The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / East Midlands
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 79 51 78
Rank change year-on-year -28 +27  
Permanent jobs citing Service Delivery 83 156 123
As % of all permanent IT jobs advertised in the East Midlands 3.09% 4.78% 3.27%
As % of the Processes & Methodologies category 3.51% 5.41% 3.76%
Number of salaries quoted 68 117 94
Median salary £40,000 £41,046 £45,000
Median salary % change year-on-year -2.54% -8.78%  
90% offered a salary of more than £24,000 £22,200 £21,500
10% offered a salary of more than £55,000 £62,500 £62,500
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
East Midlands
Permanent job vacancies with a requirement for process and methodology skills 2363 2885 3272
As % of all permanent IT job vacancies advertised in the East Midlands 88.04% 88.42% 86.88%
Number of salaries quoted 1983 2310 2725
Median salary £44,317 £42,500 £42,500
Median salary % change year-on-year +4.27% -  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Service Delivery in the East Midlands over the 3 months to 23 June 2017.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -13 27 £41,250 -8.33%
Nottinghamshire -3 23 £45,000 +36.36% 2
Derbyshire +2 18 £37,500 +59.57% 1
Leicestershire -3 18 £44,000 -29.60% 3
Service Delivery
England

For the 6 months to 23 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Service Delivery.

1 73 (44.79%) ITIL
2 36 (22.09%) SQL
2 36 (22.09%) Continuous Improvement
3 32 (19.63%) Finance
4 30 (18.40%) Retail
5 28 (17.18%) Microsoft
6 26 (15.95%) Windows
7 23 (14.11%) Service Management
7 23 (14.11%) ITIL Certification
8 22 (13.50%) SQL Server
8 22 (13.50%) SLA
9 21 (12.88%) CRM
9 21 (12.88%) Analytical Skills
10 19 (11.66%) PRINCE2
10 19 (11.66%) Project Management
10 19 (11.66%) Agile Software Development
11 17 (10.43%) Degree
12 16 (9.82%) Line Management
12 16 (9.82%) Data Centre
13 15 (9.20%) ITIL V3
14 14 (8.59%) Change Management
14 14 (8.59%) LAN
14 14 (8.59%) SQL Server Reporting Services
15 13 (7.98%) WAN
16 12 (7.36%) Cisco
16 12 (7.36%) Crystal Reports
16 12 (7.36%) Stakeholder Management
16 12 (7.36%) Programme Management
16 12 (7.36%) Customer Requirements
17 11 (6.75%) IT Strategy

Service Delivery
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.07%) Exchange Server 2010
1 5 (3.07%) MS Exchange
2 4 (2.45%) Exchange Server 2013
3 2 (1.23%) Confluence
4 1 (0.61%) IIS
4 1 (0.61%) SharePoint
4 1 (0.61%) Skype for Business
Applications
1 4 (2.45%) Microsoft Excel
1 4 (2.45%) Microsoft Office
2 3 (1.84%) Microsoft Project
3 1 (0.61%) Microsoft PowerPoint
Business Applications
1 6 (3.68%) Dynamics AX
2 4 (2.45%) Dynamics CRM
3 3 (1.84%) Dynamics NAV
3 3 (1.84%) Retail-J
4 1 (0.61%) Northgate Housing
Cloud Services
1 8 (4.91%) Office 365
2 6 (3.68%) Amazon AWS
2 6 (3.68%) Microsoft Azure
3 2 (1.23%) Dynamics 365
4 1 (0.61%) SaaS
Communications & Networking
1 14 (8.59%) LAN
2 13 (7.98%) WAN
3 8 (4.91%) Firewall
