Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
England > East Midlands
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 111 62 83
Rank change year-on-year -49 +21 -10
Permanent jobs citing Service Delivery 146 250 208
As % of all permanent IT jobs advertised in the East Midlands 2.77% 4.12% 3.04%
As % of the Processes & Methodologies category 3.11% 4.62% 3.42%
Number of salaries quoted 122 178 145
East Midlands median annual salary £42,000 £42,750 £35,394
Median salary % change year-on-year -1.75% +20.78% -1.68%
10th Percentile £28,750 £31,250 £21,600
90th Percentile £65,000 £67,500 £62,000
England median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% +5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4,690 5,410 6,085
As % of all permanent IT jobs advertised in the East Midlands 88.86% 89.17% 88.95%
Number of salaries quoted 3,941 4,320 4,769
East Midlands median annual salary £40,000 £42,000 £40,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £26,000 £26,250 £23,950
90th Percentile £65,000 £63,750 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Delivery in the East Midlands over the 6 months to 25 February 2018.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -33 49 £42,500 -15.00% 5
Northamptonshire +12 47 £42,000 +5.00% 9
Derbyshire +3 39 £37,500 - 5
Leicestershire -27 9 £57,500 +9.52% 4
Lincolnshire -4 3 £42,500 +51.79% 1
Service Delivery
England

For the 6 months to 25 February 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for Service Delivery.

1 75 (51.37%) ITIL
2 39 (26.71%) Service Management
3 34 (23.29%) Microsoft
4 25 (17.12%) Finance
5 24 (16.44%) Agile Software Development
6 22 (15.07%) Stakeholder Management
6 22 (15.07%) Project Management
7 20 (13.70%) Microsoft Azure
8 19 (13.01%) Active Directory
9 18 (12.33%) Windows
9 18 (12.33%) ITSM
9 18 (12.33%) Office 365
10 17 (11.64%) SLA
11 16 (10.96%) SQL
12 15 (10.27%) C#
12 15 (10.27%) SQL Server
12 15 (10.27%) Microsoft Office
12 15 (10.27%) VMware
12 15 (10.27%) Incident Management
12 15 (10.27%) Problem Management
12 15 (10.27%) Time Management
13 14 (9.59%) Change Management
13 14 (9.59%) Analytical Skills
13 14 (9.59%) Presales
14 13 (8.90%) Data Centre
14 13 (8.90%) .NET
14 13 (8.90%) JavaScript
14 13 (8.90%) PRINCE2
14 13 (8.90%) Business Intelligence
15 12 (8.22%) Cisco

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.48%) SharePoint
2 7 (4.79%) SharePoint 2013
2 7 (4.79%) SharePoint Server
3 5 (3.42%) IIS
4 4 (2.74%) Oracle SOA Suite
4 4 (2.74%) Oracle UPK
4 4 (2.74%) Skype for Business
4 4 (2.74%) WebLogic
5 2 (1.37%) Exchange Server 2013
5 2 (1.37%) iPlanet
5 2 (1.37%) JBoss
5 2 (1.37%) MS Exchange
5 2 (1.37%) WebSphere
Applications
1 15 (10.27%) Microsoft Office
2 4 (2.74%) Microsoft PowerPoint
3 3 (2.05%) Microsoft Excel
4 1 (0.68%) MS Visio
Business Applications
1 8 (5.48%) Oracle EBS
2 6 (4.11%) Oracle Applications
3 1 (0.68%) Dynamics NAV
