The median annual salary for a IT Support was £26,250 in advertised job vacancies in the East of England during the 3 months to 29 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England / East of England
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 144 172 179
Rank change year-on-year +28 +7  
Permanent jobs requiring an IT Support 116 98 106
As % of all permanent IT jobs advertised in the East of England 1.85% 1.34% 1.32%
As % of the Job Titles category 1.92% 1.40% 1.36%
Number of salaries quoted 102 83 97
Median salary £26,250 £25,500 £25,000
Median salary % change year-on-year +2.94% +2.00%  
90% offered a salary of more than £19,100 £20,500 £18,550
10% offered a salary of more than £39,750 £32,500 £35,650
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year -1.96% +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6054 7001 7818
As % of all permanent IT job vacancies advertised in the East of England 96.56% 95.83% 97.58%
Number of salaries quoted 4854 5758 6352
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £26,500 £26,500 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured IT Support in the job title.

Job vacancy trend for IT Support in the East of England

IT Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the East of England.

Salary trend for IT Support in the East of England

IT Support
Salary Histogram in the East of England

The salary distribution of IT jobs citing IT Support in the East of England over the 3 months to 29 April 2017.

Salary histogram for IT Support in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +31 51 £26,000 -1.88% 4
Cambridgeshire +25 33 £32,500 +58.53% 3
Essex -16 11 £25,750 -2.83% 2
Suffolk +12 9 £17,500 -23.91%
Bedfordshire +21 8 £27,500 +3.77% 1
Norfolk -14 4 £23,231 +8.05% 1
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 29 April 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support in the job title.

1 151 (65.94%) Windows
2 105 (45.85%) Microsoft
3 102 (44.54%) Active Directory
4 87 (37.99%) Windows Server
5 77 (33.62%) Windows 7
6 62 (27.07%) Office 365
6 62 (27.07%) MS Exchange
7 58 (25.33%) Microsoft Office
8 53 (23.14%) Windows Server 2008
9 42 (18.34%) Microsoft Certification
10 41 (17.90%) Firewall
11 40 (17.47%) Windows 10
12 38 (16.59%) ITIL
13 37 (16.16%) Windows Server 2012
14 33 (14.41%) TCP/IP
15 32 (13.97%) VMware
15 32 (13.97%) Driving Licence
16 29 (12.66%) Citrix
16 29 (12.66%) Cisco
17 28 (12.23%) DNS
18 27 (11.79%) MCP
19 24 (10.48%) Linux
20 23 (10.04%) MCSA
20 23 (10.04%) Degree
21 22 (9.61%) SharePoint
21 22 (9.61%) MCSE
21 22 (9.61%) SQL
21 22 (9.61%) Windows 8
22 20 (8.73%) Hyper-V
23 18 (7.86%) DHCP

