%) Support Engineer
10 5 (4.55%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 6 (5.45%) .NET
1 6 (5.45%) EJB
1 6 (5.45%) Java EE
1 6 (5.45%) JSF
1 6 (5.45%) JSON
1 6 (5.45%) REST
1 6 (5.45%) SOAP
1 6 (5.45%) Spring
1 6 (5.45%) Web Services
2 4 (3.64%) Oracle Fusion
3 2 (1.82%) Middleware
Miscellaneous
1 17 (15.45%) Analytical Skills
2 11 (10.00%) Self-Motivation
3 7 (6.36%) Driving Licence
3 7 (6.36%) Management Information System
4 6 (5.45%) Data Centre
4 6 (5.45%) Data Structures
4 6 (5.45%) Replication
4 6 (5.45%) Wiki
5 3 (2.73%) Life Science
6 1 (0.91%) CESG
6 1 (0.91%) Clustering
6 1 (0.91%) Computer Science
6 1 (0.91%) HP Storage
6 1 (0.91%) Smart Energy
Operating Systems
1 19 (17.27%) Windows
2 13 (11.82%) Linux
2 13 (11.82%) Windows Server
3 6 (5.45%) CentOS
3 6 (5.45%) Red Hat Enterprise Linux
4 4 (3.64%) Apple iOS
4 4 (3.64%) Windows Server 2008
5 3 (2.73%) Unix
6 1 (0.91%) AIX
6 1 (0.91%) Android
6 1 (0.91%) Mac OS
6 1 (0.91%) Windows 10
6 1 (0.91%) Windows 7
6 1 (0.91%) Windows Server 2003
6 1 (0.91%) Windows Server 2012
Processes & Methodologies
1 51 (46.36%) ITIL
2 34 (30.91%) Service Management
3 21 (19.09%) Agile Software Development
3 21 (19.09%) Problem-Solving
4 15 (13.64%) Problem Management
5 12 (10.91%) Scrum
6 11 (10.00%) Incident Management
6 11 (10.00%) Project Management
6 11 (10.00%) Service Delivery Management
7 10 (9.09%) Supplier Management
8 9 (8.18%) ITSM
8 9 (8.18%) Root Cause Analysis
9 8 (7.27%) Change Management
9 8 (7.27%) Decision-Making
9 8 (7.27%) ERP
9 8 (7.27%) Information Security
9 8 (7.27%) Performance Management
9 8 (7.27%) Presales
9 8 (7.27%) Process Improvement
9 8 (7.27%) Stakeholder Management
Programming Languages
1 10 (9.09%) SQL
2 7 (6.36%) Java
3 6 (5.45%) C#
3 6 (5.45%) C++
3 6 (5.45%) PowerShell
3 6 (5.45%) Python
3 6 (5.45%) X++
4 1 (0.91%) PL/SQL
4 1 (0.91%) T-SQL
Qualifications
1 15 (13.64%) Degree
2 13 (11.82%) ITIL Certification
3 7 (6.36%) Security Cleared
4 6 (5.45%) BPSS Clearance
5 5 (4.55%) CCNA
5 5 (4.55%) Cisco Certification
6 4 (3.64%) DBS Check
6 4 (3.64%) HND
6 4 (3.64%) SC Cleared
7 3 (2.73%) ITIL Foundation Certificate
7 3 (2.73%) Microsoft Certification
8 2 (1.82%) CCNP
8 2 (1.82%) MCSA
8 2 (1.82%) MCSE
9 1 (0.91%) CEH
9 1 (0.91%) GIAC
9 1 (0.91%) Novell Certification
9 1 (0.91%) Oracle Certification
9 1 (0.91%) SSCP
9 1 (0.91%) Sun Certification
Quality Assurance & Compliance
1 18 (16.36%) SLA
2 3 (2.73%) QA
3 2 (1.82%) PMO
4 1 (0.91%) COBIT
4 1 (0.91%) Cyber Essentials
4 1 (0.91%) GDPR
4 1 (0.91%) ISO/IEC 27001
4 1 (0.91%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.91%) TickIT
System Software
1 16 (14.55%) Active Directory
2 11 (10.00%) Hyper-V
3 9 (8.18%) VMware Infrastructure
4 8 (7.27%) Firmware
5 3 (2.73%) BitLocker
5 3 (2.73%) XenServer
6 2 (1.82%) Oracle RAC
7 1 (0.91%) Virtual Servers
7 1 (0.91%) vSphere
Systems Management
1 6 (5.45%) SCCM
2 4 (3.64%) WSUS
3 3 (2.73%) HP NNM
3 3 (2.73%) Norton AntiVirus
3 3 (2.73%) Symantec Endpoint Protection
4 2 (1.82%) Oracle Enterprise Manager
5 1 (0.91%) Nagios
5 1 (0.91%) QRadar
5 1 (0.91%) WhatsUp Gold
Vendors
1 23 (20.91%) Microsoft
2 12 (10.91%) Oracle
3 10 (9.09%) Cisco
3 10 (9.09%) HP
4 9 (8.18%) VMware
5 6 (5.45%) Dell
5 6 (5.45%) Red Hat
6 5 (4.55%) Hitachi
6 5 (4.55%) IBM
6 5 (4.55%) Kaseya
6 5 (4.55%) SolarWinds
6 5 (4.55%) Sun
6 5 (4.55%) Veeam
7 4 (3.64%) Acronis
7 4 (3.64%) Apple
7 4 (3.64%) McAfee
7 4 (3.64%) Sophos
8 3 (2.73%) Nimble Storage
8 3 (2.73%) Symantec
9 2 (1.82%) F5