Cloud Services
1 20 (13.70%) Microsoft Azure
2 18 (12.33%) Office 365
3 12 (8.22%) Amazon AWS
4 10 (6.85%) Azure Active Directory
4 10 (6.85%) IaaS
5 9 (6.16%) SaaS
6 7 (4.79%) OneDrive
7 4 (2.74%) PaaS
8 1 (0.68%) Cloud Computing
8 1 (0.68%) Yammer
Communications & Networking
1 9 (6.16%) Skype
2 8 (5.48%) MPLS
3 4 (2.74%) DNS
3 4 (2.74%) LAN
3 4 (2.74%) WAN
3 4 (2.74%) Wireless
4 3 (2.05%) BIG-IP
4 3 (2.05%) Broadband
4 3 (2.05%) Remote Desktop
4 3 (2.05%) SAN
5 2 (1.37%) Firewall
5 2 (1.37%) Wi-Fi
6 1 (0.68%) DHCP
6 1 (0.68%) Internet
6 1 (0.68%) Intranet
6 1 (0.68%) VPN
Database & Business Intelligence
1 15 (10.27%) SQL Server
2 6 (4.11%) Oracle Database
2 6 (4.11%) Oracle Reports
3 5 (3.42%) SQL Server Analysis Services
3 5 (3.42%) SQL Server Integration Services
4 4 (2.74%) Oracle BI EE
4 4 (2.74%) Oracle Database 11g
4 4 (2.74%) Oracle Database 12c
5 2 (1.37%) GIS
5 2 (1.37%) SQL Server 2008
5 2 (1.37%) SQLite
6 1 (0.68%) Data Warehouse
6 1 (0.68%) MongoDB
6 1 (0.68%) SQL Server 2012
6 1 (0.68%) SQL Server Reporting Services
Development Applications
1 5 (3.42%) Visual Studio
2 2 (1.37%) Team Foundation Server
3 1 (0.68%) Cucumber
3 1 (0.68%) Git (software)
3 1 (0.68%) Jenkins
3 1 (0.68%) Selenium
3 1 (0.68%) WebDriver
General
1 25 (17.12%) Finance
2 6 (4.11%) Manufacturing
3 5 (3.42%) Retail
4 4 (2.74%) Banking
5 3 (2.05%) Investment Banking
5 3 (2.05%) Law
6 1 (0.68%) Billing
6 1 (0.68%) Legal
Job Titles
1 42 (28.77%) Service Manager
2 29 (19.86%) Delivery Manager
3 28 (19.18%) Services Delivery Manager
4 18 (12.33%) IT Manager
5 15 (10.27%) Analyst
6 14 (9.59%) Developer
7 10 (6.85%) JavaScript Developer
8 9 (6.16%) .NET Developer
8 9 (6.16%) C# .NET Developer
8 9 (6.16%) C# Developer
8 9 (6.16%) Consultant
8 9 (6.16%) Service Analyst
9 8 (5.48%) IT Services Manager
10 7 (4.79%) Administrator
10 7 (4.79%) DBA
10 7 (4.79%) SharePoint Specialist
10 7 (4.79%) Technical Specialist
11 6 (4.11%) Network Manager
11 6 (4.11%) Oracle DBA
11 6 (4.11%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 13 (8.90%) .NET
2 9 (6.16%) HTML
2 9 (6.16%) jQuery
3 7 (4.79%) CSS
3 7 (4.79%) JSON
4 6 (4.11%) AngularJS
4 6 (4.11%) ASP.NET
5 5 (3.42%) Ajax
5 5 (3.42%) ASP.NET Web API
5 5 (3.42%) Visualforce
5 5 (3.42%) XML
6 4 (2.74%) DOM
6 4 (2.74%) Middleware
6 4 (2.74%) Semantic HTML
6 4 (2.74%) Web Services
7 2 (1.37%) Apache Cordova
7 2 (1.37%) Ionic Framework
7 2 (1.37%) J2EE
7 2 (1.37%) React
7 2 (1.37%) Twitter Bootstrap
Miscellaneous
1 14 (9.59%) Analytical Skills
2 13 (8.90%) Data Centre
3 8 (5.48%) User Experience
4 5 (3.42%) iPhone
5 4 (2.74%) W3C
6 3 (2.05%) Private Cloud
7 2 (1.37%) GPGPU
7 2 (1.37%) Management Information System
7 2 (1.37%) Mobile App
7 2 (1.37%) PMI
8 1 (0.68%) Clustering
8 1 (0.68%) Driving Licence
8 1 (0.68%) Enterprise Software
8 1 (0.68%) Hybrid Cloud
8 1 (0.68%) iSeries
8 1 (0.68%) Mainframe
8 1 (0.68%) Reference Data