IT Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (27.07%) MS Exchange
2 22 (9.61%) SharePoint
3 11 (4.80%) Exchange Server 2010
3 11 (4.80%) Skype for Business
4 4 (1.75%) Exchange Server 2007
5 3 (1.31%) Blackberry Enterprise Server
6 2 (0.87%) IIS
Applications
1 58 (25.33%) Microsoft Office
2 5 (2.18%) Microsoft Excel
3 2 (0.87%) Microsoft PowerPoint
4 1 (0.44%) Adobe Premiere
4 1 (0.44%) Inkscape
4 1 (0.44%) MS Visio
4 1 (0.44%) Photoshop
Business Applications
1 3 (1.31%) Dynamics AX
1 3 (1.31%) Dynamics CRM
2 2 (0.87%) Dynamics NAV
2 2 (0.87%) SAP CRM
3 1 (0.44%) Remedy ITSM
3 1 (0.44%) SystmOne
Cloud Services
1 62 (27.07%) Office 365
2 16 (6.99%) Microsoft Azure
3 13 (5.68%) Amazon AWS
4 7 (3.06%) Cloud Computing
5 5 (2.18%) Google Cloud Platform
6 3 (1.31%) SaaS
7 2 (0.87%) OneDrive
8 1 (0.44%) G Suite
Communications & Networking
1 41 (17.90%) Firewall
2 33 (14.41%) TCP/IP
3 28 (12.23%) DNS
4 18 (7.86%) DHCP
5 16 (6.99%) VoIP
6 15 (6.55%) LAN
6 15 (6.55%) Remote Desktop
7 14 (6.11%) SAN
8 12 (5.24%) Internet
9 11 (4.80%) Wireless
10 10 (4.37%) Wi-Fi
11 9 (3.93%) Skype
11 9 (3.93%) VPN
11 9 (3.93%) WAN
12 7 (3.06%) Unified Communications
13 6 (2.62%) HTTP
13 6 (2.62%) HTTPS
13 6 (2.62%) SMTP
14 5 (2.18%) IMAP
14 5 (2.18%) SNMP
Database & Business Intelligence
1 17 (7.42%) SQL Server
2 5 (2.18%) MySQL
3 1 (0.44%) Crystal Reports
3 1 (0.44%) Relational Database
3 1 (0.44%) SQL Server Reporting Services
Development Applications
1 3 (1.31%) JIRA
2 1 (0.44%) Ant
General
1 16 (6.99%) Finance
2 15 (6.55%) Telecoms
3 9 (3.93%) Retail
4 8 (3.49%) Manufacturing
5 4 (1.75%) Legal
5 4 (1.75%) Pharmaceutical
6 2 (0.87%) Banking
7 1 (0.44%) Advertising
Libraries, Frameworks & Software Standards
1 8 (3.49%) Web Services
2 6 (2.62%) .NET
3 5 (2.18%) ASP.NET
3 5 (2.18%) EDI
4 2 (0.87%) HTML
5 1 (0.44%) CSS
5 1 (0.44%) Middleware
Miscellaneous
1 32 (13.97%) Driving Licence
2 7 (3.06%) Analytical Skills
3 5 (2.18%) Clustering
4 4 (1.75%) Data Centre
4 4 (1.75%) iPad
4 4 (1.75%) Video Conferencing
5 3 (1.31%) Blackberry
5 3 (1.31%) Client/Server
6 2 (0.87%) CCTV
6 2 (0.87%) Computer Science
6 2 (0.87%) HP Storage
6 2 (0.87%) Management Information System
6 2 (0.87%) NHS
6 2 (0.87%) PDA
7 1 (0.44%) 3D Printing
7 1 (0.44%) Digital Media
7 1 (0.44%) Fat Client
7 1 (0.44%) Linux Command Line
7 1 (0.44%) Thin Client
7 1 (0.44%) Wiki
Operating Systems
1 151 (65.94%) Windows
2 87 (37.99%) Windows Server
3 77 (33.62%) Windows 7
4 53 (23.14%) Windows Server 2008
5 40 (17.47%) Windows 10
6 37 (16.16%) Windows Server 2012
7 24 (10.48%) Linux
8 22 (9.61%) Windows 8
9 12 (5.24%) Windows XP
10 9 (3.93%) Windows Server 2003
11 8 (3.49%) Unix
12 7 (3.06%) Mac OS X
12 7 (3.06%) Ubuntu
13 5 (2.18%) Mac OS
14 4 (1.75%) Windows Vista
15 2 (0.87%) Apple iOS
16 1 (0.44%) Red Hat Enterprise Linux
Processes & Methodologies
1 38 (16.59%) ITIL
2 12 (5.24%) Change Management
2 12 (5.24%) Incident Management
3 7 (3.06%) CRM
3 7 (3.06%) High Availability
3 7 (3.06%) Line Management
