Period
to 19 January 2018

The median annual salary for a Support Manager was £57,500 in advertised job vacancies in the East of England during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
England > East of England
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 334 272 296
Rank change year-on-year -62 +24 +30
Permanent jobs requiring a Support Manager 16 89 80
As % of all permanent IT jobs advertised in the East of England 0.13% 0.72% 0.54%
As % of the Job Titles category 0.14% 0.74% 0.56%
Number of salaries quoted 9 78 72
East of England median annual salary £57,500 £47,500 £40,000
Median salary % change year-on-year +21.05% +18.75% -20.00%
10th Percentile £36,525 £30,500 £31,250
90th Percentile £74,000 £65,000 £71,350
England median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11,487 12,003 14,331
% of permanent IT jobs with a recognized job title 96.69% 96.80% 96.68%
Number of salaries quoted 9,419 9,882 11,863
East of England median annual salary £46,500 £45,000 £44,500
Median salary % change year-on-year +3.33% +1.12% +4.71%
10th Percentile £26,250 £26,000 £25,000
90th Percentile £70,000 £68,750 £66,935
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Manager
Job Vacancy Trend in the East of England

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Manager in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the East of England.

Salary trend for Support Manager in the East of England

Support Manager
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Manager in the East of England over the 6 months to 19 January 2018.

Salary histogram for Support Manager in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the East of England region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -35 8 £40,000 -15.79% 2
Bedfordshire - 5 £72,500 - 1
Cambridgeshire -44 2 £66,250 +39.47% 2
Suffolk +12 1 £23,250 -38.00% 1
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 19 January 2018, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Manager in the job title.

1 10 (62.50%) Windows
2 9 (56.25%) Finance
3 7 (43.75%) SLA
4 6 (37.50%) ITIL
5 5 (31.25%) Service Management
5 5 (31.25%) Line Management
5 5 (31.25%) Windows Server
6 4 (25.00%) Analytical Skills
6 4 (25.00%) Service Delivery
6 4 (25.00%) MS Exchange
6 4 (25.00%) Active Directory
7 3 (18.75%) Sun
7 3 (18.75%) CCNP
7 3 (18.75%) CCNA
7 3 (18.75%) Cisco Certification
7 3 (18.75%) Microsoft Certification
7 3 (18.75%) DHCP
7 3 (18.75%) TCP/IP
7 3 (18.75%) DNS
7 3 (18.75%) Unix
7 3 (18.75%) CSS
7 3 (18.75%) Web Services
7 3 (18.75%) Java
7 3 (18.75%) JavaScript
7 3 (18.75%) J2EE
7 3 (18.75%) MySQL
7 3 (18.75%) Linux
7 3 (18.75%) MCSE
7 3 (18.75%) MCSA
7 3 (18.75%) E-Commerce

Support Manager Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) MS Exchange
2 3 (18.75%) Adobe Experience Manager
3 2 (12.50%) NetWeaver
4 1 (6.25%) Exchange Server 2010
4 1 (6.25%) Exchange Server 2013
Cloud Services
1 2 (12.50%) Office 365
2 1 (6.25%) Microsoft Azure
Communications & Networking
1 3 (18.75%) DHCP
1 3 (18.75%) DNS
1 3 (18.75%) TCP/IP
1 3 (18.75%) VLAN
2 1 (6.25%) LAN
2 1 (6.25%) MPLS
2 1 (6.25%) SAN
2 1 (6.25%) VoIP
2 1 (6.25%) WAN
2 1 (6.25%) Wi-Fi
Database & Business Intelligence
1 3 (18.75%) MySQL
2 2 (12.50%) Data Warehouse
3 1 (6.25%) SQL Server
3 1 (6.25%) SQL Server 2008
3 1 (6.25%) SQL Server 2012
Development Applications
1 3 (18.75%) Maven
General
1 9 (56.25%) Finance
2 3 (18.75%) Manufacturing
2 3 (18.75%) Marketing
3 2 (12.50%) Retail
Libraries, Frameworks & Software Standards
1 3 (18.75%) AngularJS
1 3 (18.75%) CSS
1 3 (18.75%) J2EE
1 3 (18.75%) jQuery
1 3 (18.75%) REST
1 3 (18.75%) Sass
1 3 (18.75%) Spring
1 3 (18.75%) Spring MVC
1 3 (18.75%) Twitter Bootstrap
1 3 (18.75%) Web Services
2 2 (12.50%) EDI
Miscellaneous
1 4 (25.00%) Analytical Skills
2 3 (18.75%) Virtual Team
3 1 (6.25%) CCTV
3 1 (6.25%) Computer Science
3 1 (6.25%) Data Centre
3 1 (6.25%) Management Information System
Operating Systems
1 10 (62.50%) Windows
2 5 (31.25%) Windows Server
3 3 (18.75%) Linux
3 3 (18.75%) Unix
4 2 (12.50%) Windows Server 2012
5 1 (6.25%) Windows 10
5 1 (6.25%) Windows 7
5 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) Line Management
2 5 (31.25%) Service Management
3 4 (25.00%) Service Delivery
4 3 (18.75%) BCP
4 3 (18.75%) Business Continuity
4 3 (18.75%) Capacity Management
4 3 (18.75%) Change Management
4 3 (18.75%) DNA
4 3 (18.75%) E-Commerce
4 3 (18.75%) ERP
4 3 (18.75%) ITIL V3
4 3 (18.75%) MVC
4 3 (18.75%) Problem Management
4 3 (18.75%) Process Improvement
4 3 (18.75%) Release Management
4 3 (18.75%) Root Cause Analysis
4 3 (18.75%) Stakeholder Management
4 3 (18.75%) Supplier Management
4 3 (18.75%) Time Management
Programming Languages
1 3 (18.75%) Java
1 3 (18.75%) JavaScript
2 1 (6.25%) PowerShell
2 1 (6.25%) SQL
Qualifications
1 3 (18.75%) CCNA
1 3 (18.75%) CCNP
1 3 (18.75%) Cisco Certification
1 3 (18.75%) MCSA
1 3 (18.75%) MCSE
1 3 (18.75%) Microsoft Certification
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 7 (43.75%) SLA
2 1 (6.25%) GDPR
2 1 (6.25%) PCI DSS
System Software
1 4 (25.00%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) Virtual Servers
3 1 (6.25%) Firmware
3 1 (6.25%) VMware Infrastructure
Systems Management
1 1 (6.25%) SCOM
1 1 (6.25%) WSUS
Vendors
1 3 (18.75%) Sun
2 2 (12.50%) HP
2 2 (12.50%) SAP
3 1 (6.25%) arcserve
3 1 (6.25%) Cisco
3 1 (6.25%) VMware