Service Desk Management Jobs in the East of England

Service Desk Management
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Service Desk Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Desk Management over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 171 203 225
Rank change year-on-year +32 +22 -
Permanent jobs citing Service Desk Management 2 10 6
As % of all permanent jobs advertised in the East of England 0.061% 0.16% 0.11%
As % of the Processes & Methodologies category 0.065% 0.20% 0.12%
Number of salaries quoted 1 9 5
10th Percentile - - £48,250
25th Percentile £41,250 £31,250 £51,250
Median annual salary (50th Percentile) £42,500 £32,500 £60,000
Median % change year-on-year +30.77% -45.83% -
75th Percentile £43,750 £45,000 -
90th Percentile - £48,000 -
England median annual salary £39,250 £48,500 £45,000
% change year-on-year -19.07% +7.78% +20.00%

All Process and Methodology Skills
East of England

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,082 4,936 5,053
As % of all permanent jobs advertised in the East of England 93.85% 80.60% 94.98%
Number of salaries quoted 1,496 3,704 2,184
10th Percentile £28,125 £25,809 £26,750
25th Percentile £37,574 £32,500 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £55,000
Median % change year-on-year +5.00% -9.09% +10.00%
75th Percentile £66,250 £65,000 £68,750
90th Percentile £77,000 £76,250 £83,750
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Desk Management
Job Vacancy Trend in the East of England

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Desk Management in the East of England

Service Desk Management
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Desk Management in the East of England.

Salary trend for Service Desk Management in the East of England

Service Desk Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the East of England region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +23 1 £42,500 -5.56%
Suffolk - 1 - -
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Entra ID
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Firewall
1 1 (50.00%) Network Security
1 1 (50.00%) VPN
1 1 (50.00%) Wi-Fi
Job Titles
1 1 (50.00%) IT Manager
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Manager
1 1 (50.00%) Network Engineer
1 1 (50.00%) Support Manager
Miscellaneous
1 1 (50.00%) Replication
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Business Continuity
1 1 (50.00%) Cybersecurity
1 1 (50.00%) Data Security
1 1 (50.00%) Disaster Recovery
1 1 (50.00%) High Availability
1 1 (50.00%) Infrastructure Management
1 1 (50.00%) Proactive Maintenance
1 1 (50.00%) Project Delivery
1 1 (50.00%) Project Management
1 1 (50.00%) Server Patching
1 1 (50.00%) Supplier Management
Quality Assurance & Compliance
1 2 (100.00%) Cyber Essentials
1 2 (100.00%) ISO/IEC 27001
2 1 (50.00%) Cyber Essentials PLUS
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Hyper-V
Vendors
1 2 (100.00%) Microsoft