3 7 (3.06%) Process Improvement
3 7 (3.06%) Time Management
4 6 (2.62%) Continuous Improvement
4 6 (2.62%) IT Strategy
4 6 (2.62%) Network Management
4 6 (2.62%) Problem Management
4 6 (2.62%) Service Delivery
4 6 (2.62%) Stakeholder Management
5 5 (2.18%) Customer Engagement
5 5 (2.18%) Disaster Recovery
5 5 (2.18%) Mathematics
5 5 (2.18%) Mentoring
5 5 (2.18%) Migration
5 5 (2.18%) Operations Management
Programming Languages
1 22 (9.61%) SQL
2 4 (1.75%) C#
3 3 (1.31%) Java
3 3 (1.31%) PHP
4 2 (0.87%) VB
5 1 (0.44%) C
5 1 (0.44%) JavaScript
5 1 (0.44%) PowerShell
5 1 (0.44%) VB.NET
Qualifications
1 42 (18.34%) Microsoft Certification
2 27 (11.79%) MCP
3 23 (10.04%) Degree
3 23 (10.04%) MCSA
4 22 (9.61%) MCSE
5 18 (7.86%) A+ Certification
5 18 (7.86%) CCNA
5 18 (7.86%) Cisco Certification
6 13 (5.68%) Security Cleared
7 12 (5.24%) MCTS
8 11 (4.80%) SC Cleared
9 6 (2.62%) Network+ Certification
10 4 (1.75%) ITIL Certification
10 4 (1.75%) NVQ Level 3
11 2 (0.87%) VTSP
12 1 (0.44%) Citrix Certification
12 1 (0.44%) MCITP
12 1 (0.44%) Six Sigma Yellow Belt
12 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (3.06%) SLA
2 1 (0.44%) HL7
2 1 (0.44%) ISO/IEC 27001
2 1 (0.44%) PMO
2 1 (0.44%) QA
System Software
1 102 (44.54%) Active Directory
2 20 (8.73%) Hyper-V
3 16 (6.99%) VMware Infrastructure
4 11 (4.80%) XenApp
5 9 (3.93%) VMware ESXi
6 7 (3.06%) VMware ESX
6 7 (3.06%) XenDesktop
7 3 (1.31%) Terminal Services
7 3 (1.31%) vSphere
8 2 (0.87%) Firmware
9 1 (0.44%) Citrix Presentation Server
9 1 (0.44%) Virtual Machines
Systems Management
1 9 (3.93%) Backup Exec
2 7 (3.06%) SCCM
3 5 (2.18%) AirWatch
3 5 (2.18%) Cisco CUCM
3 5 (2.18%) Cisco UCCX
3 5 (2.18%) Nagios
4 2 (0.87%) WSUS
Vendors
1 105 (45.85%) Microsoft
2 32 (13.97%) VMware
3 29 (12.66%) Cisco
3 29 (12.66%) Citrix
4 13 (5.68%) HP
5 10 (4.37%) Google
6 6 (2.62%) WatchGuard
7 5 (2.18%) Apple
7 5 (2.18%) JD Edwards
7 5 (2.18%) Mitel
7 5 (2.18%) Sophos
7 5 (2.18%) Veeam
8 3 (1.31%) SAP
8 3 (1.31%) Symantec
9 1 (0.44%) Adobe
9 1 (0.44%) BMC
9 1 (0.44%) CommVault
9 1 (0.44%) IBM
9 1 (0.44%) Red Hat
9 1 (0.44%) Remedy
Watford, Hertfordshire
CV Screen Ltd
Salary: £20k - 26k per year + benefits
Posted: 4 days ago
Brentwood, Essex
Oscar
Salary: £25000 - £28000 per annum + benefits
Posted: Yesterday
Huntingdon, Cambridgeshire
CPS Group UK
Salary: £25000 - £30000 per annum + Additional benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 4 days ago
Cambridgeshire
Senitor Associates
Posted: 3 days ago
Essex
Crimson Ltd
Salary: £20000 - £24000 per annum + benefits
Posted: 5 days ago
Bedford, Bedfordshire
Davanti Solutions
Salary: £45,500 per annum Company pension,Travel expenses,Laptop/Mobile,Free w
Posted: Yesterday
Cambridge, Cambridgeshire
NIAB
Salary: Competitive
Posted: 11 days ago
Wells-next-the-sea, Norfolk
Monica Vinader LTD
Salary: Excellent
Posted: 8 days ago
Potters Bar, Hertfordshire
Sphere IT
Salary: From £19,500 to £30,000 per annum plus benefits and training
Posted: 26 days ago