8 1 (0.68%) Virtual Team
Operating Systems
1 18 (12.33%) Windows
2 12 (8.22%) Unix
3 8 (5.48%) Linux
3 8 (5.48%) Windows Server
4 4 (2.74%) Windows 10
4 4 (2.74%) Windows Server 2012
5 3 (2.05%) Windows Server 2008
6 2 (1.37%) AIX
6 2 (1.37%) Android
6 2 (1.37%) Apple iOS
6 2 (1.37%) Windows Mobile
7 1 (0.68%) Mac OS X
7 1 (0.68%) Windows 7
7 1 (0.68%) Windows 8
7 1 (0.68%) Windows Server 2003
Processes & Methodologies
1 75 (51.37%) ITIL
2 39 (26.71%) Service Management
3 24 (16.44%) Agile Software Development
4 22 (15.07%) Project Management
4 22 (15.07%) Stakeholder Management
5 18 (12.33%) ITSM
6 15 (10.27%) Incident Management
6 15 (10.27%) Problem Management
6 15 (10.27%) Time Management
7 14 (9.59%) Change Management
7 14 (9.59%) Presales
8 13 (8.90%) Business Intelligence
8 13 (8.90%) PRINCE2
9 12 (8.22%) Customer Requirements
10 11 (7.53%) CRM
10 11 (7.53%) Product Management
11 10 (6.85%) ITIL V3
12 9 (6.16%) Mentoring
12 9 (6.16%) MVC
13 8 (5.48%) Scrum
Programming Languages
1 16 (10.96%) SQL
2 15 (10.27%) C#
3 13 (8.90%) JavaScript
4 5 (3.42%) Apex Code
4 5 (3.42%) T-SQL
5 4 (2.74%) C
5 4 (2.74%) PowerShell
6 3 (2.05%) Java
7 2 (1.37%) GLSL
8 1 (0.68%) COBOL
8 1 (0.68%) Ruby
Qualifications
1 12 (8.22%) Microsoft Certification
2 11 (7.53%) MCSA
2 11 (7.53%) MCSE
3 10 (6.85%) ITIL Certification
4 8 (5.48%) Degree
5 6 (4.11%) ITIL Foundation Certificate
6 4 (2.74%) Cisco Certification
7 3 (2.05%) Security Cleared
8 2 (1.37%) CCNA
8 2 (1.37%) ISEB
8 2 (1.37%) ISTQB
8 2 (1.37%) PMI Certification
8 2 (1.37%) SC Cleared
9 1 (0.68%) CCDP
9 1 (0.68%) CCNP
9 1 (0.68%) CISA
9 1 (0.68%) CISM
9 1 (0.68%) CISSP
9 1 (0.68%) PhD
9 1 (0.68%) Six Sigma Black Belt
Quality Assurance & Compliance
1 17 (11.64%) SLA
2 4 (2.74%) PMO
2 4 (2.74%) TickIT
3 3 (2.05%) ISO 9001
3 3 (2.05%) ISO/IEC 27001
4 2 (1.37%) QA
5 1 (0.68%) Actionable Recommendations
5 1 (0.68%) GDPR
System Software
1 19 (13.01%) Active Directory
2 11 (7.53%) VMware Infrastructure
3 6 (4.11%) Oracle RAC
4 4 (2.74%) Hyper-V
5 3 (2.05%) Microsoft App-V
5 3 (2.05%) Virtual Desktop
5 3 (2.05%) Virtual Machines
5 3 (2.05%) XenApp
5 3 (2.05%) XenDesktop
6 2 (1.37%) Docker
6 2 (1.37%) VMware ESXi
Systems Management
1 4 (2.74%) Oracle Enterprise Manager
2 3 (2.05%) Microsoft Data Protection Manager
2 3 (2.05%) Microsoft Intune
2 3 (2.05%) SCCM
2 3 (2.05%) SCDPM
2 3 (2.05%) SCOrch
2 3 (2.05%) SCSM
2 3 (2.05%) SCVMM
3 2 (1.37%) Data Guard
3 2 (1.37%) Oracle RMAN
4 1 (0.68%) Ansible
4 1 (0.68%) Opscode Chef
4 1 (0.68%) Puppet
Vendors
1 34 (23.29%) Microsoft
2 15 (10.27%) VMware
3 12 (8.22%) Cisco
3 12 (8.22%) Oracle
4 6 (4.11%) Citrix
4 6 (4.11%) Salesforce.com
5 5 (3.42%) Capita
5 5 (3.42%) Juniper
6 4 (2.74%) SolarWinds
7 3 (2.05%) HP
8 2 (1.37%) EMC
8 2 (1.37%) Red Hat
8 2 (1.37%) Sencha
8 2 (1.37%) Xamarin
9 1 (0.68%) CheckPoint
9 1 (0.68%) F5
9 1 (0.68%) Ivanti
9 1 (0.68%) Meraki
9 1 (0.68%) RedGate
9 1 (0.68%) Reuters