Service Delivery Jobs in the East Midlands

Service Delivery
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 107 96 107
Rank change year-on-year -11 +11 -17
Permanent jobs citing Service Delivery 49 102 69
As % of all permanent jobs advertised in the East Midlands 1.84% 2.32% 2.44%
As % of the Processes & Methodologies category 1.98% 2.90% 2.54%
Number of salaries quoted 42 70 42
10th Percentile £33,750 £24,500 £31,025
25th Percentile £40,000 £31,250 £35,000
Median annual salary (50th Percentile) £52,500 £37,500 £52,500
Median % change year-on-year +40.00% -28.57% +16.67%
75th Percentile £64,375 £51,712 £60,625
90th Percentile £68,173 £68,750 £67,500
England median annual salary £56,500 £50,000 £52,500
% change year-on-year +13.00% -4.76% +1.94%

All Process and Methodology Skills
East Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 2,469 3,518 2,715
As % of all permanent jobs advertised in the East Midlands 92.47% 79.95% 95.90%
Number of salaries quoted 975 2,487 1,283
10th Percentile £25,625 £25,750 £26,750
25th Percentile £31,250 £32,000 £36,250
Median annual salary (50th Percentile) £45,000 £44,100 £50,000
Median % change year-on-year +2.04% -11.80% +5.26%
75th Percentile £58,750 £56,200 £65,000
90th Percentile £68,750 £68,750 £76,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 15 May 2025.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lincolnshire +26 17 £42,500 -19.81% 9
Northamptonshire -23 15 £58,750 +67.86% 11
Leicestershire +10 6 £57,500 +116.98% 5
Nottinghamshire -4 6 £62,013 +55.03% 20
Derbyshire +5 4 £50,750 +30.13% 15
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.04%) SharePoint
Applications
1 6 (12.24%) Chatbot
2 2 (4.08%) Microsoft Office
Cloud Services
1 13 (26.53%) Microsoft 365
2 12 (24.49%) Azure
3 4 (8.16%) Entra ID
4 3 (6.12%) AWS
5 2 (4.08%) Cloud Computing
5 2 (4.08%) Power Platform
6 1 (2.04%) IaaS
Communications & Networking
1 3 (6.12%) Firewall
2 2 (4.08%) DNS
2 2 (4.08%) Internet
2 2 (4.08%) LAN
2 2 (4.08%) WAN
2 2 (4.08%) Wireless
3 1 (2.04%) DHCP
3 1 (2.04%) iSCSI
3 1 (2.04%) SAN
3 1 (2.04%) VLAN
3 1 (2.04%) VPN
Database & Business Intelligence
1 2 (4.08%) SQL Server
General
1 16 (32.65%) Social Skills
2 10 (20.41%) Finance
3 7 (14.29%) Law
4 6 (12.24%) Military
4 6 (12.24%) Retail
4 6 (12.24%) Telecoms
5 5 (10.20%) Public Sector
6 4 (8.16%) Analytical Skills
6 4 (8.16%) Organisational Skills
7 2 (4.08%) Banking
7 2 (4.08%) Influencing Skills
7 2 (4.08%) Investment Banking
7 2 (4.08%) Local Government
7 2 (4.08%) Manufacturing
7 2 (4.08%) Pharmaceutical
8 1 (2.04%) Billing
Job Titles
1 8 (16.33%) IT Manager
1 8 (16.33%) Service Manager
2 7 (14.29%) Digital Transformation
3 6 (12.24%) Architect
3 6 (12.24%) Automation Architect
3 6 (12.24%) Digital Architect
3 6 (12.24%) Digital Solutions Architect
3 6 (12.24%) Digital Transformation Architect
3 6 (12.24%) Microsoft 365 Architect
3 6 (12.24%) Solutions Architect
4 5 (10.20%) IT Services Manager
5 4 (8.16%) Head of IT
5 4 (8.16%) IT Support
5 4 (8.16%) Lead
5 4 (8.16%) Linux Engineer
6 3 (6.12%) Delivery Manager
6 3 (6.12%) Senior
6 3 (6.12%) Service Delivery Manager
6 3 (6.12%) Support Engineer
7 2 (4.08%) 1st Line Support
Libraries, Frameworks & Software Standards
1 2 (4.08%) Ajax
1 2 (4.08%) Bootstrap
1 2 (4.08%) CSS
1 2 (4.08%) HTML
1 2 (4.08%) jQuery
1 2 (4.08%) JSON
1 2 (4.08%) REST
1 2 (4.08%) SOAP
1 2 (4.08%) Web Services
1 2 (4.08%) XML
2 1 (2.04%) Middleware
Miscellaneous
1 2 (4.08%) CMDB
1 2 (4.08%) Onboarding
1 2 (4.08%) Product Ownership
1 2 (4.08%) Public Cloud
2 1 (2.04%) Driving Licence
2 1 (2.04%) Housing Association
2 1 (2.04%) Management Information System
2 1 (2.04%) Private Cloud
Operating Systems
1 8 (16.33%) Windows
2 6 (12.24%) Windows Server
3 5 (10.20%) CentOS
3 5 (10.20%) Linux
3 5 (10.20%) Rocky
3 5 (10.20%) Ubuntu
4 2 (4.08%) Windows 10
Processes & Methodologies
1 19 (38.78%) ITIL
2 13 (26.53%) Roadmaps
3 12 (24.49%) Continuous Improvement
4 11 (22.45%) Problem-Solving
5 10 (20.41%) ITSM
6 9 (18.37%) Project Management
6 9 (18.37%) Service Management
7 8 (16.33%) Collaborative Working
7 8 (16.33%) Customer Service
7 8 (16.33%) Process Improvement
8 7 (14.29%) Disaster Recovery
8 7 (14.29%) Incident Management
8 7 (14.29%) Technology Roadmap
9 6 (12.24%) Artificial Intelligence
9 6 (12.24%) Conversational UI
9 6 (12.24%) Machine Learning
9 6 (12.24%) Strategic Thinking
10 5 (10.20%) Customer-Centricity
10 5 (10.20%) Cybersecurity
11 4 (8.16%) Mentoring
Programming Languages
1 3 (6.12%) PowerShell
2 2 (4.08%) JavaScript
2 2 (4.08%) SQL
Qualifications
1 9 (18.37%) Degree
2 3 (6.12%) ITIL Certification
3 2 (4.08%) CCNA
3 2 (4.08%) Cisco Certification
4 1 (2.04%) Azure Certification
Quality Assurance & Compliance
1 8 (16.33%) SLA
System Software
1 3 (6.12%) Active Directory
2 1 (2.04%) Firmware
2 1 (2.04%) Hyper-V
2 1 (2.04%) VMware Infrastructure
Systems Management
1 5 (10.20%) Ansible
2 3 (6.12%) Microsoft Intune
3 1 (2.04%) Autotask
3 1 (2.04%) FortiGate
3 1 (2.04%) SCCM
Vendors
1 22 (44.90%) Microsoft
2 4 (8.16%) ServiceNow
3 2 (4.08%) Cisco
3 2 (4.08%) Datto
4 1 (2.04%) Aruba
4 1 (2.04%) Barracuda Networks
4 1 (2.04%) HP
4 1 (2.04%) Veeam
4 1 (2.04%) VMware