The median annual salary for a Support Manager was £47,500 in advertised job vacancies in the East of England during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Support Manager
England / East of England
Rank 216 249 254
Rank change year-on-year +33 +5  
Permanent jobs requiring a Support Manager 26 26 22
As % of all permanent IT jobs advertised in the East of England 0.43% 0.36% 0.30%
As % of the Job Titles category 0.45% 0.37% 0.31%
Number of salaries quoted 23 19 8
Median salary £47,500 £47,500 £50,000
Median salary % change year-on-year - -5.00%  
90% offered a salary of more than £37,500 £32,500 £39,250
10% offered a salary of more than £59,400 £61,500 £60,500
UK excluding London median salary £47,500 £40,500 £45,000
% change year-on-year +17.28% -10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5775 7042 7151
As % of all permanent IT job vacancies advertised in the East of England 96.07% 96.28% 97.31%
Number of salaries quoted 4619 5689 5743
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Manager
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the East of England

Support Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the East of England.

Salary trend for Support Manager in the East of England

Support Manager
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Manager in the East of England over the 3 months to 23 March 2017.

Salary histogram for Support Manager in the East of England

Support Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the East of England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +17 11 £47,500 - 2
Cambridgeshire +24 8 £40,000 -22.14%
Suffolk +27 2 £60,000 +64.38%
Essex +3 2 - -
Norfolk - 2 £57,000 -
Bedfordshire - 1 £25,000 -
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 March 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Manager in the job title.

1 22 (34.38%) Windows
2 19 (29.69%) ITIL
2 19 (29.69%) Active Directory
3 17 (26.56%) Finance
4 16 (25.00%) MS Office
5 14 (21.88%) SQL
5 14 (21.88%) Linux
5 14 (21.88%) Microsoft
6 12 (18.75%) Windows Server
7 11 (17.19%) MS Exchange
8 10 (15.63%) SQL Server
8 10 (15.63%) VMware
9 9 (14.06%) Citrix
10 8 (12.50%) SharePoint
10 8 (12.50%) Service Delivery
10 8 (12.50%) Firewall
11 7 (10.94%) Cisco
11 7 (10.94%) Degree
11 7 (10.94%) Amazon AWS
11 7 (10.94%) VMware Infrastructure
11 7 (10.94%) IT Strategy
12 6 (9.38%) Analytical Skills
12 6 (9.38%) Hyper-V
12 6 (9.38%) Windows 7
12 6 (9.38%) SLA
12 6 (9.38%) Agile Software Development
13 5 (7.81%) VMware ESX
13 5 (7.81%) Manufacturing
13 5 (7.81%) Backup Exec
13 5 (7.81%) Retail

