Service Delivery Job Trends in the East Midlands

Service Delivery
England > East Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the East Midlands requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 21 April 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Apr 2026
Same period 2025 Same period 2024
Rank 63 56 91
Rank change year-on-year -7 +35 +11
Permanent jobs citing Service Delivery 128 51 97
As % of all permanent jobs in the East Midlands 2.99% 3.43% 2.37%
As % of the Processes & Methodologies category 4.12% 3.86% 2.95%
Number of salaries quoted 94 45 75
10th Percentile £26,250 £31,850 £24,500
25th Percentile £31,250 £40,000 £31,250
Median annual salary (50th Percentile) £42,500 £52,000 £37,500
Median % change year-on-year -18.27% +38.67% -28.57%
75th Percentile £45,000 £65,000 £51,708
90th Percentile £57,000 £68,525 £68,250
England median annual salary £50,000 £56,745 £50,000
% change year-on-year -11.89% +13.49% -3.69%

All Process & Methodology Skills
East Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 3,106 1,321 3,289
As % of all permanent jobs advertised in the East Midlands 72.47% 88.96% 80.36%
Number of salaries quoted 1,828 900 2,467
10th Percentile £27,588 £25,500 £25,750
25th Percentile £32,500 £31,250 £32,500
Median annual salary (50th Percentile) £45,000 £45,000 £45,000
Median % change year-on-year - - -10.00%
75th Percentile £63,750 £61,250 £56,200
90th Percentile £80,000 £70,000 £68,750
England median annual salary £57,500 £60,000 £55,000
% change year-on-year -4.17% +9.09% -12.00%

Service Delivery
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in the East Midlands.

Service Delivery job vacancy trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

Salary distribution trend for jobs in the East Midlands citing Service Delivery.

