Service Delivery Jobs in the East Midlands

Service Delivery
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 109 102 109
Rank change year-on-year -7 +7 -21
Permanent jobs citing Service Delivery 49 105 67
As % of all permanent jobs advertised in the East Midlands 1.81% 2.16% 2.42%
As % of the Processes & Methodologies category 1.96% 2.76% 2.52%
Number of salaries quoted 41 72 38
10th Percentile £36,250 £24,500 £31,175
25th Percentile £40,000 £29,625 £35,000
Median annual salary (50th Percentile) £42,500 £36,250 £52,500
Median % change year-on-year +17.24% -30.95% +16.67%
75th Percentile £62,500 £43,750 £62,188
90th Percentile £65,000 £68,625 £67,500
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +4.38%

All Process and Methodology Skills
East Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 2,495 3,806 2,657
As % of all permanent jobs advertised in the East Midlands 92.27% 78.34% 96.02%
Number of salaries quoted 940 2,632 1,220
10th Percentile £25,625 £25,750 £26,750
25th Percentile £31,250 £32,000 £36,250
Median annual salary (50th Percentile) £43,750 £44,941 £52,500
Median % change year-on-year -2.65% -14.40% +10.53%
75th Percentile £57,500 £56,200 £66,063
90th Percentile £68,750 £68,750 £76,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 31 May 2025.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lincolnshire +29 18 £42,500 -19.81% 6
Northamptonshire -13 14 £65,000 +85.71% 3
Nottinghamshire -2 7 £55,500 +38.75% 10
Leicestershire +10 5 £31,210 +17.77% 8
Derbyshire +3 4 £50,750 +30.13% 14
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.12%) SharePoint
Applications
1 6 (12.24%) Chatbot
2 4 (8.16%) Microsoft Office
3 2 (4.08%) Microsoft Excel
Cloud Services
1 15 (30.61%) Microsoft 365
2 14 (28.57%) Azure
3 4 (8.16%) Entra ID
4 3 (6.12%) AWS
5 2 (4.08%) Cloud Computing
5 2 (4.08%) Power Platform
6 1 (2.04%) IaaS
Communications & Networking
1 5 (10.20%) Firewall
2 4 (8.16%) DNS
3 3 (6.12%) iSCSI
3 3 (6.12%) SAN
3 3 (6.12%) VLAN
4 2 (4.08%) Internet
4 2 (4.08%) LAN
4 2 (4.08%) WAN
4 2 (4.08%) Wireless
5 1 (2.04%) Broadband
5 1 (2.04%) DHCP
5 1 (2.04%) VPN
General
1 15 (30.61%) Social Skills
2 9 (18.37%) Law
3 8 (16.33%) Military
3 8 (16.33%) Telecoms
4 7 (14.29%) Finance
5 6 (12.24%) Retail
6 4 (8.16%) Analytical Skills
6 4 (8.16%) Organisational Skills
7 3 (6.12%) Billing
7 3 (6.12%) Public Sector
8 2 (4.08%) Banking
8 2 (4.08%) Influencing Skills
8 2 (4.08%) Investment Banking
8 2 (4.08%) Pharmaceutical
9 1 (2.04%) Games
9 1 (2.04%) Social Housing
Job Titles
1 8 (16.33%) IT Manager
1 8 (16.33%) Service Manager
2 7 (14.29%) Digital Transformation
3 6 (12.24%) Architect
3 6 (12.24%) Automation Architect
3 6 (12.24%) Digital Architect
3 6 (12.24%) Digital Solutions Architect
3 6 (12.24%) Digital Transformation Architect
3 6 (12.24%) IT Support
3 6 (12.24%) Microsoft 365 Architect
3 6 (12.24%) Solutions Architect
4 5 (10.20%) IT Services Manager
4 5 (10.20%) Support Engineer
5 4 (8.16%) Linux Engineer
5 4 (8.16%) Senior
6 3 (6.12%) 3rd Line Engineer
6 3 (6.12%) 3rd Line Support Engineer
6 3 (6.12%) IT Engineer
6 3 (6.12%) Lead
6 3 (6.12%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 1 (2.04%) Middleware
Miscellaneous
1 3 (6.12%) Driving Licence
1 3 (6.12%) Product Ownership
2 2 (4.08%) Management Information System
2 2 (4.08%) NHS
2 2 (4.08%) Onboarding
2 2 (4.08%) Public Cloud
3 1 (2.04%) Housing Association
3 1 (2.04%) Private Cloud
3 1 (2.04%) Video\Live Streaming
Operating Systems
1 10 (20.41%) Windows
2 8 (16.33%) Windows Server
3 5 (10.20%) CentOS
3 5 (10.20%) Linux
3 5 (10.20%) Rocky
3 5 (10.20%) Ubuntu
4 2 (4.08%) Windows 10
Processes & Methodologies
1 14 (28.57%) ITIL
2 13 (26.53%) Roadmaps
3 12 (24.49%) Collaborative Working
4 11 (22.45%) Continuous Improvement
5 10 (20.41%) Problem-Solving
6 9 (18.37%) Project Management
7 8 (16.33%) Customer Service
8 7 (14.29%) Disaster Recovery
8 7 (14.29%) Incident Management
8 7 (14.29%) ITSM
8 7 (14.29%) Process Improvement
9 6 (12.24%) Artificial Intelligence
9 6 (12.24%) Conversational UI
9 6 (12.24%) Machine Learning
9 6 (12.24%) Strategic Thinking
9 6 (12.24%) Technology Roadmap
10 5 (10.20%) Customer-Centricity
10 5 (10.20%) Data Protection
10 5 (10.20%) Migration
10 5 (10.20%) People Management
Programming Languages
1 3 (6.12%) PowerShell
Qualifications
1 7 (14.29%) Degree
2 4 (8.16%) CCNA
2 4 (8.16%) Cisco Certification
3 3 (6.12%) ITIL Certification
4 2 (4.08%) DBS Check
5 1 (2.04%) Azure Certification
5 1 (2.04%) Computer Science Degree
Quality Assurance & Compliance
1 7 (14.29%) SLA
System Software
1 5 (10.20%) Active Directory
2 3 (6.12%) Hyper-V
3 1 (2.04%) Firmware
3 1 (2.04%) VMware Infrastructure
Systems Management
1 5 (10.20%) Ansible
1 5 (10.20%) Microsoft Intune
2 3 (6.12%) Autotask
2 3 (6.12%) SCCM
3 1 (2.04%) FortiGate
Vendors
1 26 (53.06%) Microsoft
2 4 (8.16%) Cisco
2 4 (8.16%) Datto
3 3 (6.12%) Aruba
3 3 (6.12%) HP
3 3 (6.12%) ServiceNow
4 1 (2.04%) Barracuda Networks
4 1 (2.04%) Veeam
4 1 (2.04%) VMware