4 7 (4.29%) Structured Cabling
5 6 (3.68%) TCP/IP
6 4 (2.45%) VoIP
7 3 (1.84%) Asterisk PBX
7 3 (1.84%) DNS
7 3 (1.84%) OSPF
7 3 (1.84%) Skype
8 2 (1.23%) DHCP
8 2 (1.23%) Internet
8 2 (1.23%) SAN
9 1 (0.61%) Network Security
9 1 (0.61%) Remote Desktop
9 1 (0.61%) SSL
9 1 (0.61%) Wi-Fi
Database & Business Intelligence
1 22 (13.50%) SQL Server
2 14 (8.59%) SQL Server Reporting Services
3 12 (7.36%) Crystal Reports
4 4 (2.45%) Data Mining
5 1 (0.61%) BusinessObjects
5 1 (0.61%) QlikView
5 1 (0.61%) Snowflake Schema
5 1 (0.61%) SQL Server 2012
Development Applications
1 6 (3.68%) JIRA
2 3 (1.84%) Jenkins
2 3 (1.84%) MSTest
2 3 (1.84%) NUnit
3 2 (1.23%) Appium
3 2 (1.23%) Calabash
3 2 (1.23%) Cucumber
3 2 (1.23%) Gatling
3 2 (1.23%) JBehave
3 2 (1.23%) JMeter
3 2 (1.23%) JUnit
3 2 (1.23%) SpecFlow
3 2 (1.23%) TeamCity
4 1 (0.61%) CruiseControl
4 1 (0.61%) Team Foundation Server
General
1 32 (19.63%) Finance
2 30 (18.40%) Retail
3 4 (2.45%) Manufacturing
4 3 (1.84%) Back Office
4 3 (1.84%) Law
4 3 (1.84%) Legal
4 3 (1.84%) Telecoms
5 2 (1.23%) Banking
5 2 (1.23%) Welsh Language
6 1 (0.61%) Aerospace
6 1 (0.61%) Publishing
Job Titles
1 40 (24.54%) Service Manager
2 33 (20.25%) Delivery Manager
3 32 (19.63%) Services Delivery Manager
4 31 (19.02%) Analyst
5 15 (9.20%) Senior Manager
6 12 (7.36%) Business Analyst
6 12 (7.36%) IT Manager
7 10 (6.13%) Project Manager
8 8 (4.91%) Technical Leader
9 7 (4.29%) Infrastructure Manager
9 7 (4.29%) IT Services Manager
9 7 (4.29%) Programme Manager
9 7 (4.29%) Senior Programme Manager
9 7 (4.29%) Senior Project Manager
10 6 (3.68%) Business Manager
10 6 (3.68%) Infrastructure Engineer
10 6 (3.68%) Senior Infrastructure Engineer
10 6 (3.68%) Support Analyst
11 5 (3.07%) 2nd Line Support
11 5 (3.07%) Desktop Support
Libraries, Frameworks & Software Standards
1 5 (3.07%) .NET
1 5 (3.07%) Web Services
2 4 (2.45%) CSS
2 4 (2.45%) HTML
2 4 (2.45%) jQuery
3 3 (1.84%) ASP.NET
3 3 (1.84%) LINQ
3 3 (1.84%) RESTful
3 3 (1.84%) Silverlight
3 3 (1.84%) SOAP
3 3 (1.84%) Velocity
3 3 (1.84%) WCF
3 3 (1.84%) WF
3 3 (1.84%) WPF
3 3 (1.84%) XML
3 3 (1.84%) XSLT
4 1 (0.61%) AngularJS
4 1 (0.61%) EDI
4 1 (0.61%) RabbitMQ
4 1 (0.61%) Twitter Bootstrap
Miscellaneous
1 21 (12.88%) Analytical Skills
2 16 (9.82%) Data Centre
3 10 (6.13%) EPoS
3 10 (6.13%) Virtual Team
4 8 (4.91%) Management Information System
5 5 (3.07%) Computer Science
6 4 (2.45%) Wiki
7 2 (1.23%) Driving Licence
7 2 (1.23%) Hybrid Cloud
7 2 (1.23%) iPad
8 1 (0.61%) Clustering
8 1 (0.61%) CMDB
8 1 (0.61%) Enterprise Storage
8 1 (0.61%) Fintech
8 1 (0.61%) iPhone
8 1 (0.61%) Mobile Payment
8 1 (0.61%) Pocket PC
8 1 (0.61%) User Experience
Operating Systems
1 26 (15.95%) Windows
2 10 (6.13%) Windows Server
3 6 (3.68%) Linux
4 5 (3.07%) Windows Server 2008
4 5 (3.07%) Windows Server 2012
5 2 (1.23%) Android
5 2 (1.23%) Apple iOS
5 2 (1.23%) Windows 10
5 2 (1.23%) Windows 7
6 1 (0.61%) AIX
Processes & Methodologies
1 73 (44.79%) ITIL