Support Manager Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (17.19%) MS Exchange
2 8 (12.50%) SharePoint
3 3 (4.69%) Blackberry Enterprise Server
3 3 (4.69%) Exchange Server 2007
Applications
1 16 (25.00%) MS Office
2 2 (3.13%) MS Excel
Business Applications
1 1 (1.56%) Dynamics AX
1 1 (1.56%) Unit4 Business World
Cloud Services
1 7 (10.94%) Amazon AWS
2 5 (7.81%) Office 365
Communications & Networking
1 8 (12.50%) Firewall
2 5 (7.81%) DNS
2 5 (7.81%) Remote Desktop
2 5 (7.81%) SAN
2 5 (7.81%) SNMP
2 5 (7.81%) TCP/IP
2 5 (7.81%) VoIP
3 3 (4.69%) VPN
3 3 (4.69%) WAN
4 2 (3.13%) HTTP
4 2 (3.13%) HTTPS
4 2 (3.13%) Internet
4 2 (3.13%) PPP
5 1 (1.56%) Wi-Fi
Database & Business Intelligence
1 10 (15.63%) SQL Server
2 5 (7.81%) MySQL
3 3 (4.69%) Crystal Reports
3 3 (4.69%) SQL Server Reporting Services
4 1 (1.56%) BusinessObjects
4 1 (1.56%) Data Mining
Development Applications
1 2 (3.13%) Jenkins
1 2 (3.13%) Team Foundation Server
General
1 17 (26.56%) Finance
2 5 (7.81%) Manufacturing
2 5 (7.81%) Retail
3 1 (1.56%) Back Office
3 1 (1.56%) Billing
3 1 (1.56%) Electronics
3 1 (1.56%) Front Office
3 1 (1.56%) Marketing
3 1 (1.56%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (7.81%) EDI
1 5 (7.81%) Web Services
2 4 (6.25%) HTML
3 3 (4.69%) .NET
3 3 (4.69%) ASP.NET
3 3 (4.69%) CSS
3 3 (4.69%) jQuery
4 2 (3.13%) .NET Framework
4 2 (3.13%) AngularJS
4 2 (3.13%) ASP.NET MVC
4 2 (3.13%) ASP.NET MVC 3
4 2 (3.13%) Entity Framework
4 2 (3.13%) Kendo UI
4 2 (3.13%) KnockoutJS
4 2 (3.13%) RequireJS
5 1 (1.56%) JSON
5 1 (1.56%) XML
Miscellaneous
1 6 (9.38%) Analytical Skills
2 3 (4.69%) Management Information System
3 2 (3.13%) Computer Science
3 2 (3.13%) Distributed Denial-of-Service
3 2 (3.13%) Enterprise Software
4 1 (1.56%) CMDB
4 1 (1.56%) User Experience
4 1 (1.56%) Virtual Team
Operating Systems
1 22 (34.38%) Windows
2 14 (21.88%) Linux
3 12 (18.75%) Windows Server
4 6 (9.38%) Windows 7
5 5 (7.81%) Mac OS X
5 5 (7.81%) Ubuntu
5 5 (7.81%) Windows 8
6 3 (4.69%) Unix
6 3 (4.69%) Windows Server 2008
7 1 (1.56%) Windows 10
7 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 19 (29.69%) ITIL
2 8 (12.50%) Service Delivery
3 7 (10.94%) IT Strategy
4 6 (9.38%) Agile Software Development
5 5 (7.81%) Analytics
5 5 (7.81%) Incident Management
5 5 (7.81%) Infrastructure Management
5 5 (7.81%) Mentoring
5 5 (7.81%) Operations Management
6 4 (6.25%) DevOps
6 4 (6.25%) ERP
6 4 (6.25%) Performance Management
6 4 (6.25%) Process Improvement
7 3 (4.69%) Business Analytics
7 3 (4.69%) Business Intelligence
7 3 (4.69%) Line Management
7 3 (4.69%) Mobile Device Management
7 3 (4.69%) Project Management
7 3 (4.69%) Risk Management
7 3 (4.69%) Workflow
Programming Languages
1 14 (21.88%) SQL
2 3 (4.69%) C#
2 3 (4.69%) JavaScript
2 3 (4.69%) VB
3 1 (1.56%) Java
3 1 (1.56%) PHP
3 1 (1.56%) Python
Qualifications
1 7 (10.94%) Degree
2 5 (7.81%) ITIL Certification
Quality Assurance & Compliance
1 6 (9.38%) SLA
2 1 (1.56%) ISO/IEC 27001
2 1 (1.56%) Sarbanes-Oxley
System Software
1 19 (29.69%) Active Directory
2 7 (10.94%) VMware Infrastructure
3 6 (9.38%) Hyper-V
4 5 (7.81%) VMware ESX
4 5 (7.81%) VMware ESXi
5 1 (1.56%) vSphere
Systems Management
1 5 (7.81%) Backup Exec
1 5 (7.81%) Nagios
2 3 (4.69%) SCCM
3 2 (3.13%) Ansible
3 2 (3.13%) Packer
3 2 (3.13%) Terraform
3 2 (3.13%) Tivoli
Vendors
1 14 (21.88%) Microsoft
2 10 (15.63%) VMware
3 9 (14.06%) Citrix
4 7 (10.94%) Cisco
5 5 (7.81%) Sophos
5 5 (7.81%) WatchGuard
6 3 (4.69%) Intel Security
7 2 (3.13%) Apple
7 2 (3.13%) IBM
7 2 (3.13%) Oracle
8 1 (1.56%) Mitel
8 1 (1.56%) ServiceNow
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum
Posted: 2 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago