Customer-Centric Approach Job Trends in the East of England

Customer-Centric Approach
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring Customer-Centric Approach skills. It covers permanent job vacancies from the 6 months leading up to 27 December 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Dec 2025
Same period 2024 Same period 2023
Rank 149 175 131
Rank change year-on-year +26 -44 +105
Permanent jobs citing Customer-Centric Approach 8 10 5
As % of all permanent jobs in the East of England 0.19% 0.28% 0.23%
As % of the Processes & Methodologies category 0.25% 0.32% 0.26%
Number of salaries quoted 8 1 4
10th Percentile - - -
25th Percentile £25,500 £35,000 £26,250
Median annual salary (50th Percentile) £26,000 £36,000 £27,500
Median % change year-on-year -27.78% +30.91% -60.00%
75th Percentile £26,500 £37,000 £28,750
90th Percentile - - -
England median annual salary £32,750 £62,500 £45,000
% change year-on-year -47.60% +38.89% -10.00%

All Process and Methodology Skills
East of England

Customer-Centric Approach falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,189 3,122 1,914
As % of all permanent jobs advertised in the East of England 75.57% 86.55% 88.94%
Number of salaries quoted 1,866 1,246 1,375
10th Percentile £27,500 £30,750 £27,000
25th Percentile £33,500 £43,250 £39,085
Median annual salary (50th Percentile) £47,500 £55,000 £55,000
Median % change year-on-year -13.64% - -
75th Percentile £65,000 £73,750 £69,250
90th Percentile £80,000 £83,750 £85,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Customer-Centric Approach
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing Customer-Centric Approach relative to all permanent IT jobs advertised in the East of England.

Customer-Centric Approach job vacancy trend in the East of England

Customer-Centric Approach
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing Customer-Centric Approach.

Salary distribution trend for jobs in the East of England citing Customer-Centric Approach

Customer-Centric Approach
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the East of England region over the 6 months to 27 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire - 8 £26,000 - 3
Customer-Centric Approach
England

Customer-Centric Approach
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 8 (100.00%) Microsoft Office
General
1 8 (100.00%) Social Skills
Job Titles
1 8 (100.00%) 1st Line Support
1 8 (100.00%) IT Support
Operating Systems
1 8 (100.00%) Windows
Processes & Methodologies
1 8 (100.00%) Customer Service
1 8 (100.00%) Customer-Centricity
1 8 (100.00%) Problem-Solving
1 8 (100.00%) Process Improvement
Vendors
1 8 (100.00%) Microsoft