Salary distribution trend for jobs in the East Midlands citing Service Delivery

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 21 April 2026.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 21 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +34 60 £35,000 -48.92% 9
Lincolnshire -12 30 £45,000 +12.50% 8
Leicestershire -21 25 £42,500 -18.27% 3
Northamptonshire -26 9 £37,500 -18.92% 2
Derbyshire -28 3 £52,500 +10.53% 3
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (10.16%) SharePoint
2 10 (7.81%) Microsoft Exchange
Applications
1 11 (8.59%) Microsoft Excel
2 7 (5.47%) Microsoft PowerPoint
Business Applications
1 4 (3.13%) SAP Business One
Cloud Services
1 30 (23.44%) Microsoft 365
2 18 (14.06%) Azure
3 16 (12.50%) SaaS
4 12 (9.38%) Entra ID
5 6 (4.69%) AWS
6 4 (3.13%) Microsoft Purview
7 2 (1.56%) IaaS
7 2 (1.56%) Power Platform
8 1 (0.78%) GCP
8 1 (0.78%) OneDrive
Communications & Networking
1 16 (12.50%) VoIP
2 13 (10.16%) DHCP
2 13 (10.16%) DNS
2 13 (10.16%) TCP/IP
3 10 (7.81%) VPN
4 8 (6.25%) VLAN
5 6 (4.69%) Firewall
6 5 (3.91%) LAN
6 5 (3.91%) Wi-Fi
7 4 (3.13%) PBX
8 3 (2.34%) SD-WAN
8 3 (2.34%) WAN
9 2 (1.56%) Internet
Database & Business Intelligence
1 2 (1.56%) Data Mining
1 2 (1.56%) Data Warehouse
1 2 (1.56%) Power BI
1 2 (1.56%) Tableau
Development Applications
1 4 (3.13%) VersionOne
General
1 55 (42.97%) Social Skills
2 19 (14.84%) Analytical Skills
2 19 (14.84%) Law
2 19 (14.84%) Retail
3 15 (11.72%) Military
3 15 (11.72%) Telecoms
4 14 (10.94%) Inclusion and Diversity
5 8 (6.25%) Legal
6 7 (5.47%) Marketing
7 6 (4.69%) Public Sector
8 5 (3.91%) Advertising
8 5 (3.91%) Documentation Skills
9 4 (3.13%) Finance
9 4 (3.13%) Manufacturing
9 4 (3.13%) Organisational Skills
10 2 (1.56%) Social Housing
11 1 (0.78%) Local Government
Job Titles
1 23 (17.97%) Service Manager
2 20 (15.63%) IT Manager
2 20 (15.63%) Support Manager
3 18 (14.06%) IT Support
4 15 (11.72%) Delivery Manager
4 15 (11.72%) Service Delivery Manager
4 15 (11.72%) Service Support Manager
5 12 (9.38%) Support Technician
6 9 (7.03%) Customer Support Manager
6 9 (7.03%) ERP Manager
6 9 (7.03%) ERP Support
7 8 (6.25%) 2nd/3rd Line Support
7 8 (6.25%) 3rd Line Support
7 8 (6.25%) Support Engineer
7 8 (6.25%) Technical Engineer
8 7 (5.47%) Account Director
8 7 (5.47%) Analyst
8 7 (5.47%) Digital Account Director
8 7 (5.47%) IT Analyst
8 7 (5.47%) Vendor Manager
Miscellaneous
1 15 (11.72%) Onboarding
2 7 (5.47%) Digital Signage
3 6 (4.69%) CSOC
4 5 (3.91%) Mobile Computing
5 4 (3.13%) Security Posture
5 4 (3.13%) Self-Motivation
6 2 (1.56%) CMDB
7 1 (0.78%) Analytical Mindset
7 1 (0.78%) Driving Licence
Operating Systems
1 21 (16.41%) Windows
2 13 (10.16%) Windows 10
3 8 (6.25%) Mac OS
4 6 (4.69%) Windows Server
5 2 (1.56%) Linux
5 2 (1.56%) Windows Server 2012
Processes & Methodologies
1 32 (25.00%) Customer Service
2 31 (24.22%) ITIL
3 26 (20.31%) ITSM
4 24 (18.75%) Problem-Solving
5 23 (17.97%) CRM
6 21 (16.41%) Continuous Improvement
6 21 (16.41%) Service Management
7 20 (15.63%) Collaborative Working
8 16 (12.50%) Asset Management
9 15 (11.72%) B2B
10 13 (10.16%) ERP
11 12 (9.38%) Mentoring
12 10 (7.81%) Cybersecurity
12 10 (7.81%) People Management
12 10 (7.81%) Process Improvement
12 10 (7.81%) Project Delivery
13 9 (7.03%) Client Onboarding
13 9 (7.03%) Customer Retention
13 9 (7.03%) Data Privacy
13 9 (7.03%) Multichannel Retail
Programming Languages
1 8 (6.25%) PowerShell
2 4 (3.13%) Kusto Query Language
3 3 (2.34%) Python
4 2 (1.56%) R
4 2 (1.56%) SQL
5 1 (0.78%) JavaScript
5 1 (0.78%) TypeScript
Qualifications
1 11 (8.59%) Degree
2 10 (7.81%) Microsoft Certification
3 7 (5.47%) SC Cleared
3 7 (5.47%) Security Cleared
4 6 (4.69%) SANS
5 3 (2.34%) Azure Certification
6 2 (1.56%) DBS Check
7 1 (0.78%) ITIL Certification
Quality Assurance & Compliance
1 12 (9.38%) SLA
2 10 (7.81%) GDPR
3 8 (6.25%) Cyber Essentials
4 4 (3.13%) Data Quality
4 4 (3.13%) ISO/IEC 27001
5 1 (0.78%) ISO 14001
System Software
1 19 (14.84%) Active Directory
2 4 (3.13%) Terminal Services
3 2 (1.56%) Virtual Desktop
3 2 (1.56%) VMware ESXi
3 2 (1.56%) VMware Infrastructure
3 2 (1.56%) vSphere
Systems Management
1 9 (7.03%) Microsoft Intune
2 8 (6.25%) Jamf Pro
3 3 (2.34%) Autotask
Vendors
1 34 (26.56%) Microsoft
2 8 (6.25%) Apple
2 8 (6.25%) Logitech
2 8 (6.25%) Yealink
3 5 (3.91%) ServiceNow
4 4 (3.13%) ESET
4 4 (3.13%) SAP
5 2 (1.56%) Civica
5 2 (1.56%) Google
5 2 (1.56%) Northgate
5 2 (1.56%) Orchard
5 2 (1.56%) VMware