2 36 (22.09%) Continuous Improvement
3 23 (14.11%) Service Management
4 21 (12.88%) CRM
5 19 (11.66%) Agile Software Development
5 19 (11.66%) PRINCE2
5 19 (11.66%) Project Management
6 16 (9.82%) Line Management
7 15 (9.20%) ITIL V3
8 14 (8.59%) Change Management
9 12 (7.36%) Customer Requirements
9 12 (7.36%) Programme Management
9 12 (7.36%) Stakeholder Management
10 11 (6.75%) IT Strategy
10 11 (6.75%) Service Delivery Management
10 11 (6.75%) Supplier Management
11 10 (6.13%) ITSM
12 9 (5.52%) PRINCE
12 9 (5.52%) Problem Management
13 8 (4.91%) Scrum
Programming Languages
1 36 (22.09%) SQL
2 7 (4.29%) C#
3 6 (3.68%) Java
4 4 (2.45%) C++
4 4 (2.45%) JavaScript
4 4 (2.45%) PL/SQL
4 4 (2.45%) PowerShell
4 4 (2.45%) R
4 4 (2.45%) T-SQL
4 4 (2.45%) VBA
5 3 (1.84%) C
5 3 (1.84%) Python
6 2 (1.23%) Ruby
7 1 (0.61%) Perl
Qualifications
1 23 (14.11%) ITIL Certification
2 17 (10.43%) Degree
3 9 (5.52%) CCNA
3 9 (5.52%) Cisco Certification
4 7 (4.29%) Microsoft Certification
5 4 (2.45%) Computer Science Degree
5 4 (2.45%) ITIL Foundation Certificate
5 4 (2.45%) VCP5
5 4 (2.45%) VMware Certified Professional (VCP)
6 3 (1.84%) ISEB
6 3 (1.84%) ISTQB Foundation Certification
6 3 (1.84%) MCSE
6 3 (1.84%) PRINCE2 Certification
6 3 (1.84%) Security Cleared
7 2 (1.23%) CCDP
7 2 (1.23%) CISSP
7 2 (1.23%) SC Cleared
8 1 (0.61%) BPSS Clearance
8 1 (0.61%) CCNP
8 1 (0.61%) DBS Check
Quality Assurance & Compliance
1 22 (13.50%) SLA
2 1 (0.61%) Actionable Recommendations
2 1 (0.61%) Data Quality
2 1 (0.61%) Disclosure Scotland
2 1 (0.61%) GDPR
2 1 (0.61%) PCI DSS
System Software
1 5 (3.07%) Active Directory
2 2 (1.23%) Virtual Servers
2 2 (1.23%) VMware Infrastructure
3 1 (0.61%) Docker
3 1 (0.61%) Firmware
3 1 (0.61%) Hyper-V
3 1 (0.61%) Microsoft Virtual Server
3 1 (0.61%) NDS
3 1 (0.61%) NetIQ eDirectory
3 1 (0.61%) vSphere
3 1 (0.61%) XenApp
Systems Management
1 5 (3.07%) SCCM
2 2 (1.23%) NetBackup
3 1 (0.61%) Backup Exec
3 1 (0.61%) SCOM
3 1 (0.61%) Tivoli
3 1 (0.61%) Tivoli Storage Manager
Vendors
1 28 (17.18%) Microsoft
2 12 (7.36%) Cisco
3 10 (6.13%) Salesforce.com
4 8 (4.91%) VMware
5 6 (3.68%) Dell
6 5 (3.07%) Computacenter
6 5 (3.07%) Fortinet
7 4 (2.45%) HP
8 3 (1.84%) CheckPoint
8 3 (1.84%) IBM
8 3 (1.84%) JD Edwards
8 3 (1.84%) Planview
9 2 (1.23%) Citrix
9 2 (1.23%) Lumension
9 2 (1.23%) Oracle
9 2 (1.23%) SAP
10 1 (0.61%) CommVault
10 1 (0.61%) Infor
10 1 (0.61%) Meraki
10 1 (0.61%) MobileIron
Leicester, Leicestershire
Crimson Ltd
Salary: £28000 - £30000 per annum
Posted: 4 days ago
Leicester
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £45000.00 per annum
Posted: 11 days ago
Derby
Node4 Limited
Salary: £20,000 per year
Posted: 4 days ago
Nottingham, Nottinghamshire
Evolution Recruitment Solutions
Salary: Excellent Salary + Benefits
Posted: 2 days ago
Leicester, Leicestershire
Applause IT Innovation
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
Mansfield
Transition Partners
Salary: £35,000 - £50,000 per year
Posted: 9 days ago